Samsung India Complaints & Reviews

Customer A/c Id No: [protected] Hi, Regret, Today I have re-visited to your service centre again as per your suggestion, they have addressed the issue & replaced the mother board of hand set as a final solution to resolve this issue, But still I am facing the same connectivity issue & lot many callers are complaining that my device is out of reach as earlier when they call. Now that everything is tried and tested & we have come to...

I have purchased a Samsung mobile model no. Galaxy grand 2 G7102, IMEI No. 353202/06/632210/3 on 17.04.15, vide cash memo no. 93776, which has stolen on 15.06.15 at Sealdah station, kindly block the mobile so that it can not be use by the thief....

Hello there! I purchased my Samsung Galaxy E5 (BROWN COLOR) on the 17th of April, 2015 from "Fast Mobile - Shop No. 310B, Metropolish Mall, 3rd Floor, Hiland Park, Kolkata - 700094. Phone number[protected]." ---- which is a samsung smart cafe. My phone is just 2 months old now & in spite of taking utmost care of my phone(which i usually take for all my gadgets), the BACK COVER of my phone had turned from BROWN to PINK/PURPLE. This...

I have purchased Samsung A 5 in last 1 month, one night i put it in front of cooler then next morning its not working even did not on/start. service centre is saying water has been passed in this & charge 14, 000/ for repairing. how it possible that without water contact, water passed in phone. Kindly repair my phone as soon as possible, its under warranty period, its a new one, only 1 month old. Kindly reply as soon as possible, i m alwaz...

Dear Sir, I booked a complaint on 09/04/2015 (complain no:[protected]) for water leakage inside my refrigerator compartment (Purchased in March 2011 from Capitol Electronics, Ultadanga, Kolkata; Model No: RT 31GCPP1/CTL/2010) with Samsung India Electronics Private Limited Customer Care Help Line Number[protected]. I was told by the customer care that service engineer will visit asap and the service engineer visited next day. Upon...

Dear Sir we have register complaint of Samsung refrigerator on dated 14/6/15 & your representative visited on 16/6/15 but still our problem is pending reference no. of complaint is [protected]. We have already paid Rs 1000 advance amount for solving the problem. I am trying to contact the concern person but not getting satisfactory answer. please help me to resolve the problem...

Dear sir, Last one month we are requesting to solve our Samsung washing machine complaint . But its very pathetic situation till the date it's not rectified. We complaint to dealer, service engineer and to toll free, it's really pathetic we didt get any response . What could I do next anybody please let me know. Complint number [protected] Reference number [protected] Really sorry to say we will never purchase a sumsung...

Dear all, We have purchased washing machine way back in 2011.We have very much satisfied with the product till now but we are facing some problem in its dryer operation.So please register my complain regarding this and help me as early as possible. Thanks, Sanjiv Modi [protected]...

mobile data not showing display screen notification......

i purchased a phone from samsung it has was working well for a day then over heating and everything started ! so i thought let me give it a try since its a new phone and needs optimization and it never worked well when asked at the customer care centre he says that software issue and i didnt mind it and said okay you can upgradde and give me it worked well twice at the service centre but as soon as i come home same problem arouse when asked...

I am s.s.razvi mechanical engineer and mtech in manufacturing process from aurangabad maharashtra taken samsung mobile s3 neo before 8 month but now suddenly after call it is too much heated and suddenly its display blanked now when i showed them in a repair center they are telling me we cant replace your display there are microcracks in it you may fall it some where though i am telling them that its get blanked only after call the truth...

From: - dated: - 13th may’2015.
Dr. Anil kumar thakur
Mbbs; md (Anaesthesiology) ; fnb (Critical care medicine) .
Ex - professor, pgims, university of health sciences, rohtak.
Associate professor, esic, pgimsr, basaidarapur, new delhi - 15.
Residence: - 112 - c, dda red mig flats, rajouri garden, new delhi. - 27.
Mobile: - [protected]. Alternate number - [protected].
E mail...

I, Mr. Dinesh Rajak residence of Asansol visited your authorised service centre M/s Excel Service, Allingan Appt., Lower Chelifdanga, Asansol, Dist. Burdwan, West Bengal on 16.5.2015 for replace the ASSY CASE-REAR_SM_G313HN (GH98-33316A) of my Samsung Mobile and advance Rs. 500/- deposited for the same. But still now I have not received the replacement after few visit at there. If you provide such type of service that I am waiting over...

Dear Sir/Madam My name is Mr Lemekeza Hamilton Mokiwa from Malawi. On 1st November 2014 I purchased a Samsung Galaxy Alpha phone S/N: RF8F91NXMPE and IMEI:355427/06/042469/0. I purchased this cellphone on the International Arrival Samsung shop at Indira Gandhi Airport on my way to Bhubaneswar for an official meeting at CARE India. Since the phone was new and on promotion that time, I was even given a power bank and headphone as complementary...

Sir, I have purchased a mobile phone model No. GT-E1200IBYNS on 28.05.2015 but mobile is not working properly on 02.06.2015, I have submit the above said mobile in service center-M&M services, at Patna but after lapsed of 15 days service center is not responding of my complaint. So you are requested to take the proper action against above mentioned service center and changed the mobile motherboard pl....

Dear Sir, I have lodged a complaint for repair of my washing machine on June 11, 2015. The executive who attended my complaint called at my place and informed that the drum has to be replaced on June 12, and it would cost Rs 8000. I have no option but to trust his opinion and agreed to the cost. We working people are so dependent on these appliances to run the home. The service centre is yet to come and attend to the replacement. We as...

Dear Sir / Madam, I purchased this New Samsung S6 & activated it on Jun 6th 2015. I am receiving a message in my cell that I am eligible for a free wireless charger for all the activation done till Jun 31th 2015. When i call the customer care at Samsung they clearly say you are not eligible. I am attaching herewith the screen shot showing the last activation date to get the free charger. Raman...

Sir/madam, a Samsung refrigerator at our home which is not working properly I complaint about it. a mechanic was visited on 12th of June and told the problem but not to solve it. Today 16 the problem is as it as nobody came again and your service center number[protected] no one pick this number I call continue 8 times but no one response on the phone...i request you to improve your customer service I m not satisfied with you. Sumit Grover H.No...

washing machine is not working, ur representative come and see and say I bring you tomorrow, Today he phoned & say that it charge Rs. 286/- and we will not charge for service, from Capital Electronics Invoice No.APP/262 dt 22.4.15 model 62H35QRP...

I have purchased 32 inch LED TV through M/S Bharat Electronics, Main Road, Ranchi with below details Model: UA32EH4003 Invoice No- 4352 dated 22 Sep 2014 In month of May 2015 I found white spot on the screen and lodge a complaint regarding the same. After 20 days follow ups and 2 visits by the service engineer on difference location but no solution is resume that. Many time calls to Samsung customer care but no body resolved my issue....