Samsung India Complaints & Reviews

Hi, My name is Sarvesh Srivastava I am samsung galaxy S4 user which is supposed to be a best smartphone of 2014 but within a year o[censored]se there are many issues in the phone which have made this expensive handset useless. The motherboard of this phone has been changed a month back but there is no improvement in the phone, The phone is severely heating in case using internet the battery drains completely within 3-4 hours o[censored]se. There...

SAMSUNG RT 26 HCCB SRN - RO114PB501407 . I HAVE PURCHASE ABOVE MENTIONED NO. SAMSUNG REFRIGERATOR ON 7 JANUARY 2012 FROM AVTAR MARKETING SANGLI PH.NO. [protected] THIS COMPANY IS NOW CLOSED. AND ALSO I HAVE CALLED TO SUMSUNG COMPANY ON TOLL FREE NO. COMPLIENT NO.IS [protected] ON 3 MAY 2015 FOR REPAIR OF REFRIGERATOR BUT TILL DATE THE REFRIGERTAOR IS NOT REPAIRED....

Sir, I have purchased one of samsungs best phone ie the note 4. Its been 3 months only. This phone and the service centers are giving me the worst time i can have with a smart phone. From last 1 month i have been constantly giving complaints to customers service centers either by visiting them or contacting them by phone. Here is the list of problems since day 1 i have been visiting to the service center. ( i dont remember the correct...

To The Branch Manager Samsung India Ltd. Sir, my UA32F5100AR purchase date 23.04.2014 within 6 month panel is not working after complaining req no-[protected] on month sept 2014 its take near about 1 month to replace by service centre. after nov 2014 replacing tv panel 29th april 2015 I faced same problemm.My comp no[protected] and [protected] but I dont get any satisfactory ans by customer care or service centre authority. They ignore...

I purchased a Samsung G 530 mobile on 29.12.2014.From the morning of 12th of June 2015 the mobile in not being on and I took it to Samsung Service Centre at Burdwan, West Bengal. After examining the set the Service Centre said that it is a case of mother board short and they received the after distinct observation of the set and they became sure that that the fault was not on my behalf. They could not replace the mother board till the date...

Dear Sir, I have 5 time complained in samsung customer care from 13 July 15 to 18 July 15 regarding our refrigerator is not working & 4 time called your agency samridhi Enterprises by reference your customer care but still your service engineer has not visit for refrigerator. Our complaint no. [protected]. It is very poor service by your company. please send service engineer for closing our complain. Thanks Bhagat Singh [protected] 01334...

Manager Samsung India Electronics Ltd. Date- 18th May 2015 Dear Sir Sub- Replacement of phone (Samsung Galaxy S6 Edge) It is with extreme pain and disgust I write this email to you. I have purchased Samsung Galaxy S6 Edge on 30th May2015 (IMEI No. 359670/06/340846/9*). It is not working properly, it heats too much, battery drains on standby mode within 3 hours, it also shows dock connected issues without connecting it, its not...

I purchased a Samsung G 530 mobile on 29.12.2014.On 12.06.2015 I was unable to power on the mobile and took it to the Samsung Service Centre at Burdwan, West Bengal. After testing they expressed the opinion that there was a case of mother board short. They received the set for replacing the mother board on 13.06.16. But they could not replace the mother board till the date .As per their statement thare is no supply of mother board. Under...

Samsung Team, I am feeling why i took your Product, your customer service is pathetic and so is the followup. My Fridge stop working in Feb 2015 and on 27th feb i complained, your people took it after many followup from me, after 7 or 8 days. Then they said we are testing and took another 15 days, then they said they it is not repairable as there is some manufacturing defect and the Gas is leaking and that i will get refund, after 30...

I bought Samsung S5 it's not even 1 year old am facing lots of problem. I given my phone in Samsung authorize service centre for the issue of phone hanging. In service centre they flashed my mobile & upgraded the software but after this there is severe problem in my incoming & outgoing calls. The opposite party can't hear my voice whenever I call them some motor drilling sound is being heard my opposite side party. I recorded the voice &...

dear sir i had registered a complaint regarding my refrigerator . complaint number [protected] on 5th June 2015 no use . somebody came and took the refrigerator, yesterday they had called and told me the condenser of the refrigerator is not working cannot repair that and they will buy back the refrigerator for 1800 rs . no repair for condenser . buy back for 1800Rs . surely a profitable business . I am a state Manager for a pharmaceutical...

Dear Mr.samsung CEO, Kindly note that I bought 2 TV from samsung Egypt on the 30/5/2015 two weeks ago suddenly I found today that one of them the 55 inch screen is broken because the holder wasn't stable so it falls and I contact samsung Egypt more than 10 times and sent them all the necessary documents and they neverer answer me they really don't care about customers complaints the call center is very rude they told me someone from...

I bought the Galaxy S5 after it was advertised as aa water proof phone. What their Ip67 certification promised was that as long as you don't put your phone in under 1 metre of water or iimmersed for more than 30 minutes you should be fine. My phone got wet in the rain. It wasn't immersed or submerged. I used the pick up and drop service as advertised, another reason I bought the phone. The engineer called me and told me your phone has sustained...

I have given my E7 phone at Kharadi service station for repair and its under warranty. They say its physical damage and will cover under warranty. I have 6 Samsung phone in my house and we are a big fan of samsung mobile. The mobile has physical damage agreed but its very delicate and due to which the screen has got damaged. It may be a poor parts quality and so its got damaged. I would request you to check on the same and revert. I am given...

Hi Team, I bought a Samsung Galaxy S4 GT - I9500 on 08th Sept 2014 (still under Warranty). I have got an issue with the IMEI no. showing as Nill/Null (as per the Samung Service Centre in Model Town - III). I went to this service centre & they said that there will be a charge of INR 9, 000 as there is some technical issue in the phone. I haven't had any issues with the phone earlier so have not gone to any outside shop or market. Would...

i had bought a Samsung s5 white... which took me a lot of time to save up and buy it.. the next day I went swimming to breach candy club.. I was talking and by accident my phone slipped into the water I jumped in and got out of the water... my phone wasn't starting my back cover was completely sealed and charging port was shut... it is still not working I have shown it to Samsung and few other authorized retailers they said it would cost...

Dear Sir, It is with extreme pain and disgust I write this email to you. I have purchased Note 4 on March 29th, 2015. Few days back I had to take it to repair centre as it had stopped working. After repeared attempts to call the The service centre, the technician informs me that the mother board is fused and need to replace it. If after paying 60, 000 Rupees, does not get me a normal working phone then what will. After two months I...

Dear Sir/Madam, I had purchased Samsung A7 from Univercell at Phoenix Market City, Bangalore. The details of the bill are furnished below for clarity. I still haven't received the Paytm points of Rs 3000 even after one month. Invoice No. SI/B.PM/61Invoice Date: 11-Apr-2015Invoice Time: 20-Sep-2015Branch: BANGALORE (PHOENIX MALL)Particulars: SAMSUNG - HANDSETS - GALAXY A 700 GOLD [protected]Executive: UC10654 - Devidas Gouda My phone...

Customer A/c Id No: [protected] Hi, Regret, Today I have re-visited to your service centre again as per your suggestion, they have addressed the issue & replaced the mother board of hand set as a final solution to resolve this issue, But still I am facing the same connectivity issue & lot many callers are complaining that my device is out of reach as earlier when they call. Now that everything is tried and tested & we have come to...

I have purchased a Samsung mobile model no. Galaxy grand 2 G7102, IMEI No. 353202/06/632210/3 on 17.04.15, vide cash memo no. 93776, which has stolen on 15.06.15 at Sealdah station, kindly block the mobile so that it can not be use by the thief....