Samsung India Complaints & Reviews

Dear Sir
I have purchase your products in the year of 2010. I am having problem in taking print out while printing it is coming background whatever printing at the top same copy at the bottom of the page. I have made complaint over by phone (TOLL FREE) your service engr Mr. Naresh Kumar (MObile No.[protected]) attended on February 2013; till date not clear the problem. First time he came for attend the work and says that to check...

DEAR SIR,
I HAVE BUYED SAMSUNG LED 46' SMART TV (UA46ES6220) FROM BANGKOK IN THE MONTH OF NOVEMBER END 2012 & GOT IT INSTALLED IN DECEMBER AT MY RESIDENCE IN MUMBAI. BUT UNFORTUNATELY THE TV IS SHOWING TOTAL BLANK FROM LAST 15 DAYS . I HAVE CALLED THE LOCAL SAMSUNG CUSTOMER CARE AUTHORITY BUT THEY ARE NOT GIVING ANY RESPONSE & THUS I AM LEFT WITH NO SERVICE , INSPITE CARRYING THE SAMSUNG INTERNATIONAL WARRANTY....

Myself Ameer Syed Having taken SAMSUNG-LCD/43E400 on 12 June 2012 feeling very disappointed by the response given from Samsung authority , as my TV suddenly started burning even though it was switched off. Later got to know from the cable operator that, there was some problem in the TV. Soon after , we reported this to samsung authority. But they are not agreeing after investigation from past 12 days. The most sad part is i' am claiming...

Complaint No.[protected] - December 2012
The service person who came was not gentle in handling the set and also not well versed with this set. At the time of service he has damaged inner boards and circuit. Due to that we had to undergo lot of problem getting printouts later. Recently we had to replace the inner units privately through some private printer Repair Person. I need to complaint this issue and to know whom to trust further...

Dear Madam/Sir,
I purchased a Samsung Galaxy S4 costing 41,500 INR on 1 May 2013. The display of the phone stopped working (LCD Screen gone blank) on the morning of 30 May 2013. Exactly in one month the display is damaged. We went to the Samsung center and asked them for warranty repair however they have refused to repair it warranty by claiming it as physical damage (damage that we has been caused to the phone by our usage).
We...

THIS IS NOT GONNA WORK SAMSUNG. I AM TOTALLY FRUSTRATED WITH YOUR NEW GALAXY S4 !! HOW MANY TIMES DO YOU THINK A PERSON SHOULD PAY FOR THE DISPLAY OF YOUR PRODUCT? I NEED AN ANSWER TO THIS !! I purchased this product 15 days back and i have the invoice for that, after 13 days the phone got dropped from the height of less than 1 feet and the screen broke, I MUST SAY THAT ITS WAS NOT THE SCREEN ONLY THE GLASS ABOVE THE SCREEN BROKE. your pathetic...

I had ordered 1 Samsung Galaxy Win Duos I8552 (Grand Quattro) (White) on june 2 which was supposed to be delivered to me by june 6 i.e today. But as per the status on your website it is yet not dispatched from your end . Pls make sure that it is dispatched today positively.
thank you...

Sir/Madam

I have purchased a LED TV from lulu market,dubai 8 month back. Product model code: UA40EH5000RLXL, S/N:zuuz3mmc701349 Last week the tv got out of order and there is no display . I have registered a complaint with the customer care (complaint No:[protected]) they assured me that the service engineers will be calling me before 8.30pm.engineer called me but he say for servicing i have to pay 5000 Rs then i ask him its...

I registered a complaint with chroma customer care(#84506) regarding fridge not working around 10 days back. Last time when I faced similiar issue in december, I got it fixed in more than 1 month. I called Mr Ganesh and Ms Rekha from Bangalore Chroma office but either they dont pick up the phone or their number is coming busy. I tried for 4-5 days atleast 15-20 times but no help. If Chroma is not able to provide service, they shouldn't...

I have placed an order on 28th April 2013 ( Order ID: 1115731) with Samsung eStore for Samsung Galaxy Duos mobile handset for a price of Rs.21500 with 12 installments at no extra cost as per their marketing email received on 27th April.
But when I checked with my HSBC credit card statement, the amount was not converted to EMIs as promised by Samsung. When I called HSBC, they have mentioned that Samsung did not request them to covert...

We got a SAMSUNG 46 inch 3D LED TV in Jan 2012 from Dubai - Model Code : UA46D6000SNXZN, Version No : HQ06, S/N:ZU5Q3MSBC00010N. Since Saturday we see horizontal lines in the TV screen. We logged a Service request by calling the customer care number and the SR no is [protected]. Yesterday afternoon I got a call from one of the service executive and he claims that he will charge Rs5000 + Tax for visiting the place and checking the TV and for...

We had bought Samsung LED 46" EH 5000 from you against the invoice no. 11890 on 9th Jan 2013. We reside in India, mumbai. We just opened the LED TV on 3rd June 2013, as our house was under renovation, and found that the screen has crack.

We want you help to get the same repaired. can you please help us. We are ready to give the repairing charges , as here in india the Samsung company is not ready to help us....

The Manager,
Samsung India

Complaint reference number is [protected]

I have purchased Samsung products in 2011 and 2012 almost 4 lacks worth. Recently one 46’’Led TV display not getting properly. So I booked compliant. Yesterday one technician came to my home and he checked. He said ‘panel problem. new panel cost is Rs:35,000’. I am very disappointing. This is huge amount. I have 3 more Samsung...

Dear Sir

This is regarding the complain ref number - [protected] registered with your company, Details of the Phone are, Galaxy Note 2 N7100, with IMEI NUMBER [protected]/01 Purchased at Chennai on 18th day of March 2013.

I have heared a lot about Samsung phones and decided to switch from iphone 4s to Samsung. This is my first phone with Samsung and i chose to go with the best model available till date i.e...

I bought a Samsung refrigerator with Water dispenser facility on May 11, 2013. The new product itself had this problem. Registered a complaint with Samsung and their Technical engineer came did some fixing on this issue. For 2 days, the water came with a very thin flow which is not as expected and is not usual. Now it completed stopped again. I want a replacement of this product with a working water dispenser....

I have complained from six 6 months spoken to samsung team around 10 members did documentation works...they not at all resolving problem.
pls see the history of conversation.

Samsung team.
Mysel[censored]sing galaxy s2 from not even 6 months properly since a year od purchase
board prob, hang prob, camera prob, heats and hangs etc
Went for service around 12 to 15 times - they dont give any proof need to...

Samsung Smart TV is the worst product i have ever seen . Its an investment for an year only after that TV is of no use.
I have bought Samsung LED smart TV worth rs 45000/- ( invoice no. SLF02A[protected] and just after 1 year the screen got some lines over pannel and sound of the TV seems to be very low . Company is not taking any action against the same as i have done the complaint ref no. -[protected]. Am i fool after investing...

I had purchased Samsung Grand 01 month back,under EMI scheme with my credit card but the full amount was taken from my card ,the battery runs down fast,the phone stops operating very often,even if the battery is charged,I have to remove the cover,take out the battery and put it back again to start the phone,what should I do,will I get a replacement?...

Dear sir

We have parched Sumsung teb 2 on dated 08.11.2012 after five month we
have facing some technical problem e.c.t mobile hang and heating
problem &amp not charging. We visit your service center Balaji tower
he checked and he asked him above repair not under warranty due to
liquid found mobile but I a signal user of my mobile &amp I am 100
sure not ingress any type of liquid and...

I have purchased a Samsung NP300E5X-A01IN Laptop (3rd Gen Ci5/ 4GB/ 750GB/ DOS) in October 2012.

Serail No: HT8K91Lc800437

The battery back up is at most upto 45 minutes.

Found the Issue with in 2/3 three months after purchase and got the battery replaced and the issue continues.

I even doubt if they have changed the battery.

This is ridiculous, Please help me getting...