Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 827

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pradeepjhs
from Jaipur, Rajasthan
Report
Copy

Not compatible with softwares

Address:Uttar Pradesh

Dear Sir/Mam,

I have purchase a Mobile Phone Samsung Duos GT-B5722 in 21st February 2010 costing 9000.00 Rs., i was purchasing this handset for internet communication and using net applications, after purchasing this phone is not working with the Software. all service center's engineers are telling me this is the manufacturing problem they can't do anything in this.
now i am very tired with this phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mks.1988feb
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

starting logo hanging

Address:South Delhi, Delhi

Dear sir,

I have purchase Samsung mobile S379(CDMA) last year,
there was a problem in after switch off set is not going to switch on, this problem occurs in every 3 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahuli1975
from Darwha, Maharashtra
Report
Copy

Defective Phone Set

Address:Nagpur, Maharashtra

I have purshed a samsung handset model no M 8800 on 14/10/09 From City Collection Nagpur Aproxx. two - three months back the handset stopped working I approched the athroised service station at Nagpur they attended my compliant but again the same problem arising from the very next day . Now when I approched them for the same problem they are not attending it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajay soni
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water leaking

Address:Jind, Haryana

sir
i belived very much on SAMSUNG product & i have many product of SAMSUNG. but when i purchased the refrigerator of SAMSUNG my trust is broken. your service and product is very bad. i am purchased a SAMSUNG refrigerateor on may 2009 MODEL NO RA23/2009 S/N 04684ZAS500409. after one week of the purchased i have faced problem of water leaking from the back side. i have submited many complain on customer care. your technician visited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balajiseshadri
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Phone

Address:East Delhi, Delhi

Hi this is to bring to your kind notice about 1 of your Products went dead as soon as the warranty expired.

Before I start I would like to introduce myself, my name is Balaji Seshadri and I reside in New Delhi. In the month of September 2009 I was reading an electronic magazine in which I saw an ad about 1 of Samsung’s new addition in the cell phone market. Samsung Jet somehow I instantly liked the mobile and later I decided...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
advsushiltiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:Allahabad, Uttar Pradesh

dear sir
I bought a refrigerator from sum sang this item is not working last two month i inform to sum sang service center and large a complain on this number [protected] and got a complain no [protected] dated 31/08/2010.but my refrigerator not ok on this date .last one week my refrigerator in sum sang service center .so i want some satisfactory reply from your side ...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dinaincontact
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Coimbatore, Tamil Nadu

Hi,
I bought a new mobile Samsung E1100T ON 10/08/2009. That malfunctioned onits 8th month. I gave that to Samsung Authorised service center (Asia Electronics, R.S Puram, Coimbatore) on 01-July-10. They have not rectified the problem for 3 weeks and after 3 weeks they gave me the hand set and said the problem has been solved. I have checked infront of them for the problem, but they have not done the service well. And i again gave...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anil bapardekar
from Pune, Maharashtra
Report
Copy

after 15 days not resolved my tv problem.

Address:Maharashtra

Dear sir,
My complaing no-[protected]
no proper engineer in service ctr, tow diffrent engineers visit in home but
complent not resolved till today.he take a charge as per rule,again and agin i call customer ctr, but always executive busy.. tell me executive free time for talk on phone. YOUR ENGINEER NOT A SLOVED PROPER TV PROBLEM.
REQ ME SENIOR TECHNICIAN, and plx solve my problem.other wise i complaint against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paranshu2002
from Almora, Uttarakhand
Report
Copy

Complaint lodged 2 years back is not yet resolved

Address:Jodhpur, Rajasthan

I purchased the samsung refrigerator on 25th October 2008. I lodged the complaint regarding the breakage of freezer door and chill tray to the vendor within the warranty period. The vendor just keep on postponing the resolution for almost a year. Then I lodged the complaint (complaint number : [protected]) with the customer care department on 15h September 2009. Since then I am regularly contacting the customer care department for the resolution,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uditsalvan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine button not working

Address:Ghaziabad, Uttar Pradesh

We Bought a Fully Automatic Washing Machine 3 days back from Samsung Tirupati Electronics in Ghaziabad, that is Sunday October 10, 2010. One of the buttons is not working on the machine, we complained to Samsung people with complaint number [protected]. To my dismay and horror both have said they will not replace the machine and rather repair it, we have not used the machine even once and it is the samsung engineer who told us that the machine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheer Nair
from Anantapur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hanging of Software

Address:Bangalore, Karnataka

Dear Sir/Madam,
I purchased Samsung S-3010-i on 2nd Aug 2010 from Mobile Store and on the same evening while taking photographs, the software was hanging. On instructions from samsung customer care i gave my mobile for software upgradation at M/s RKR Infocom (Work Order # WA[protected] dtd 8/7/2010), which didn't solve my problem & is still recurring.

My wife who is using Samsung Corby is complaining of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
trupti ranjan lenka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Mobile Model GT -S5233A

Address:Bangalore, Karnataka

I have purchased GT-S5233A, phone a year back and now the touch screen is not working. When conatcted Samsung Service centres they are very rude in approcal and not at all co-operating to solve issues but giving here and there number to call and repair. When contacted their Service centres no one is carring the touchscreen. Very poor quality and pathetic product. Request everyone not to use Samsung Mobile phones....They are simply waste....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bibhas chatterjee
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lcd monitor

Address:Murshidabad, West Bengal

i have bought a 20' lcd monitor just 3 days ago. but i am see two very small patches on the screen.please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
M
mmegaaa
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water leakage from the Ac

Address:Chennai, Tamil Nadu

I (Manimegalai) have bought asamsung spilit AC on 2006.I have lodgeda complaint that there is water leakage from the machine and a service person came and do something, but the problem remains in the state whe i complied.(date 28.9.10,claim no [protected]).Theni made another complaint on 7.10.10(,no [protected]).The same person came and do something and gone ,but still the problem has not been rectified. I have paid proper service charges.The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaggyam
from Pune, Maharashtra
Report
Copy

Service not available

Address:Chennai, Tamil Nadu

Dear Team,

I Bought a SAMSUNG Micro wave owen and a washing machine 3 years ago. Wahsing machine for 10,600 and owen for 15,000. And both were down two months ago. I registered a service call then. Some of their engineer visited us and gave some estimation for both. They said that tub of the washing machine is damaged and the front panel of the owen has to be replaced. I immediately asked them to replace those, for which they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav929234
from Nawanshahr, Punjab
Report
Copy

haven't got the delivery of the product to be replaced

Address:Ferozepur, Punjab

i have registered a complaint abt one and half months ago regarding replacement of my headphones. but i haven't got them replaced till date. samsung service centre, ferozepur city is making excuses all the time by mentioning a next date to me of delievery of headphones. i m not saying tht it's total their fault as i was unable to reach the centre at their first mentioned time bcoz of personal reasons. they excused me tht ur headphones...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh_khirad
from Delhi, Delhi
Report
Copy

Delaying in repairing mobile since 1.5 month

Address:Thane, Maharashtra

I submited my mobile in service center for repairing on 6th Sept 10 having bluetooth not working. They inform me that it will get resolved in 2-3 days, but after 10 days when i went for mobile delivery they infrom me that touch pad is not working and again it will take 4-5 days. But after doing followoups on alternate day they again asking me to wait for another couple of days. From last week when i call them they told me mobile is ready,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devendra.verma
from Kovilpatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST AFTER SALES SERVICE

Address:Gautam Buddha Nagar, Uttar Pradesh

BEWARE FROM SAMSUNG PRODUCTS:-

I HAVE PURCHASE A SPLIT A.C. IN MAY 2010. SINCE LAST MONTH (SEPTEMBER 2010) NOT WORKING ( COOLING PROBLEM) & I MADE A COMPLAINT ON 27/09/2010 TO SAMSUNG CUSTOMER CARE & TODAY 13/10/2010 THEY ARE NOT CARE TO SOLVE CUSTOMERS PROBLEMS AFTER RELEATED SEVERAL CALLS. NOW I AM FEDUP WITH SAMSUNG.
I URGE TO ALL WHO ARE GOING TO PURCHASE SAMSUNG PRODUCT IN FUTURE, PLEASE DO NOT PURCHASE...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
Chowdri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible Service Response

Address:Andhra Pradesh

My wife has been calling repeatedly for someone from service to come and look at our refrigerator that has been malfunctioning, for more than 5 weeks. Once, on the phone she was told to turn off the refrigerator and restart to see if the problem would reset, since they thought it was a sensor problem. Prior to that over 6 months ago, the filter was not functioning and till date no replacement has been provided, the standard answer, awaiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saipraveend
from Chennai, Tamil Nadu
Report
Copy

Bluetooth not working

Address:Krishna, Andhra Pradesh

I have purchased SAMSUNG GALAXY I7500 mobile at Mobile store in Vijayawada. Bluetooth of the mobile is not working ( This is the case with all mobiles of this model). Thousands of customers who bought this mobile are cheated by the company. Kindly take the necessary action and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy