Samsung India Complaints & Reviews

Samsung — Pathetic Service

I have purchased an AC 1.5 tonnes in 2008. After buying the same it was discovered that it has a water leakage problem the complaint was registered with the Samsung customer care....and since then their engineers have been unable to solve the same....the problem is everyone comes and never returns even after promising that they will come again to get the problem solved. This is hapenning for last 2 yrs and the problem remains....Their engineers never come back and what is surprising is that they dont even pick up their cell.

Request you to kindly intervene and help me.

Regards,
Prateek

Hi,
My cust id is 5131556. I brought new Samsung LED and my first payment is due on 5th of sept which is fine but with the same i see that there is one more Loan which is Active and the name of it is BALIC PREMIUM CD LOAN, Loan Ac No is 404BAL03868515 and it also states that 465 Rs will be deducted every month which a total of 6000 and above. Listen i dont want tat to happen, whatever it is some insurance or some scheme i dont care, I request you to remove it immediately and i dont wanna be charged anything extra apart from my LED loan which is 3327. Please do the needfull. I wrote to wecare and did not get proper response so i want you to please look into it and Cancel what ever that is so tat i dont get charged anything extra on 5th of sept.

Samsung LED 3D TV — International warranty

I have purchased SAMSUNG UA40ES6220RXXT LED TV from Bangkok. The invoice was submitted to customs in Bangkok air port for VAT refund. I have the VAT refund receipt can I avail international warranty with this receipt.

Samsung — repairing

i had purchased samsung 17 " LCD at[protected] from karan solutions pulgate, pune. in last week the LCD panel get automatically cracked.the LCD in warranty but the samsung engineer says this is physical crack so we can't repair it ,but the crack get automatically so i want to complaint against the company service.

samsung service is very very poor.

Samsung — complain (repairing)

hello
sir mera mobile phone 3 month 15 days se
ghaziabad services center me thik hone ke liya pada hua lakin abi tak ok nhi ho pya hai
aur koi response bhi call krne per milta hai.
maine ghaziabad ke asm Sandeep ji se bhi bat ki thi.
unke khne per maine mobile noida center me dala unhone kha tha ki ap ka mobile 3 din me wha ok ho
jaye ga but 1 month wha per bhi ho gye aur koi response nhi mujhe mila jab mai service center call karta hu
to wo koi respose nhi dete aur khte hai sandeep ji se bat kreye mai sandeep ji ko call kra hu to wo phone recive nhi krte hai aur mai jab mai nord ke hed se bat krta hu to wo mere sandeep ji se bat krate hai aur sandeep ji khte hai ki 2 -3 day me ho jaye ga ..es trh se 1 month ho gye kuch nhi hua hai....plz help me

Samsung — TV not working since more than two weeks

I HAVE PURCHASED LED SAMSUNG 101 cm ON 18TH JULY 2010 from phoenix mill shop with 2 years extende warranty from Croma (Tat AIG).
My Tv has stoped working since 25th september and the samsung technicien visited and said thet since it is croma warranty now ,call croma
The croma technician visited us on tuesday --- 27th with and said it will take one week for the part to sanction and TV to get repaired.
After one week time got over, me and my husband have been calling croma call centre, croma customer care( spoken to neha, ibrahim and rohit) till yesterday, with very very sweet talking words of getting the TV repaired,[protected]

TV still not repaired

Technician names mukesh chaudhary

Dr. Anagha rajeev Joshi

I purchased the samsung mobile in the month of Sep-2011 model no.I9003 and its is in the warranty period. Since last one & half months the handset is out of order and given for repairing in Swiss time house (GCDA) Ernakulam,Kerala
First there was problem of speaker in the handset and given for repaing at the said gallary they took almost 20 days for repairing, then very next day there was problem in camera, again given for repairing and they again took 15 days for repairing and again there was problem the call use to cut after 2 seconds automatically then again given for repairng since last three days, this people told us that they will repair and give in evening but today 03 days has past but there is no response till now. Swiss time house staff behaviour is like the M.D of the Samsung mobile. At last I decided to launch the complaint in Consumer Forum to take the action. As we had incurred the expenses more the Rs.600 in conveyance to go again and again besides this wastage of our precious time. As we are residing at Vaikom and my Son has to go there by living his collage and his studies .
So its my humble request to kindly sort out my problem immediately without any further delay.

Samsung LED TV — local people address

Dear sir,
i purchased a led tv 32 inches from bangkok on 25/11/12 in indra sound and video limited partnership, and i need an information if anything defects hapend in my place , in Mysore who is the autorised service gien.. pls send me the feeedbak.

Samsung tv model panel UA46D6600 crashed after 17 months o[censored]sage. A failure product from Samsung and the beautiful thing is we have to stand before their representatives and ask their nonsense explanation according to them a product can't be blamed for quality if it passes 30 day mark. Since it is out of warranty now I m to pay 36k for a product that is defective. I don't know when this will crash.
No one from Samsung takes responsibility and show people say many ate coming with this type of complaints and if its within warranty period they escape.
Call centre persons are another headache each time you call you have to start the story from the beginning

I wish Samsung a very good luck in looting customers money by selling such a low quality product. To me buying a Samsung product is equal to buying a product from china bazaar. No one knows when it will stop functioning.

Dear Sir,

We are really sorry for the inconvenience caused and want to assure you that your concern is being addressed on priority. Request you also share your contact details at - http://www.facebook.com/reliancedigital/app_[protected] for our team to get in touch with you at the earliest.

Warm Regards,
Reliance Digital

mobile phone — Lost a mobile phone...

hii

i m punith i have travelled from nzb to nasik in devgiri express on 26th of dec, i lost my phone(Sony ercssion k810i) in 1st cabin of HA-1 Coach...please contact me at [protected] if any body can help me ragrding this..with suitable reward..

Thanks
Punith

phone lost in nairobi kenya

Samsung Mobile Phone — Sweepstake Fraud

I have received a call from Mr.Deepak of Living Media Ltd., stating that i have been selected for sweep stake and if I purchase one samsung mobile phone of Rs.14,998/-, i will be elivated to next level and furthermore i will receive a cheque of Rs.20,000/-.

I was initially doubtful and smack of some fraud, but as because India Today Group was involved, i agreed to purchase and accordingly Rs.14,998 was elivated to my Debit card on 17.04.2010 and received a sms from Citi Bank which read as follows:-
"Rs.14,998/- was spent on your Credit Card on 17.04.10 at Living Media L.Final Fx rates and charges apply for international txns."

Mr. Deepak also gave me a booking ID No.[protected] and he also told me that i will receive one confirmatory mail.

But till date i havent received the product. nor refund cheque and nor the confirmatory mail. I was given one telephone number ([protected]) which is also not responding.

Kindly inform me immediately regarding the genuinity or otherwise of the above transaction on my mobile no ([protected])

Samsung Mobile — Loss of handset

I have lost my handset last monday.IMEI NUMBER -[protected]/0 00.Request block the handset. also give line of confirmation to my email [protected]@yahoo.com,Regards Dhananjay patil

...... — lost mobile

my mobile had been snatched by some one..
it was N79
with imei no -[protected]
you are my last hope...please track my mobile as soon as possible.

because police is not paying any attention to this...

email-avi.[protected]@gmail.com
contact number-[protected]

i h ave lost my samsung handset at dhule, with imei no[protected]. can u give location to search it or can u block it.
my email id is [protected]@rediffmail.com plz reply me

Samsung Mobile Phone — unable to open

I am using samsung Gt-S5233S moblie phone. Now it gives me problem in opening: it says maximum number of running widgets reached. so pl do davice me how to solve this problem and open my phone at the earliest possible.

Samsung — lost phone

Dear sir/madam
i lost my mobile,samsung star-3g(GTS-5603) on 16 may 2011,it's imei number is[protected].plz help me search the mobile phone.It has reliance gsm in it no-[protected].
plz search as soon as possible.
Name-Sahil Narula
Cont. no.-[protected]/[protected].
address-73/3 begumpur,hauj khas,New Delhi.

please search soon.

I lost my mobile phone at Agra Railway station. It was actually stolen from my pocket while boarding in the train on 10.06.2011. Details are as under:

Name: Vivek Holani

Address: 72, Govind Nagar,
Nr. Gandhipath, Jaipur-302021
Email ID: [protected]@holani.com
Mobile No: [protected]

Model: Samsung W259 DUO

IMEI No: [protected]

Mobile No. used: [protected] (Aircel-Rajasthan)

Kindly help me in retrieving my lost set. I would not only appreciate your services but would make it more popular by appraising in public this wonderfull and effective services.

Thanking you in anticipation,

Regards

Vivek Holani

mobile phone — lost mobile phone

sir,

yesterday in morning i lost my mobile phone in auto outside of my working area ( Philippine embassy) with a working number [protected], i called lots of time this auto man but he not answered me and once when he answered i request lots of time but he not listened and cut.
the mobile is Samsung wave 2 and its IMEI number is [protected].

i purchased it on 31st Aug 2011.

please sir help me its my humble request.

supriya suri
[protected]

Samsung — lost my phone

sir,
i have lost my samsung corby pro ....now the mobile tracer sent the mobile number to my alternate number that i have given in that mobile.....the number of that teft how was using that mobile is[protected]......please help me to get my mobile...

lost mobile — samsung mobile lost

my samsung mobile GT 5233 IMEI No : [protected] was stolen at pune bus stand . please tell me any procedure to find it.

I lost my Samsung CT3200, Can you please block it . IME # [protected]

Samsung — lost mobile handset

i have lost my samsung mobile bearing imei no. [protected] . police report ok. how can i find ... who is using my mobile handset. please reply

Samsung — LOST HANDSET

I HAVE LOST MY MOBILE GALAXY NOTE BLUE COLOUR TODAY AFTERNOON AND THE IMEI NO IS [protected] PLEASE ANY ONE HELP ME IN GETTING MY MOBILE AND THOSE WHO GET IT WILL GET 10000 RUPEES WHY I AM GIVING TEN THOUSANDS BECAUSE I AM HAVING IMP CONTACTS MY ALTERNATE NO IS [protected] , [protected], [protected] , [protected], [protected] PLEASE CONTACT AVINASH A JUMNAL

please get me my mobile

Samsung — Lost of Mobile handset

Dear Sir/Madam,

I lost my samsung mobile, model: GT-E1252ZKAINU on 12th August 2012 at Rajnandgaon city in Chhattisgarh.
IMEI NO: *354527/04/185902/0*
KINDLY BLOCK MY MOBILE.


Thanks & Regards

Gowtham Kumar Bandaru

It is very difficult to get any kind of support from Samsung India for a mobile phone.
http://lam.in

Samsung — Malfunction

I bought a Samsung M power 699 just three months ago!Now its started to switch off by itself,stop me from re-reading my messages.It is currently stuck at the start screen where it shows the Bluetooth name of the mobile!

Samsung — Device Problem

Dear Sir,

I'm Vikas Kukreja. I purchased one Samsung Galaxy Tab Model GT-P1000 on Sunday, 22nd May 2011 from Big Bazaar, East Delhi Mall, Near Anand Vihar Bus Terminal. Since the day I purchased it, I found that the tablet was being hanged while carrying from once place to another in the package box it was given me in. I didn't have time to visit in that week due to my busiest work schedule at office so I went to Maa Vaishnavi Service Centre on 29th May 2011 (Sunday) located at Laxmi Nagar. It's an authorised service centre of Samsung. It was observed by engineer Rahul. He kept my galaxy tab for 4-5 hours and returned it to me by saying that they have updated the software and hanging problem was occurring due to OS. I then took back the handset to home and I found that the Camera was not working now. It was working well before I handed the Tablet to service centre. The next day, I also noticed that phone was being hanged on the next day when I carried it with me to office. It was Monday and weekly off of the service centre. So I carried it again on Tuesday (31st May 2011) to service centre and reported them the problem. They checked the handset and told me that there was some problem in the motherboard of the device. I was shocked to hear that and requested them to replace my device with new one. They denied my request. They said that it can only be repaired as per the DOA policy of Samsung. Under the policy, any defective peace can be replaced within 4 days of purchase. I was not aware of it. Please help me how to get it replaced. I, however, has submitted my device at service centre for part replacement or repair but I need the complete replacement of this defective peace. Please help me.

My contact number is : [protected]

Thanks.

Samsung — no sim card change

TO,
Dear sir/mam


Greeting of the day....!
,
i have a samsung mobile mode no GT-I5801.
& i hav a problem in it
The problem is there is no other sim card is allowed by my cell phone.
The problem is coming form a weak when i try to change my Sim card
from my mobile.
i want to cahnge my sim card as soon as

so heartly requested to you please do something as soon as .........


customer ANAND JAIN
ganga mai santar morar gwalior
[protected]
cont no .....[protected]

Samsung — samsung refrigerator

respected sir,

i bought my refrigerater before 1 month but right now it not working properly it is not able to freeze the ice & also not able to get fersh vegetable now both segment is not work properly so please solve my problem

samsung customer care are fraud not any response the customer valuable time.

Samsung — Cell is not working and no support from samsung

I purchased samsung ( I450), After 2 months my phone started giving me the problem. First while talking to someone suddenly some kind of noice starts coming in my speaker and than after 10 days some times i cant hear anyone and some times only the noise. I checked my sim on my other phone it was working fine, Than i went to the service center of samsung to submit my phone . They said there is a problem in the phone some part needs to be changed, but we dont have this part with us . Than i ask them when this part will be availabe they said it can take some time. Aftre this i went to the other service center of samsung which is near Wazirpur. They said they dont have this part it will take 3 to 4 days and the paret will be avilabel. I complaint so mant times to the customer care of samsung and finally one day they said part is available you can go there and they will repair it in 15 mins . Than i went there they change the part and after changing it there was no voice . They said they have to send it to the head office because there is the problem in the mother board. Now it dont understand what to do as no one is listing and not getting any response from any one.

Samsung — require original bill details of mobile phone

sir
i have IMEI number and model number of samsung mobile phone
i want original bill details of that mobile phone
kindly assist me to approach for that..
BRAND - SAMSUNG
MODEL - X460
IMEI NUMBER - [protected]

Samsung — HANDSET SERVICE PROBLEM

Dear Sir,
I have purchased a SAMSUNG mobile handset MODEL NO. E1070T DATED 15/05/2009 from Super Mobile Zone, Gorakhnath, Gorakhpur, Bill No. 2395. IMEI No.[protected], Battery No. BD25216PSIB, Charger No. RCIR315AS/5-G, by the name of Raj Kumar, Gorakhnath, Gorakhpur.
I found problem in handset at 28/08/2009. I received this set to the local company authorized service center M/s. Ansh Enterprises,Pt.Harihar Dubey Marg, Gorakhpur at the same date in guarantee period.They give me the receipt no. HHP Date 28/08/2009 Sl.No. RW 35313148B, recieved by kalpana.The set was having charging problem and it was dead.
I launched a complain on net on company website at 13th feb.2010.I received return mail on 15th feb.2010 that concerned person will contact us soon they give me the complain no. [protected]. Again i launched complain on their on line no. they give me the complain no. [protected]. On 23rd feb 2010 i recieved a call from 3206174 ,he told me that your problem will be resolved asa soon as possible.But till the date i have not get any response.
Thanking you,

Samsung — mobile phone replacement

i have purchase samsung cdma phone [model no -sch s379].
but it has a problem. phone can drop the signal every time i call anybody

Samsung — STILL NOT SOLVED

SAMSUNG COMPANY OFFERING ME REFUNDING ON MY BLACK DOTTED LCD MONITOR.I AM REGISTRED MY COMPLAINT CUSTOMER CARE AT CALICUT ON 14 AUG 2010.I AM SUBMITTED THE ORIGINAL COPY OF THE BILL.MY BP NO IS [protected]. THEN AFTER I AM CALLED SEVERAL TIME IN CUSTOMER CARE.THEY ARE TOLD ME ONE HIGHER GRADE OFFICER CALL WITH IN 30 MINUTES.BUT STILL THAT IS NOT HAPPEN THEY ARE NOT INTRESTED TO SOLVE MY PROBLEM.
MY PURCHSE DATE IS SEP 2008.
OFFERED REFUND AMOUNT IS 4900/-
ORIGINAL AMOUNT 8900/-

Samsung Mobile Phone — problems

samsung mobile model Duos GT-B7722 purchased on 03/11/2010 at mysore, phone started giving trouble like resetting, network problems from fourth day, went to their authorised service center and they reloaded the softeare, again after 5 days the problem started and again the service centre reloaded the software, now for the third time the phone is giving me a lot of problems like loss of signal, no 3G, sudden battery loss, reseting , the service center has taken the phone and are asking time to repair it,
In the meantime when i visited a few dealers, i was told that this model has been withdrawn from the market as it has numerous problems,The company is bound to replace my handset or refund my money as the phone is giving problem from the first day and has a very rude and non cooperative service center.

Mobile model--GT B7722
Purchased on[protected]
IMEI no- [protected]

S3500 is disply ditectiv.

S3500 is mobail dispaly is ditectiv. plz praig the uvhar dispaly.
thanku for Samsung.

hi i have purchase a samsung corby gts 3653on[protected] from univercell malakpet after one month the back buttn was not workng properly so i visit the samsung authorised service centerat basheer bagh beside shanbagh hotel they do the general service and destroy the mic iam unable to pickup the calls due to the mic was damage so plz kndly take the action on the manager of samsung their manager was sudheer so plz kindly solve my problem, my cellno is [protected] and email [protected]@yahoo.com plzzzzz solve my problem other wise i will go to consumer court

Samsung — Mobile cell issue not replacing

I had purchased the samsung duos, dual sim mobile, which not working properly, internet connection issue from system, dual sim not active at a time, touch screen issue, received call button not work some time... al this issue arises after purchasing 1 week and company not ready to replace hand-set, they ready to repair a new hand-set with technical issue...
This is very worst mobile set of Samsung.
i get frusted from this hand-set, for which purpose i had purchased.

Rahul Agrawal
[protected]

Samsung — Cell Phone problem

I have purchased SAMSUNG WAVE 575 mobile handset from a mobile shoppee in buldi, Nagpur. From the date of purchase I am facing the network coverage problem. I approached to the mobile shop from there I was asked to visit SAMSUNG customer care center. I went there and lodged the complaint but they replied that I should change my service provider because the handset is not compatible with AIRTEL & Reliance. Nobody disclosed this problem at the time of purchase. Now the Mobile shopkeeper is denying to repay my money or change it with another handset..
Please tell me Is there any solution?

Samsung — Non-availability of parts

I was fleeced into purchasing a Samsung CDMA phone (Model: SCH-S379, Serial no.: A0000017C8A67C, Colour- Red) by my local Reliance webstore in Dahisar, Mumbai which lied about Samsung's extremely poor after sales service and spare parts backup.
I happened to lose the Battery back panel during rush hour commuting on December 2009. Immediately, I went to the Samsung Service Centre in Borivili and registered my requirement. I was told to wait for fifteen days. Eventually, after a month and half of constant pursual, I was told to contact the Samsung Service Centre for the said part. That too was religiously done by me. One thing that I'd like to point out is that all along, never did personnel of either Service Centre ever keep their promise of keeping me updated. In fact, they even had the gall of challenging me to go ahead and complaint to whomsoever I wanted. That was because nobody in Samsung ever listened and nobody over there cared.
Shocked, I called up the Samsung Helpline (Complaint no. [protected]), only to find out that what I was told was absolutely true. Despite sugar laced assurances that the problem would be resolved, nothing happened apart from silly SMSes sent by the Call Centre server that the problem has been resolved. After several calls, I was given the names and contact numbers of two Samsung Service Managers, who were in charge of Mumbai area.( Mr. Atul- [protected], Mr. Shoaib Sheikh- [protected]). The most unfortunate part of the story is that their service was the worst. Despite several calls during work hours, my calls were unanswered. My SMS messages were never replied. In fact, if the Service Managers' lack of professionalism is any indication, not much can be expected of the people working under them.
In my efforts to having left any stone unturned to get the said part, I wrote lengthy E-mails to the support centres of all Samsung websites, which again failed to elicit any response.
What is annoying is the absolute lack of any sense of responsibility that is evident in the running of this Company's affairs. Probably, they're so damn confident of the corrupt system and the Indian public's 'CHALTA HAIN' attitude that they think that they can carry on with their irresponsible ways. This letter is my way of letting them know that the buck stops here.
It is easier to resort to violence to get myself heard (a stone pelted at one of the Service Centre's glazed windows is enough to make the ones sleeping inside to sit up and take notice), but I choose to use the pen or rather the mouse to make myself heard. Now, the point is whether anybody's listening?

Samsung — Non availability of Service

I FEEL SORRY TO INFORM YOU THAT I HAVE PURCHASED SAMSUNG REFRIGERATOR MODEL NO. RT40MAMS1/XTL FROM M/S. SALES EMPORIUM ULTADANGA WITH THE INTENTION THAT THE AFTER SALES SERVICE IS BETTER THAN ANY OTHER COMPANY.

I FEEL SORRY TO STATE THAT SINCE NOVEMBER 2009 I AM REGULARLY GIVING COMPLAINTS TO THE SERVICE CENTER AND THEIR CALL NUMBER ARE (TAKEN FROM THEIR WEBSITE):-

Call Number Call Status
[protected] Received
[protected] Received
[protected] Cancel
[protected] Cancel
[protected] Cancel
[protected] Cancel
[protected] Cancel

ALL COMPLAINTS MARKED AS CANCELLED IS REPORTED AS RESOLVED AS I HAD SPOKEN TO CUSTOMER CARE OVER PHONE. I AM SHOCKED TO HEAR THAT HOW THE MATTER IS RESOLVED INSPITE OF MY REPEATED COMPLAINT FOR THE SAME PROBLEM AT FREQUENT TIMES. TODAY I HAVE AGAIN CALLED AT SERVICE CENTRE AND HAS BEEN REPLIED THAT THE MATTER WILL BE REOLVED WITH 24 HRS.

I REQUEST YOU TO PLEASE ADVICE HOW TO TAKE ACTION AGAINST THE COMPNY AND ALSO REQUEST YOU TO PLEASE TAKE UP THE MATTER WITH THE CONCERNED SERVICE CENTER FOR WRONG REPORTING.

I can't agree more with the gentleman who has lodged his complaints against SALES EMPORIUM ULTADANGA.

I have ordered for a SAMSUNG Fridge and Washing machine before Puja commenced from this showroom. I have paid Rs. 8981 as down payment for both the items on 28th September 2011 and have been told that they would despatch my goods latest by 30th September 2011.

I think people in the delivery section are bunch of bustards as they keep on telling me lie and give silly excuses for not delivering my goods.

I WOULD SINCERELY REQUEST TO ALL THE BUYERS THAT THEY SHOULD NOT BUY FROM SUCH 3RD GRADED DEALER WHO DOESN'T KEEP THEIR WORD AND DON'T BOTHER TO CATER TO FULFILL CUSTOMERS' REQUESTS. THEY DON'T EVEN BOTHER TO DELIVER GOODS WHICH YOU BUY IN TIME, LEAVE ALONE SERVICING CUSTOMER AFTER THEY BUY GOODS FROM THIS DEALER.

- Arif Hasan

Samsung — parts not fit in tray

good morning sir...my microwave parts mainly big rack is not fit in tray....

vijay
[protected]
[protected]

Samsung — TV Complained

I have brought a flat samsung colour TV in the month of Nov, 2008 from Golden Electronics, Ladwa, Haryana but its picture quality is very poor and producing more sound.I have complained many times to shopkeeper and samsung office Karnal but no responce came from their end.They are just Ignoring us, they do not want to attend problem.This TV set is still in Gurantee period.In future I will not buy any thing from samsung after this Incident.No one has so much time to follow up with samsung on daily basis.I have very bad experience with samsung I will never recomend any one to buy samsung product.

I PURCHASE MY SAMSUNG TV ON 18 AUG.2007 I HAVE A PROBLEM IN MY TV ON 4.5.09 I GIVE COMPLAINT TO SAMSUNG INDIA SAMSUNG SENT HIS ENGINEER TO MY HOME AND REPAIR MY TV 29"AND GIVE ME BILL NO. 2762 BOOK NO. 56, DATE 5.5.09 BUT HE CHANGE MY TV PROGRAMING. WHEN I AGAIN COMPLAINT TO SAMSUNG AND TELL ABOUT MY PROBLEM THAN SAMSUNG AGAIN REGISTERED MY COMPLAINT AND GIVE ME COMP.NO.[protected] COMPANY SENT ME ONE OTHER ENGG. NAME MR. MADAN CONTACT NO.[protected]. HE COME AND MISBEHAVE WITH ME . HE SAID THAT THIS PROBLEM CAN NOT SOLVED BECAUSE COMPANY HAS NO ORIGNAL CHIP OF THIS MODEL. WHEN MY TV NOT IN WORKING DUE TO THIS CHIP NOT ADJUSTED BY MY TV MODEL THAN I GIVE ANOTHER COMPLAINT COMPANY SEND HIS ENGINEER HE REPLACE ON PART ON 6.6.09 HE GIVE ME ANOTHER BILL OF RS.80/-. BUT PROBLEM IS NOT SORT OUT. MY TV AGAINT GIVE PROBLEM ON 8.6.09 I AGAINT REGITERED MY COMPLAINT TO SAMSUNG THAT PLEASE SORT OUT MY PROBLEM COMPANY GIVE ME ANOTHER COMPLAINT NO. [protected] ON 8.6.09 THAT A CALL TO ME BY SAMSUNG ENGINEER THAT COMPANY NOT PROVIDE US O.E.CHIP NO.IC[protected]B+-ZIC ZAT. WHEN COMPANY PROVIDE US THIS ORIGINAL CHIP THAT WE SORTOUT UR. PROBLEM OTHERWISE NOTHING HAS BEEN DONE.NO BODY FROM COMPANY TO VISIT FOR REPAIR MY TV

Samsung TV — Mediocre Quality Product

I had bought Samsung TV model name CS29M21MAEXXTL on 14/10/2006 for Rs 14300 from Rahul electronics Dahisar. I have had almost 3 times major repairs till now dated 24/12/2010. The first time IC went out and I spent almost 2000Rs for repair. Again on 24/11/2010 picture IC went bad, also the external ports stopped working, and outer buttens were all malfunctioning. I spent Rs 1625 for all repairs and within 1 month the speakers were not working. Again I have to spent Rs 1200 for both speakers and extraa service charge to Abhinav Enterprises in Goregaon. All the repairs were done by Samsung authorized service centres. I dont understand why the Japanese companies are not selling quality products in India like they do in Europe and Japan. Why the mediocre quality product in India. Please take this problem of bad quality electronics sales in India seriously esp. Samsung.

Samsung — television

i phoned up currys asked for a number for samsung the given me a number for samsung because currys said that samsung answers all quairys on there products i phoned the number that was given to me on asnwering by samasung i given my name and explained to the main i soken to that i brough a 47 inch LCD television with samsung it had blueray, 32 inch samsung LCD and recently up to 2 months . the 37 inch LED television i quaired why the new LED television didnt make the signature tune when turning the telly on or off he asked me to wait so i waited up to 3 to 4 minutes i explained i was disabled then i explained to him about my medical condition. i also told him to use a impulant to check the modern number on the back of the television i couldnt see it correctly i said to him he needs to be impatitent with me and the phone was disconeccted i then phoned back the colege that answered was a lady i made sure from the begining to explain my medical condition what had acccured an explained what i was trying to to sort out with the new LED television the lady said something about unplugging the telvision out and i said i didnt hear you clearly could you say it again i asked then again i was disconnected i also said at the begining to the lady that answered the phoned i have a system in my property thats connected to BT because of my medical condition that links to BT ans all my calls are recorded and as she mentioned about the plug being taken out i was then disconeccted again and i am not pleased with how the calls where taken .

I have purchased a Samsung LED TV last year and there had always been a power problem with that. It was found that there is a motherboard problem. Samsung team replaced that but immediately another part of TV was burnt off. There has been no TV for 2 months and both Croma and Samsung have not been responding properly. They have not done any repairs on time and they keep buying time. I never expected that Croma, being such a reputed electronics retail shop would provide such TV sets whose quality has not been checked properly. And the service provided by Croma for the past 2 months is very very bad.

Mukund Joshi
[protected]