Samsung India Complaints & Reviews

10 days have passed since the samsung service man came home for seeing our fridge which has a worn-out wire. He said that he'll return the next day and he didn't say the proper reason for not fixing immediately. He was confused about the wire color, so he took photos of the worn-out wires in his mobile and said "I'll be back tomorrow". "Tomorrow" came, but for him it seems "Tomorrow" never came. He was gone and till today(29.6.'15) he's not accepting our calls and the company is not responding for our query till today. So we are deciding to put these fellows into Consumer Court.

Reference number:[protected] This is with respect to the mentioned reference no. The person (mobile no [protected])who came to visit my house on 25.06.2015 to give a demo of the fridge said that he will contact the Samsung custome care as there was a problem with the display module and told us it will be replaced by SAMSUNG.We have not received any support from samsung as of now. Amar Nath Prasad, DFO, KANKER

my samsung note 4 fulliy warrented defect auto restart problem, the cell are i submitet from two week befor to samsung care raipur address shri ram hieghts bhagat singh raipur my complaint no. is [protected] i trai every two day by cell for information my note 4 resolving problem but the samsung care are not support me please sir/mam help me thank you

This is Pavan working in MNC. I have recently purchased samsung UHD tv and after a week this TV has shown to be a defective with blank black screen. we haev complaint to samsung customer care and they are helpless. Need to be escalate this to samsung to resolve. Thanks: Pavan [protected]

I lost my mobile samsung galaxy grand bearing imei no.[protected]
Today i.E. On 28.06.2015 at 9 pm. I have also lodged complaint with police station saidabad colony, hyderabd. Please block the usage of phone and data stored in it immediately.

I was using airtel no.[protected] and bsnl no.[protected] at the time of loss.

I am vidyasagar and my mail id [protected]@gmail.com
And [protected]@yahoo.com and i have also registered with samsung lost device
Manager. Please do the needful and intimate me if you have blocked my device samsung
Galaxy grand 19082.


Thanking you.

sir this is ur samsung priviliged customer ..sir i have broke my screen touch pad nd i have broked it two times and my name nd all my details are registered in ur data entry but the problem here when i went for the repair again i lost ur job sheet which i was asked to show my id proofs i was though ready to show my pan card the customer offiver o[censored]rs plays jokes with me regarding giving my phone nd answering other customer kkeping me aside and though ur customer centre have a scanner and xerox machine i was asked to go and get xerox ..and afterall i got angry and i asked compalint box number they say me with harsh words that we wont be giving ur phone u can complain to anyofficials etc, , , , and i was bing treated very harshly as if i have got it reaired for free...watever i am a samsung customer this is unfair i kindly request you guys to take immidiate action

Sir Mera refrigerator 2/06/2015 ko kharab ho gya tha, jiski cmplnt krne pr 2 din ke bad engneer aane ke bad usne refrigerator sahi kiya jiska charge unhone hmse 675rs.le gye the or bill nhi diya. jb hmne bill manga to bole service center aakr le aana . hmne jb mna kiya to wo engneer kai dino ke bad aaj 28/06/2015 ko bill laya jike anusar bill 470.57 ka bna lenin wo engneer hmse 675rs. le gya jis bil ki photo copy me scane kr upload kr k is bill ki detainl h.iski coplaint m apse kr rha hu... pls sir hme hmare baki ke rupaye bapic dilwa dijiye...agr aisa hi chalta rha to koi apki company ka koi saman nhi kharidega or na hi koi complaint krga..

Dear sir 3 June 2015I bought s3neo but after 10 days it automatically switch off than switch on. So please give me great opinion for uninterrupte service.. I'm lover of Samsung gadgets and always prefer for Samsung... So please give a satisfaction reason and make me happy..

Toay i am going to one of the service centre in shanker nagar near haldiram and the service centre name is spectrum services and this is the authorized service centre as per samsung .but there is a very poor service today i am going to change my mobile vibrater but there a representative ms sneha bade he says product not available ...regard javed akhtet my number is [protected]

Respected Sir Pahredaar i am Rajendra Shrivastava, i am purchase samsung mobile handset core 2 model date 23 Feb 2015 by Deepak Electonic Jabalpur MP. my handset battery is drain average 1% with in 3 minute. this complain i am visit Sagar MP Pooja Mobile Service Center Samsun mobile Date 13 june 2015 . this service senter my mobile software update but not resolve my problem. my battery is also drain . i am again complain sagar service center and again complain. service CENTER INCHARGE insure me battry change 24 june 2015 i am call samsung customer care center call 6 times but nit solve my problem i am visit Date 24, 25, 26, 27 June but not change my battery change by service center Sagar MP Date 27June 2015 visit again and service center Sagar Pooja Mobile he say Date sir aapki battey abhi nahi aai hai please come to Monday date 28 June 2015 jab aapki new battery aayegi tab chnge kar denge. my mobile no-[protected] [protected]

I had deposited a SAMSUNG TAB to local service centre - Bill No [protected] on[protected]. Till date I have not received the item. On calling your customer care section on two separate days I am informed the item is ready and I can collect it from the service centre.However upon visiting the centre I am informed the item is not ready.I have waited 8 days and given wrong information on basis of which I have had to skip important official jobs to visit your service centre.Why is the customer harassed this way? Why is your system so poor that even after 8 days a relatively simple job is not done. The Service manager Bhaskar Das is unhelpful - I will have to approach consumer court for Samsung shoddy service and harassment to consumer by providing totally wrong information.Neither has your Area service manager contacted me as requested thru your customer complaint cell

I bought one split Air Conditioner model name AR18HC3USNBNNA on 10.04.2015. From the very beginning it did not work properly the way it should have. I complained to the service center for checking the machine. They came and reported gas leakage. Even after their repairing, again it failed to cool the room. Again I complained on 24th June, 2015. Again Gas leakage problem is detected and now they want to take the machine with them, repair and again they want to install. But, I want to replace the machine since a defective Air Conditioner has been given to me. But from Samsung Service Center they are unwilling to replace the machine and denying the fact that a defective machine has been supplied. I don't want to use this machine and want it to be replaced as early as possible. I bought this machine on the basis of Samsung's Goodwill. I request you to look into the matter and solve the above mentioned problem as early as possible. Quick response will be highly appreciated.

I have Purchases a Samsung Washing machine from TMC Vijayawada on 24.06.2015. At the time of purchase I was told that the machine will be installed with in 24 hrs of purchase. After 24 hrs I have received a SMS from Samsung with ref. No. [protected]. I have not received any phone call from your service centre sofar. I have called your toll free number thrice to enquire regarding this. Every time I have received the standard answar, our engineer will come and attend with in two hrs. I am pissed up with the attitude of your service centre and I would like to advise all the people to be careful before buying any Samsung product regarding their service provided to the customers.

Respected Authority, I purchased Samsung A500 Smartphone on 18th June, 2015, But, I seen it is defective piece according to Display problem, I submitted phone yesterday in Authorizes Samsung care, He asked me about its repairing, But, I want it only Replacement.I submitted Xerox copy also of receipt. So, I humble request to you Sir, please consider my genuine case. Thank you.

Dear sir / Madam i received a email Samsung mobile winning award and some one lady is calling and deposits to account to 14500 rupees She name is VILIKA SUMI ACCOUNT NO [protected] IFSC CODE SBIN0017215 JANAKPURI NEW DELHI this is account no she is many more times called please deposit sir you are deposit after calling me and u get the parcel please help me what i do ?

I ordered sony earphone and sandisk micro sd card and samsung usb cable after late delivery i got shock looking at the product a cheap quality earphone even cheap than one sold near the railway station even the micro sc card was not of sandisk and the usb was also brandless i am very upset by bookmyoffer service and vy their product never buy some thing from this site

Hello, sir I have purchased Samsung tizan Z1 from retail markets. Phone is hang 4-5 times a day rutenely and now it was break down. So, I want refund from the Samsung. Also tizan OS is not working properly is reported by market. So, please help me.

Have purchased a SAMSUNG GALAXY GRAND NEO PLUS GT-I9060I (MIDNIGHT BLACK) vide order no[protected] dt. 03.06.15 & subsequently received the same on 06.06.15. But after inserting Sim Cards & charging it full the problem is, mobile getting hang frequently. Went to Samsung Service Ctr in Garia & Anwar Shaw Road at least five times. They have configured the set, sometimes said the problem is due to cover & sometimes saying that we are to keep th same with them and they will try to search the problem in thir Machine. Now please suggest what to do after purchasing a mobile with Rs 10000/- (approx) from such a reputed online seller like Amazon and such a reputed brand like Samsung

Hi, I write this letter with lot of anguish and pain caused for being an ardent customer of your “Samsung” Brand. Eventually I find myself being cheated and least to say losing faith on all your services, not to say a well deserved lesson at a price. The other day my Samsung smartphone accidentally slipped to fall into water and after my best of efforts to dry, it was working normally, except the fact that the battery wasn’t getting charged. Eventually, the remaining battery drained out by the day. Hoping to get an answer and a solution, I approached your “Samsung Mobile Service Center” customer service located in your Ava Court Mall, Malibu Town, Sector-47. After I explained my story of how I ended in the service center, the service guy comments that water has seeped into the LCD and mother board is damaged. I requested to please open and check before finalizing the diagnosis. The phone was unscrewed and after checking was informed that the phone is dead and I need to replace the motherboard and the screen, which would cost me 11K to replace with no hope of working and I need to invest in the motherboard and the screen. Returning dejected, I headed straight to the mobile shop to buy another set as it made me no sense to invest rather buy a new set. The next hour I was at the shop and purchased another “Samsung” smartphone as I was comfortable all my life with the brand and services (Ironically, my first phone was a Samsung and I continue to use the same brand. My whole family uses Samsung mobile, which includes my wife, sister and Mother). What came as a bolt from the blue was after the purchase, while I transferring the details from the sim to the new phone, the guy asked for my old phone and replaced the battery…and VOILA, it was working perfectly. I am pained to write this letter in anguish that I spend 10.5k rupees just because the Samsung service center guy wrongly failed to check the issue as a battery problem and not that the mother board was burnt and no chance of revival whatsoever as diagnosed Considering the events experienced by me during the day, I am at my wits end about how a brand such as Samsung cons people. I think I am well within my rights to demand for a apology and compensate my pain and metal agony. I hope and pray a brand such as Samsung is not indulging activities to fleece its customers. P.S If requested, I can provide proof details of receipts of “Trinity sales and services” and “the new Samsung mobile phone” to corroborate my claims above. Best regards, Chittaranjan

dear sir i have purchase a new mobile phone samsung s3 neo in bhopal (M.P) on 28Feb 2015 the mobile phone is creates a problem after some months i have checked my phone in service center in bhopal tacno craft my phone is submitted in 2-4 days for tasting than some days i have go to the service center to take my phone the attender tell me my phones motherboard is damage i have chang in some workings days i have seeing plz give my phone the attender take use my phone in a personal use my condition is very poor hole body scratch the screen was also scratch one major fault is that my phones battery is chang in service center i have shocked the attender is very poor no manners and no way of touching plz sir /madam solved my problem immediately not at all i have strack action i well complent in consumer forum my mobile no is [protected] [protected] address a-59 hb colony koh-e-fiza bhopal, (M.P) saman aslam