Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11174
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 669

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shubhi Joshi
from Mumbai, Maharashtra
Report
Copy

Complaint for glass breakage while charging and warming of handset

To whomsoever it may concern, With the due respect wish you to please draw your attention, I am shubhi Joshi from nagpur and i have purchased a new samsung s3 neo on +GT-I9300I ON 7/5/2014 S/N I9300IDDUAND2 and this phone goes extremely warm and last week phone was on charging and its screen got crack suddenly when i took the phone to customer service they said i need to replace my glass with LED and its a physical damage how it can be...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashu1614
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem of Samsung S3 neo at same time in 2 phones - June 3, 2014

Address:Indore, Madhya Pradesh

To whomsoever it may concern, With the due respect, I Ashutosh Vyas from Indore MP wish you to please draw your attention that I purchased a Samsung S3 Neo phone on May 20 and it was automatically restarting from May 23, I have visited service center and retailer shop many time and puzzled completely and finally on May 31 they have replaced my handset. It was big challenge for me to make them believe that it was really generating problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitin Kumar,,,
from Delhi, Delhi
Report
Copy

refrigerator not working properly

Address:Gautam Buddh Nagar, Uttar Pradesh

i bought two double door refrigerator one of it i bought last year in december i am facing the gas problem in both.In every 6 months i am facing this problem .after spending 24000 for each refrigerator i am facing this problem.nobody has extra time to facing this problem again and again.it means that your product is not good.and samsung customer care is too slow .i have ragistered my complain before 6 days but till now there is no action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maharaj singh negi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spare parts provision

Address:New Delhi, Delhi

Dear sir i have samsung refrigerator double door 165 ltr model no RT26M serial no 0460 .two parts of the freez are broken and those are 1- vegetable slide cover, 2- bottle guard respectively. i had approached the company help line for prcurement of these items, the company send engineer to see the broken items. he noted the part nos and told me to provide these items within two days. after two days the engineer informed me that the desired...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chirag Nagaonkar
from Gwalior, Madhya Pradesh
Report
Copy

Hopeless

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Samsung 600 Ltr RS21HSTPN1/XTL Side By Side from day I took it it not working good and poor sevice man can not solve the problem just vist and drink tea and go never thought this thing with samsung company it's 80, 000/- then also company is doing like this. From last 25day there r returning my cheque to me . And now the shopkeeper is ask 5000/- Rs if I want the cheque I never hope all this from a samsung company. Is samsung is sleeping...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohit123456789
from Mumbai, Maharashtra
Report
Copy

Pathetic Service & Behavior of Bhopal Service Center.

Address:Bhopal, Madhya Pradesh

Dear Sir, I am one of your Pioneer Customer of Samsung & using almost all the Category of Samsung Brand & was getting Very good Quality of Product as well after sales Solution. Here I would like to draw your attention that recently on 26th May 14 I purchased Galaxy S-5 Black Model G-900 (IMEI No.[protected]) through United Electronic. After purchase of very next day it was notices that there is an issue of intermittent...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ARIN4U2K
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Assistance

Address:Kolkata, West Bengal

Dear Team Samsung, I have purchased this washing machine almost four years back and it was running fine, until recently, I am facing a lot of trouble with the knobs (water selector and spin dry timer). The water selection knob is automatically shifting from one mode to other, resulting in water getting filled from dry tub to wash tub. And the spin dry timer knob is not working properly. Also the water in the wash tub is getting drained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GOPALAKRISHNAN D S
from Angamali, Kerala
Report
Copy

Samsung technician not attending complaint

Address:Thiruvananthapuram, Kerala

I purchased a Samsung washing machine (model-WF0702WKN) on 29/09/2012 from M/s.QRS Ltd, TVPM (Invoice no.[protected]. The machine is not working since 24/05/2014. I lodged a complaint on 26/05/2014 and got the regn. no. 1-46960. One technician Mr.Manu called on 29/05/2014 and asked for a convenient time for him to come. I informed that I will be available on 31/05/2014. He asked me to remind him on 30/05/2014 evening. I promptly reminded him....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pattuvath
from Pappinisseri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air tightening beeding at door - not supplying till last one year reg.

Address:Kannur, Kerala

I have a samsung refrigerator. There was a problem in colling. I acomplained and your technician are inspected and air tightening rubber beeding at front of door has damaged. he said that it will replace within a week. even after one year it is not replaced and my fridge is usless last one year. kindly do needful.. customor name is BHARATHAN, Therur, Kannur Dist....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tusharkantsingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty LCD TV

Address:New Delhi, Delhi

I purchased a Samsung LCD TV (LA32D481G4) 2.8 years back for Rs.30000.00, 6 days back suddenly there were sound but, no picture so i called the techician who opened the LCD after few minutes of checking he said that it is the panel problem. and told that the panel has to be replaced and will cost me 11000/- for a new panel. I have came to know about many problems regarding Samsung LCD and if i knew it earlier i would have never booked samsung...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashpal Salecha
from Mattanur, Kerala
Report
Copy

Refusal to service Refrigerator

Address:Chennai, Tamil Nadu

From, B. Rajesh Salecha F/o, Abhishek. R. Salecha 1, 2 Stringers Apartment, Stringers road, F-3, III Floor Periamet, Chennai -600003 Ph:[protected]/[protected] Date:[protected] TO WHOMSOEVER IT MAY CONCERN Sir, Please be informed that as a consumer of your product under Electronic Home Appliance category, my son Abhishek.R from Chennai had lodged a telephonic complaint stating the Refrigerator was not cooling enough...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tssreddy
from Noida, Uttar Pradesh
Report
Copy

Refrigerator not getting cold all items are spoiling.

Address:Bangalore, Karnataka

Hello Sir, I am Sudhakar Reddy T, we purchased Samsung double door upper freezer Bio fresh.. which was not getting cold and all items are spoiling. Please contact me my mobile: [protected] and please repair to my samsung refrigirator bio fresh. Sudhakar Reddy T J.P.Nagar, Bangalore. contact number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gabby81
from Bengaluru, Karnataka
Report
Copy

samsung gear 2

Address:Thrissur, Kerala

I had booked Samsung gear 2 through samsung estore on 21 May 2014.Product was in stock As per the site.8 days have passed till now there wasnt any single call(maximum 7 days to get product as per site)i confirmed the product through consumer support toll free number(24 may) as there was no response .Not even a single mail or phone call was done by e store.product has not been shipped even after 8 days My order id:1258041 Now estore consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tusharkantsingh
from Mumbai, Maharashtra
Report
Copy

LCD Complaint

Address:New Delhi, Delhi

I purchased a Samsung LCD TV (LA32D481G4) 2.8 years back for Rs.30000.00, 6 days back suddenly there were sound but, no picture so i called the techician who opened the LCD after few minutes of checking he said that it is the panel problem. and told that the panel has to be replaced and will cost me 11000/- for a new panel. I have came to know about many problems regarding Samsung LCD and if i knew it earlier i would have never booked samsung...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rbchauhan
from Gurgaon, Haryana
Report
Copy

Samsung Refused to replace within a month

Address:Gurgaon, Haryana

Respected Sir/Madam,
I purchased a Samsung Smart LED TV on 28-March-2014 from
Dawar Samsung Plaza M.G. Road Gurgaon, within 15 days TV display issues
Occurred and I raised a complaint in Samsung Support Center, while
raising I asked them to replace my TV with new one and they told me that
you can even request for full refund of money but let engineer see the
problem first, engineer came to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint no.-8425580963

Address:North Goa, Goa

Hello, My washing machine is not working since last 15 days. I called service center & mechanic told he need some drainage motor to resolve the issue & than after 8-10 working days after repeated reminders they told us that now the machine parts are available. But up till today no one has bothered to come & repaire the washing machine. Pls. look in to the matter we r facing lot of problem in our daily household work. My complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anwereqbal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Since one year runnig for refund

Address:Darbhanga, Bihar

complain no [protected], Sir Very sorrilly informing you that last year may 2013 my refrigerator stop working on complain local service center checked my refrigerator and diagnose internal leakage and advise me for refund by that I purchase a new samsug refrigerator .Since then the samsug people making me fool they took three to four time photograph of my freez two times my cancelled cheque and done nothing.Samsung is reputed company world...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandibird49
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung service centre engineer damaged my phone and blamed me

Address:Agra, Uttar Pradesh

Day before Yesterday my mobile was functioning very well. Suddenly it got hanged nd switch to restart, nd it was restarting again nd again. For this problem I brought my mobile to Samsung service centre and there instead of solving my one problem thier engineer made two more problem he missplaced/damaged one part and blamed me for that. But its truely wrong, because its my new phone and it never be opened, it is opened today for the very...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sharma Bechelor
from Delhi, Delhi
Report
Copy

Samsung handset not working.

Address:New Delhi, Delhi

i have purchased Samsung galxy tab 3 Model no (SM-t211)Bill number([protected]) on 13 th of may, i used this phone for one day and its start giving me problems(Heeting, Auto restart, working very slow bluetooth device is not connecting)i submit this phone on 14th of may from where i purchased it, they suggest me to go to the samsung care, i visit to the samsung care and handover the phone to them, after three days i called them and ask for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal010686
from Ahmedabad, Gujarat
Report
Copy

Regarding continued Negligence on the part of Samsumg Service centre

Address:New Delhi, Delhi

Hi, My name is Vishal Sabharwal ([protected]), i purchased a samsung note 3 on 28th october 2013. Since last month, i have been having problem with my phone, my phone is under warranty and even been covered for accidental damage for 3 yrs. I have already given my phone thrice to the service centre, and everytime it comes back, it works fine for a day and then again the same problem...Pathetic customer service at samsung service centre....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy