Samsung India Complaints & Reviews

this is azhar waseem and my samsung customer id is [protected] . on may end i registered a complaint with samsung regarding gas leakage . the appointed me a service cnetre who took me for a ride they repaired my ac atlast and i got the delivery of ac on june 2 using ac for 10 days i got the same issue again . i re registered mhy complaint on 7th july . 1 week after i registered the complaint the service representative came to my house che...

I bought 32'' LED TV Model No: 5100 in the month of 12th April' 2013 but the Display failure on 17th July'2014( Within 14 Months) . While I make a call to customer care they told, '' Your TV is out of Warranty'' and you have to pay for the parts which has been to be replace and the service person give me the quotation of Rs17305 Which is almost 75% of the TV Price.So I make a call to senior official...

My set is SAMSUNG GT C 3312 DUO.My complaint is in call log details its showing name of caller when we are searching for same call details its not showing number but blank.Same happens in messages also. Due to this problem i cant able to call last received call, missed call, dialled call..etc. For every call i have to search from phone book. How to solve this problem.Please inform is it any setting in mobile set. Kiran G G Hubli 580032...

I am a MBA Professor handling Marketing as a major paper and doing my Doctorate in Marketing. I bought Sam sung Galaxy Duos mobile before 2 months.Recently I had a problem in Battery back up and also Software problem.I approached your authorised service center with originals. I got a poor response from them for my complaints about the mobile since I have warranty card and also duration.Please take necessary steps for my problems. As a Dissatisfied...

Dear Sir,

My name is Sayed .This is the second time i am mailing you as i have not received any reply so i will explain once again my problem.I have bought a new Samsung Galaxy S5 ., After opening the box i have found out " Greyish hue/cloud as well as oleophobic coating fade away in upper and lower part of glass also in side part of glass " overall i feel i am cheated from Samsung as you have given me a sub-standard...

Respected Sir, First of all Thank you for the immediate notice of my complaint. As per the complaint made on July 15, 2014 immediate action was taken and 2 of your members from Samsung came to my house on July 18, 2014 and checked my AC and confirmed with the compressor problem. As we have lost our bill, they came and took note of the AC Compressor no, Indoor and Exterior unit numbers and said that it will be rectified within 2 days. The...

Dear Sir/Madam, I had installed an 1.5 ton AC at my home - Hussainabad, Dildarnagar, District-Ghazipur, Uttar Pradesh. The AC is not working(No cooling) for the last 1 -1.5 months, (it stopped working on 9th June and a complaint was registered to customer care on 11th June, Ref no - [protected]). A technician visited my house on 15th June and said that the compressor is not working. It was also found that the AC is still in the warranty...

Dear sir

we purchaged samsung mobil grand neo dated on[protected] mobil G7i9060 serial no R21F321G10D IMEL no [protected] dispaly probalam and battery probalam. For that purpose I want new set for the same. please tell to dealer to exchage the same and do the needful. The dealer details are as given below

Samsung Show room,
Gandhi Nagar,
Savalanga road
Shimoga...

Hi My name id Debleena Dutta . I brought a Samsung Galaxy TAB3 T211 on september 2013. But on 18th July 2014 my tab got switched off suddenly I don't know how. On 19th of july I went to Samsung service center . But replied me that I have to provide 5000k due to my mother board dameged . I don't understand why should I pay ? But they replied that they have found liquid in it. But I stored the tab into my home only . How they find...

hi.I am from india. i have samsung galaxy grand 2.yesterday i have upgraded my grand 2 with official 4.4.2 kitkat.after updation i found my front camera shows blur camera.(in 1.9 mp mode). no problem in 0.9 mp mode..please help me to fix this probles ASAP.thank you...

sir greetings. I have seen and used few models of samsung smart phones. before to this I was using Samsung DUOs phone model GT S5222. This has got very user friendly messaging app.It has got editable templets which we can attach simply to the highlighted mobile number and send. Though simple but very useful app for me and may be to others.Pl suggest a smart phone with this app. Secondly we doctors when we show patients pictures to some one...

I, Abhishek purchased Samsung S5 on 03/07/2014.
On 4/07/2014 handset started giving trouble, software crashed. Visited the authorised dealer, got the new software.
On 05/07/2014 phone's battery ramp down thrice and every time phone got restart.
On 06/07/2014 and 07/07/2014 we faced the same issue.
On 08/07/2014 a representative from Ace Lingua Solutions(poor company in terms of customer satisfaction), samsung...

We had purchased a Samsung Refrigerator on 10.4.2011, Model No - RT26HCUX and Sr. No R0034PAB202851V, but now it is creating the problem. The refrigerator is not doing anything cold. We have lodge a complaint in samsung customer care and technician from Samsung Authorised service center (Durga Electronics Services, Gurgaon) visited and found that No gas in refrigerator and filled the gas with chargeable basis and we had paid Rs973 wide receipt...

I bought Samsung galaxy core for Rs. 13650/- Invoice Dated:[protected] Samsung I8262 IMEI : [protected] This phone has been sent two times at the service center for more than fifteen days at a time. Apart from the inconvenience caused for a month the phone has still not been repaired or replaced. The phone is still in warranty. The phone is having a problem of not detecting the networks and voice clarity since it has been purchased...

Hi, I bought a samsung washing machine 4 years back assuming its worth buying samsung product. But I was wrong. The machine has problem with the pcb board and the part is no more available anywhere! and when I complained about the issue, till date no one called me from the customer service to explain what to do next. Every time, I call the customer care, they take 10 minutes asking about address, name, phone number, machine type, etc, etc....

A Samsung refrigerator model no RT31HCUX was purchased from M/s PSB Electronics Rajouri Garden vide Invoice no. 15481 dated 28/01/2012 & installed by authorized representative of company at residence 178C Red DDA flats Rajouri Garden New Delhi. Within one year of installation of the refrigerator, we faced faults and obstruction in services. The details of some of complaints with M/s West Delhi Service Centre, D-2 Chander Vihar Palam Extn....

With reference to above, I lodged a complaint with you on 12/07/2014 for getting my washing machine repaired but almost a week as passed and I have not had any response from your service centre/ engineer at Farrukhabad. Why such hopeless services? If your services are such delayed, then I may never purchase any Samsung goods. Please immediately response. Avinash Prashad [protected] Add:: LIG 1/221 Awas Vikas, Farrukhabad 18/07/2014...

Complaint no. [protected] First Compalint dt. 25/06/2014 Contact no. [protected], [protected] i complaint on 25/06/2014 after that i called customer care and they told that your complaint will solved in few days but nobody comes.again i emailed on 3th july and i got reply from Meenu Gupta on 4/7/2014 Senior Executive - Customer Experience Samsung India Electronics Pvt. Ltd and she told that service centre person will come to your home...

hi I had purchased an led 40" in the year june 2012 which started giving me display problem in jan 2013 for which they replaced my led after 45 day and gave me a new 40" led in the month of march 2013 within two month the new led had some other technical problem for which they got the motherboard replaced then the very next month a new problem came and the power grid of the LED was changed. Now again the same problem has started in the...

I purchased a RT-26RH refrigerator on 11th April 2014 from Amit Electronics Bilaspur (HP) The delievery was made at my home. After 2-3 days a dent was detected on the door of the fridge.The dealer when informed refused to replace the item.Will the company explain the fault of the poor customer? Why he should purchase a defective item by spending a big amount?...