Samsung India Complaints & Reviews

I had filed a Complaint regarding my Washing Machine being changed while servicing & repairs. It was a fully automated P-153 purchased in 2007. It was sent for repairs to their workshop in 2011 after multiple rodent issues not being sorted out. To my horror, when I called for my machine, I was told that it was not traceable. Then on being tough, they sent a machine back with a Bill of 7000/-. Since I had relocated from Hyderabad by...

I had given my Samsung Galaxy Grand2 at Raj Telecom on 13th June 2014 for repair of my phone which was purchased on 18th May 2014 for Rs.19, 500. I was facing issue since I boought this phone. They Replaced my phone's Motherboard & battery ( PBA Replaced & Battery Replaced) after 15 20 days... Even after that My issue was not solved & on above this they had made physical damage to mobile.. When I complaint regarding this they...

sir,
i bought samsung led tv (6400) at januray 2014.my tv repired at apirl month.then service engineer came to my home replace the board and power supply in inside of my tv...again same problem came to my tv..yesterday service enginner came to my home they told, change the same board and power supply..it is an 80000 rupees tv.is it any worth???so pls help me sir..i need my money otherwise replace the new tv...my first option give...

Dear Sir

I Submit my Complaint Detail in Sam sung Service Centre On Toll Free No. My Complaint NO. is [protected] on Dated 30 of JUN. 2014 but i Didn't Rec and resposnce against this complaint.
I call more than 10 Time after they send their tecnician to repair my TV on 1st July. The Technician told me that he have to take the Kit of TV to workshop and Will Place the kit after repair next day
but now 6 days...

Dear Sir,
I have bought a refrigerator on 30/May/2014 of Samsung Model No.RR1915TCALX/TL. But after two or three days I saw that ICE Container of Refrigerator was having a crack. I reported this to the dealer from where I bought the refrigerator. He assured me that the ICE Container will be changed by the Samsung company but yesterday one man named Kaushik(Samsung Engineer) visited my residence and after inspecting my refrigerator...

I have given my galaxy note mobile for repair at samsung service centre near paradise circle, secunderabad. After paying the amount of repair they were not able to rectify the problem of discharging even on connecting with a charger. I approached them and they gave the excuse of "problem with my charger". I bought a new charger but the problem still exists and they are refusing to rectify it since one month have passed. You are requested...

Dear Sir/Madam, This is to bring to your notice that my mobile that had issues with the Charging(have been facing this issue from past 3 months and had been to Service centre for at least 6 times) is with service centre from past 10 days.I submitted my mobile with issue that its not charging even though it shows charger connected, motherboard was changed couple of times over last 4 months still dint help resolving the issue.I had submitted...

Before four week i have register the complaint after the four days they come and atten the problem so for this day no none can come and atten the complaint I have call to customer care for 7time they are not given the correct reason for me so please take the action on that complaint TV MODEL:UA32F5100AR FROM: V.G VISION (METTUR DAM) PROBLEM: change of panel in T.V and also Problem in USB port please check it over it CONTACT:[protected] TV...

Sir,


I have call log for my Samsung Refrigerator having model no:( RA20HCUX1/CTL) and bearing serial no:R0414PAB200382F ON 04-06-14 and that was repaired and handed over to me on 25.06.14 by taking a charge of Rs. 3000/- for repalcing some parts.


After 2-3 days of working the same was again start giving problem a againg call to Toll free no and I was provide with a ref no and with an assurance...

I bought the Samsung LED TV Model-(UA32D4003B) 2 year years back and now has the some panel problem and not able see the display properly. I contacted customer service and after checking the TV, technician said, this is because of the panel problem. he said that panel needs to be changed and will cost around[protected]/- INR. This technician himself is advising to buy a new TV instead of spending so much amount for repair. I tried to contact...

I have bought this Samsung LED TV 2 years back and now has the same panel problem where the ghost image is seen in the upper half of the screen. There are lots of complaints on this model. This is just another one for the same model. When contacted the customer service, the technicaian called me and enquired about the problem. Without inspecting the TV only, on the call itslef, he said that panel needs to be changed and costs around 28000/-...

Hi, This is my second complaint here. And I wouldnt stop until i get justice from samsung. I have already complained here on the picture failure of samsung LED TV model UA40d5500rr. As a result, Samsung head office contacted and promised me they will send support engineer and the tv can be fixed with the cost less than 5000/ by replacing just pcb instead of complete board. Samsung sents the support engineer and he didnt even check...

Dear Sir,


I had bought
SAMSUNG GALAXY S4 MINI -GT-I9192 dt 31.05.14 time
:6.50pm(Purchased in the name of Praveen Kumar Rachuri), i have
faced the problem abnormal heating of mobile while talking & in putting in
charge and also charge is getting discharged at very short period(if I put
charged 3 hours, it will be getting dry in 3 hours without using any
application...)...

dear sir, I owe a samsung galaxy grand. From May 2014 onwards i was having charging problem and the battery was getting discharged even when it was being charged. I approached the nearest Samsung service center in Bairagarh: Anjalee Services, F-1, Krishna Plaza in front of Bharat Petrol Pump, Bairagarh, Bhopal, Ph-[protected]. I was told that my mobile has motherboard problem and so i submitted it on 27th May 2014. they asked me to come...

Hi, I submitted my S3 Handset for charging jack replacemnet. Technican repaired it and said this will not charge when it fully drained and you have to boost battery first when i arguued with him he then repaired it and damaged the Mic. i went again and get it repaired, now the same problem is coming. I booked two complaints but nothing is happening. Service senter : S.v Communications Rethibolly, hyderabad I lodged a complaint in...

Samsung 2 door 580 litre RT58E MMT Nagpur residence refrigerator Sr. No. 090741AC80026900. We have made a complaint no. [protected] on June 3rd. The technician came and said the cooling problem is due to gas leakage and refilled gas and charged us Rs.1490/- and said the problem is solved. But the fridge did not cool and then again we complained and then they told some part problem, and it has to be replaced. We were promised a standby but...

To the Manager, Samsung Electronics Service Centre. My name is Sirisha. my compliant reference no is [protected]. thanks for samsung team cooperation. your service engineer came to our home and collected all the relevant documents on 04/07/2014. As he had confirmed that, once he submit the relevant we will receive the call, and the application status would be updated subsequently. Since then we have not recivce any feedback. Please...

Dear Sir I buy a samsung Plasma TV 43'' in 9th Feb 2014 and TV installation date is 10 feb 2014. First Complain reported to Yogesh (sales Person) date of 18th Feb 2014 regading TV atumatic shut down and automatic started, by mobile in Jumbo Electronics, GIP, Noida. yogesh told me I have no your Address So Please Send me Address by SMS. I sended address by SMS but not responding and not supported by Jumbo electronics. I was very frustrated....

Dear sir,

We have procured the washing machine model no. WA82E4YEC of samsung company vide bill no 1538 dated 01/07/2014 through the authorized Dealer M/s Mittal Associates, Kota .When we installed the machine and washed the cloths as per company mentioned process but the result was poor because the cloths had dirt and not cleaned.We have paid 13900/- for this product.Kindly arrange to replace the above mentioned product....

Sir, I have a galaxy Gt star s5282.A few days ago auto on problem accure, and i take my phone samsung customer care center, they replace whole mother board, and fix the problem.after some times the auto off problem accure once again as before i went to samsung customer care center, but this time they did not fix my problem, and says that i have openend my handset outsight in the market(that is not true) so my phone does not repaire in warranty.PLZ...