Samsung India Complaints & Reviews

Hi Samsung Support Team, I have bought Samsung S5 on 13th April 2015; and since from very first day it started showing issues. While charging along with charger + cable, smartphone piece is also getting heated. And heating temperature is more than normal. Also since 15th April, it has started getting hanged.I have launched a complaint and the Engineer have picked up my S5 piece today.Below you will find the details:IMEI No. [protected]Samsing Galaxy S5 G-900HComplaint Bill No. [protected]Mobile No: +91-[protected]The purpose of writing this mail is that Since I bought S5 from the very first day it has started showing over heating issue and since 15th April it has started getting hanged too.Also I have googled and found that users with S5 are having issues one or the other. It seems that the piece is unstable.Keeping that in mind and also since today is only 5th day I bought S5; I demand for complete refund so that I can go for buying Note series as they are more stable that S series.Waiting for your response desperately.Regards, Kundan B.Bisht+91-[protected]

hello, i am unable to make and receive a call from my mobile. it started happening last night. i don t know whats happening, i am able to send and receive the messages but no calls. plz tell me what should i do ?? i have samsung guru keypad mobile. please help me...

I have bought a samsung mobile at karaikal poorvika on 27/04/15(sm-g-355) From the begining the hi-fi could not be opened.I lodged a complaint at the shop.they received the mobile and sent it to the service centre at kumbakonam on 07/04/15.in the service centre they found the mother board itself is fault. till date there is no positive reply from them.when ever i ask they say the spares to come from chennai. the name samsung is a reputed one .so i bought the mobile .pl do some thing to save your name.

I got an email from [protected]@hotmail.com about on winning 5lakh cash and to collect it, they want my address, phone no, email address.Is that real or fake??Is that our company's official email address???Please help me. My email is [protected]@gmail.com

after upgrade my note 3 to lollipop this issue came. when using browser in a google search cant type proper sinhala fonts in google. its not showing properly. please fix this for us. for other applications sinhala not effective, only for the browser.thank you

am living in saharanpur & i am using samsung 530 model & my charger stops its working & than i visited moksh enterprises in saharanpur & there i meet mr. sachin owner of the store & he clearly denied to change my charger by saying that this charger not belongs to this mobile but i requested him but he even not listened me & it is talk of 15/04/15 & previously also i visited i.e. on 03/04/15 & then also he turned me back by saying that currently charger is not in stock. My request is that samsung should take serious action against that owner.

This is to inform u that I have recently purchased samsung grand prime vide bill no 38 from shalimar marketing on 10.04.2015. today on 17.04.2015 i come to its service centre newways enterprises jalandhar to get the same checked. while checking there engineers have created some display issues. i came to newways enterprises to get the same changed because its getting hanged and its camera was creating problem. i request you to look into the matter and get my phone changed. amit kumar [protected]

प्रति सैमसंग, महोदय श्री, मेरा नाम अतुल सी पटेल हे मेने दिनांक ०३/०४/२०१५ को आपकी कंपनी का मोबाइल खरीद किया था जिसका मॉडल न. ऐ ७ हे ! डीलर का नाम एवं पता राधे कम्युनिकेशन, कलिकुंड धोलका ३८२२२५.हे उस मोडल में रिंग आती हे तो आवाज नही अति हे ! जबसे फोन लिया हे तभी से ये समस्या से में जुज रहा हू ! आपकी कंपनी का प्रतिनिधि को भी दिखाया और उसने भी उपर रिपोर्टिंग किया फिर भी हम को उचित रिप्लाय नही मिला हे ! में खुद और आपके कंपनी के प्रतिनिधि श्रीमान वासिम साहब जो की आप ने नियुक्त किया हुवा हे उनको साथ लेके आपके सर्विस स्टेशन पे चार चक्कर लगा चुके हे फिर भी कुछ उचित कार्यवाही नही हुवी हे ! आज भी मेरा फोन आपके सर्विस स्टेशन जो की सरखेज - गांधीनगर हाई -वे पे हे वही पड़ा हे ! मेरा कम्प्लेन नो. ४१९२४३०४९७ हे ! मेने ३००००/- का फोन दिनांक ०३/०४/२०१५ को खरीद किया था तब से आज तक कभी डीलर के यहाँ तो कभी सर्विस स्टेशन पे में धक्के खा राह हू ! में एक व्यापारी हू इन दोरान मेरा काफी नुकशान हुवा हे ! पैसे का भी और समय का भी इन दौरान में काफी डिस्टर्ब हुवा हू वो भी सिर्फ और सिर्फ आप के कंपनी के फोन के कारन ! मुजे तो लगता ही की मेने आप की कंपनी यानि की सेमसंग का फोन लिया वो भी ३००००/०० फिर भी मुजे काफी दिक्कत आ रही हे फोन से भी और आप के सर्विस स्टेशन से भी ! मुजे कुछ पता नही चल रहा हे में क्या करू ? मुजे लगता हे की सेमसंग का फोन लेके मेने बहोत बड़ी गलती की हे ? रिप्लाय अर्जन्ट जय हिंद अस्तु :

I have complained about my TV display to customer care they have sent a person to look into it... At first they he told it was because of the display. He took advance and informed that he will get back in 2 days after 2 days he called and said he didn't get the correct part so again it took 2 days for it after 7 days it took many number of calls to service centre he came with the replacement to my home then he discovered that the issue was not with display it was because of the small connector. He said he will get back next day with the connector this is the third when I call him he's saying the part is not available and do know when he will get it. This is not the kind of service I expected from Samsung. The only reason I bought a product from brand like samsung is that I will not have such kind of of trouble and the best part of it the TV is just 1 and half year old. I complained twice by calling customer care I don't know what kind of action you people take, but he seems all ok even after he got complains against him.

when i purchase my samsung 32eh4003 led t.v on 30th june 2015 from first day when i open my t.v set on t.v screen i am getting red patch i complaint to my shop keep m/s ADA enterprises it address is 12/14 shop no-15 basament TIP TOP shop W.E.A Karol Bagh N. Delhi-110005 ph [protected] he change my t.v set next day. And with in a10month again same problem red patch on my t.v screen can company change my T.v set

Hi, i have purchased the Inverter model Split AC on 1/10/2014. The model no. is AR18HV5NFWKNNA. It stopped working 2 months back. After being checked by the company representative, i was told that the inverter board is gone and to be replaced. The ETA given was a week, but its been more than 2 months, after couple of calls to Samsung support, i had another engineer visiting and i was told the same reason and would order for the part. After that there is no reply from Samsung and i am spending summer nights in hot condition even though after spending 40 K INR. If someone can help me it would be really great. I can be reached at [protected].

e mart enterprises(D-155, Fate nagar, Jail road, 110018) gave me insurance of my phone. I recently used my insurance and they took my phone on 28th march and they haven't given any response yet. I feel they are not doing anything. they gave me insurance from paladin system private ltd.

On 10th January 2015 I had purchased samsumg tab 3 by your website... But very sad thing is it is second hand tab and Samsung provided 4times service before I purchase.. Shame to rediff you are fraud company...its proved with all required

I bought the Samsung LED TV Model No UA40H5100 on 27 September with name Mukesh Yadav. Within a month black spots started appearing on the screen. I asked the company to replace the TV but they changed the TV panel. The panel was of some other TV model. Again in the month of Feb spots started appearing on the screen I called them back again to replace the TV but they refused to do so. I have also registered a complaint with them with Reference Number: [protected] and from last one month I am regularly calling customer center to solve this problem but they are not doing that. I has been a great disappointment with Samsung as my other TV is of Sony company and they have always provided satisfactory results. Please look into matter and help me replacing the defective TV. I am also attaching screen shots for the same. Name: Mukesh Yadav Registered Number: [protected] [protected]

hi i have Samsung galaxy grand prime. bought in Qatar Lulu hyper market. since 3rd days im complaining and went to service center 3 rd time and saying it will work now but when i start my mobile its repeated, got tired and i dont have much salary that i can buy another mobile, i really hate samsung product and service as well. its really annoying, what is the standerd if it is not working for even one week what kind of product you are selling. please contack: [protected]@yahoo.co.in

I purchased Samsung galaxy core 2 from the starting its not working properly 2 to 3 times I send my cell phone to the service centre but the problem is same the phone is still in the guarantee period. I want that my phone should be replaced.

Myself deepak kumar, purchased a gallaxy grand 2 5months earlier.but since starting the mobile was not working properly.sometimes the signals got disappared and also speaker was giving problem.when I visited customer care, they said we have changed the speaker but till date I m facing phone speaker problem, even one side battery has got swollen. Due to which the battery back remains only of 2-3hours.please solve this matter Contact [protected] Email mangla.[protected]@gmail.com

I have purchased the Samsung refrigerator RT26/2008 in year 2008. After almost one year there was a water leakage .The same was rectified by samsung. They told this model had a manufacturing defect and we need to close the fridge for 2-3 days to avoid the same. I am continuously facing this water leakage . I want this to be rectified permanently and if cannot be done it should be replaced.. We have purchased frost free fridge so that we can keep food frozen in freezer forever .

DEAR WINNER!!! CONGRATULATIONS: MR. V.NITHYAKUMAR We are happy to inform you that, your certified winning parcel containing a Demand Draft of (500, 000.00 Pounds) a prize winning certificate and some other documents has been registered with this department which is to be delivered to your residence as instructed by (SAMSUNG CORPORATION NATIONAL LOTTERY BOARD OF DIRECTORS). We pleased to inform you that you have been officially cleared for payment by the Verifications Department at the headquarters. SAMSUNG CORPORATION! Your winnings prize will be delivered to you via Qatar Airways Express Delivery Services “THROUGH DIPLOMATIC DELIVERY" to your Country India. INFORMATION ABOUT SAMSUNG INTERNET PROMOTIONS. The SAMSUNG PROMOTIONS is an independent Lotto Organization that has been financially assisting people with its intention to change people’s life since 1993, many people have benefited from it over the years. All participant were selected randomly through a computer ballot system of different email address over 7, 000, 000 Unions and corporate bodies that are listed online all over the world and your email address happens to be among the lucky 7 email selected by our lottery machine system for over 7, 000, 000 email address that was used for the contest, this was how you won the lottery prize. Congratulations!!! Your prizes for 2015 SAMSUNG CORPORATION E-MAIL PROMOTIONS, has been prepared for delivery to your residence by the Claims Department of the SAMSUNG COMPANY UK/USA. The items for delivery are: 1.) (500, 000.00 Pounds) Samsung Laptop and 1 Samsung Galaxy s4 written in your honor. 2.) Certificate of winning / Fund Release Order. 3.) Insurance Certificate / Clearance certificate issued from U.N.O Your winning amount (500, 000.00 Pounds) has been released by the commission as a Bank Draft. The Bank Draft will be coming to India in a parcel which also contains an original copy of your winning certificate and your insurance certificate and some other vital document which you must sign in order to make your winning prize totally legal over there in your country. Our Delivery Officer DIPLOMAT MR. JOHN HARRY will contact you, hence every information about you (phone number and contact address) as you submitted to the company are with him. Always have in mind that he is coming to your country for the sole purpose of this delivery, kindly co-operate with him. We anticipate that there will be charges which you will have to pay to your Government clearing agency airport authority in accordance with the rules and regulations of your country. So for this you are requested to pay 18, 000 rupees for airport Clearance and then your parcel will be delivered to your given address with the enclosed Bank Draft, the diplomat will assist you to cash out the demand draft in any bank where your account is been operated, Register's and deposit into your own given Personal Bank Account . Be informed that your prize Delivery Parcel is protected by a (FEDERAL DEPOSIT CORPORATION COVER INSURANCE POLICY(FDIC), which makes it impossible that no deduction is allow or any amount from your winning funds before remitting it to your personal account. This is in accordance with section 13(1) (n) of the UK Lottery Gambling act as adopted in 1981 and amended on 1990 by the constitutional assembly directors of court Bank of England. As always, it is our full intent to provide you with dependable and quality service, and in keeping with this goal, we appreciate your understanding in waiting. If we may be of further assistance, please call upon us at any time. Name of Representative: Mr. John Harry Date of Departure from United Kingdom :12/04/2015 Date of Arrival in India: 13/04/2015 Time of Departure from United Kingdom: 11:55 PM (GMT) Time of Arrival in India: 09:45 AM GMT (IST) Promotion Manager, MR. HENRY MARK .G Tel: [protected] I want to congratulate you In Advance and Please Do Not Forget to Help the Poor in the Society When Samsung Company Makes You a Beneficiary of their World of Wealth.

Hi, I have purchased a AC from authorised Samsung shop in kolkata on 6th April 2014. After 3 months Samsung engineer came to my address and do services of my AC without giving any complain and request. He told me he will give more 2 free services. After my AC warrenty expire, i got a call from samsung, They told me our AC free services expire. I called to customer care several time but they did not get give proper solution. My Question is: 1. Why i am not getting services? 2. Why engineer visited my address without any request and inform to me he will come again for free service. Regards, Abhishek Jha [protected]