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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 598

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N
nikigears
from Bengaluru, Karnataka
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fridge 640litres

Address:Pune, Maharashtra

we are in pune having a 650litre fridge model no-SG629EPNSH/XTL serial no-808041AQ300066X app 6yrs old only---we have registered our complaint of fridge not cooling on 14/5/2015 to samsung service centre.call no-[protected]-Initially an engineer visited from RELIANCE RETAIL LTD to look into the complaint and said all is required is gas charging--and took Rs562/- as visit charges recpt no-034350. after three days another man visited and did...
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chandra_shekhar22217
from Raipur, Chhattisgarh
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To block/blacklist mobile with IMEI No. : 35384050137978

Address:Bilaspur, Chhattisgarh

I have lost my mobile samsung-S6802 on 04.06.2015 in Bilaspur (Chhattisgarh) I tried finding it back for few days but couldn't get it. Kindly block or blacklist my mobile phone having IMEI No as [protected]. * I have attached copy of FIR and IMEI proof in attachment...
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M
mohsin alam
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charging

Address:Kolkata, West Bengal

Dear sir, While my mobile on mode charging not supported but when i turn off my mobile then getting charge. During the charging not blinking charging LED light . even the charging symbol not showing on display. So please give me openion . What to do,...
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R
rinhaz
from Khatra, West Bengal
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touch screen and display not working

Address:Kamrup Metropolitan, Assam

Dear Team, I am a samsung user of last 7 years and I have not faced any kind of problem with any of my of my samsung model.today morning when I want to use my cell the whole screen was shaking and it's not working at all .I have purchased the phone on 25.03.2015 from Web net malign on guwahati. When I have taken the same to your authorised service centre in guwahati they have informed me that it will not covered under warranty and 1 have...
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S
sanjibsaha
from Port Blair, Andaman and Nicobar Islands
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samsung cell problem - under warranty

Address:Kamrup Metropolitan, Assam

I had purchased a Samsung mobile on 19/9/2014. From the day one it gets hanged every now and then while receiving calls. Neither I could cut the call nor I could receive it. I just see my phone ringing and I am so helpless. I had visited the service center (Bir Electornics Pvt. Ltd., Bora Service Petrol Pump Building, Ground Floor, G. S. Road, Guwahati - 781007, Cell no. [protected],[protected], email id - birelectronics.[protected]@gmail.com)...
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Address:Gurgaon, Haryana

Please collect some fees to send my handsets somewhere From joe pan To p.[protected]@samsung.com Fri, Jun 12, 2015 1:09 PM CST (China) After you reply, l call up Mr Deepak and he ask me to visit his shop with my handsets. There is no way that l can repair these handsets physically at any mobile shops just like those in Singapore. Mr Pankaj, l can't collect physically at your HQ and if you want to take advantage of me like the advisor...
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M
masanidhara
from Ahmedabad, Gujarat
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TOOOO poor customer care in even warranty period

Address:Ahmedabad, Gujarat

I am one o[censored]ser of samsung washing machine. We purchased from sales India, Dharnidhar Branch, Ahmedabad. machine have 2 year of warranty from that still one year pending. Machine not working since one month. While working its being stop and giving error. We did complain to samsung via tall free number and then given 10 time followup. After that one executive visit. that executive visit from some Vejalpur, Ahmedabad service center. Who...
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Address:Dehradun, Uttarakhand

sir myself neeraj sharma. i am branch manager in LIC OF INDIA and i have purchased one of your new launch GALAXY GRAND NEO PLUS just after few days of launch on 16april 2015, because i had trust on your brand and servicing. but unfortunately after purchase of this phone my trust has broken. after few days o[censored]se i was facing the problem of touch screen hang using dual sim. i am giving details of my bad experiance with samsung as under ref...
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C
CA Ajay Rathi
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Samsung Fridge Not cooling

Address:Ghaziabad, Uttar Pradesh

Model No= RT3135TNBBL/2012 Serial No= R3824PAC400070M Product = 5 star Samsung Fridge Purchase date = 10/06/2012 Respected sir i am not getting the customer care or complain no where i have to complain and how it should be. Because no service center no is available for ghaziabad I bought it from navyug market ghaziabad and i dont have no because bill is missed anywhere. Now plz help [protected] add R K PURAM GOVINDPURAM Customer...
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N
Nishant sinha patna
from Kolkata, West Bengal
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LED Tv not Installed after 7 days of Purchase

Address:Kolkata, West Bengal

I have purchased one LED Samsung TV 24 inches from Techno City Kolkata, sharad bose Road Branch on 04th June.15. But till date TV has not been Installed after regular follow ups with DST, Samsung as well as Customer Care. I have complaint thrice at Customer Care bearing complaint no [protected]. Every time got only assurance for the same day. I had never expect this type of Service from the company like Samsung in the Metro City, Kolkata....
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S
somnath.sen
from Kolkata, West Bengal
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Non-repairing of Refrigerator

Address:Kolkata, West Bengal

Dear Sir, I booked a complaint on 09/04/2015 (complain no:[protected]) for water leakage inside my refrigerator compartment (Purchased in March 2011 from Capitol Electronics, Ultadanga, Kolkata; Model No: RT 31GCPP1/CTL/2010) with Samsung India Electronics Private Limited Customer Care Help Line Number[protected]. I was told by the customer care that service engineer will visit asap and the service engineer visited next day. Upon...
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Address:Bhopal, Madhya Pradesh

earphone port does not work properly when i go to Costomer care for repair but dont repare under warranty says ur applience got damage due to some fault so dont repaire or otherwise u will spent Rs7000 for repairing. Samsung gallaxy grand neo....
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Below is the details of my complaint which was sent by email to your Hong Kong Office for follow-up. (If you require any further information, please contact me at the email address, we.[protected]@yahoo.com) {強迫客戶承認屏幕有裂紋} 本人於5月29日中午接獲貴公司梁小姐(員工號碼999)來電表示本...
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K
kevinrajan20
from Edakkulam, Kerala
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tv is not working properly

Address:Alappuzha, Kerala

i have repalced my tvs panel board 2 times.now my tv is not working properly.its been only two months that i have replaced tv panel board.i have paid 6920rs for my last replacement.i have registerd the complaint to samsung service centre .they didnt respond yet...
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D
debasish17
from Mumbai, Maharashtra
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SERVISE

Address:Purulia, West Bengal

DEAR SIR, I book a complain on 20/5/2015 having complain no:[protected] for some problem in my washing machine. I had been told that the official will visit tomorrow i.e on 21/5/2015 between 8 am to 8 pm. But no one came. On 24/5/2015 I got a call from service centre that the person will visit on that day.But unfortunately on 24/5/2015 I was out of station for official work and I told him to visit next day.no body came. on 30/05/2015 a person...
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A
abhinavsharma89
from Noida, Uttar Pradesh
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Defective Galaxy S6 & Poor behaviour from the seller

Address:Jaipur, Rajasthan

Hi, Yesterday I purchased Samsung Galaxy S6 from one of the largest mobile phone shop in Jaipur, Rajasthan. As soon as I opened the box I noticed 3 major defects in the device, which are; 1. Display's bottom half is has a very pink tint. which can be noticed very easily. This a very common issue with a lot of S6's around the globe and people are getting replacements very easily for this. Refer: http://forum.xda-developers.com/galaxy-s6/general/issues-issues-discussion-worka... 2....
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Rajesh Mylavarapu
from Hyderabad, Andhra Pradesh
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WIFI Connectivity is not resolved after several follow ups

Address:Khammam, Andhra Pradesh

UA40H5500ARLXL SAMSUNG LED purchased on[protected] at YES MART, Kukutpally, Hyderabad. SAMSUNG Permanent Account No: [protected] Service Order No: [protected] Problem: Cant connect to the network After several followups on the above issue with Customer Care. The problem is not resolved still. The Technician coming and going without any solutions and saying that will get back when ever the complaint is lodged with customer care. Please...
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R
roshdax
from Gurgaon, Haryana
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DEFECTIVE PRODUCT SOLD BY SAMSUNG

Address:New Delhi, Delhi

DESPITE REPEATED COMPLAINTS TO Samsung, THERE has been no response from Samsung to my complaint of getting a defective 46 inch LED TV. The fact that it is a defective product has been accepted by Samsung but no action has been taken to repair / replace the defective product. This clearly indicates malafide intentions and shrugging off of responsibilities by Samsung India. Please intervene to repose our faith in the company....
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P
prasad yadav77
from Mumbai, Maharashtra
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mobile repair issue

Dear Reference No [protected] complaint is submited last 15 day but still the resolution is pending, even spoken consent person but he was not resolved the problem, and alredy send the deatils of defective parts of mobile, but my resolution pending and i am not get proper service or help for ur end Dear I am Having Samsung Galaxy Grand 2 smart phone that is in the warranty period, last 4 days back frequently hanging and automatically dead...
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P
pratikahalpara
from Mumbai, Maharashtra
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IC NOT CHANGED IN SRVICE CENTER AND GIVIT IT BACK AS IT IS

Address:Jamnagar, Gujarat

Sir, My samsung galaxy grand-2 mobile i purchesed (19000 /- Rs) before 6 months, still it is in warranty period.From Last week i found prob in circuit(IC) mobile automatically restart every time. i visit the samsung service station in jamnagar and problem not solved. Executive of service center told me that we changed IC and put new one. so your problem is solved. still i m facing the problem. do the needful. Pratik Ahalpara...
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