Samsung India Complaints & Reviews

To From: - Harbachan Singh

Mr. BD Park, MD 5182/27 Ralhan Apartment

Samsung India Opp Khalsa College of Nursing.

Bd.[protected]@samsung.com Sukhmani Avenue Amritsar

MB +[protected]

Email – [protected]@gmail.com


SUB: EXPLOITATION OF CUSTOMERS BY SAMSUNG COMPANY THROUGH SERVICE CENTER
Dear Sir,

A complaint was lodged...

Sir, I have bought Samsung mobile model GT I 8552 ( EMEI [protected]) in November 2013. From last few days it is creating problem of auto coloured display, low volume and slow charging. Then I went to one of your service centre IN LUCKNOW named PRINCE COMMUNICATION and handover them for service on 22th of July. 2014 (WORK ORDER NO. 315) customer copy no. [protected]. From that day I called them several times but they didn't respond and...

respected sir, i am deepak from sivakasi.i bought a samsung mobile galaxy core duos(Gt I8262) mobile at last november.. now my mobile having sudden charge reducing problem.. i contact a samsung service centre sivakasi branch. but they said your having physical damage..but my mobile having some scratches at two corner.. they blame me by those scratches.its your fault.our company doesn't gave warranty for your mobile.. what can i do.. i so...

“Ours is the best brand in the world. The components, the machines are good for the next 7-8 years. You can trust us. We would never wrong you” “Ha, your 1-year warranty is over, pig. Yes, only by 3 months, but it still is over. And so you’ll have to pay Rs. 20, 000 to get a new component, because we are too lazy to do a proper quality-control of our product” A couple of months back if someone showed me the above two statements...

I have cooling problem with my samsung refrigerator .so contact auth.service center of samsung shivam national electronices santacruz west mumbai .their technician pintu came and replace the timer with 1 yrs warranty, product still not working, then another tenh came and fill gas .still my refrigerators not working .total cost of work done.2800+1500.
date 15/07/2014
invoice no 3115
now they are not attending our calls.br...

With reference to my booking on e store for the mobile vide delivery order no. 1296758. I would like to inform that
I have not recd any confirmation on my e order for the Mobile Galaxy Note - 2 Grey colour booked on[protected]
Request to send me the same at earliest.

Waiting for earliest confirmation

Amit...

I am recieving usb relates issue from a while and I am also having touch working problems sometime that I explained to the engineers at the service centre but after many repairs I am recieving same problems in my handset galaxy mega 5.8. I am fed up explaining and running to the service centre again and again now i want a replacement of my handset or my money back thats it and I will never ever refer samsung to any one in my life.. Your...

Dear Samsung Cust Care


I had purchased a Samsung Galaxy Duos S7565, on 11-Aug-13.
Since the purchase I am facing problems with the set,
a) Backup of battery is too low, b) Set over-heats and hangs sometime.
I have visited your service center more than 6 times. Below mentioned job numbers are for your reference [protected], [protected], [protected],[protected], and [protected].
Whenever I have...

My Air conditioner suddenly stopped working on[protected]. I bought this product on[protected]. Its because of the compressor failure since compressor coming under 5 years warranty they have to replace the part. They are ready to replace the product but i have to pay INR 2600 i dont know why should i pay that amount to samsung service centre. I feel like i am being cheated samsung when the product or part is under warranty they have...

Now its about 8th or 9th day my phone is in service center, as per ceo told i submitted my device. am eligible for refund also. i bought new note 3 and with in 4 days my display got 1 complaint, actually it is there at the time of buying later it increases and very clearly 1 line is disappearing when the light is getting off aand also at the time of locking the screen. for that complaint asm directly came and check my mobile and he told...

I have submitted my samsung GT-P6200 for ra purchase of a new LCD as mine was damaged.they promised to deliver it in 15days and have taken an advance of 3000 against an estimate of 6000.i have been trying to contact them on their mobile as well as landline and my call was never answered and at times was cut by the other mobile.i had visited them 6 times and complained about the answering but there never was any response. Now they inform me...

Hello Sir, My complaint Reference number is [protected]. My complaint is regarding my brand new phone (Samsung Neo GTi9060). Sir I bought that phone on 15th of June 2014 and on 20th July 2014 suddenly it stopped working. I gave that phone to customer store of samsung for servicing and they told me that they will charge from me Rs5500 because it's mother board is has got moisture. But According to me neither it fall in any liquid not...

To
The Managing Director
Samsung Electronics Ltd
New Delhi

I have given Samsung TV Model no. CS21A330XLAXXL at your service center D-1 Sector-3 for repairing on dated 28.07.2014. I am enclosing here with scan copy of your service request sheet in attachment file for your ready reference.

I have been told by your service center supervisor Mr. Aditya that this Samsung Model no. CS21A330XLAXXL...

Dear Sir, We are very sorry to inform you that we are the owner of a Window A/C (Model-AWT18QKAXTL, Sl No- A129PZBP403574J). IT WAS PUCHASED MORE THAN 6 YEARS AGO AND THE WARRANTY HAS ALREADY EXPIRED. THE CAPACITOR AND THE COMPRESSOR IS OUT OF ORDER AND IT WAS CONFIRMED BY THE VISITED TECHNICIANS FROM AUTHORISED SERVICE CENTER "SIDDHI VINAYAK ELETRONICS, JORHAT, ASSAM". THEY PROMISED US THAT THEY WILL REPAIR IT WITHIN A WEEK, BUT UNFORTUNATELY...

I bought new note 3 neo on august last week. And i got 1 complaint very next day on the device display and they replaced it for me, i asked for the replacement so they gave. The new replaced phone also same complaint when they call for the satisfaction i told all note3 neo have this problem. They didnt accept it and replace again, that also had the same issue. And i askes for refund. They were not willing to give refund. Again they told me...

I had bought a refrigerator Model No RT5582ATBSL/TL (Samsung ref No DED[protected]) from Davvy Electronics Bathinda(Punjab) on 15 Feb 2014. While buying the product I had requested for a demo on the functioning. My registered mobile Nos are [protected] and [protected], however, the demo never happened. The device developed problems wherein there is lots of icing on the walls of the freezer and defrosting also does not help. I had registered...

Last year i have purchased the samsung tablet 3110 for Rs 24000/- within weeks of launch. Within 1 month the two extensions of the charger to be fitted in pin due to heat of electricity got damaged. I went to the service centre they didnot exchanged me and asked to buy new charger which is costing Rs 1380/-. Therefore i repaired the charger and attached another socket for use. After another one month the cable of this charger at the connection...

This is bring into your information that i am the regular customer of samsung mobile phones & recently i have purchased SAMSUNG STAR PRO GT-S7262 IMEI NO.353125/06/086249/5 from chaoudhary communication moradabad on 16/06/2014.I have gifted this phone to some & after that this phone created different techinal problems.once i gave this phone to joint communication service centre in Bareilly & after few days the problem comes again...

Pl.help me to trace my Samsung Tab III having IMEI no: [protected]/3 which is stolen on 30.07.2014. I will be grateful for call on my mobile no: [protected] since this handset was carrying very vital data of my Company, Pl.help me. Also, I am ready to pay suitable rewards towards recovery of this handset....

Team, Have purchased Galaxy GT-S5282 White on 16th Aug of 2013 from Satisfaction Electronics. 6, Jayanti Market, MI Road, Jaipur. At the time of purchase of the set one pin out of three battery pin inside the phone where the battery is place was loose and same was informed to the customer service person their at that time. But she instead to take it as there is no problem and it is okay. Few days back after charging the phone,...