Samsung India Complaints & Reviews

Hi Dr. Oh-Hyun Kwon & Mr. Park


Hope you are doing well


Let me begin by congratulating you on continuous growth of entire Samsung brand all around the world


I myself have been a loyal customer of Samsung since past 12 years in India. We in India associate trust with brand Samsung.


Now let’s fast forward a bit. Continuing this trust, I purchased a...

I have purchased Samsung refrigerator, but compressor fails immediately after the warranty period completed.

Is the samsung products are reliable up to the warranty period only.
i had selected samsung product cause by hearing that samsung is very good brand.
I have made complain on this to customer care but they simply said " Please accept our sincere apologies for the inconvenience you may have experienced. "br...

Ticket no:[protected]

Bought phone on 18th march...Over heating around the bezzel and back of phone
First service centre visit(21st march)-s7 service not opened
Second visit(24th march)-unable to raise job card
After few days- told that your phone cannot be replaced as you did not raise any issue within 7days of buying the phone(Doa cannot be issued)...Your phone has to checked by our engineers...
They...

Tv purchase from your bilaspur dealer m/s leela samsungon dtd 24.09.2014, dt 02.06.2016 i get screen fault black spots on the screen, i complain your customer care and same replaced on dtd 13.6.2015. But same complain again occur same problem i again complain to customer care on dtd 12.3.16. Complain no.[protected], service engineer mr.Varun visited on dtd 23.3.16.We expect positive view.
Contact detail :
awdhesh tripathibr...

My samsung smartphone, model SM-G530H/DD had its screen broken recently. I had submitted it to the service center for screen replacement for which they charged me Rs.2800. But since then the touch has not been working properly. I took the phone back and they again submitted the phone saying it needs "auto touch work". Yesterday I was called to collect the phone but when it was handed over to me it still had the same fault. When I pointed...

I bought your Galaxy cone 2 phone in July, 2015. By December is started giving trouble. Your Service section at Sakher bazar, Kolkata repaired in February, 2016. For last eight days it has stopped working. a) No memory 2) Heating up 3) Loses power quickly even without use.
This is a defective product, Kindly arrange to replace it urgently.
Thanks
Dhiraj L. Ganatra...

I have purchased a new hand set on 22 Feb., 2016. The touch screen function of this mobile is giving me trouble.
Many a time it does not operate and I have to wait for long period or power off power on the mobiles. Kindly advise as to how this can be rectified. Is it possible to exchange my mobile?...

Respected sir/Madam,

My self nitin, i'm from Mumbai, i have used the product of Samsung for the last 10 years and now i used Samsung A5 mobile.

but 15 days before my cellphone's function key was not working due to that i had go to the Samsung gallery which is located at Dadar east.
when i reached over there i spoke to some lady executive they told me to take your backup. accordingly i had take the backup...

Sir, i just want to make complaint about samsung
A person named Rohit Sharma casled me and told me that i have to pay 25000 rs to rbi bank account Name Pawan kumar.
When i submitted the money he again asked me to give 62000 rs to him, now i amm completey bankrupted .
Sir please, my father had earned those monies byhard work
Please help me
The no. Of Rohit Sharma is[protected]
Please help me...

I have bought a Samsung double door Refrigerator in 2013 August. The exterior of the product was good except most of the parts inside are made of glass. In January this year, my kid broke one of the easy slide shelf. No surprise, it was waiting to happen with the glass quality they have provided anyway. Since then, I have made so many visits to near by showrooms, calls to dealers, service centers and to Samsung support number to get a shelf....

Why the you guys are update the wrong feedback, my complaint is still not resolve but you guys are update hear as a complaint has resolve. Pathetic, fist you guys are selling defective products and now updating the wrong feedback. shame on you. As per recent trend of market you gonna finish like Nokia so pl wake-up and delight the customer. you guys are passing mails only pl do something.

Sunita Das
[protected]...

I purchased one air condition 25/03/2016. But not yet installation people came. I approached local service people on[protected] call centre, at least they are not lifting the phone, and so approached[protected] on 28th and 29th of this month. With their words i did not find result. I think careless people are working in that organisation. For installation they are not responding. If service problems come they can not do....

I have buy a samsung LED TV form Jagdamba Enterprises singhwara,
District - Darbhanga (Bihar).
My TV is unable to support Pan drive.
Your dealer is not responding with the problem.
I have buy my LED TV in december 2015.

Please resolve this issue as soon as possible.

Thanks & Regards,
Om Prakash
[protected]
[protected]...

I bought a samsung phone "grand prime 4g" imei no rendering [protected] on 20.8.2015 from guwahati . aftr 15 days of my purchase i started facing issues like while tryin to cal d phn automatically restarts n it became slow.i enquired to samsung but they said after i update my phone will b ok.i did so but aftr few month or so again the phone became slow internal storage also shows full, ven though its empty and it re starts while makin...

29, 2016
I purchased samsung power bank 16800 mah worth of Rs 850 is a duplicate with damaged product so replace with this cash or orther wise ill go high court my order reference number is [protected]....

I am order Samsung power bank16800 mAh with L E D light and You are deliver mi power bank and that is not working.so I request you please change the my product or refund my money .
And please before delivery check the product and sure you or your menejar .you and your company not hersment to the consumer....

M using note 3 m facing heating problem in my note. I had even given it for service and board & front glass was also changed (As told by service person) but i think noting was changed as m still facing the same problem.
Even the service person told me that note 3 will have heating issue. I wana know why the phone will heat and if it heats its a manufacturing defect.
I am not even able to play games, cannot use gps or google...

Refer your complain no.[protected] dated 04 mar 2016.

1. My tv led samsung model:-40h 5100 joy plus is having problem of not switching on after power on.

2. On 7 mar 16, service engineer of vadodara, gujarat visited to my resident, he found one of component of my tv circuit is malfunctioning and need replacement of a component. Accordingly he has demanded for new circuit from delhi ho.

3. Engineer...

I deepali mahajan facing issue with my samsung tv(Ua32h5100armxl) from last 2 weeks.
I bought this tv model on 28 jan 2015. After 4 months, i noticed few black spots on led panel and informed the same to customer care. Engineer replaced led panel to new one in august-2015. Tv worked perfect.

Now once again after 7 months, my tv screen goes dark, i raised an issue to customer care on 22 march 2016 and asked for engineer...

I have order a samsung power bank of 16000 mah with order no. [protected] . This order is placed by mistake and there is price variation also. So i want to cancel my order and i am also call at your customer care number but they do not connect call to any service executive. If the product parcel is dispatch i cannot receive it because its your responsibility i am mail also at [protected]@bookmyoffer.com but they still not give any response....