Samsung India Complaints & Reviews

Hi, A tkt for gas leakage for the AC was raised on 16th june - [protected]. Till date none of the technician has called up nor responded back. Falling back on customer care and technical support was in vein. constant reminder to both team didn't help me at any cost. rather the response provided by technical team and excuses were irritating and did not look as if i was working with a professional team. They just do not keep up to their...

It is unfortunate that a model of refrigerator 3 years old has no parts available, asked for a door replacement but the same is pending, even after getting a visit of service centre people who also charged 250. He assured that door will be replaced and you will get a call for Quotation for door replacement in 2 days, but complain checked on 14th June 2014 has no update till date

Your toll free numbers are not working, why...

Dear team, i have brought a new mobile (Samsung Galaxy S 7392), but the phone takes auto charging regarding that i have submit the mobile in your south Delhi service center, but i am very disappointed with their word they said that after 4-5 days your mobile will be repaired. this is really rediculas a big company takes this much time, i am requesting you to please help me to repair my mobile ASAP because my work is totally hampered because...

We have purchase a Samsung Refrigerator on 8.3.2013, 253Ltr. Making No.RT26FARZASP/TL/2013 but now it creats problem. The refrigerator is not doing anything cold. We have lodge a complaint on 17/6/2014 vide complaint No.[protected] but nothing has heared as five days has lapsed. After complaining to CEO on 20.6.2014 one person attended the complaint and he told that there is Gas Leakage and now other mechanic will attend the complaint and...

Dear Sir, I have Samsung 1.5 Ton AC ( Model No - AW18) and it's been almost 4 Years now . on 26th March 2014 i called up for servicing my a/c where in a guy who visited for servicing on 26th March 2014 said sir your COPLING need to be changed as this may affect your AC but he failed me to give the reason however he said this will also decrease the Electricity Bill. And then said while changing COPLING gas also need to be changed and then...

Dear Sir, I have Samsung 1.5 Ton AC ( Model No - AW18) and it's been almost 4 Years now . on 26th March 2014 i called up for servicing my a/c where in a guy who visited for servicing on 26th March 2014 said sir your COPLING need to be changed as this may affect your AC but he failed me to give the reason however he said this will also decrease the Electricity Bill. And then said while changing COPLING gas also need to be changed and then...

Here I am writing not to complaint because I am registering complaints in samsung and following up since 5 days. So here I just want to narrate the scenario created by Samsung whom people think as one of the worlds leading company in consumer electronics. But to my depression it has been a nightmare created by them. We buy Samsung TV's in bulk for display at our Stores and we provide great bossiness to them. But when it comes their turn...

I am very much annoyed for this kind of service Samsung why you people created customer care helpline when they are least bothered to help the customer . I purchased an air conditioner model no.AR24HC2USNBNNA-SAC-Sno.H01CPPCF400050 and AR24HC2USNBXNA-SAC-Sno. H01DPPAF400090 on[protected] but to your poor service its installed on[protected] that's also i accepted but after 4 days of installation its stopped cooling i registered complain...

sir I Hemang Mehta had logged a complaint regarding the cooling and water leakage problem of my Samsung refrigerator with Samsung call center from my registered mobile no:- [protected]. On 8.06.2014 i.e. on Sunday when Samsung service person visited me and corrected my problem he told me that the problem is related with door which was not getting closed properly. i paid him 350 rs as service charges when i asked for receipt he told me as it...

We have purchase a Samsung Refrigerator on 8.3.2013, 253Ltr. Making No.RT26FARZASP/TL/2013 but now it creats problem. The refrigerator is not doing anything cold. We have lodge a complaint on 17/6/2014 vide complaint No.[protected] but nothing has heared. You are requested to take action at once as we have already harrased. Renu Gupta M-5, Galaxy apartment Vikas Puri, delhi [protected]...

We have purchased led tv model ua46d5500rr on aug 18, 2011.from last month onwards screen not working.called customer care they checked and told panel gone have to replace Panel so pay 40000.only three years going to finish without any physical damage and without any problem the panel automatically gone.why won't be the product mistake.we want the panel to be changed free of cost.please do the needful Thanks Kamala...

I am a samsung customer having a refrigerator and a washing machine which were having minor defects. Having problems in the functionality of these products with the refrigerator not cooling adequately and washing machine having a delayed starting problem, I decided to approach samsung through the call centre to provide a responsive service. After registering my complaint I was optimistic that the problem would be addressed. I was pleasantly...

Sir Sir I have brought a Samsung Mobile on 20the August, 2013(S Duos GT-S7562) for Personal Use. Within 3 months time the mobile started giving problem. The applications slow down its operation and phone restart automatically. Then I Given to your Authorized Service center at Palakkad, Kerala and they repaired and give to me in 2 working days. After repair The mobile was working fine. But it did not last more than 3 months....

Respected sir, ,
My customer purchase galexy s5 and he redim coupen of value 2200 rs.Now he not redim remain acceseries...Then as a reatailer
I ccall and request to customer care for redim further amount ...I call to customer care dated : 4.6.2014 time 10.50 am ...A lady executive
Atten me... She not ask her seniour executive and give me answer no further steps done for remaining amount of redim amount is 2800 rs.br...

Hi there,

People here have zero customer service. They have drunkards sitting in the front desk and are least courteous. I had given my laptop for repair. They found that the Hard drive was faulty and replaced it and charged 4500 for it. When I got it home, it was the same problem as earlier. Now it has been back and forth a lot of times and the issue has not been fixed till date and its already close to 2 months....

I have purchased a samsung refrigerator on 13th may, 2014 from authorised dealer SHREE Jee ECTRONICS, ROHTAK. It has three dents on doors Of refrigerator. Dents are too small.My complaint number is [protected].I have been contacting customer care for last 25 days.But now it has passed the limits. These guys are not picking my phone.My contact numBer is [protected]....

Complaint Number: [protected]
Date of Purchase: 3rd Nov 2011
Samsung Acount No: [protected]
Name: Embed Technologies
Bright Engineers Number :[protected]

We raised a complaint on May 22nd regarding our split AC. We have been calling everyday morning to evening. They have visited our place and taken one of the part from the unit. From then on we are facing lots of problem. They are not at all attending...

I have purchased a refrigerator from M/S Dharmindra electronic, Mall Road, Hoshiarpur ( Punjab ) as per details given below.

Invoice No : Sc1215
Dated : 20.02.2014
Model No : RT36HDRFASL/TL/2014/REF-FF
S.NO : 03M4PAF100470P

In this connection i have to inform that when the delivery of above refrigerator was made the upper door of the same was partially damaged the photograph obtained at that...

dear sir, I had bought Samsung Galaxy S Duos 2 Mobile on 8 Jan 2014. Mobile is having issue with touch keypad issue- i.e. auto typing and auto attending and closing call. Issue persist from feb 2014. Mobile display has been changed for 2 times and OS reloaded for 8 times at Samsung service center at Pondicherry. Mobile has been used by my brother at pondicherry(Mr. Anabarasu; Mobile No.[protected]). He...

I have purchased Samsung galaxy Note-2 in may 13.. I am facing problem with the device since I have purchased it! I have made complaints with company's customer care Jind(Haryana) many times and they show me bad response every time whenever I have gave my device to customer care for making it in the condition so that I can use it with any hassle! But they only making the customers fool and stretching the warranty period, so if once the warranty...