Samsung India Complaints & Reviews

I bought a 22" LCD monitor (SyncMaster 2233)
The monitor was working properly for 4 to 5 months.
Suddenly white horizontal lines started appearing on screen within two days some lines turned black and round black spots started papering on screen and changed position from one spot to another
I made a complaint at Samsung service center but no one came to attend the complaint after repeated complaints everyday service engineer came after 5 days and told me that papering of lines is a common problem but black spots on all over the screen which keep on moving is because there is gas in the screen which might have developed bubbles but he has not attended such complaint till date.
I was told that the screen will be repaired or changed within 2 to 3 days but no action has been taken till date.
2 to 3 days turned to 10 to 15 to 20 business days.
Every time I called them they gave me the runaround; parts not available in store etc. Never came up with a concrete date for the exchange or repair
I highly doubt Samsung would do anything for my monitor or keep on giving me lame excuses every day.
I have been using Samsung products like LCD TV, refrigerator etc. and never faced any problem with the products till date this is for the first time I made a complaint but if the response of the company in attending the complaints is like that I will never buy Samsung products in my life and would also recommend not to buy products to my friends because of poor services they offer.
Avoid Samsung products as they do not come through on their warranty.

Dear sir/Madam
i purchase SAMSUNG LCD MONITOR on 11/05/2010,
Product description--

SAMSUNG LCD MONITOR
MODEL NO---B2030
S/N[protected]PGZ403657

Sir i have problem that its not power on. when i connect it to power code its no power come on power button it's like DEAD.
sir i request to u that please i need your support send your service engineer and solve my problem as soon as possible.


Thanking you

Omprakash ([protected]@gmail.com / [protected]@yahoo.com)
C-30,Jain Park.Kiran Garden(Matiyala Road)
Uttam Nagar(delhi)

sir mere mobile (samsung gt s3310) ka body kharab ho gaya hai maine service center per dikhaya to unho ne kaha ki company S 3310 KA BODY BANANA BAND KARDIYA HAI. PLZ SIR HELP ME.

Dear All

Main ek samsang mobil( S 3310 ) set kharida hai ,lekin shopkeeper mere ko gaye ek mahine se vat ka bill nahi de raha hai. Main kitne saare chhakkar lagaye lekin de nahi raha hai .koi bhi karan batata hai. bill book nahi hai ,vat ka no. nahi mila hai .
lekin mere se usne tax le liya hai!!!!!!!!!!!!

krupya
HELP ME
THANKS
HEMANT
[protected]

i have purchase a samsung Notebook N148 2days ago,suddenly display off and does't on,

Dear Sir...
I just want to ask if the samsung draw is really true in london? cause i receive text messages and email from samsung that i won (650.000.00) pound in their draw this year...that my prized is temporarily in NATWEST BANK PLC,LONDON E13 9AB UNITED KINGDOM...i want to know it asap if its really true... if you need my info...email me back cause i"am afraid to put my info in the net...scammers are so damn many....please help me to clarify my mind
thank you so much

I brought samsung refrigerator from sanjay salse Andheri(E) model no RS 21 HNTPN on[protected] .The same day we realised lights inside the refrigerator are not working and we made complaint to Samsung Customer Care.After a week period the repairing work was carried out by their mechanic and the freez stopped working completely. After regular comlaints it was promised by the company to give replacement of new one within ten days .Till date no replacement is done and we suffered alot during festivals and our kitcen space is also blocked.We want our money back along with compensation for the hardship and in convience caused by the defected product and disghusting service of the company. and we do not want simply replacement of the product.

hi im gaurav i registered a complaint regarding my samsung lcd monitor 19 inches on 1st of october but since now no action has been taken to solve it, i dont know what the hell is this , i was calling samsung coustomer care no. 30308282 almost daily but everytime i called they say we arrange call back service for you sir but till now i received no call, no responce from them, i dont knoe what the hell is that,
my product is under warranty ,i request you to kindly do something to solve my problem its affecting my business
thanks
gaurav bhutani
F-54 moti nagar new delhi 10015
[protected]

Dear Sir:

I have lost my samsung mobile phone model
B-3210 having IMEI no.[protected] yesterday i.e. on[protected] at Khairatabd at around 2 Pm.

Kindly Dear Sirs

Yesterday i.e. on[protected] at around 2.00 pm I have lost my Samsung Mobile phone Model B-3210 having IMEI No.[protected]- Colour "Chrome Yellow". Kindly try to locate the same immediately and intimate at the following address given below :

B.R.JAISIMHA - PH.NO.[protected] OR
INDIRA JAISIMHA - PH.NO. 40143334 OR
S.KRISHNAMACHARY - PH.[protected] OR
S.SAMPATH KUMAR - PH.[protected] OR
RADHA - PH.[protected]
E-MAIL ID : brjaisim [protected]@yahoo.com and [protected]@yahoo.com

RES: ADDRESS : FLAT NO.G-1, SURYA ENCLAVE, 6-3-609/37, ANANDNAGAR COLONY, KHAIRATABAD, HYDERABAD 500 004 (AP)

Also I would request you to see that the instrument having the above IMEI No. no communication can be sent or received and see that it is totally blocked and it cannot be used at all. If it is found and handed over to the rightful owner then the instrument may be put into use.

Kindly acknowledge the receipt of this mail by send a mail as above and sms on above mentioned mobile numbers.

Kindly do the needful at the earliest.

Thanking you

Yours faithfully,

B R JAISIMHA

hi,
my samsung mobile sch b319 locked with sos
when have reset memory
what i do
this is mot good samasung

gmail, google maps, e buddy etc. all network based java software doesn't run on samsung corby gt c-3510. kindly find some solution in your upcoming mobiles.

Dear Sir/Madam,

I have purchased a samsung mobile S8300 having IMEI no. 359043/02/549461/5 on 13/06/2009 with Rs 24,000/ & in within 20 days , the set has to sent to samsung service centre for repairing & then they kept it for for 20 days & it was told that full circuit board was replaced without any money as it was within warranty. Then again a problem came in the display on 10/06/2010 which was on the verge of warranty period & they changed some internal communication strips . Now again , memory card slot is not reading with display is giving troubles . I have to give then Rs.1500 to repair urgently only the display as it was outside the warranty & they are asking for Rs. 8000 for reparing the memory slot .Plz. tell me how to get justice from such a big name prviding their customer such a poor service.
Plz. call for details if you want e.g. my purchase bill etc.
Regards,
Santanu Banerjee ( Mob: [protected])

Dear Sir
I would like to request to you that 3rd of sep i bought My samsung c-5212 handset but after 10 days i just wantted to record song from FM , it was recorded but not playing properly .then i visit to my nereast service center they told me that its a manufacturing defect they told me to give the mobile to for ten days we are change the electronic board but they are unable to provide me any alternative mobile .
Shuvendu Guha MO:[protected] Ph:[protected]

i have purchased Star-3G- S5603 from Universal marathalli on 29.07.10 , one month later battery back up failure then now Memory card was not working i have checked with service centre Service Estimation cost will be 80% of mobile cost but they are telling that Memory card IC there is no warranty but the time of purchase they given the manufacturing warranty, the warranty will be false pls aware i have spent Rs. 8240 i want the mobile problem to be sortout with the warranty

I recently bought a samsung corby gtb5210 mobile but when i tried ti install the kies software on my laptop (compaq pressario amd turion pro./vista home basic) it could not install with the 2 cd given with handset. I cant connect the mobile with my pc. I tried to download the softwate from www.samsungmobile.com website but yet i failed to instailed with the error that MSC thunder file has some problem. Kindly advise.My eamil ID IS [protected]@yahoo.com. Name: Rajeev Lall Mob No is [protected]

Sir,

I have bought a new mobile (c6112) dual sim mobile from Samsung showroom and the mobile charger they have provided is not working after first charging. I have approached the showroom and they have given me the address of their service center in Trivandrum (Their phone number is[protected],[protected]. I have shown that charger to the authorized service center in trivandrum and they told me to submit the photocopy of the bill, etc on September 04, 2010. After 3 weeks, they told me that my battery is ready and you can collect the battery. I told them that my battery dont have any complaint and the complaint is with the charger. They told me they will call back again. After few days, they called me and saying that my battery is ready. I repeated the same and they have given me the same answer (will call you back). Till today I didnt get any response from them. Today (October 20, 2010), I enquired about the charger and they dont have any answer and told me to wait for more days. I am wondering such a big company dont have an extra charger!!!!. I cant able to charge my mobile with duplicate chargers and all. Please give me a solution for this.

Regards

Somesh

Sir,
I m Dr Sunil Ramawat,MBBS,MS Orthopaedics, working as consultant Orthopaedic surgeon at Dombivali.
I had purchased one mobile hand set SAMSUNG CORBY PRO MODEL NUMBER B 5310,on 13/08/10 from shope located at phoenix mall , lower parel mumbai.
Its touch pad stop working on 12/10/10 suddenly with out any external factor.I went to service center located at Dombivli east name as POPULAR TELECOM on 11/10/10 at 4 pm . That time the center was shut down . So many people was waiting out side. Then one representative of service center came out and told that server is down so they cant take my order and i have to come again on next day. Then I went on next day and I showed it to service center on 14/10/10 with assurance that they will repair it soon.
I went there 4 times after that to get back my feed back and i called them on given phone number.But my mobile is still not repaired.
The reason they told me that they are not getting TOUCH PAD from company even after placing order my mail.
Sir I m a Doctor by profession and i had a lot of phone memory in my mobile and i m helpless without my phone. I want my mobile should be repair soon .
After doing all my efforts I m frustrated and I m making complaints against SAMSUNG MOBILE.

please look after in this mater.

thanking you.
Dr Sunil Ramawat

Hi! This is Sanjay Danny. I was gifted new Samsung Metro from my wife but unfortunately 4 days later got bad (damaged screen). I gave it to the service center in Sec-27 (CEE EMM Services) on 6th of Oct 2010 hoping that it won’t take much time. I was informed that it will be done in a week’s time.
After a week when I went to take my phone I got a great news stating that the part is not available and was asked to wait for a day as the part will arrive in the evening and will only take 15 min to fix. So I, with lil frustration went and came back the next day and got the same information that was popping in the back of mind. I was informed that the part had been ordered but due to the CWG it did not arrive. Hence I was asked to come after 5 days but as I called them today 22nd of Oct. they still don’t have the part and are asking me to wait for another 15 days as the part become available.......I think I would also have to go through the same misery as the other people who have the similar kinda of complaint.....Just to add on I was also given a Number of Mr. Vikas, Asst. Manager of this center who either never picks up the phone or is out of reach besides that the service centers # itself is engage or hardly gets picked up......God! THESE GUYS ARE TERRIABLE. This is really an example of poor service.
They are the authorized services centers by SAMSUNG. Is this the kind of customer services SAMSUNG wants to provide to their customers? Well! I doubt...cause with this kinda of incompetent services SAMSUNG will never raise in market especially in this era of technologies and customer services and competition. Even small companies have got better customer services & support as compare to this service. SAMSUNG should really look into this. Though, this sounds lil frustrated and small but on a bigger picture SAMSUNG should certainly take some measures to improve their customer support to avoid the frustration and gain customers faith in market.....I AM VERY VERY DEVESTATED AND DISAPPOINTED.

I purchased this phone few months before. while using i've many doubts & complaints. i contact the dealers who sold this set to me. they direct me to service centers but the service center located tooooooo far from my location if i contact by calling they can't listening or understand my words when my browse the samsung website the details are not enough not for this mobile many electronic products and the customer service is...

I have purchased the mobile model Number GT-S5603 as on 20.04.2010. But the mobile became dead (no power) within warranty period, hence i have submitted the mobile set to your authorised dealer "Vindhya Associates, Hanuman Katra, Near Masjid, Renukoot. He has give the customer copy of work order number WA[protected] dt 15.09.2010. But till date neither i get the mobile repaired/replaced not any response from your dealer.

Due to this i am not able to use the mobile service, for which i have purchased the set & facing a big problem. You are requested to look into the matter and resolved the problem ASAP under intimation to us.