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Samsung India Complaints & Reviews

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Last updated Mar 19, 2024
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Samsung India reviews & complaints page 704

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S
sanjaynadir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPLIT A/C

Address:South Delhi, Delhi

I had been complaining to samsung for last 2 years of a recurrent problem. There is a water leakage from the Indoor unit. i have been making complaints almost on a monthly basis during the summer season. Their mechanics come, have a look do something and it is back to square one after one month. As a matter of fact their service people even know the the colour of the pipe for cleaning the A/C.

So one can see the level of incompetence...
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A
anuj.varshney
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Report of Samsung LED TV 32UE4800 pending for Installation.

Dear,

I would like to inform you that we did buy one LED TV from one of your auth dealer M/S GARG SALES Agra-UP, India on 6th Feb 2013.
Due to some reasons we didn't get that installed/connected with kit that time. We called the dealer for getting the same TV installed at our place in Ghaziabad.
I got one call from Zenith Electronics, Vasundhara, Ghaziabad and they have asked me to pay Rs.1300/- for it....
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M
Murali Damodaran
from Ernakulam, Kerala
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TV Panel Issue

Address:Vellore, Tamil Nadu

Hi,

I have bought Samsung TV (Model No:UA40F5000ARXZN) series in LuLu Hyper Market (Abu Dhabi) which covers international warranty. But now facing some issues with TV and when checked with Samsung Technician he reported there’s issue with panel and the panel needs to be changed but can be changed only by paying(75% Of Buying cost) extra amount even we have provided all the bills and details which we have received at the time...
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Prabhat Mehrotra
from New Delhi, Delhi
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No response by the service center

Address:Uttar Pradesh

Dear sir/Ma'am 27th May 2013

We are highly disappointed by the way the service center has dealed with our problems.Its been since 15 days that we are calling in the service center,but...
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Address:Ahmedabad, Gujarat

We have purchased Microwave of Samsang company from Vijay sale Maninagar , Ahmedabad in Jan-2013 It is not properly working. There is leakage of waves , we feel there is air flow coming out as and when we start operation.
Name; Bhavna Dilip Patel
Address; c/118 Janpath society. On ghodasar canal . ghodasar. Ahmedabad-380050
Contact no ; [protected]
Please help in this matter.
Yours faithfully
Bhavna...
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V
vdhoney
from gwalior, Madhya Pradesh
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NOT PROVIDED COMPLETE INFORMATION

Address:Gwalior, Madhya Pradesh

Sir,i had called help center on 27th may2013 ,in reference to know about my phone which was locked because i forgot my password.. the data in my phone was very useful for me.help center did not provided me full information how can i open my phone.....i want to know then why help centers are made......i need my answer sir......
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D
doctorapu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint not being attended

Address:Gurgaon, Haryana

My complaint no [protected] dated 11th May has not been attended to till date. Each and every call at customer care center only generates a standard response assuring prompt attendance by technician(within 48hrs). Whereas the fact remains that Samsung service centers are unprofessionally managed by untrained/under trained persons who are not at all bothered with customers' agony.
My earlier complaint dated 5th May was attended...
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N
neety75
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Default with Fridge

Address:Thane, Maharashtra

At the outset, please see below the facts of the present situation:
1. We bought a fridge RT55kZRSL1/XTL (“Fridge”) on June 6, 2012 at Vasani Electronics, Bhiwandi. The invoice clearly records that the warranty is covered by manufacturer (i.e., Samsung)
2. It is noteworthy that my product is still under warranty.
3. My Fridge has faced issues since June 2012, I have been constantly complaining and following up with...
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S
sandy2958
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointed with Samsung Service

Address:Bangalore, Karnataka

I recently purchased Samsung refrigerator (253 lts, twin door) from "Metro Cash and Carry" Bangalore, and within two months of purchase its IC got fused and it stopped working.
I lodged a complaint with Samsung service center Bangalore,they told next day their service engineer will come and fix the refrigerator, next day one service engineer came(Mr. Bhanu) ,examined the case and said the IC board will have to be replaced,it...
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A
asif_55
from perintalmanna , Kerala
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replacement

Address:Malappuram, Kerala

hello,
with ref to above i had purchased galaxy tab 3100 on 1st Dec2012, in which that they havee provided me with handset that havee been used for demonstration purpose. i had contacted both the distributor of palakkad kerala where i had purchased the stuff. plus contacted the company . since then
firstly the distributor of samsung mobile assured me that they ill return new product soon. but they dragged for nearly an month....
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M
masoodhnwl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement denial

Address:Bangalore, Karnataka

I had purchased a brand new Samsung Washing machine (12Kgs) for Rs: 53500/- on 14th March 2013.

Soon after a month, on the 17th April 2013, the washing stopped working and we contacted the customer care.

The service advisor visited our place and said that the Door lock and the Motherboard of the machine needs a replacement. To this I had requested them that we do not need a repair and need a new machine instead...
+1 photos
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R
Rohit_0
from Jugsalai, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product not being repaired

Address:East Singhbhum, Jharkhand

Subject: Complaint against Faulty Product Supplied
Product name: Samsung Frost Free Refrigerator (Model:nRT 77KBSM)
Retailer: M/S Electrokraft( 27A Michael Johan Tower, K Road.Bistupur.Jamshedpur-831001. Phone No:[protected]/2249200 . Mail:[protected]@sify.com)
Invoice No: 4066/DP/RI/09-10 dated26 Dec 2009.
Dear Concerned: This is to bring to your notice that despite repeated reminders and requeste to Samsung...
+5 photos
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aashish86
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooling Problem

Address:Sonipat, Haryana

I have purchased new refrigerator on 19 May 2013, same was installed on 20th May by the company technician, but refrigerator is not working properly.
Accordingly lodged complaint no. [protected] dated 22 May 2013 till date not resolved

Despite of my numerous complaint to samsung via phone or online portal. Nobody cares about resolution. Technician came and raise his hand that call samsung again and next time they will...
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J
jatinjain24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of order

Address:Maharashtra

I have purchased a tablet from infibeam in pre launch offer.
The offer was with free book cover worth some 2700 rs.

I have received the tablet on 6th may.

I havnt received book cover yet.

Every time when i call them they says its samsung who is going to contact you.

And sorry for inconvience.

But it dont serve my purpose.

so guys donot purchase...
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T
tncvidya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung service terrible

Address:Bangalore, Karnataka

I placed a complaint (no. [protected]) to the Samsung service centre (phone number[protected] in the first week of February 2013, asking for the outlet pipe and back board of my washing machine (model no. WA82V4GEC/XTL 6.2 kg fully automatic) to be replaced as they were broken. They said someone would call me back and a person did and said he would come with the spare parts. I waited at home instead of going to office and he did not show...
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K
Kyamas Rustom Anklesaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen going blank

Address:Gujarat

I purchased Samsung Galaxy S4 from the MobileStore, Sanskar 2 Complex, Nr. Ketav Petrol Pump, Polytechnic Rd, Ambawadi, Ahmedabad 380015 on 02/05/2013 vide invoice no.12735/8965591, Store:1088, dated 02/05/2013.The registration no. is 355167/05/691674/3. On 16/05/2013 the screen got blank and while I recieved sound notifications for calls and messages I could not use the device to access the msgs or the calls.As I was travelling I visited...
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manish4971
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about led

Address:Thane, Maharashtra

DEAR SIRS/MEDAM

I PURCHASE SAMSUNG LED TV MODEL NO 6220 FROM BANGKOK ON 4/4/2013 NOW AFTER ONE MONTH

THE TV IS NOT WORKING I CALL TO SAMSUNG CALL CENTRE .THE CALL CENTRE REFUSE THE WARRANTY AND DEMAND

1000 FOR VISIT CHRGE AND 5000 RS FOR SERVICE CHARGE AND PARTS COST EXTRA
WHAT I CAN DO?...
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P
patmi17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO FREE SERVICE FOR 1 YEAR

Address:Ahmedabad, Gujarat

hi,
I am horribly disappointed with the kind of service i got from Samsung. i bought a Samsung AC window from Home Town Ahmedabad on 8th May 2012. since the day i have bought till date i have never been contacted or reminded for any of the FREE services that came along with the product within warranty.

On 18th May to my surprise when i contacted Samsung service center to lodge a complaint that my drain pipe is leaking,...
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Anurag19
from New Delhi, Delhi
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Malfunction

Address:Bijnor, Uttar Pradesh

Dear Sir,
I am facing problem with my samsung champ duos set because it automatically starts alarm even i am not set that alarm. It creates lot of problem because even if i switch it off it will also play alarm . I complaint so may times but not got any satisfaction .
Thanks in advance to resolve my problem...
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llokesh87
from Bengaluru, Karnataka
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Reg: Samsung LED TV

Address:Chennai, Tamil Nadu

Hello Team,

I logged a complaint regarding my 40” LED TV on Sunday (Complaint no - [protected]); problem was I could see grains on the screen. Technician came and verified the bill and processed the complaint saying have to replace the panel.

Today other service men came with panel, while opening the TV he found few ants inside the TV, so he dropped the service saying because of these ants my TV got problem...
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