Samsung India Complaints & Reviews

Sir
with due respect, I am employee of
iEnergizer (Samsung Technical support) my employee id is T45369.

I have recently joined your esteemed organization on 8 july 2013 to start my career I was undergoing my training period under Sir Joy, Sir Rahul and Madam Mansi as my trainies.

Actually sir there was a bond period of 3 months for that some of my oriented document were submitted so that i...

its been 2 months that i have brought the phone and for 3 time it has gone to service centre for the same complaint and 3rd time they said to give the replacement letter on the spot if the problem persist..... i was a week time i brought it back and phone got finally dead and nw they submitted the phone
and denying from there promise of giving the letter..... more than me the cell is used by service centre only and they dont even...

I had bought a new Samsung Led TV from Doha,Qatar LULU HYPERMARKET but, after just one years finished it's power section is working and I complained to the Samsung and they arrived at home and asked me to submit the purchasing details but LULU HYPERMARKET did not give me any details of that LED TV. So When Samsung people arrived at my home and said that I need to pay like 7 thousands Indian rupees for the repair because I bought the...

Hi,



I am writing this mail after so much of pain given by Samsung. I have complained about the cooling problem of my 1.5 ton split a/c but have not got a solution yet, rather had to go through the misbehavior of Samsung agents. Following are the main concern:



I had got gas refilled in my split A/C on 22nd April 2013 and was told by Samsung agent who visited that within 6 months...

I purchased a Refrigerator model no RT39FDAGASL ,Samsung brand from SANJAY ELECTRONIKS, Shop no 25, New Tikona Park Markeet,NIT,Faridabad vide cash memo no 9251 dated 07/07/2013.It was delivered by the dealer at my house.when I unpacked the same ,internal tray for storing fruit &vegetable was found broken.I immediately reported to the dealer ,but he is giving no response inspite of repeated requests.Rather an executive from the samsung...

Sir/madam
i had given my samsung mobile for service at HI-TECH SOLUTIONS regarding wifi fault,even after ten days when i called they not responding well and ask me to come after one week,,when i call after one week there call attender nandini attended and said she will call back in 5 mts and no call came after five days i called she asked me to come evening on that day to collect,evening when i call she says come tomorrow mean while...

Dear sir/mam

My self Pradeep Kumar, i have purchased a Samsung mobile having its model no: Galaxy Y Duos and its imei no:[protected] on dated: 23rd December 2012 from JRJ BIG HUT, Dilshad Garden, Delhi-110095.

It worked properly for six months after that it got a sms sending problem when i am sending the sms to anyone the message is show on the screen (message not sent or sending failed) .i was replaced my...

On 12th July, I filed a complaint/service request with the Samsung helpline that my fridge was not working. The next day a technician came to examine the Fridge and said that the PCB had blown because of voltage fluctuation. He said he will requisition a PCB from the company and in 2-3 days fix the fridge. On 16th I got a call from the service centre that the PCB had arrived but was the wrong one and that I need to wait for another 1-2 days....

Dear Sir/Madam,

i had purchased one samsung mobile S2 with my hard earned money on 02nd December 2012 & within 03 month of my purchase date my mobile started giving problems such as hanging, Auto switch off even the battery is full, call coudnot be connected etc & for the same i had given my handset to the Samsung Service Station at Fatehgunj on 01st March 2013.

They had kept my phone with them for 03-04...

I bought a note II 20 days back. Now a liquid is spreading across my screen internally and have been asked to replace the screen of a new bought phone. The tech support team agrees that there is no accidental damage, but yet I have been asked to pay for the repair charges (even though the phone is in warranty). I do not understand what exactly is the warranty for, that I have to pay for the repair charges of an internal damage. Samsung mobile...

Dear Sir,

My name is Sarvesh based in Delhi. My Mother “Asha Rani” based in Allahabad Utter Pradesh taken Samsung refrigerator.

This Samsung refrigerator not working fine from the starting. We have informed to customer care many time but no response no action. My Mother is old lady and she can not go to dealer every day. I am sending the product details. Please take the action immiditily:

Samsung...

I ordered Samsung mobile in Ebay on 20th June 2013 and corresponding paisepay ID [protected], I haven't received the item but they claim that it has been delivered.
I investigated personally and found that the seller has cheated during shipping ie., he has given his phone number ([protected]) as primary and my number([protected]) as secondary while making shipment through DTDC.
DTDC as a general practise called up first...

HI

I PURCHASED SAMSUNG GALAXY S DUOS ON 17.06.13 AND STARTED PROBLEM OF SWITCHING OFF IN EVERY 10-15 MINS AFTER 2 WEEKS O[censored]SE. I REGISTERED COMPLAINED TO SANTACRUZ SERVICE CENTER ON 20.07.13 AS NO SERVICE CENTER NEARBY AND SUBMITTED MY MOBILE. I RECEIVED FEEDBACK FROM SERVICE PERSON THAT THEY SOLVE THE PROBLEM AND RETURNED IT BACK SAME DAY. BUT NOW ON 22.07.13 THEY ARE TELLING THAT THEY WILL REPLACE THE MOTHER BOARD OF MOBILE...

I booked a samsung Galaxy s4 mini on 16th July 2013. Same day the amount (Rs 27,990) was deducted from my account . My order no. is 1162032. I was told by samsung customer care person that it will be available in market on 18th July 2013. I called them again on 19th July, for delivery of above mentioned mobile. But they told me that still it is not available in market, it will available in market may be next week.
Now today I again...

sir i received a mail from this adress [protected]@outlook.com . they told i win a samsung poverty alleviation award 2013. and they announced prize amount 4crore 50 lakhs . they asked me some details to claiming the prize amount. they said we have a account in halifax bank ,buckinghampalaceroad ,london. and they transfer the prize amount from halifax to reserve bank of india . i want more details about thi s query ....

Hi All,

I bought a Samsung A-Duos on 17th July 2013 from Samsung Authorized Centre at KPHB,Hyderabad.with a promise that if any issue occurs,it will be replaced within 7 days From the 20.07.13,i am facing issues with no battery backup and unable to enjoy the Music.When i went to same Samsung Authorized Centre for replacement of that product, they were saying that,it will only be replaced within 48 Hrs.

I either...

Purchased Mobie on 16 th march 2013. 3rd classs phone, hangs alot and flickering issue, do not perform as per its price.

Submitted 2 times till date nt the issue is not fixed, lossing singal very common.

mailed in the company and no one is least bothered to reply back to consumer.

now also the hone hangs on evry small thing.

chorr company , no one to work...

I had purchased Samsung LCD Model No. LCD32D403 32" for Rs. 21000.00 from Kohinoor Televideo Pvt ltd, Address: 340, Mahalakshmi Centre, SV Road, Opp BalBharti School, Kandivali West Mumbai -67, Via Invoice No: KAN/206911 Dt: 30-10-13 and received Payment Voucher No: BNR1244027 Dt: 29-10-13 of Rs. 21000.00.

It has Just completed 1 and half year and blank screen has appeared without the video we had given complaint to...

Re : SAMSUNG LED 23" MODEL NO - UA23F4003ARMXL

I purchase the above mentioned Tv on 27.05.2013 from Gupta Distributor Cuttack ,Odisha with Invoice no - R1279.
now the problem is with in use of two months the sound and remote problem started .
what i expect more from Samsung product , i used samsung tv from 1999.. that quality n now is hell n heaven difference.
when i ask the sales person about that...

Sir i have purchased a new handset Samsung omnia of Rs.9500 on 24th june and due not functioning properly I have sbmitted to service centre naming shiv enterprises,sanjay palace,Agra(u.p).on 29th of june.and due to not sort out of my problem service centre manager naming Mr.Alok Agarwal have said that your D.O will be made so that you can exchange it from dealer.all my bill,handset,box,charger,earphones.have been submitted by the service...