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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 701

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G
gi_bu40
from Garhshankar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON FUNCTIONING OF 20 H.P AND 16 H.P OUTDOOR UNITS SINCE 10-8-2012

Address:Jalandhar, Punjab

DVM-VRF Air Conditioning System -20H.P and 16 H.P outdoor units of samsung installled at corporate office of AGI INFRA LTD :-

1. System installed at Jalandhar Heights Housing Complex 66' Road,Village Pholriwal near Urban Estate Phase-2,Jalandhar City,Punjab.
2. 20 H.P outdoor unit out of order.
3. Service overdue both outdoor units.
4. Deputing of Service Provider agency pending by Samsung India Electronic's...
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Suman.chand
from Kandla, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The product has quality issue and not working properly.

Address:Gurgaon, Haryana
Website:samsung.com

Hi,



This is with reference to my complain number- [protected] which was raised on 13th April 2013 for Samsung Split AC.



However, Samsung engineer is been telling me different-different stories about it like- Voltage issue- etc..



I've contacted them on 13th April 2013 and May 2013 ( I do not know the date) and 02nd June 2013 about the same...
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S
sbalsbal
from Chennai, Tamil Nadu
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Wrong/difficult to reach telephone

Address:Ernakulam, Kerala

I have given my mobile handset to Excel electronics, the authorised service centre. Though they had told me that I would get a call once the diagnose next day, it is 3 working days now. On checking with call centre,[protected], I was advised to contact the shop since their data base shows 'under repair'. But neither the tel no [protected] given in the service request form issued by them nor [protected] given by call centre is...
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kumaraswamy_1985
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile stolen in train near Pune on 30/06/2013 night

Address:Bangalore, Karnataka

Dear Sir/Madam,

With reference to the above subject, Kindly trace my mobile. The details of which are given below.

Samsung galaxy note 2
GT N7100
IMEI number or BAR code : 354666/05/916559/7*

Also, I have filed an FIR with the Railway police force(RPF).

Humbly request you to please trace it.

Regards,
Kumaraswamy BN
[protected]@gmail.combr...
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S
suranair
from Pathanamthitta, Kerala
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Repeated Failure

Address:Kollam, Kerala

I have bought Samsung Galaxy S Duos GT7562 on 1 October 2012. Right from December 2012 it started giving complaints. The handset was with service centre for Wifi Complaint for one month in January 2013. Later in May 2013 it again showed compaint regarding charging port which was fixed by the service centre. Then in June it gave lots of problems such as hanging up, call drop and SD card reading problems for which the set was given again to...
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Rahul_J_Gupta
from Bawal, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

“samsung selling defective products with no customer support”

Address:Gautam Buddha Nagar, Uttar Pradesh

Hello all,
My name is rahul from noida city, i would like to share my worst experience with samsung mobiles, i bought a samsung galaxy s- duos 7562, serial/imei no. [protected] on 24th april 2013, first of all i was unable to charge that device than i went to samsung authorized care centre for replacement of that product, 1st time they told me that was just a minor charging connector problem and kept my phone for almost one week...
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P
Prasad N
from Hyderabad, Telangana
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Doesn't work properly.

Address:Hyderabad, Andhra Pradesh

Hi,

My sincere request is Don't go to R K Ayurvedic and psoriasis research center ,it won't work for 90 % of the people what ever they said was proven wrong in my case and those who were attended for panchakarma course along with me ,also have the same opinion, and it is waste of your hard earned money .

Please think of twice or thrice before take any decision or call the patients who were taken...
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J
jobukamaraj
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Not Received

Respected Sir,

I ordered a mobile samsung galaxy S duos at price 8985 from indiasouq.com but i not got my phone i try to call many times to customer care his phone is always switch off/Not reachable i write many mails regarding my product but no any reply from india souq.com his customer care no which is mention on indiasouq.com is [protected]

Product Code : ISM11625
Product Name : Samsung Galaxy S...
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M
Mahesh Jain
from Hyderabad, Telangana
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Mobile Display damaged in service center

Address:Hyderabad, Andhra Pradesh

This is regarding the Mobile of model GT-I9300. with serial Number RFIC65G1Y0Y IMEI : [protected].

I have given the mentioned handset for service on 11th of May, 2013 first time and it was noted that there is a display problem. The said handset was returned to me due to unavailability of spares at the service center.

I have handed over the handset for replacement of display again on 12th of June on receiving...
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R
raghunelli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset repair

Address:Bangalore, Karnataka

On 21st December 2011, I have purchased a Samsung Model Galaxy YS5360 (SS-GT-S5360) mobile phone with Set Serial no. RF1BB03855E and IMEI No: 359259/04/651520/0 ([protected]) from your dealer (M/S Cart2India Online Retail Pvt. Ltd), Bangalore. I paid Rs. 7,200 for this mobile, payment invoice (#C2I-20203-A).
Unfortunately, by 1st week of January 2013, my phone started giving problems with low battery backup. The fully charged...
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T
thags77
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Co-operation of Service Center to track lost mobile

Address:North 24 Parganas, West Bengal

Dear Sir,

I have lost my mobile along with SIM card of AirTel No. [protected] and Memory Card of 8-GB (Samsung Make) on[protected], at around 6:45 PM, when I was returning from my Office (at 3/C, LA-Block, Salt Lake) by a bus from Beliaghata (Building More) to Birati (my home) [route of Bus was Tollugunge to Madhyamgram]. I have Lodged a Police complain at 11:30 am on 22.06.2013 at nearest police station of Birati i.e. Airport...
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S
s_shrenik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parts not available

Address:Jodhpur, Rajasthan

Big MNC's are making everyday new products with new features, to attract the customers . But, they never think that if they provide parts of their previous products of home appliances, they would gain more trust, faith and confidence of Indian consumers. 3-4 years before, As I have a samsung television make of year 2004, Its remote control was not working. When I went to its service centre, they told me to wait for 15 days, so as to...
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D
dheerajsood
from Gurgaon, Haryana
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Publishing an article in newspaper

Address:Lloyds Rd, Royapettah, Chennai, Tamil Nadu 600014, India, North Delhi, Delhi
Website:samsung.com/in

Dear Samsung India ,

This is to inform your parent company that what you are doing in the name of marketing is pure fraud.

I have purchased a Samsung Laptop on a promise that i will get Rs. 7,000 off on a Samsung Galaxy Tab 2.
I purchased the Laptop on June 3 and that is when my story begins.

After that I have made :
1. 50 + Attempts on your website ( To try and generate a coupon...
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S
suranair
from Pathanamthitta, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Product Failure

Address:Kollam, Kerala

I have bought a Samsung Galaxy S Duod GT7562 for Rs. 16999 from Authorised Samsung Smart phone Dealer TRIDENT CELLULAR, Vadayattukotta, Chinnakada , Kollam on 1st October 2012. The handset started giving me trouble right from the beginning. The Wifi was not turning on from december 2012 and I entrusted the handset to Samsung service centre - SKYCELL, Kollam on January 2013. They took nearly one and a half month before fixing the complaint...
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diveyakhullar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Finance Charges Levied by Bank

Address:Panchkula, Haryana

I had bought a samsung s4 phone on a 12 months emi scheme by samsung and by the vendors (Bansal Electornics, sector 11, Panchkula) mistake the entire amount 41500 was charged in a single bill. When I contacted the vendor they forwarded the request to the ecommerce partner Pine Labs Pvt. Ltd.,knowledge boulevard,8th floor,plot No:8A, sector-62,Noida 201301, India . Who sent me a mail that the matter was solved and I just had to pay the amount...
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A
Ankur Aggarwal
from Delhi, Delhi
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worst phone

Address:New Delhi, Delhi

I had taken a brand new Samsung s4 and it's performance is worst the purchasing day of this phone is 18th may n from after a week there comes the problem of hanging handset and from day one the phone automatically cuts but because of not getting time I wasn't able to go to service center but I went to the shop from where I bought this phone
He told me went to service center...and after some days I was fed up from all these...
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P
paraschawla786
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud against deal shown on estore

Address:Chandigarh, Chandigarh

I have been a victim of fraud by Samsung india estore. I have purchased a laptop model NP350V5C-S01IN . They have listed this model to avail offer : laptop -tab offer . but when am trying to avail the offer it is not allowing me. Customer care executives : girish and manish told me that this model is not under the list to avail the offer. Am attaching a screen shot of the offer and under point 2 its mentioned in the list that i can avail...
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singsunny
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance for newly bought Samsung Refrigerator (RS21HSTPN1)

Address:Dehradun, Uttarakhand

Dear Sir,

My name is Amarjit Singh, resident of Dehradun, Uttrakhand. Today I’ve bought new Samsung Refrigerator, Model No. RS21HSTPN1 from your one of the distributor in Dehradun (Invoice attached).

When refrigerator was delivered and opened in front of your company executive, I was shocked to see dents on front door and back body (pictures attached).

I am surprised the way it was handled and...
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C. P. PATHAK
from Aligarh, Uttar Pradesh
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DOUBLE COMPLAINT

Address:Agra, Uttar Pradesh

ist complaint on 20 jun, 2013, 2nd complaint on 24 jun 2013
C. P. PATHAK on Jun 20, 2013


I AM SUBMITTING FOLLOWING POINTS FOR YOUR KIND PERUSAL AND NEEDFUL ASSISTANCE TO ME-
Date of purchase[protected]
Set s.n. 03854zaqc00941r
modle_rt282zvpsi/xtc
date of visits of engineers/mechanics
14.02.2013 TCR NO. 6325
21.03.2013 TCR NO. 6787
12.04.2013 TCRNO. 264br...
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smita srivastava
from Mumbai, Maharashtra
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Inability of technician to repair the brand new fridge .

Address:Gautam Buddha Nagar, Uttar Pradesh

I have purchased samsumg refrigerator (model No.RT26FAJYASA) on 24.4.2013. From Electro Mart Store (GIP, Noida).On 12 .6.2013 it stopped cooling.I registered complaint on 13.6.2013at9:30 am(complaint no.[protected]) .Technician came on 15.6.1013 at 12:30 pm (that too after several reminder calls).He said one part has to be replaced.He came on 18.6.2013 to replace the part .Fridge didn't start working.He said one more part has to be...
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