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Samsung India Complaints & Reviews

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Updated: Oct 8, 2026
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11222
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D
doc_ashish47
from Varanasi, Uttar Pradesh
Aug 16, 2013
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Address: Madhya Pradesh

Dear sir,
I have taken Samsung SIII phone from authorized Samsung dealer from DB City Mall, Bhopal worth rupees 29500/- last month on 08 July 2013. As soon as we came out of showroom after buying, it switched off of its own. We went back and representative said u would have pressed switched off button. Next day onwards the phone started behaving erratic. It used to switch off on its own and restarts again and again. We went to showroom and he sent us to service center. Service center fellow updated software and promised that it will not be repeated.
1.) 07 days it went well but after that again it started behaving the same. It switches off and restarts again on it s own.
2. )It hangs 100 times in a day.
3.) Now after one month, battery has also started behaving funny. After 2 hrs of charging, battery status increases only by 5 %.
Now u imagine after buying new phone we were standing at service center and still the problem exists. Now i want a solution that I do not want this phone and ill not recommend also anybody to take Samsung phone.
Kindly arrange some way so You take this phone back and give my money back as soon as possible.
Thanx
Dr Ashish Kalra
Hi,
My cust id is 5131556. I brought new Samsung LED and my first payment is due on 5th of sept which is fine but with the same i see that there is one more Loan which is Active and the name of it is BALIC PREMIUM CD LOAN, Loan Ac No is 404BAL03868515 and it also states that 465 Rs will be deducted every month which a total of 6000 and above. Listen i dont want tat to happen, whatever it is some insurance or some scheme i dont care, I request you to remove it immediately and i dont wanna be charged anything extra apart from my LED loan which is 3327. Please do the needfull. I wrote to wecare and did not get proper response so i want you to please look into it and Cancel what ever that is so tat i dont get charged anything extra on 5th of sept.
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    G
    Gandh66
    Aug 16, 2013
    Resolved
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    Resolved

    Address: Tamil Nadu

    ear Samsung team

    I have purchased samsung 40 inch LED 3D TV from Dubai. I am using it in Veppanthattai - Perambalur - Trichy - Tamil Nadu. Currently it gets switched off automatically after few seconds. I have registered on-line. I have invoice copy with me. But no service person has called us and even we don't know where to take for warranty service. I have not expected this kind of bad service from Samsung.

    Regards
    Jaya Gandhi
    [protected] / [protected]
    Aug 14, 2020
    Complaint marked as Resolved 

    Samsung LED 3D TV — International warranty

    I have purchased SAMSUNG UA40ES6220RXXT LED TV from Bangkok. The invoice was submitted to customs in Bangkok air port for VAT refund. I have the VAT refund receipt can I avail international warranty with this receipt.
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      M
      manvil
      Aug 16, 2013
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      Address: Delhi

      Hello Sir/ma'am,
      I 'm manvil George, by posting my complaint here i 'd like to draw the attention towards the inconvenience which is being caused me to me .
      I had purchased "Samsung S Duos GT 7562" on 26th may 2013, after two months phone got broken down.
      i submitted the phone in samsung service centre (add: E-3 lower ground floor kalkaji n.d 110019) on 02.08.13
      "Bill no. [protected]"
      now it 's been more than 16days yet my phone hasn't got repaired and no sign of repairing it in coming weeks either.

      whenever i call them they just give me evasive response
      they extend the date everytime by saying that phone will get repaired by tomorrow or day after tomorrow. such a bad customer service will lead samsung nowhere.
      it is causing me great trouble. this is my 1st and last samsung phone neither i will purchase nor refer anyone.
      i 'm encountering great trouble.I 'd be deeply indebted to you if my problem get resolved.

      Thanks
      Best Regards
      Manvil
      Bill no.[protected]
      ph. [protected]

      Samsung — repairing

      i had purchased samsung 17 " LCD at[protected] from karan solutions pulgate, pune. in last week the LCD panel get automatically cracked.the LCD in warranty but the samsung engineer says this is physical crack so we can't repair it ,but the crack get automatically so i want to complaint against the company service.
      samsung service is very very poor.

      Samsung — complain (repairing)

      hello
      sir mera mobile phone 3 month 15 days se
      ghaziabad services center me thik hone ke liya pada hua lakin abi tak ok nhi ho pya hai
      aur koi response bhi call krne per milta hai.
      maine ghaziabad ke asm Sandeep ji se bhi bat ki thi.
      unke khne per maine mobile noida center me dala unhone kha tha ki ap ka mobile 3 din me wha ok ho
      jaye ga but 1 month wha per bhi ho gye aur koi response nhi mujhe mila jab mai service center call karta hu
      to wo koi respose nhi dete aur khte hai sandeep ji se bat kreye mai sandeep ji ko call kra hu to wo phone recive nhi krte hai aur mai jab mai nord ke hed se bat krta hu to wo mere sandeep ji se bat krate hai aur sandeep ji khte hai ki 2 -3 day me ho jaye ga ..es trh se 1 month ho gye kuch nhi hua hai....plz help me

      Samsung — TV not working since more than two weeks

      I HAVE PURCHASED LED SAMSUNG 101 cm ON 18TH JULY 2010 from phoenix mill shop with 2 years extende warranty from Croma (Tat AIG).
      My Tv has stoped working since 25th september and the samsung technicien visited and said thet since it is croma warranty now ,call croma
      The croma technician visited us on tuesday --- 27th with and said it will take one week for the part to sanction and TV to get repaired.
      After one week time got over, me and my husband have been calling croma call centre, croma customer care( spoken to neha, ibrahim and rohit) till yesterday, with very very sweet talking words of getting the TV repaired,[protected]

      TV still not repaired

      Technician names mukesh chaudhary

      Dr. Anagha rajeev Joshi
      I purchased the samsung mobile in the month of Sep-2011 model no.I9003 and its is in the warranty period. Since last one & half months the handset is out of order and given for repairing in Swiss time house (GCDA) Ernakulam,Kerala
      First there was problem of speaker in the handset and given for repaing at the said gallary they took almost 20 days for repairing, then very next day there was problem in camera, again given for repairing and they again took 15 days for repairing and again there was problem the call use to cut after 2 seconds automatically then again given for repairng since last three days, this people told us that they will repair and give in evening but today 03 days has past but there is no response till now. Swiss time house staff behaviour is like the M.D of the Samsung mobile. At last I decided to launch the complaint in Consumer Forum to take the action. As we had incurred the expenses more the Rs.600 in conveyance to go again and again besides this wastage of our precious time. As we are residing at Vaikom and my Son has to go there by living his collage and his studies .
      So its my humble request to kindly sort out my problem immediately without any further delay.
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        R
        ramakant2011
        from Mumbai, Maharashtra
        Aug 15, 2013
        Resolved
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        Address: Maharashtra

        I have purchased a Samsung smart LED TV from kings Electronics, Nerul , Navi Mumbai , Maharashtra on 11/5/2012 by paying Rs-92300/ by paying cheque No . Exactly after passing of guarantee period of 12 month my LED panel crashed. When I contacted to Kings Electronics, Nerul, Navi Mumbai they have shown lot of arrogance. His manager was trying to throw me out of his shop . His manager informed that it is a common complaint in Samsung LED smart TV panel and crashing of LED panels is about 10%. After my hand folding request he gave me the number of Samsung customer care.
        A nightmare started after that. It is informed by Samsung customer care that guarantee period has expired in May 13 and now it is june 13. They have informed me that panel cannot be repaired and I have to pay RS-37000/ in advance , then they will start work.
        I denied for payment. They returned my panel without repair or change. I am crying with crash panel. I have paid my hard earned money of Rs 92300/ to buy my dream TV but now I am living in nightmares due to this looting tactics of Multinational companies.
        Government of India is hopeless. They have invited these MNC to loot their citizens. I am helpless. I don’t know what to do.
        I advice my countrymen not to buy any product of these MNC dacoits specially of Samsung Company . They are practicing unethical practices in India. The Government of India is standing like beggars before them. They are looting our money by advertising their products. They have targeted the house wives and kids as their prey. I have lost my peace of mind
        Aug 14, 2020
        Complaint marked as Resolved 

        Samsung LED TV — local people address

        Dear sir,
        i purchased a led tv 32 inches from bangkok on 25/11/12 in indra sound and video limited partnership, and i need an information if anything defects hapend in my place , in Mysore who is the autorised service gien.. pls send me the feeedbak.
        Samsung tv model panel UA46D6600 crashed after 17 months o[censored]sage. A failure product from Samsung and the beautiful thing is we have to stand before their representatives and ask their nonsense explanation according to them a product can't be blamed for quality if it passes 30 day mark. Since it is out of warranty now I m to pay 36k for a product that is defective. I don't know when this will crash.
        No one from Samsung takes responsibility and show people say many ate coming with this type of complaints and if its within warranty period they escape.
        Call centre persons are another headache each time you call you have to start the story from the beginning

        I wish Samsung a very good luck in looting customers money by selling such a low quality product. To me buying a Samsung product is equal to buying a product from china bazaar. No one knows when it will stop functioning.
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          S
          Surendra Singh Rawat
          from Kanpur, Uttar Pradesh
          Aug 13, 2013
          Resolved
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          Address: Uttarakhand

          Sir, I have purchased Samsung Mobile Phone (Samsung Galaxy young S-5360) from Danwal Moble Centre Ramnagar Dist- Nainital on 04 Jul 2013 vide bill No, 327 dated 04 Jul 2013. On 12 Aug 2013, incoming/outgoing has entrapped. On 13 Aug 2013,I have shown mobile to shopkeeper at Ramnagar. and ask him about the problem. He has simply said that inside of my shop mechanic is sitting so you give your mobile to him. After 30 minutes mechanic said defects has been rectified. So pay Rs. 200/-towards repairing charges. I have ask to shop keeper about the issue he simply said I can not do anything as this bill is not genuine. Kindly take the case of fraud at the earliest. The address of shopkeeper are as follows:-
          Dangwal Mobile Centre
          Near Gadwal sweets
          Ranikhet Road, Ramnagar
          Dist-Nainital -244 715 Uttrakhand

          My Address is as follows:-

          Vill- Utida Malla
          PO- Digolikhal
          Tehsil- Dhumakot
          Dist- Pauri Garhwal- 246280, Uttrakhand
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            mohit.damwani
            from Mumbai, Maharashtra
            Aug 13, 2013
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            Address: Maharashtra

            Hi there.

            M not sure if putting complaints out here really works. but let me share a small experience of mine, when i visited the Samsung service center which is based in MALAD (W), MUMBAI.

            I purchased Samsung Galaxy Grand in march this year. It was just a month after the purchase of phone, it started giving Battery issues.

            I thought maybe because i have watsapp and internet on all the day, it must be chewing the battery. but then after charging full 100% it hardly use to last just for a couple of hours. and then one fine day my phone stopped charging and started getting Hot.

            As i have experience of working for an International Mobile service provider, i tried all the t/s steps and found that it wasnt the problem of battery, charger or the connector.

            I asked my brother to visit the service center as i am physically handicap and the phone was in warranty.

            My Brother asked the Guy to check the issue, who was informed that there is Liquid damage in the phone and cannot be repaired under warranty.

            Well my question is, how is possible for the phone to get liquid damaged wherein i am on bed since a year and a half and do not go out in the rain. so god knows how did the water go in there.

            My brother tried to explain the same to the Representative but he failed to understand the same and started giving the Rates of changing the mother board.

            My bro even requested him to try and clean the water with thinner and Blower. but the rep informed that he has already punched the phone under OUT OF WARRANTY and he could not do anything.

            After arguing with him for over an hour the rep at the store demanded for Rs. 350 for cleaning.

            I mean after purchasing a handset of worth 20k i get sucha amazing service then i feel buying a Micromax phone wold have been worth.

            I am really very disappointed with the service of Samsung and did not wish to get it fixed. the phone is still lying with me in the same condition.

            I just hope posting this incident out here makes some effect and get me good results.

            Regards,
            Mohit Damwani
            [protected]
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              N
              Nitin anant kadam
              Aug 13, 2013
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              Address: Maharashtra

              I Purchased led in Nov 2011 precautions not told by engineer @ that time which resulted to loss of. Display panel in month of AUG 2013 due to power fluctuations (as told to me by ur engineer) pls chk my details providing u complaint no.[protected]. Ur area manager Mr. Prashant kharote plus supervisor Ms. Sangeeta nagar giving rubbish answers... Not replying to me immediately inspite of several complaints... I WANT EARLIEST RESULT from SAMSUNG..... I won't pay a single price for a New panel replacement... The problem has occurred because of their lack of knowledge in explaining to me the right precautions.... I WANT FULL PANEL REPLACEMENT FROM SAMSUNG WITH MAXIMUM WARRANTY......
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                anish20367
                from Bengaluru, Karnataka
                Aug 13, 2013
                Resolved
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                Resolved

                Address: Gujarat

                I purchase SAMSUNG GALAXY MEGA ON 3rd Aug'13 at `10PM. Cost of Mobile was 24000/-. After First Charge of 7 hrs, it was operational on 4th Aug'13 Morning. This mobile i bought from Reliance Digital Store in Ahmedabad. I went to Bangalore on 5th Aug'13 & return on 8th Aug'13 night & Kept Mobile for chargeing. Next day, which was 9th Aug'13, I found that my mobile was not charged. I could not understand for the reason for at lease 2 hrs. I call Reliance digital & express the problem, They ask me to visit the store. I went to Reliance store after traveling for almost 1 hrs from my place (reach at 4.30PM). The service person/sales person check my handset with different set of charges & battery to understand basic problem of charger, battery or hanset. After struglling for an hour, I conculed that there is problem with Hand Set Only, However Battery & Chargers are workign fine. For any hand set related problem, they ask me to visit Service Centre. We reach nearest service center in Navrangpura- Premium Service Center at 6.30PM. But service center was close, However we show the mobile to 2 service person who were still avaiable there. They have check & varified the complain. But since service center was closed they could not log in the complain in system. They ask me to re-visit next day at 10AM, which was the start time for service center.We re-visited accordingly & express our concern for replacement of mobile on account of defective pic noticed on shortest time frame. Service Manager Refused to register the complain for replacement & asked to wait till 5.00PM for taking concern of higher authority. It was so embrassing that when i call at 3.00PM, he told me the my request for replacement is rejected on account of delay in submission of complain. I was so shocked to hear this from reputed organisation called SAMSUNG. I lock my complain on website & Telephone.My complain no. is [protected] & I was told that within 24 hrs i will receive reply. Till 24 hrs therewas no reply. I again call on Sunday at 3.00PM & expressed by dissatisfaction for the product & replacement concern. After so much of harrssment, I receive a call from Sharda (customer satiscaction team) and ask me to submit handset to service center & share the dignosis report (Jod Sheet) to initiate replacement procedure. Same was done accrodnilgly next working day. After that in spite of many reminder on phones, emails, they have never turn up till date. In spite of spending 24000 on handset, I am without handset today.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,

                We are really sorry for the inconvenience caused and want to assure you that your concern is being addressed on priority. Request you also share your contact details at - http://www.facebook.com/reliancedigital/app_[protected] for our team to get in touch with you at the earliest.

                Warm Regards,
                Reliance Digital
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                  W
                  webbrainy
                  from Mumbai, Maharashtra
                  Aug 13, 2013
                  Resolved
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                  Resolved

                  Address: Maharashtra

                  Respected Sir,

                  This is to inform you that my mobile as per the details given below has been lost by me while I was Boarding Bhavanagr Express on date 02/08/2013 at Borivali Station around 10:30 pm.

                  Name: Ashish Shah
                  Address: 4-A, 301, Paras Nagar, Shankar Lane, Kandivali West, Mumbai 400067.
                  Phone Model: Galaxy S3 I9300
                  Make: Samsung Galaxy S3
                  Last Used No.: [protected]
                  E-mail for Communication: [protected]@gmail.com
                  Missed Date: 02/08/2013
                  IMEI No.: [protected]

                  I've attached a complaint copy for the above mobile phone which has been submitted to the Borivali Railway Police Station.

                  You are requested to please take note of this, lodge my complaint and do the needful in the matter.

                  ---
                  Thanking You,
                  Ashish Shah
                  Mobile: +91-[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  mobile phone — Lost a mobile phone...

                  hii

                  i m punith i have travelled from nzb to nasik in devgiri express on 26th of dec, i lost my phone(Sony ercssion k810i) in 1st cabin of HA-1 Coach...please contact me at [protected] if any body can help me ragrding this..with suitable reward..

                  Thanks
                  Punith
                  phone lost in nairobi kenya

                  Samsung Mobile Phone — Sweepstake Fraud

                  I have received a call from Mr.Deepak of Living Media Ltd., stating that i have been selected for sweep stake and if I purchase one samsung mobile phone of Rs.14,998/-, i will be elivated to next level and furthermore i will receive a cheque of Rs.20,000/-.

                  I was initially doubtful and smack of some fraud, but as because India Today Group was involved, i agreed to purchase and accordingly Rs.14,998 was elivated to my Debit card on 17.04.2010 and received a sms from Citi Bank which read as follows:-
                  "Rs.14,998/- was spent on your Credit Card on 17.04.10 at Living Media L.Final Fx rates and charges apply for international txns."

                  Mr. Deepak also gave me a booking ID No.[protected] and he also told me that i will receive one confirmatory mail.

                  But till date i havent received the product. nor refund cheque and nor the confirmatory mail. I was given one telephone number ([protected]) which is also not responding.

                  Kindly inform me immediately regarding the genuinity or otherwise of the above transaction on my mobile no ([protected])

                  Samsung Mobile — Loss of handset

                  I have lost my handset last monday.IMEI NUMBER -[protected]/0 00.Request block the handset. also give line of confirmation to my email [protected]@yahoo.com,Regards Dhananjay patil

                  ...... — lost mobile

                  my mobile had been snatched by some one..
                  it was N79
                  with imei no -[protected]
                  you are my last hope...please track my mobile as soon as possible.

                  because police is not paying any attention to this...

                  email-avi.[protected]@gmail.com
                  contact number-[protected]
                  i h ave lost my samsung handset at dhule, with imei no[protected]. can u give location to search it or can u block it.
                  my email id is [protected]@rediffmail.com plz reply me

                  Samsung Mobile Phone — unable to open

                  I am using samsung Gt-S5233S moblie phone. Now it gives me problem in opening: it says maximum number of running widgets reached. so pl do davice me how to solve this problem and open my phone at the earliest possible.

                  Samsung — lost phone

                  Dear sir/madam
                  i lost my mobile,samsung star-3g(GTS-5603) on 16 may 2011,it's imei number is[protected].plz help me search the mobile phone.It has reliance gsm in it no-[protected].
                  plz search as soon as possible.
                  Name-Sahil Narula
                  Cont. no.-[protected]/[protected].
                  address-73/3 begumpur,hauj khas,New Delhi.

                  please search soon.
                  I lost my mobile phone at Agra Railway station. It was actually stolen from my pocket while boarding in the train on 10.06.2011. Details are as under:

                  Name: Vivek Holani

                  Address: 72, Govind Nagar,
                  Nr. Gandhipath, Jaipur-302021
                  Email ID: [protected]@holani.com
                  Mobile No: [protected]

                  Model: Samsung W259 DUO

                  IMEI No: [protected]

                  Mobile No. used: [protected] (Aircel-Rajasthan)

                  Kindly help me in retrieving my lost set. I would not only appreciate your services but would make it more popular by appraising in public this wonderfull and effective services.

                  Thanking you in anticipation,

                  Regards

                  Vivek Holani

                  mobile phone — lost mobile phone

                  sir,

                  yesterday in morning i lost my mobile phone in auto outside of my working area ( Philippine embassy) with a working number [protected], i called lots of time this auto man but he not answered me and once when he answered i request lots of time but he not listened and cut.
                  the mobile is Samsung wave 2 and its IMEI number is [protected].

                  i purchased it on 31st Aug 2011.

                  please sir help me its my humble request.

                  supriya suri
                  [protected]

                  Samsung — lost my phone

                  sir,
                  i have lost my samsung corby pro ....now the mobile tracer sent the mobile number to my alternate number that i have given in that mobile.....the number of that teft how was using that mobile is[protected]......please help me to get my mobile...

                  lost mobile — samsung mobile lost

                  my samsung mobile GT 5233 IMEI No : [protected] was stolen at pune bus stand . please tell me any procedure to find it.
                  I lost my Samsung CT3200, Can you please block it . IME # [protected]

                  Samsung — lost mobile handset

                  i have lost my samsung mobile bearing imei no. [protected] . police report ok. how can i find ... who is using my mobile handset. please reply

                  Samsung — LOST HANDSET

                  I HAVE LOST MY MOBILE GALAXY NOTE BLUE COLOUR TODAY AFTERNOON AND THE IMEI NO IS [protected] PLEASE ANY ONE HELP ME IN GETTING MY MOBILE AND THOSE WHO GET IT WILL GET 10000 RUPEES WHY I AM GIVING TEN THOUSANDS BECAUSE I AM HAVING IMP CONTACTS MY ALTERNATE NO IS [protected] , [protected], [protected] , [protected], [protected] PLEASE CONTACT AVINASH A JUMNAL
                  please get me my mobile

                  Samsung — Lost of Mobile handset

                  Dear Sir/Madam,

                  I lost my samsung mobile, model: GT-E1252ZKAINU on 12th August 2012 at Rajnandgaon city in Chhattisgarh.
                  IMEI NO: *354527/04/185902/0*
                  KINDLY BLOCK MY MOBILE.


                  Thanks & Regards

                  Gowtham Kumar Bandaru
                  It is very difficult to get any kind of support from Samsung India for a mobile phone.
                  http://lam.in
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                    A
                    Ahmed Sherbini
                    Aug 12, 2013
                    Resolved
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                    Resolved

                    Dear Team,

                    Yesterday I've bought Samsung galaxy note 10.1 from Samsung store located in 21 street #233, Degla, Maadi, noting that I'm residing in Nasr City area. This was a recommendation from the call center (19900) who confirmed that it is the last piece left. During the purchase I've noticed that the box which contains the device was old & has many scratches, But I'd no doubt that it may be used or has problem. By opening the device after charging I've found the alarm set!!! & also the cover of the sim card was opened. The problem which shocks me that the device didn't read any sim card. I've always message "NO SIM".
                    This is really disappointing, noting that I'm a regular customer in Raya/Samsung specially Sun City branch.
                    I've bought this device along with the insurance upon "Ismail" - the sales representative recommendation.
                    I really hope that my complaint meets your relevant action/care which is expected from a trust worthy brand like Raya/Samsung.

                    Regards,
                    Ahmed El Sherbini,
                    Operations manager HSBC Bank,
                    Thawra branch
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Samsung — Malfunction

                    I bought a Samsung M power 699 just three months ago!Now its started to switch off by itself,stop me from re-reading my messages.It is currently stuck at the start screen where it shows the Bluetooth name of the mobile!

                    Samsung — Device Problem

                    Dear Sir,

                    I'm Vikas Kukreja. I purchased one Samsung Galaxy Tab Model GT-P1000 on Sunday, 22nd May 2011 from Big Bazaar, East Delhi Mall, Near Anand Vihar Bus Terminal. Since the day I purchased it, I found that the tablet was being hanged while carrying from once place to another in the package box it was given me in. I didn't have time to visit in that week due to my busiest work schedule at office so I went to Maa Vaishnavi Service Centre on 29th May 2011 (Sunday) located at Laxmi Nagar. It's an authorised service centre of Samsung. It was observed by engineer Rahul. He kept my galaxy tab for 4-5 hours and returned it to me by saying that they have updated the software and hanging problem was occurring due to OS. I then took back the handset to home and I found that the Camera was not working now. It was working well before I handed the Tablet to service centre. The next day, I also noticed that phone was being hanged on the next day when I carried it with me to office. It was Monday and weekly off of the service centre. So I carried it again on Tuesday (31st May 2011) to service centre and reported them the problem. They checked the handset and told me that there was some problem in the motherboard of the device. I was shocked to hear that and requested them to replace my device with new one. They denied my request. They said that it can only be repaired as per the DOA policy of Samsung. Under the policy, any defective peace can be replaced within 4 days of purchase. I was not aware of it. Please help me how to get it replaced. I, however, has submitted my device at service centre for part replacement or repair but I need the complete replacement of this defective peace. Please help me.

                    My contact number is : [protected]

                    Thanks.

                    Samsung — no sim card change

                    TO,
                    Dear sir/mam


                    Greeting of the day....!
                    ,
                    i have a samsung mobile mode no GT-I5801.
                    & i hav a problem in it
                    The problem is there is no other sim card is allowed by my cell phone.
                    The problem is coming form a weak when i try to change my Sim card
                    from my mobile.
                    i want to cahnge my sim card as soon as

                    so heartly requested to you please do something as soon as .........


                    customer ANAND JAIN
                    ganga mai santar morar gwalior
                    [protected]
                    cont no .....[protected]
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                      neerajkumarsingh47
                      from Gurgaon, Haryana
                      Aug 12, 2013
                      Resolved
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                      Address: Haryana

                      have purchased a Saumsung ref Model -RT 26FARZASP on 8 July 2013. The ref has a manufacturing defect and insulation material is coming out of it''s door. However after long complaints and a lot of engineer visits still I have been told that the piece is OK and no solution has been provided to me. Kindly help me and get my refrigerator replaced.
                      I had faith in Samsung brand but after seeing it''s services I am loosing it. Kindly provide me solution of this problem as soon as possible.

                      1- a cut mark of second door iner side body top
                      2. colour scrach with gate bo- 1
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Samsung — samsung refrigerator

                      respected sir,

                      i bought my refrigerater before 1 month but right now it not working properly it is not able to freeze the ice & also not able to get fersh vegetable now both segment is not work properly so please solve my problem
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                        er.urrakeshkumar
                        from Burla, Odisha
                        Aug 11, 2013
                        Resolved
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                        Address: Bihar

                        sir,your engineer or service center are not any response to the customer also your online customer care center calling then only given sympathy on 6 aug engineer any how reach your address but not come,then 8aug calling customer care then suggest any how reach 10 aug on 8 pm,icall the 10 aug on 2 pm but customer care are speak 8pm wait engineer are come any how,but not come your samsung serviuce center is like fraud company,not value for the customer.

                        Rakesh kumar
                        mob-[protected]
                        email-er.[protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        samsung customer care are fraud not any response the customer valuable time.
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                          rachitrd
                          from Ambala, Haryana
                          Aug 10, 2013
                          Resolved
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                          Resolved

                          Address: Gujarat

                          Dear sir,
                          I am Rachit R. Doshi. I have problem in my Samsung galaxy y duos (Gt-S6102) so i complain to Samsung from last 8 to 10 months but they are solve it temporarily by updating software but after 15 days it back with new problem so they always convince by saying 'it would not be repeat again' this way they spent the whole warranty period at next day of the warranty finished the problem started again so i directly complain to company on company's customer care number (i.e.[protected] for that so again they doing software update & give the handset with new problem of low battery backup after that i will give them to solve it but they can not solve it,instead of that they give suggestion that i purchase new battery and try. but they not take any guarantee that after that my problem solve. so i request for replacement of the handset but they refuse to it and they are not solve the problem also.
                          I give my phone to the service center 8 to 9 times after purchase but they made only 3 job sheets of their service & for other they told me that the same problem repeat so no required job sheets when i complain to company they refuse to believe and they said you go to service center only three times and all three time with new problem, so we can't help you more.
                          So please help me to replace the handset or solve problem permanently.

                          Details of my cell and job-sheets:

                          Purchase date of phone: 06/07/2012

                          Bill no : 2163 (Samsung's authorize showroom)

                          job-sheet numbers : 1) [protected] dated on 16/07/2013
                          2) [protected] dated on 14/12/2012
                          3) [protected] dated on 06/08/2012

                          Thank you.

                          Yours' faithfully,
                          Rachit Doshi
                          (rachit.[protected]@gmail.com)
                          (+91 [protected])
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Samsung — Cell is not working and no support from samsung

                          I purchased samsung ( I450), After 2 months my phone started giving me the problem. First while talking to someone suddenly some kind of noice starts coming in my speaker and than after 10 days some times i cant hear anyone and some times only the noise. I checked my sim on my other phone it was working fine, Than i went to the service center of samsung to submit my phone . They said there is a problem in the phone some part needs to be changed, but we dont have this part with us . Than i ask them when this part will be availabe they said it can take some time. Aftre this i went to the other service center of samsung which is near Wazirpur. They said they dont have this part it will take 3 to 4 days and the paret will be avilabel. I complaint so mant times to the customer care of samsung and finally one day they said part is available you can go there and they will repair it in 15 mins . Than i went there they change the part and after changing it there was no voice . They said they have to send it to the head office because there is the problem in the mother board. Now it dont understand what to do as no one is listing and not getting any response from any one.

                          Samsung — require original bill details of mobile phone

                          sir
                          i have IMEI number and model number of samsung mobile phone
                          i want original bill details of that mobile phone
                          kindly assist me to approach for that..
                          BRAND - SAMSUNG
                          MODEL - X460
                          IMEI NUMBER - [protected]

                          Samsung — HANDSET SERVICE PROBLEM

                          Dear Sir,
                          I have purchased a SAMSUNG mobile handset MODEL NO. E1070T DATED 15/05/2009 from Super Mobile Zone, Gorakhnath, Gorakhpur, Bill No. 2395. IMEI No.[protected], Battery No. BD25216PSIB, Charger No. RCIR315AS/5-G, by the name of Raj Kumar, Gorakhnath, Gorakhpur.
                          I found problem in handset at 28/08/2009. I received this set to the local company authorized service center M/s. Ansh Enterprises,Pt.Harihar Dubey Marg, Gorakhpur at the same date in guarantee period.They give me the receipt no. HHP Date 28/08/2009 Sl.No. RW 35313148B, recieved by kalpana.The set was having charging problem and it was dead.
                          I launched a complain on net on company website at 13th feb.2010.I received return mail on 15th feb.2010 that concerned person will contact us soon they give me the complain no. [protected]. Again i launched complain on their on line no. they give me the complain no. [protected]. On 23rd feb 2010 i recieved a call from 3206174 ,he told me that your problem will be resolved asa soon as possible.But till the date i have not get any response.
                          Thanking you,

                          Samsung — mobile phone replacement

                          i have purchase samsung cdma phone [model no -sch s379].
                          but it has a problem. phone can drop the signal every time i call anybody

                          Samsung — STILL NOT SOLVED

                          SAMSUNG COMPANY OFFERING ME REFUNDING ON MY BLACK DOTTED LCD MONITOR.I AM REGISTRED MY COMPLAINT CUSTOMER CARE AT CALICUT ON 14 AUG 2010.I AM SUBMITTED THE ORIGINAL COPY OF THE BILL.MY BP NO IS [protected]. THEN AFTER I AM CALLED SEVERAL TIME IN CUSTOMER CARE.THEY ARE TOLD ME ONE HIGHER GRADE OFFICER CALL WITH IN 30 MINUTES.BUT STILL THAT IS NOT HAPPEN THEY ARE NOT INTRESTED TO SOLVE MY PROBLEM.
                          MY PURCHSE DATE IS SEP 2008.
                          OFFERED REFUND AMOUNT IS 4900/-
                          ORIGINAL AMOUNT 8900/-

                          Samsung Mobile Phone — problems

                          samsung mobile model Duos GT-B7722 purchased on 03/11/2010 at mysore, phone started giving trouble like resetting, network problems from fourth day, went to their authorised service center and they reloaded the softeare, again after 5 days the problem started and again the service centre reloaded the software, now for the third time the phone is giving me a lot of problems like loss of signal, no 3G, sudden battery loss, reseting , the service center has taken the phone and are asking time to repair it,
                          In the meantime when i visited a few dealers, i was told that this model has been withdrawn from the market as it has numerous problems,The company is bound to replace my handset or refund my money as the phone is giving problem from the first day and has a very rude and non cooperative service center.

                          Mobile model--GT B7722
                          Purchased on[protected]
                          IMEI no- [protected]
                          S3500 is disply ditectiv.
                          S3500 is mobail dispaly is ditectiv. plz praig the uvhar dispaly.
                          thanku for Samsung.
                          hi i have purchase a samsung corby gts 3653on[protected] from univercell malakpet after one month the back buttn was not workng properly so i visit the samsung authorised service centerat basheer bagh beside shanbagh hotel they do the general service and destroy the mic iam unable to pickup the calls due to the mic was damage so plz kndly take the action on the manager of samsung their manager was sudheer so plz kindly solve my problem, my cellno is [protected] and email [protected]@yahoo.com plzzzzz solve my problem other wise i will go to consumer court

                          Samsung — Mobile cell issue not replacing

                          I had purchased the samsung duos, dual sim mobile, which not working properly, internet connection issue from system, dual sim not active at a time, touch screen issue, received call button not work some time... al this issue arises after purchasing 1 week and company not ready to replace hand-set, they ready to repair a new hand-set with technical issue...
                          This is very worst mobile set of Samsung.
                          i get frusted from this hand-set, for which purpose i had purchased.

                          Rahul Agrawal
                          [protected]

                          Samsung — Cell Phone problem

                          I have purchased SAMSUNG WAVE 575 mobile handset from a mobile shoppee in buldi, Nagpur. From the date of purchase I am facing the network coverage problem. I approached to the mobile shop from there I was asked to visit SAMSUNG customer care center. I went there and lodged the complaint but they replied that I should change my service provider because the handset is not compatible with AIRTEL & Reliance. Nobody disclosed this problem at the time of purchase. Now the Mobile shopkeeper is denying to repay my money or change it with another handset..
                          Please tell me Is there any solution?
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                            pradeep kumar bansal
                            from Mumbai, Maharashtra
                            Aug 10, 2013
                            Resolved
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                            Resolved

                            Address: West Bengal

                            we have taken two mobile sets there with some problem one was within warranty and others warranty is expired they wont have any spare parts to repair any of the hand set and their talking style is very rough even of the incharge of service centre Mr.suman bittar and the lady sitting on the collection desk madam Ronita saha.they treated the non warranty handset like rubbish as company stopped making spare parts of the that model as the model is still in the market...
                            Details of the most selling product of the company which is within warranty...
                            Model no..Samsung 3100 white in colour
                            imei no..356262/05/074771/2
                            date of purchase..02/04/2013
                            vendor...gopal enterprise
                            bill no..8677
                            i have seen atleast seven customer there but with one reply we wont have parts come after 10 to 15 days
                            visited thrice the store but they dont have parts as they dont have parts please replace my handset vd a new one
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Samsung — Non-availability of parts

                            I was fleeced into purchasing a Samsung CDMA phone (Model: SCH-S379, Serial no.: A0000017C8A67C, Colour- Red) by my local Reliance webstore in Dahisar, Mumbai which lied about Samsung's extremely poor after sales service and spare parts backup.
                            I happened to lose the Battery back panel during rush hour commuting on December 2009. Immediately, I went to the Samsung Service Centre in Borivili and registered my requirement. I was told to wait for fifteen days. Eventually, after a month and half of constant pursual, I was told to contact the Samsung Service Centre for the said part. That too was religiously done by me. One thing that I'd like to point out is that all along, never did personnel of either Service Centre ever keep their promise of keeping me updated. In fact, they even had the gall of challenging me to go ahead and complaint to whomsoever I wanted. That was because nobody in Samsung ever listened and nobody over there cared.
                            Shocked, I called up the Samsung Helpline (Complaint no. [protected]), only to find out that what I was told was absolutely true. Despite sugar laced assurances that the problem would be resolved, nothing happened apart from silly SMSes sent by the Call Centre server that the problem has been resolved. After several calls, I was given the names and contact numbers of two Samsung Service Managers, who were in charge of Mumbai area.( Mr. Atul- [protected], Mr. Shoaib Sheikh- [protected]). The most unfortunate part of the story is that their service was the worst. Despite several calls during work hours, my calls were unanswered. My SMS messages were never replied. In fact, if the Service Managers' lack of professionalism is any indication, not much can be expected of the people working under them.
                            In my efforts to having left any stone unturned to get the said part, I wrote lengthy E-mails to the support centres of all Samsung websites, which again failed to elicit any response.
                            What is annoying is the absolute lack of any sense of responsibility that is evident in the running of this Company's affairs. Probably, they're so damn confident of the corrupt system and the Indian public's 'CHALTA HAIN' attitude that they think that they can carry on with their irresponsible ways. This letter is my way of letting them know that the buck stops here.
                            It is easier to resort to violence to get myself heard (a stone pelted at one of the Service Centre's glazed windows is enough to make the ones sleeping inside to sit up and take notice), but I choose to use the pen or rather the mouse to make myself heard. Now, the point is whether anybody's listening?

                            Samsung — Non availability of Service

                            I FEEL SORRY TO INFORM YOU THAT I HAVE PURCHASED SAMSUNG REFRIGERATOR MODEL NO. RT40MAMS1/XTL FROM M/S. SALES EMPORIUM ULTADANGA WITH THE INTENTION THAT THE AFTER SALES SERVICE IS BETTER THAN ANY OTHER COMPANY.

                            I FEEL SORRY TO STATE THAT SINCE NOVEMBER 2009 I AM REGULARLY GIVING COMPLAINTS TO THE SERVICE CENTER AND THEIR CALL NUMBER ARE (TAKEN FROM THEIR WEBSITE):-

                            Call Number Call Status
                            [protected] Received
                            [protected] Received
                            [protected] Cancel
                            [protected] Cancel
                            [protected] Cancel
                            [protected] Cancel
                            [protected] Cancel

                            ALL COMPLAINTS MARKED AS CANCELLED IS REPORTED AS RESOLVED AS I HAD SPOKEN TO CUSTOMER CARE OVER PHONE. I AM SHOCKED TO HEAR THAT HOW THE MATTER IS RESOLVED INSPITE OF MY REPEATED COMPLAINT FOR THE SAME PROBLEM AT FREQUENT TIMES. TODAY I HAVE AGAIN CALLED AT SERVICE CENTRE AND HAS BEEN REPLIED THAT THE MATTER WILL BE REOLVED WITH 24 HRS.

                            I REQUEST YOU TO PLEASE ADVICE HOW TO TAKE ACTION AGAINST THE COMPNY AND ALSO REQUEST YOU TO PLEASE TAKE UP THE MATTER WITH THE CONCERNED SERVICE CENTER FOR WRONG REPORTING.
                            I can't agree more with the gentleman who has lodged his complaints against SALES EMPORIUM ULTADANGA.

                            I have ordered for a SAMSUNG Fridge and Washing machine before Puja commenced from this showroom. I have paid Rs. 8981 as down payment for both the items on 28th September 2011 and have been told that they would despatch my goods latest by 30th September 2011.

                            I think people in the delivery section are bunch of bustards as they keep on telling me lie and give silly excuses for not delivering my goods.

                            I WOULD SINCERELY REQUEST TO ALL THE BUYERS THAT THEY SHOULD NOT BUY FROM SUCH 3RD GRADED DEALER WHO DOESN'T KEEP THEIR WORD AND DON'T BOTHER TO CATER TO FULFILL CUSTOMERS' REQUESTS. THEY DON'T EVEN BOTHER TO DELIVER GOODS WHICH YOU BUY IN TIME, LEAVE ALONE SERVICING CUSTOMER AFTER THEY BUY GOODS FROM THIS DEALER.

                            - Arif Hasan
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                              Manish Kumar Jain
                              Aug 9, 2013
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                              Address: Karnataka

                              i had purchased a samsung fridge on 29 may and since then i have been facing problem. everytime i used to de-frost fridge , water used to spill on all food items kept in fridge and everthing gots spoilt. after repeatedly following up, they changed tray but when i enquired who is liable for food wastage compensation, they (amit from gurgaon) said , we are not liable for food lost.

                              my question is who is responsible for food that wasted in fridge because of defective piece.

                              Samsung — parts not fit in tray

                              good morning sir...my microwave parts mainly big rack is not fit in tray....

                              vijay
                              [protected]
                              [protected]
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                                rajeshdamani
                                from Surat, Gujarat
                                Aug 9, 2013
                                Resolved
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                                Resolved

                                Address: West Bengal

                                I bought Samsung 55" LED TV 6 Series Model Code UA55F6400ARXXT from Bangkok on 28.07.2013 and installed the same on 2.8.2013. But i regret to inform that there is no power supply coming in TV from 6.8.2013 as such i am unable to watch TV. I have got Warranty Card with purchase. Please help me in getting my TV repaired under warranty card.

                                Thanks/Regards,
                                Rajesh Damani
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Samsung — TV Complained

                                I have brought a flat samsung colour TV in the month of Nov, 2008 from Golden Electronics, Ladwa, Haryana but its picture quality is very poor and producing more sound.I have complained many times to shopkeeper and samsung office Karnal but no responce came from their end.They are just Ignoring us, they do not want to attend problem.This TV set is still in Gurantee period.In future I will not buy any thing from samsung after this Incident.No one has so much time to follow up with samsung on daily basis.I have very bad experience with samsung I will never recomend any one to buy samsung product.
                                I PURCHASE MY SAMSUNG TV ON 18 AUG.2007 I HAVE A PROBLEM IN MY TV ON 4.5.09 I GIVE COMPLAINT TO SAMSUNG INDIA SAMSUNG SENT HIS ENGINEER TO MY HOME AND REPAIR MY TV 29"AND GIVE ME BILL NO. 2762 BOOK NO. 56, DATE 5.5.09 BUT HE CHANGE MY TV PROGRAMING. WHEN I AGAIN COMPLAINT TO SAMSUNG AND TELL ABOUT MY PROBLEM THAN SAMSUNG AGAIN REGISTERED MY COMPLAINT AND GIVE ME COMP.NO.[protected] COMPANY SENT ME ONE OTHER ENGG. NAME MR. MADAN CONTACT NO.[protected]. HE COME AND MISBEHAVE WITH ME . HE SAID THAT THIS PROBLEM CAN NOT SOLVED BECAUSE COMPANY HAS NO ORIGNAL CHIP OF THIS MODEL. WHEN MY TV NOT IN WORKING DUE TO THIS CHIP NOT ADJUSTED BY MY TV MODEL THAN I GIVE ANOTHER COMPLAINT COMPANY SEND HIS ENGINEER HE REPLACE ON PART ON 6.6.09 HE GIVE ME ANOTHER BILL OF RS.80/-. BUT PROBLEM IS NOT SORT OUT. MY TV AGAINT GIVE PROBLEM ON 8.6.09 I AGAINT REGITERED MY COMPLAINT TO SAMSUNG THAT PLEASE SORT OUT MY PROBLEM COMPANY GIVE ME ANOTHER COMPLAINT NO. [protected] ON 8.6.09 THAT A CALL TO ME BY SAMSUNG ENGINEER THAT COMPANY NOT PROVIDE US O.E.CHIP NO.IC[protected]B+-ZIC ZAT. WHEN COMPANY PROVIDE US THIS ORIGINAL CHIP THAT WE SORTOUT UR. PROBLEM OTHERWISE NOTHING HAS BEEN DONE.NO BODY FROM COMPANY TO VISIT FOR REPAIR MY TV

                                Samsung TV — Mediocre Quality Product

                                I had bought Samsung TV model name CS29M21MAEXXTL on 14/10/2006 for Rs 14300 from Rahul electronics Dahisar. I have had almost 3 times major repairs till now dated 24/12/2010. The first time IC went out and I spent almost 2000Rs for repair. Again on 24/11/2010 picture IC went bad, also the external ports stopped working, and outer buttens were all malfunctioning. I spent Rs 1625 for all repairs and within 1 month the speakers were not working. Again I have to spent Rs 1200 for both speakers and extraa service charge to Abhinav Enterprises in Goregaon. All the repairs were done by Samsung authorized service centres. I dont understand why the Japanese companies are not selling quality products in India like they do in Europe and Japan. Why the mediocre quality product in India. Please take this problem of bad quality electronics sales in India seriously esp. Samsung.

                                Samsung — television

                                i phoned up currys asked for a number for samsung the given me a number for samsung because currys said that samsung answers all quairys on there products i phoned the number that was given to me on asnwering by samasung i given my name and explained to the main i soken to that i brough a 47 inch LCD television with samsung it had blueray, 32 inch samsung LCD and recently up to 2 months . the 37 inch LED television i quaired why the new LED television didnt make the signature tune when turning the telly on or off he asked me to wait so i waited up to 3 to 4 minutes i explained i was disabled then i explained to him about my medical condition. i also told him to use a impulant to check the modern number on the back of the television i couldnt see it correctly i said to him he needs to be impatitent with me and the phone was disconeccted i then phoned back the colege that answered was a lady i made sure from the begining to explain my medical condition what had acccured an explained what i was trying to to sort out with the new LED television the lady said something about unplugging the telvision out and i said i didnt hear you clearly could you say it again i asked then again i was disconnected i also said at the begining to the lady that answered the phoned i have a system in my property thats connected to BT because of my medical condition that links to BT ans all my calls are recorded and as she mentioned about the plug being taken out i was then disconeccted again and i am not pleased with how the calls where taken .
                                I have purchased a Samsung LED TV last year and there had always been a power problem with that. It was found that there is a motherboard problem. Samsung team replaced that but immediately another part of TV was burnt off. There has been no TV for 2 months and both Croma and Samsung have not been responding properly. They have not done any repairs on time and they keep buying time. I never expected that Croma, being such a reputed electronics retail shop would provide such TV sets whose quality has not been checked properly. And the service provided by Croma for the past 2 months is very very bad.

                                Mukund Joshi
                                [protected]
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                                  aashish_jain
                                  from Jalandhar, Punjab
                                  Aug 8, 2013
                                  Resolved
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                                  Resolved

                                  Address: Punjab

                                  i own a samsung galaxy s3 handset which has a small crack in it's glass in bottom
                                  right corner.
                                  the touch is working just perfect there.
                                  only 3 days back it started showing small red dot on top right corner of the display.
                                  the service centre people say they won't replace the display.
                                  please help in this regard.
                                  thank you.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Samsung — about display

                                  i also have this mobile.
                                  its display is broken.
                                  can i get display if it is avilable in market.
                                  i had also crack on my s3 screen
                                  my frnd got new glass in ebay..
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                                    pikukarmakar
                                    from Kolkata, West Bengal
                                    Aug 8, 2013
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                                    Address: West Bengal

                                    I have intel dh67vr board. Purchase date is 7/10/2011, sn-btvr124002g8. Problem is,back sound panal not working properly,ram slots problem,losing memory & intel graphics software not installed properly. I dont know is the problem in inbuilt graphics in board, because I use a external graphics card. Please tell me about repearing my intel board in 3yers warranty period.

                                    Intel — motherbord problem

                                    my motherbord have problem

                                    how to claim?
                                    respected sir/madam
                                    i want to say that my motherboard is generating a very typical problem regarding no display . when i on my pc it giving me no display . already i checked my ram, fan, or battery and also i did plug out all plug and connect it again but i am receiving same response of no display . i am sending my motherboard no. AA D97209 201, AZPE817004QC, SKU NO. 110D779 . I purchased it in may 2008.
                                    so i request you please help me as soon as possiable .
                                    your faithfully
                                    ritesh kumar baranwal
                                    tilak nagar, newdelhi. 110018
                                    my motherboart is broblem

                                    intel classic series desktop board — not working properly

                                    our mother board is creating problems from d day we purchased it we returned it to dealer as it is in warranty period after 2 months we get it back and after that it created the same problems like no display this problem is still in our board even after 2 services from the dealer
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                                      Rajesh venewal
                                      from near sec-48, Haryana
                                      Aug 8, 2013
                                      Resolved
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                                      Resolved

                                      Address: Haryana

                                      I have purchase samsang S-6802 Galexy ace duos. But after 1month from the date of purchase i got many problem in my handset like ............
                                      phone hang, slow processing speed,battery heat up,external memory slot problem, when i went to samsung showroom to check my handset problem then they assured that the problem would be clearlyfy shortly but it is not happen till yet even after show them this handset five odd times . Now i have not any faith in that service centre. Please help me in my phone problem regarding.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I purchesed a new samsung gsm mobile(model no. samsung B210) handset from a authorized retails shop.Now i am having a problem with the phone .So I visited my nearest authorized samsung service centre .There i found how bad cutomer service can be.My problem was not resolved by them i was supposed to a get free service as my phone is just 4 months old as per terms of company. And i was not provided with any kind of guide book written about service of thge product .I am just cheated by the company's authorized service centre placed at ESPLANED METRO STATION IN KOLKATA

                                      Samsung — Complaint on handset

                                      Model SCH-F309 purchased las month. From th day one I have problem of clarity on voice both in coming & outgoing.

                                      I dont now how to get it rectified, and who will help me to get it rectified.

                                      Regds
                                      Senthilkumar
                                      i have purchased samsung star on 29/08/2009 its touch screen is not working .when i connect it to my computer then it shows that device cannot be connected it is in initializing after boot what to do.

                                      Samsung — Regarding handset problem

                                      I bought Samsung M3510 mobile in september-09 after two days one button of handset got removed I went to the store from where I bought the mobile, they told me to go to service centre. Service centre engineers told that they cannot do anything. After one month I faced hearing problem in handset, service centre took 20 days to repair it. After one month motherboard problem came & till date they have not cleared my complaint.
                                      samsung mobile handsets are not worth purchasing. their quality is not of high standard. I am myself repenting by purchasing samsung handset

                                      Samsung — handset is not working

                                      dear sir,

                                      i have a samsung e1125w .is due to not working on phone mode and charging mode.

                                      Samsung — handset

                                      dear sir maine semsung s5233s mobile use kar raha hoo mere mobile main kesa auto call recodear sapout karega use ke bare jankari bhaje

                                      Samsung — Handset

                                      I purchased mobile from samsung company ,but voice of this mobile is not working good ,i went to a lot of time to distributor batra Communication in samana disst patiala.but i never got any response from them.

                                      Samsung — handset problem

                                      Hi,,My name is ankur pathak,,i purchased one samsung wave cellphone in jan2011,,its been 6month i am using it,,i am facing problems in it like-"hanging,,starting and closing of any application anytime automatically,,net surfing is very poor".I went to the service center twice,but they just format it and nothing else,,but still the situation is same,give me a resolution on it

                                      Ankur Pathak
                                      contact-[protected],[protected]
                                      ghatya phone hai .ees phoon ko zero star dunga.these phone should be band in our country.
                                      not an eligible to gat star...
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                                        sherelockhommes
                                        from Noida, Uttar Pradesh
                                        Aug 7, 2013
                                        Resolved
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                                        Resolved

                                        Address: Uttar Pradesh

                                        I had purchased a samsung galaxy GTp3100 also called Tab 2 online. The very first month has passed & there was an issue of restarting of the phone i didnt took that seriously but later it got more frequent in next 5 months i went to the service centre in Greater Noida, U.P. where they had kept the set & formatted & gave it back to me which i had already done many times. But that was not a solution even in the process of opening the set the body got broken from two points. Which is actually a sealed set whose even battery is not replaceable without opening by a engineer
                                        also later again same complaint this time the sim card also stopped responding they again formatted but after few days when i load softwares it again start getting hot this time suddenly battery started dumping . i went again but this through calling on customer care where they said they will keep set for two days to access the problem & this time they said after two days my sim tray is not working & asked 3 more days to replace the sim tray. But now i was 1 month left for my warranty to expire they replaced the sim tray bu this time the sim even totally stopped working this must be due to wrongfully placing the sim tray now the solution came was to change the motherboard of the set which they asked will take another 5 to 7 days for part to come this happened 3 weeks back aroung 15th july i said to give my set back i will use it for my wifi & whenever they will get the motherboard i will get that reoplaced from that day i am calling everyday to get my motherboard changed but there is no reply at all. its been three weeks there is no mother board came yet
                                        Even if motherboard will come there will be no further warranty if the motherboard is defective what will i do.
                                        They are listeneing now its really annoying . Also once i had complained on the customer care they said they willl replace the phone but now they are denying it totally.

                                        Please help me sort this issue
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Samsung Galaxy — problem in samsung

                                        I PURCHASED SAMSUNG GALAXY IN JUNE 2011.I HAVE GIVEN MY PHONE IN SERVICE CENTRE IN AUGUST REGARDING BATTERY BACK UP,AUTOMATIC OFF,HANGING PROBLEM.BUT MY PROBLEM HAS BEEN NOT SOLVED TO MY SATISFACTION.AGAIN I AM FACING THE SAME PROBLEM.I NEED MY MONEY REFUND.
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