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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 670

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P
Piyusha Kamble
from Mumbai, Maharashtra
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Faulty Phone

Address:Mumbai City, Maharashtra

I bought a Samsung galazy grand 2 fiev days before. I am unable to charge it, also the service center in Ghatkopar is pathetic. Non friendly, unproffesional peole there. TO add to it there no electric power supply in service center from two days!...
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J
jnitesh
from Gwalior, Madhya Pradesh
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An application for customers freeze technical problem and hearing is not

Address:Shivpuri, Madhya Pradesh

sir,
Customer humble request you to that customers bought freeze date 10/05/2014 samsung company model no. RR1914BCASE/TL, Serial no. 09154ZAF324915X Rs. 11600/- from Rathi and suns new block shivpuri, that is bill no. 502: Customer have guarantee card also but customer could not use the freeze 2 hours. Customer have complained it samsung toll free no.[protected], that's complain no. [protected]. Customer went to complaint...
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Y P TRIPATHI
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding properly from local office (Samsung refrigeration complaint office)

Dear Samsung Team,
We were purchase FRIDGE in Sept-2012 & fond problem on 24th of May-2014, than we have register online complaint on dated 24.05.2014 above 10.40 AM, (Complaint No.[protected]), person who come for attend to complaint on dated 25.05.2014 he checked all parameters & declared Fridge Compressor will be change, which is under warranty/ Guaranty.We have request him for change to as soon as possible.Now today 27th...
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Address:Bangalore, Karnataka

Hi All,

A Samsung Galaxy Grand DUOs (GT-19082) hand set bearing IMEI No. [protected] has been stolen in public transport city bus in bangalore, India on 19/05/2014. Need your help in blocking the IMEI number of the phone. Reached out to police on the same date and a written statement has been registered with the police.

Thanks and Regards
Jagadheesh....
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A
AakashMangla
from Gurgaon, Haryana
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Not replacing the defected grand I9082

Address:New Delhi, Delhi

This is to inform you that i purchased grand on 6th may 2014 i am facing
Problem that some times while making incoming outgoing calls i m unable
To receive sound and also mic not working i have reinsert the sim and
Restart it i have faced problem from the time of purchased at that time i
Think that i have not inserted the sim properly but after some time
Problem came again and today also problem came...
+1 photos
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M
mohitrbansal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung split ac -1.5 ton - 3 star - very poor service from samsung

Address:Gurgaon, Haryana

I, Mohit Bansal has purchased a samsung split ac 3 star, 1.5 tons from big big bazzar, ambience mall, gurgaon on 3rd May 2014.

After doing several calls on samsung call centre they sent a person for installation on 10th May 2014 after 7 days.

During the installation installation person took 3420 Rs. Exta for copper wire & Rs. 700 for ground stand of outdoor .

Once they installed the AC they...
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M
mdwivedi02
from Rajgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Note 2 mobile handset repairing problems and service quality issue

Address:Pune, Maharashtra

Hello There, I have Samsung Galaxy Note 2 phone. My phone's ringer was having very little problem (sound was cracking). So I had submitted phone on 19-Apr-14 to Samsung customer care for repair, under warranty period. Customer care engineer had changed my phone motherboard (PBA Change + Ringer change) without informing me. Phone was also upgraded with android version 4.3. My phone was returned to me on 28-Apr-14 Once I received...
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T
tanulsharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON WORKING OF AC WITHIN 2 YEARS OF PURCHASING.

Address:Meerut, Uttar Pradesh

Hello, . I HAVE BEEN USING YOUR MANY ESTEEMED PRODUCTS FOR MORE THAN 10 YEARS AND PRESENTLY SOME OF THEM ARE AS UNDER__ 1 AIR CONDITIONER 2 FRIDGE ( TWO ) 3 WASHING MACHINE ( 2 ) 4 MICRO WAIVE 5 LED TV I HAVE PURCHASED AN AIR CONDITIONER IN JUNE 2012 WHICH WORKED ONLY FOR TWO SEASONS . I HAVE COMPLAINT TO LOCAL SERVICE PROVIDER WHO IN TURN SENT THE SERVICE ENGINEER . ONE ENGINEER FOUND THE PROBLEM OF GAS...
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Q
QUAMAR SHAMSHAD IMAM
from New Delhi, Delhi
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SAMSUNG MOBILE POOR SERVICE

Address:New Delhi, Delhi

RESPECTED SIR/ MADAM, WITH A HUMBLE REQUEST I WANT TO INFORM YOU THAT I HAVE PURCHASED A SAMSUNG MOBILE MODEL NUMBER "GT -I9070" (SAMSUNG GALAXY S ADVANCE). THE PURCHASING DATE OF MY MOBILE IS 11 -DECEMBER 2012. AFTER TWO WEEKS OF MY PURCHASING DATE THE PROBLEMS ARISES IN THE DIFFERENT FROM LIKE.. 1- HANGING OF THE MOBILE FOR A LONG TIME. 2- BLACK COLOR SCREEN IN A POWER ON CONDITION APPEAR AS A DEAD CONDITION FOR 4-5 MINUTES. ...
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H
hemu2994
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud through Ebay

Address:Guntur, Andhra Pradesh

Sir, My name is V.Hemanth. I am from Guntur, Andhra Pradesh. I found a mobile in ebay and want to know about the shipping details. ebay routed to connect the seller directly. He mailed me and also informed me about the mobile and sending process. He offered me Samsung Galaxy S5 Mobile @Rs.30000/- and asked me to send half of the amount through net banking and balance after receipt of phone. He promised me to send with out any fraud .I...
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C
CA HARSH JAIN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Star Pro not working properly

Address:Paschim Medinipur, West Bengal

I had purchased a Smart Phone Samsung Galaxy Star Pro yesterday, however, in the same APP's are not getting installed. It is taking hours to get APPS installed. When I talked to the Dealer from where the set was purchased, they asked me to contact SAMSUNG, when I asked SAMSUNG inTollfree Number they asked be to contact nearest SAMSUNG Service Center and when I contacted the Service Center, they are saying Star Pro does not support 3G connection....
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CA HARSH JAIN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Star Pro not working properly

Address:Paschim Medinipur, West Bengal

I had purchased a Samsung Star Pro Mobile yesterday from your SH Mumtazuddin P Ltd at RN Mukherjee Road KOLKATA vide Invoice Number 03676 for Rs.5550, however, in the same APPS are taking hours to get installed in 3G connection. However, when I talked to the Dealer, the Dealer says to contact SAMSUNG and when I contacted SAMSUNG tollfree they say to contact Nearest Service Center. Please look into the Matter seriously, either replace...
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M
Markie !
from Bengaluru, Karnataka
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SAMsung is the worst Brand ever ! PLease read why !

Address:Bangalore, Karnataka

Facebook viral: https://www.facebook.com/mark.david.969/posts/[protected] WELL, here’s to educate Indians, the world over, on how Samsung operates in India. People pay large sums of monies for what we believe is state-of-the-art, innovative and technologically superior products. But, that is FAR from the truth where, Samsung is simply interested in getting you to BUY their products and then simply LEAVE you to ROT as...
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S
Sumanth M V
from Hyderabad, Telangana
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Delivery delay and worst customer care

Address:Bangalore, Karnataka

Their estore is offers pathetic service. They say that their delivery time is 3-5 days but even after the 7th day the order is not dispatched yet. I just bought it from there because my company had a discount. When I called the customer care, he asked me to call back in 2-3 days, how lame is that. He told he can not connect to anyone from dispatch department also. What are they, some stone age people? Never buy from there. Flipkart would...
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S
shyamsunder m
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponse of local service centre and damage to customer

Address:Nellore, Andhra Pradesh

My refri-igrator was not working sice 15 days and i daily contacting the local servicing centre on phone no. [protected]. They were simply telling that we are going to send technician. 7 days back atecnicial has come and attended the repairs and charged rs. 1500/-. But refrigirator not functioning and all ther materials stored were damaged. I am daily ringing up to the above phone, they were telling that today the technician will come and...
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S
sugu sahadeba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised/big amount sale flip cover at samsung showroom

Address:Pune, Maharashtra

Sir 1. I purchased Samsung Galaxy core 18262 blue, serial no [protected] @ Rs.12000/- including tax vide their bill No CA502 dt 13 Apr 2014 from Metrom Mobile, Shop No 6, Niyoshi Park 2, Sanghavi Nagar, Aundh, Pune-411007, their email address is [protected]@gmail.com. 2. I have already been purchased flip cover the above mentioned mobile hand set for Rs.800/- vide their another bill No 1947 dt 13 Apr 2014. Now I want to clarification...
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R
rahulparcha1989
from Khammam, Andhra Pradesh
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Spare part replaced was not in proper condition.

Address:Khammam, Andhra Pradesh

I Parcha Rahul, made a repair to my mobile Samsung Galaxy Y duos Lite (GtS5302) in samsung Authorized showroom(S, V. Electronics, H.No. 10-2-111/1, Srinivasa complex, 1st floor, Opp to Pavailion ground, khammam, Andhra Pradesh Phone No : [protected]) in khammam, the spare part which replaced was not in proper condition, which I came to know by rechecking same with in one month with another Sumsung authorized showroom in Mehadhipatnam -Hyderabad....
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K
krishnarao_karri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator freezing vegetables and fruits

Address:Chennai, Tamil Nadu

I have bought double door refrigerator from samsung. Post warranty period, refrigerator is over cooling and freezing all vegetables and fruits. I complained to samsung three times on this issues. Technicians came and changed all the parts worth Rs 3500 to 4000 in three services. But problems not resolved. Samsung does not care post warranty issues. Refrigerator from samsung is highly unreliable. My Service requests are given below. # [protected],...
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V
vivdash
from Noida, Uttar Pradesh
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Samsung Local Service Care Irresponsible Behavior

Address:Jhajjar, Haryana

I have purchased a Samsung Referigerator last month and cooling is very low. I have registered the complaint 4 times and complaint reference number is [protected] .Local service center is not able to solve the problem till now. They are not qualified enough to solve the issue. And Samsung Customer Care is not listening at the issue....
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kamal vahi
from Delhi, Delhi
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Wrong delivery of gifts provided by samsung

Address:New Delhi, Delhi

Hi! Samsung Team I have purchased my refrigerator from a samsung brand shop and i was commited a tupperware box set by them along with a samsung note II phone. Now i have been waiting for more than 15 days but he is not giving me the same. I need your help....
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