Samsung India Complaints & Reviews

I bought Samsung Split AC in June 2012. As per the Samsung company policy, the customer is entitled for 2 free services in the first year of purchase.

As per the above policy, in April 2013, I request for the free service for the one AC in warranty and 3 other split ACs which were bought 2 years ago.

The Engineer Executive from the Samsung company, Mr. Sajid (Mob: [protected]), came and did the service for 3 split...

I have a Samsung Refrigerator, Model: SG629EESWH, purchased on[protected] from PUSHPA AGENCIES, opp. gandhi smruti, timaliyawad, surat.ph: +[protected],
i had problem in refrigerator, for that i registered complaint on 4th may 2013 on toll free: [protected], ,in return service man visited my place and told me that compressor had failed. it will take 2 days and will charge Rs.5500/. i agreed. but since than i have call samsung customer...

Dear Sir/Madam,

(To WHOM IT MAY CONCERN)

I am Debojyoti Chowdhury ,resident of Belghoria Kolkata ***** . I bought the new Samsung Galaxy Grand on 6th of May ,2013 from Samsung Plaza (FUNDAMENTAL ELECTRONICS PVT.LTD) PHN# +[protected] in City Centre Mall,B-8,DC Block ,Sector 1 ,Salt lake ,Kolkata and within a day of buying i am facing a big problem with my handset.I am extremely dissatisfied and disheartened...

Dear Samsung,

I Have purchased Samsung Galaxy Grand on 9th of April 2013 & started using from 11th of the same month on 29th of the same month it got automatically got switched off when i visited "BIG C" from were i purchased the mobile one of the executive said to visit samsung service center so that they will give a letter so that we can change the handset, when i visited samsung service center and asked for...

I am forced to write on your FB page not because I like your products but because of the recurring problems that I have faced by commiting the mistake of buying a samsung airconditioner. I bought this samsung ac in the year 2009 and since then have been facing problems with the product. You can see my level of patience that finally I am writing on your FB page when I am completely frustrated and h...ave no hope left that Samsung cares for...

I had asked samsung for reinstallation. And it was not done properly, which was higlighted to customer care.

After 10 days of it slowly cooling level went down. Again put a complaint, since the improper installation lead to gas leakage due to which some more parts got damaged.

Again After 10 days of shouting they picked the unit for 3 weeks and delivered without repair sending different persons for asking to...

I bought two Samsung tab phones - one on 29 Dec and second on 30 Dec from Pitampura, Delhi. As per the Samsung promotion, I was to receive Samsung blue tooth (by courier) within 15 days, once I register for the same on Samsung site which i did on 31 Dec itself (for both tabs), i mean the registration.

I have been chasing for the blue tooth (2 nos) since Jan and untill now, I have not received the same. I have sent numerous...

Dear Sir,

I am using Samsung phone Model S6102. For the past few days i went to the Samsung T-nagar Customer care centre in Habibullah road, near to Vidhyodhaya School in Valluvarkottam. But today only i was able to meet the manager over there, but he was denying my complaint on the ground that the silver coating was not covered under warranty. My phone is only 9 months old. The reason he gave me for the fading and coming...

I had spoken with the Samsung customer care executive and he gave me a complaint number: [protected] and said that I will get a call on the same day or next day, but till now there is no response from them.

Now it’s been near about 10 days and I have not received any call for the complaint which I had registered....

Dear Sir,
I lost my mobile phone Samsung Galaxy Grand GT-i9082 when i was on board in the train Patna-Delhi Special train on 19 April 2013. When train reached at Buxar (Bihar) railway station at around 7 p.m., someone entered inside the coach and snatched mobile (Samsung Galaxy Grand GT-i9082, cost 21000) from my hand and ran away. I chased him and informed to the TTE. I have at once blocked the phone number and filled FIR (no. is...

My name is Deepansh Daga, I have purchased Samsung Galaxy S3 in Jan 2013 and recently got the problem of DISPLAY White on[protected] in the same phone. I have submitted the phone in Samsung Service Center and they promised me to deliver the phone with fix in 3 days but after 3 days they extended the delivery date to Saturday evening i.e. 4th may 2013 and when I called the service center today problem has been changed from display white to...

I have purchased a Samsung LED TV from Indra Sound at Indra Square Market in Bangkok on 3RD DECEMBER 2012 It was working fine for 4 months but now there is a blue dotted line coming on top and right of the screen . I registered a compaint in samsung they are saying you dont the complete document i have also registered the product with the samsung . If the warranty document is that much necessary then y dont the INDRA SOUND provide the customers...

Hi This is Priyabrata Nayak. I have one Samsung Washing Machine model: WA78K1/XTL. Most of the time when we call the service desk one service engineer Mr. Rajendra Biswal calls us for service but he doesn't do complete service all the time. Now it seems like he is unwilling to take the call and my washing machine is not functioning for last couple of months.

As per the service engineer suggestion we have changed the water...

I am prince sachdeva...my number is [protected]...i am using samsung galaxy note. ..and my handset is showing problems evry month...its motherboard is changed by the company...the phone hangs...the phone switchoff on its own...i want to file a complaint against samsung for not clearing my doubts in 1 go...i have to rush evrymonth to service centre and give my phone for 4 5 days evrytime......

I purchased SAMSUNG Galaxy Wonder GT-I8150 IMEI # [protected] in SEP 2012 from Muscat - Oman.
Performance of this particular handset is not upto the mark. This phone hangs a lot. Many a applications gets stucked in between working.
I have also formatted this handset twice but not beneficial at all. It is as same as it was.
It is extremely unacceptable from well known firm like SAMSUNG to produce & manufacture...

Dear sir,
I bought Samsung led 32" from Dubai on Dec 12, last week I make a call to Samsung costumer care for installation and wall hanging, they said me Agra engineer or dealer may contact u as soon as possible, on very next day his engineer call comes to me and he demands Rs. 5000 on the name of installation fees. when I complaint to costumer care they told me u have to pay these charges because u purchased from out of India.br...

Dear Sir,

I purchase Samsung 40" LED Model no va40d5003br on dated 15.10.2011 Approx. price Rs. 60000/-. But 4 months before we found a technical problem for screen and also we complaint the same. On visited of concerns from SAMSUNG, replies that the panel of LED needs to change and it required Rs. 25000/-.and the said cost will suppose to paid by me bacause of warrenty period is expired 2 months before. The thing is that...

My Mobile Screen (Touch Pad) for Samsung Note-2, got damaged, due to mobile got slip from my hand.

Upon visited service center at Gurgaon on 26th April 2013, i was told that the spare part (new touch pad for note-2) is not available/

Its surprising, What kind of service center it is with no spare part that too in such a big city like Gurgaon. ....what service they will be providing in small cities, that can...

sir,

i Brought an air-conditioner on 21st march,from the first day it is not working properly,the main function i.e cooler is not working,despite of several reminders and complain they are not taking any initiative to repair it.

regards,

Aniruddha Bhattacharyya
[protected]....

I am bought a Samsung I509 CDMA smart phone on 15-Mar-2013. I am getting in Phone in Just 15 days related to Auto Network Signal Down/Very Low Network Signals/Phone Battery Power running just 3 Hour/ Charging time of Phone battery 6 to 7 hour. I Submit my Phone in Samsung Service Center on 08- Apr-2013. I visit this service Center 7 times after Confirmation Repaired Completed every time. But all the time my phone was in same condition...