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Samsung India Complaints & Reviews

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Updated: May 27, 2026
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S
soumen123
from Delhi, Delhi
Oct 27, 2010
Resolved
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Address: West Tripura, Tripura

Dear Sir
I am here to log a Complaint against S.B.Electronics 524,H.G.B.Road, beside MadanMohan Mandir, Melarmath, Agartala- 799001,Tripura West. email: s.[protected]@rediffmail.com, Phone No.[protected].They provide SAMSUNG Mobile Service in Agartala West Tripura. I bought a Samsung SGH L700 Handset on 8th october 2009, the handset was working fine till August 2010, since then there a problem arise in the mouth speaker of the handset. As it was within warranty period I took it to the above mentioned servicing center during 1st week of August, they told me that the mouth speaker should be replaced, the service book work order no was 3511. They returned the handset after 15 days. For 2-3 days the handset worked fine but again the same problem arised. Again I took it to the same servicing center, and now they ruled out that it has some circuit board and software problem, and now they returned it after a month. After that it was working but with some strange keypad problem and after a week the same mouth speaker problem arise. But now It was out of warrenty and they are charging Rs 500 to rectify the mouth speaker.
I would like to request you to take strong action against the above mentioned Servicing center
as they has harresed me physically and economically.

With Thanks
Souman Bhattacharjee
Agartala, Thripura West
Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.

Samsung / SGH-l700 — handset problems

sir,

My Name is Venugopal HS i purchased Samsung Mobile SGH700 of worth 5700.00 6 months back. the mobile is always automatically switched off, I can't switch on again from last 5 months. That phone was troubling me a lot. 7 times i given that phone to service center he changed mother board already 2 times. but still the problem is not solved. so my feeling is Chinna mobiles r very better than Samsung mobile , why because i dont feel any difference between those two both phones cannot be used more than 1 year. the only difference is cost and the brand Actor Amir Khan .
When i went to service center there r more people in standing in front of me with their damaged mobiles
i have seen so many other mobile service centers(except Samsung) i have nt seen a man inside .
Why because they Maintain that much quality . I even bet u that most no.of complaints Received by Samsung Mobile Service center are in more number when compared with other Mobile Service centes.
So today i decided to give a complaint on the worst mobile brands in the world Samsung . Why u r making
these phones and troubling the customer . u r waste in product making and giving waste in serivces.
Kindly solve this problem and provide customer satisfaction giving by purchasing amount .


Regards
Venugopal H S
[protected]
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    C
    chitranjan sharma
    from Delhi, Delhi
    Oct 27, 2010
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    Address: Mumbai Suburban, Maharashtra

    most unfortunately we baught the above mentioned ac from samsung dealer M/S omega electronics, chandravarkar road, borivili west mumbai-92 on 12.6.2010 and since then repenting for this purchase.
    a.c not functioning repeated requests have been made at omega electronics as well as samsung custmer care and after more then a month's persuation one day samsung man came & took a part and assured
    to come next day about a month back but till date we are waiting.
    while contacted omega they said the part is not available hence the a.c would be replaced and we are constantly reminding them every day now they are saying it will take another 10 days can some one
    in samsung will look into the matter and give us the confidence that we did not buy the product of wrong company SAMSUNG.
    rusan healthcare pvt ltd
    jogeshwari west mumbai-102
    Aug 13, 2020
    Complaint marked as Resolved 
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      V
      vijitha.sr
      from Bengaluru, Karnataka
      Oct 27, 2010
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      Address: Nalgonda, Andhra Pradesh

      Dear Sir / Madam
      This is Srinivas Reddy Annem, Rishitha's Father, who had been applied for the passport. We wonder, how long should we wait for the passport. Please find the below details.

      File Reference Number : HYD-Z[protected] Application Date :[protected]
      Applicant's Name : RISHITHA ANNEM Applicant's Date of Birth :[protected]
      STATUS :
      It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time

      Nobody knows the update for the same, I tried calling directly RPO, Hyderabad, but no responce
      I emailed to rpo.[protected]@mea.gov.in , but I see no response.

      I see the following address who is responsible for my passport, Kindly check the same, and help us to resolve this issue. If not, Please provide us the officer details to whom I should enquiry about this.

      Central Public Information Officer ::
      Shri. Srinivas Gotru, IFS
      Regional Passport Officer
      Passport Office, Kummaraguda, Hyderabad 500003
      Phone No :[protected]/27715333 Fax No :[protected]

      Appellate Authority ::
      Joint Secretary (CPV) and CPO
      Ministry of External Affairs
      Patiala House Annexe, Tilak Marg, New Delhi
      Phone No :[protected],23384529
      Fax No :[protected],23782821

      Thanks,
      Srinivas
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        rajpal rawa
        from Sikar, Rajasthan
        Oct 26, 2010
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        Address: Uttar Pradesh

        sir
        i m major in army and bought the samsung mobile s5233s on 3rd jan2010.i had many minor problems. so finaly i went to 'TELE CARE' AUTHORISED service centre14/18 l.b.s marg civil line allahabad(u.p), and got my job card no .-WA[protected] for the complaint of touch pad not working on 11thoct2010.
        i was being told that my hand set will be repaired with in a week and was promised that i will be contacted on my no. but till today no one contacted and i hav been calling them daily but there respose is negative and nor repling my calls
        i request for your kind assistence and help to end this prolonged ageny
        major r.s rawat
        my contact no.[protected]
        Samsung India customer support has been notified about the posted complaint.
        Genuine complaint.Should be taken up and he must be helped
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          M
          Manju Ahuja
          from Delhi, Delhi
          Oct 26, 2010
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          Address: West Delhi, Delhi

          I bought a 22" LCD monitor (SyncMaster 2233)
          The monitor was working properly for 4 to 5 months.
          Suddenly white horizontal lines started appearing on screen within two days some lines turned black and round black spots started papering on screen and changed position from one spot to another
          I made a complaint at Samsung service center but no one came to attend the complaint after repeated complaints everyday service engineer came after 5 days and told me that papering of lines is a common problem but black spots on all over the screen which keep on moving is because there is gas in the screen which might have developed bubbles but he has not attended such complaint till date.
          I was told that the screen will be repaired or changed within 2 to 3 days but no action has been taken till date.
          2 to 3 days turned to 10 to 15 to 20 business days.
          Every time I called them they gave me the runaround; parts not available in store etc. Never came up with a concrete date for the exchange or repair
          I highly doubt Samsung would do anything for my monitor or keep on giving me lame excuses every day.
          I have been using Samsung products like LCD TV, refrigerator etc. and never faced any problem with the products till date this is for the first time I made a complaint but if the response of the company in attending the complaints is like that I will never buy Samsung products in my life and would also recommend not to buy products to my friends because of poor services they offer.
          Avoid Samsung products as they do not come through on their warranty.
          Aug 13, 2020
          Complaint marked as Resolved 
          Totally avoid Samsung! They suck. Still Sony is the best.
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            O
            opjat
            from Gurgaon, Haryana
            Oct 25, 2010
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            Address: Delhi

            Dear sir/Madam
            i purchase SAMSUNG LCD MONITOR on 11/05/2010,
            Product description--

            SAMSUNG LCD MONITOR
            MODEL NO---B2030
            S/N[protected]PGZ403657

            Sir i have problem that its not power on. when i connect it to power code its no power come on power button it's like DEAD.
            sir i request to u that please i need your support send your service engineer and solve my problem as soon as possible.


            Thanking you

            Omprakash ([protected]@gmail.com / [protected]@yahoo.com)
            C-30,Jain Park.Kiran Garden(Matiyala Road)
            Uttam Nagar(delhi)
            Aug 13, 2020
            Complaint marked as Resolved 

            Samsung — LCD REPAIRS NOT CARRIED OUT

            WE HAVE MADE A COMPLAIN ON 30TH OF JUNE REGARDING OUT LCD TV NOT WORKING WHICH HAS BEEN PURCHASE IN 16TH FEB 2010 WHICH IS UNDER WARRANTY BUT THE TECHNICIAN VISITED ONCE AND SAID THAT PART IS NOT AVAILABLE IN STOCK SO ITS GOING TO TAKE FEW DAYS WE WAITED, BUT NOW AFTER REPEAT CORRESPONDENCE STILL NOT RESPONSE FROM THE SAMSUNG PEOPLE TO SOLVE THE PROBLEM NOR ANY CALL BACK FOR DETAIL FOR THE PART TO COME UP .I WOULD LIKE TO LODGE MY COMPLAIN AND GET A REPLACEMENT OF THE FAULTY LCD TV .OUR COMPLAIN NO IS [protected].

            SAMSUNG INDIA LTD. — replacement of GT-S3370sl.no.-RW8Z77471M

            no action is taken by samsung india till date as complaint was filed on[protected],complaint no. is [protected], for replacement of above handset,as handset was repeating same problem again&again since june 2011 to july 2011.,the attitude of service center staff&samsung local staff is completly uncooperative& their head office at gurgaon(haryana) was informed by mail & regd.letter but no action& (reply) was taken till date& my handset is still lying with their service centre since july-11-2011.

            RECONNECT — LCD NOT WORKING

            Reconnect LCD TV
            Module No.L3298A-HD
            SERIAL NO. 1108-L3298A-HD 06879
            PURCHASE DATE 28NOV2011
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              R
              rakesgopal1
              from Gurgaon, Haryana
              Oct 25, 2010
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              Address: Uttar Pradesh

              sir mere mobile (samsung gt s3310) ka body kharab ho gaya hai maine service center per dikhaya to unho ne kaha ki company S 3310 KA BODY BANANA BAND KARDIYA HAI. PLZ SIR HELP ME.
              Aug 13, 2020
              Complaint marked as Resolved 

              SAMSUNG GT s3310 MOBILE — NON COMPATIBILITY WITH NEW 64 BIT SIM CARD

              Model - Samsung Mobile GT-S3310
              Date of Purchase18/7/2009
              Samsung BP NO [protected]
              MICRO SERVICES, Samsung Mobile Service Center, Thane's WORK ORDER No WA[protected] dated 12th August, 2009.
              Phone hang using 64 bit MTNL SIM card.

              Complaint pending with samsung from last 12 days.
              sir mere mobile (samsung gt s3310) ka body kharab ho gaya hai maine service center per dikhaya to unho ne kaha ki company S 3310 KA BODY BANANA BAND KARDIYA HAI. PLZ SIR HELP ME.
              sir aap ki company kaha ki hai
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                H
                hemant786
                from New Delhi, Delhi
                Oct 25, 2010
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                Address: Nashik, Maharashtra

                Dear All

                Main ek samsang mobil( S 3310 ) set kharida hai ,lekin shopkeeper mere ko gaye ek mahine se vat ka bill nahi de raha hai. Main kitne saare chhakkar lagaye lekin de nahi raha hai .koi bhi karan batata hai. bill book nahi hai ,vat ka no. nahi mila hai .
                lekin mere se usne tax le liya hai!!!!!!!!!!!!

                krupya
                HELP ME
                THANKS
                HEMANT
                [protected]
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                  U
                  utili68
                  from Delhi, Delhi
                  Oct 25, 2010
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                  Address: Bankura, West Bengal

                  i have purchase a samsung Notebook N148 2days ago,suddenly display off and does't on,
                  plz inform the nearest service center of my location, so i can solve my problem as soon as possible
                  i am not satisfied to purchase a samsung note book at all
                  i am a bigtv customer want to recharge my account with 2000 rupees but can not get voucher above rupees 100 in oo-ur bankura town in westbengal722102. my phone no is [protected]
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                    A
                    Azskull
                    Oct 25, 2010
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                    Dear Sir...
                    I just want to ask if the samsung draw is really true in london? cause i receive text messages and email from samsung that i won (650.000.00) pound in their draw this year...that my prized is temporarily in NATWEST BANK PLC,LONDON E13 9AB UNITED KINGDOM...i want to know it asap if its really true... if you need my info...email me back cause i"am afraid to put my info in the net...scammers are so damn many....please help me to clarify my mind
                    thank you so much
                    I just received a similar "scam" SMS today about winning the 2011 Samsung Int'l Mobile Evo. That is around EUR 550K! It was sent by this mobile phone: [protected]. It appears originating from Turkey.

                    My reaction: I replied to that scammer and specifically tell him to claim the prize in behalf of me. I hope he dies of sudden cardiac arrest by claiming that huge prize! :-) -dcs
                    I also got the same SMS today. Mobile #: +[protected]
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                      S
                      Sandip B. Rajput
                      from Mumbai, Maharashtra
                      Oct 25, 2010
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      I brought samsung refrigerator from sanjay salse Andheri(E) model no RS 21 HNTPN on[protected] .The same day we realised lights inside the refrigerator are not working and we made complaint to Samsung Customer Care.After a week period the repairing work was carried out by their mechanic and the freez stopped working completely. After regular comlaints it was promised by the company to give replacement of new one within ten days .Till date no replacement is done and we suffered alot during festivals and our kitcen space is also blocked.We want our money back along with compensation for the hardship and in convience caused by the defected product and disghusting service of the company. and we do not want simply replacement of the product.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Consumer being taken for a ride causing so much of hardship is to be condemned& the co must be
                      Made to pay for it, &warned not to repeat such things in future.
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                        G
                        gauravbhutani1984
                        from Karnal, Haryana
                        Oct 24, 2010
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                        Address: West Delhi, Delhi

                        hi im gaurav i registered a complaint regarding my samsung lcd monitor 19 inches on 1st of october but since now no action has been taken to solve it, i dont know what the hell is this , i was calling samsung coustomer care no. 30308282 almost daily but everytime i called they say we arrange call back service for you sir but till now i received no call, no responce from them, i dont knoe what the hell is that,
                        my product is under warranty ,i request you to kindly do something to solve my problem its affecting my business
                        thanks
                        gaurav bhutani
                        F-54 moti nagar new delhi 10015
                        [protected]
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                          B
                          B.R. JAISIMHA
                          from Delhi, Delhi
                          Oct 24, 2010
                          Resolved
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                          Address: Hyderabad, Andhra Pradesh

                          Dear Sir:

                          I have lost my samsung mobile phone model
                          B-3210 having IMEI no.[protected] yesterday i.e. on[protected] at Khairatabd at around 2 Pm.

                          Kindly Dear Sirs

                          Yesterday i.e. on[protected] at around 2.00 pm I have lost my Samsung Mobile phone Model B-3210 having IMEI No.[protected]- Colour "Chrome Yellow". Kindly try to locate the same immediately and intimate at the following address given below :

                          B.R.JAISIMHA - PH.NO.[protected] OR
                          INDIRA JAISIMHA - PH.NO. 40143334 OR
                          S.KRISHNAMACHARY - PH.[protected] OR
                          S.SAMPATH KUMAR - PH.[protected] OR
                          RADHA - PH.[protected]
                          E-MAIL ID : brjaisim [protected]@yahoo.com and [protected]@yahoo.com

                          RES: ADDRESS : FLAT NO.G-1, SURYA ENCLAVE, 6-3-609/37, ANANDNAGAR COLONY, KHAIRATABAD, HYDERABAD 500 004 (AP)

                          Also I would request you to see that the instrument having the above IMEI No. no communication can be sent or received and see that it is totally blocked and it cannot be used at all. If it is found and handed over to the rightful owner then the instrument may be put into use.

                          Kindly acknowledge the receipt of this mail by send a mail as above and sms on above mentioned mobile numbers.

                          Kindly do the needful at the earliest.

                          Thanking you

                          Yours faithfully,

                          B R JAISIMHA
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            aayushshrivastava
                            from Bhopal, Madhya Pradesh
                            Oct 24, 2010
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                            Resolved

                            Address: Jabalpur, Madhya Pradesh

                            hi,
                            my samsung mobile sch b319 locked with sos
                            when have reset memory
                            what i do
                            this is mot good samasung
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Samsung India customer support has been notified about the posted complaint.
                            samsung SCH B319
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                              sanjay06aug
                              from Imphal, Manipur
                              Oct 23, 2010
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                              Address: Allahabad, Uttar Pradesh

                              gmail, google maps, e buddy etc. all network based java software doesn't run on samsung corby gt c-3510. kindly find some solution in your upcoming mobiles.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              hi this is kanthis i've samsung gt c3510 croby pop mobile i try loading google maps for navigation but when i try opening it it say's network unavailable pls contact your carrier this application requires data connection
                              pls help me out
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                                santanu_ee5
                                from Darwha, Maharashtra
                                Oct 23, 2010
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                                Address: North 24 Parganas, West Bengal

                                Dear Sir/Madam,

                                I have purchased a samsung mobile S8300 having IMEI no. 359043/02/549461/5 on 13/06/2009 with Rs 24,000/ & in within 20 days , the set has to sent to samsung service centre for repairing & then they kept it for for 20 days & it was told that full circuit board was replaced without any money as it was within warranty. Then again a problem came in the display on 10/06/2010 which was on the verge of warranty period & they changed some internal communication strips . Now again , memory card slot is not reading with display is giving troubles . I have to give then Rs.1500 to repair urgently only the display as it was outside the warranty & they are asking for Rs. 8000 for reparing the memory slot .Plz. tell me how to get justice from such a big name prviding their customer such a poor service.
                                Plz. call for details if you want e.g. my purchase bill etc.
                                Regards,
                                Santanu Banerjee ( Mob: [protected])
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                                  Shuvendu Guah
                                  from Bengaluru, Karnataka
                                  Oct 23, 2010
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                                  Address: Birbhum, West Bengal

                                  Dear Sir
                                  I would like to request to you that 3rd of sep i bought My samsung c-5212 handset but after 10 days i just wantted to record song from FM , it was recorded but not playing properly .then i visit to my nereast service center they told me that its a manufacturing defect they told me to give the mobile to for ten days we are change the electronic board but they are unable to provide me any alternative mobile .
                                  Shuvendu Guha MO:[protected] Ph:[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    skumar367
                                    from Bengaluru, Karnataka
                                    Oct 23, 2010
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                                    Address: Bangalore, Karnataka

                                    i have purchased Star-3G- S5603 from Universal marathalli on 29.07.10 , one month later battery back up failure then now Memory card was not working i have checked with service centre Service Estimation cost will be 80% of mobile cost but they are telling that Memory card IC there is no warranty but the time of purchase they given the manufacturing warranty, the warranty will be false pls aware i have spent Rs. 8240 i want the mobile problem to be sortout with the warranty
                                    The problem have to be sortout with the warranty otherwise i am ready to go Consumer court immediately
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                                      rajeevlall
                                      from Noida, Uttar Pradesh
                                      Oct 23, 2010
                                      Resolved
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                                      Resolved

                                      Address: Bareilly, Uttar Pradesh

                                      I recently bought a samsung corby gtb5210 mobile but when i tried ti install the kies software on my laptop (compaq pressario amd turion pro./vista home basic) it could not install with the 2 cd given with handset. I cant connect the mobile with my pc. I tried to download the softwate from www.samsungmobile.com website but yet i failed to instailed with the error that MSC thunder file has some problem. Kindly advise.My eamil ID IS [protected]@yahoo.com. Name: Rajeev Lall Mob No is [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I ALSO HAVE THIS PROBLEM
                                      MOB NO IS [protected]
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                                        someshmenon
                                        from Delhi, Delhi
                                        Oct 22, 2010
                                        Resolved
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                                        Resolved

                                        Address: Thiruvananthapuram, Kerala

                                        Sir,

                                        I have bought a new mobile (c6112) dual sim mobile from Samsung showroom and the mobile charger they have provided is not working after first charging. I have approached the showroom and they have given me the address of their service center in Trivandrum (Their phone number is[protected],[protected]. I have shown that charger to the authorized service center in trivandrum and they told me to submit the photocopy of the bill, etc on September 04, 2010. After 3 weeks, they told me that my battery is ready and you can collect the battery. I told them that my battery dont have any complaint and the complaint is with the charger. They told me they will call back again. After few days, they called me and saying that my battery is ready. I repeated the same and they have given me the same answer (will call you back). Till today I didnt get any response from them. Today (October 20, 2010), I enquired about the charger and they dont have any answer and told me to wait for more days. I am wondering such a big company dont have an extra charger!!!!. I cant able to charge my mobile with duplicate chargers and all. Please give me a solution for this.

                                        Regards

                                        Somesh
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Sir,
                                        Iam Babu from Qatar, I call you 2 times regarding my LCD TV. If you cannot repair thr tv tell us. I will call to your Ho.




                                        Babu.
                                        Thiruvananthapuram
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