Samsung India Complaints & Reviews

Dear Sir/Madam



I would like to inform you that I have given my Samsung-F480i model for service on 18/09/2010 at VAISHNAVI SERVICES, A-1,ACHARYA NIKETAN,MAYUR VIHAR PHASE1,DELHI-91 As my touch screen is not working. After the repair done the touch screen is ok but my camera is not functioning. Then they suggested to come within two days as the item is not available with them. then I am following them in every two days, But every time they inform me that they ordered the part & will come within two days.
On 07/10/2010 they fitted one camera but that is not working as they bought the camera of F480 model.



I am just running from pillar to post for last one month, main problem is that the they not picking the phone calls made to them. I have tried more than 60 times on contact no. [protected] but every time I failed. So Pls. suggest.



Thanks/Regards

Ratnakar Mishra

[protected]

Sir,
I Lost my samsung Mobile in mahasamund railway station but i unable to on my mobile tracker i used network of BSNL that is [protected]. I want to know that can find handset if i provide you IMEI no. of that Handset. As i hope that my handset is no body is used right now. i definetly sure that . please give me answer in [protected] or mail ma [protected]@rediffmail.com. Thanking you. Vikas Dongre, Rajnandgaon (C.G) India

In My Samsung Guru E1160 it switched off suddenly.
i have tried to switch it on but not able to switch it on and also it is not charging.
so i have to remove the battery and charge it from other persons mobile.
now it is started but it is not showing network bar though i am in very good network range.
Please provide solution for it ASAP.

Dear Sir/Madam
I had received an sms from Samsung informing about the priced i had won from samsungevo2010 held in UK the sum of (£650,000) pound which they told me that it was deposited temporarily in NATWEST BANK PLC,LONDON E13 9AB with the temporary account that samsung has open for me..and MR. THOMAS STRATFORD (D.O.P.L) [DIRECTOR OF OPERATIONS]
Natwest is asking about my scan copy of my passport or drivers license a proof of winning from Samsung and A CERTIFIED FUND TRANSACTION ORDER [F.T.O] FROM THE U.K FINANCIAL SERVICES AUTHORITY.
[THIS MUST BE OBTAINED FROM ANY OF THEIR REGIONAL OFFICES THERE IN ENGLAND]. and he instructed me if i want to ask clarifications or question i need to contact Mr.LLoyd Alexander Ivanovich prized administrator of samsung draw
Hopefully i can get an answer from you...this really bothers me a lot...cause i don"t had an idea if its true or not.....
Thank you very much and a nice day to all of you....

Dear Sir,

I lost my mobile on[protected] around 7:15 pm near marol naka,
andheri. Somebody has stolen while i was in bus.
As my mobile tracking was on I got the number of the person who had
taken my mobile, the number is [protected]. I got this number on
[protected].

I went and registered complaint at Sahar Cargo police station on
[protected] and gave all the details (including that the number is of
videocon and the said number is from Mumbai), but till today i have
not got my mobile.

The person who stole my mobile picks up whenver I call, but whenever I
go to police station and compalin about this, he switches off his
phone. I dont know how he comes to know .

Following are my details:

Name: S. Vijay Kumar
Address: Room No 8, Block D, P.V. Chawl, Dharavi, Mumbai - 400017
Phone model: Samsung Metro 3310
Make: Samsung
E-mail for communication: [protected]@gmail.com
Missed date:[protected]around 7:15pm at andheri marol naka)
IMEI No.: [protected]/7

you can also contact at my brothers cell no [protected]
Thanking you,
S.Vijay Kumar

sir....i bought a cell of samsung company(samsung corby b3410).and suddenly problem of display is dere..it show white screen but after 1 2 hour it get normal...and i went to service centre they check the phone n after that they said ki sweat is dere in lcd...n said warranry is void...n arguing wid me....sir plzzz solve my problem..if sweat is going in lcd..then it is mistake of company na...why they made ths type of design.
sir my no is [protected]

i have purchased my samsung LCD from EZONE
Premier Plaza, Nr ICICI Bank Next To Big Bazar, Chinchwad, Pune - 411033 ,
in june 2010, but from the last 1 month, LCD Is not working. i have already logged the complaint but not body is looking after that, even the engineers dont know what is wrong with that LCD. They are saying that the company is not having the part.

So what it means if the company is not having the part for 2 years that means our LCD Will not be repaird or replaced

Mr Ashok Nair(Store Manager),Mr Sudhir

+[protected], 66302934

+(91)-[protected], [protected], [protected]

[protected]

Send Enquiry By Email

Premier Plaza, Nr ICICI Bank Next To Big Bazar, Chinchwad, Pune - 411033

Hi,

I have purchased Samsung Split AC Bio-Sleep 1TON thru M/s. Artic Business Corp., Chennai contact person Mr. Muthu[protected] months back.
After the Commissioning of AC the technician observed that the Manual & Remote Control of the same has been missing . I have been chasing the dealer for past 6 months & till date i have not received any update on the same.
Either they do not pick our calls or even if picked they tell that they will talk to company & revert. But they have not done anything till date.

Would like to have solution for this.

Regards
S. Shahabaz

Hi,

my self Kanubhai mehta (M [protected]) purchased new Samsung 3303 Champ mobile on 16/10/2010 from Arihant Collection, Shop No 4, Sai shopping Mall, Opp Railway station, Borivali (W), Mumbai 400 092.There is a lots of scraches on back body and hand free is not working properly & shopkeeper is not ready to take any action. Please provide proper service like nokia co.

Regards,

Kanubhai Mehta([protected])

I HAVE PURCHASED A SAMSUNG 1.5 TON WINDOW AC FROM BETTER DEALS, JANAKPURI, NEW DELHI-110058, IN THE MONTH OF MARCH AND TILL DATE IT IS NOT WORKING. I HAVE COMPLAINED SO MANY TIMES AND THEY REPAIRED IT AND SENT BACK TO US AND AGAIN ITS COMPRESSOR IS NOT WORKING AND NOW I WANT IT GET TO BE REPLACED.
NAVNEET GUPTA
NEW MAHAVIR NAGAR
[protected]@gmail.com
[protected]

Sir,

Now a days your service cell is very poor, nobody is seriously taken action. Whenever, I complaint on phone, ur customer care cell hold for long time but not resolve any query. Every time they assured me to resolve the issue but nobody came. It makes your market reputation down. I have complaint so many times about my Samsung Semi Washing Machine to your Customer Care Cell from last 1 & 1/2 months, but nobody has taken action. My complaint no. is [protected].



Seema Arora,
Mobile No. [protected]

i purchage samsung gt s5560 seven months before.in this period it face four time services and now finally it became dead.i want to replace it but service center maneger ignore me .plz guide me.my email id [protected]@gmail.com and mobile no.[protected]

I have purchased a mobile ( GT-S3500)Sl.No. RD5SBO4591T IME/RSN No. [protected] on[protected] from QRS, Trivandrum. After 6 months the handset showerd many complaints- battery charge not lasted, vibration not worked. I submitted the set in the service centre near Sreekandeswaram temple, Vanchiyur, TVPM. After taking three moths they returned the mobile with many new complaits- camera not worked, display not clear etc. How ever I used it for some days. Then new problems started- display disappeared in intervals, communication possible only with the help of head set etc. Then I gave the set to the service centre on[protected] Mastro Phone, Opposit Chellam petrol Pump, Pattam, TVPM, Phone[protected]. They haven't returned the set till date. I lost all confidence to the service centres. Their attitude was negative. I believe I have lost Rs. 5600/-( Dr.A.Shaji- [protected]@gmail.com)Mobile- [protected]. Kindly ameliorate my grievance.

Very disgusting and shameful performance by Samsung. I purchased an LCD television LA32 C450 on 13/10/2010. It was promised that the the installation shall be done very next day. It has been 7days since then I am still awaiting engineer from Samsung.
Every day I make a request, they promise they will come the same day but never turn up. Its becoming a cause of mental harrasment for me. Even tried lodging a complaint with the Customer care but the person did not attend to the problem and disconnected the call in between.
I would never buy myself any product from Samsung and would not recommend it to others also.

Hello,
I have given my handset at Samsung authorisation service center,Saheed Nagar(Plot no-100),Bhubaneswar,Odisha for repairing .My handset model is SCH-W299.My workorder no is WA[protected].I have given my handset on[protected].Till date my handset is not repaired.I am running after the center repeatedly.They are not able to give me proper answer.I had spoken to ur franchisee owner(Durga prasad Samuel),service center manager(Mr. Deepak),Manager(Samit Pattnaik)but did not get solution.Even i have spoken to ur call center.My complain no-[protected].As a customer, should i talk to ur every department why components has not come ??Being such a world class organisation, you are providing disastrous service.There is lack of efficiency,accountability,coordination,transparency in your servicing aspect.It is not my duty to enquire why your logistic department has not sent components?Mr. Durgaprasad is asking me to find out this problem.Mr. saumit pattnaik don't know about pending matter.What kind of francisee & employee you have recruited??I am a lawyer & working as liasioning officer.I know how to get compensation for the waistage of my valuable time & money through the conumer court.I am just waiting for your answer.Within seven days i will take back my handset & move for further action.Please send me e-mail & tel. no of country Head of samsung.Before i move to court i want to talk to him.I just want to know him how manipulation is going on lower level.I will also know the media about this manipulation.These three person think customer is helpless!!Let me teach them a lesson.They are damaging the image & goodwill of SAMSUNG.I am expecting ur e-mail as soon as possible.

Thanks,

Respected sir, I SHYAMAL DUTTA s/o Mr. Gour Mohan Dutta of P-33, Kalika Place, Naskarhat, Kolkata : 700039 here by inform you that, I had purchased a SAMSUNG GURU 2130 mobile phone model number GT-E2130TSAINU, SL no : *358125/03/292170/5* on 26 June 2010 form Deep Enterprise of Kolkata 700039 vide bill no 64 . After one month this mobile phone stops working. I deposited it at the authorized service center of Samsung India Pvt. Ltd. on 2nd August 2010 and also lodge a online complain against that phone. On 21st August 2010 I get back the mobile phone from that service center and deposited again on 24th August due to same problem and also lodge a online complain. In between I have lost my some valuable clients those have taking service from me due to not attending there calls. On 30th August I get back my phone and on 31st August again stop working with the same problem. I again lodge a online complain against that phone. There after I contact with Area Manager (Service) who suggested that to redeposit the phone on another authorized service center and assure me that it will solved within 15 days. As per his instruction I deposited the mobile phone on 3rd September 2010. Still to day I do not get back my phone. In this incidence I have lost more that 50 valuable clients. which cause I have to face financial loss.

Dear Sir,
I Have purchase samsung mobile modal no. E1410 SL No. RW55969168B IMEI No. [protected] dated 24/10/09 but this set many problam i have deposit set many time in samsung service centre but my set does not right so K.K. services service centre 102 hans plaza Ambedkar road ghaziabad tell me your set amount less 20% refund me is in 20 days but i have not refund till date i have deposit my set date 1/9/10 job sheet no. 1245 but not refund till date i have many time contact sevice centre owner mobile no. is [protected] but not responce and i have many time contact samsung mobile toll free no. [protected] but not responce so dear sir please provied me my set refund amount.

Thanks you

Name: Vishup Gupta
Mobile No. [protected]
email: vishup.[protected]@gmail.com

We have given our Samsung Mobile IMEI NO.[protected], Sr. No. RW2Z6515245. to Newtech Solutions, L26, Lower Ground, Dream the Mall, LBS. Marg, Bhandup (West). Mumbai 400078. Tel[protected]. And it is an authorised service Centre for Samsung Mobile Phones.

We have submitted our Samsung mobile 2120 for repairs on 15th Sept 10. for the problem Mobile dead and the mobile was under warranty. It was commited by the service centre team that they will get the replace for the same mobile from samsung within 15-20 days.
From last 10 days i am religious following with the team (Mansi & Vaibhav) but they are just ignoring & least bother to update me regarding the status.
Request to kindly look into the matter & suggest.

Regards,
Arun Sahu
cell: [protected]

I have purchased a microwave oven four years ago . now the buttons of the microwave is not working. I complaint to the company 3 months ago my complaint No. is [protected].But now they are saying that we did not have the part which is to be changed ,not even a once any engineer of the company visited to my house to attend the problem of the product. It affected to my work also .
I have been mently harrased by the company so much.I am from a middle class family I cannot afford it to purchase it again & again. I suffered alot from this. I want that company should pay the penalty of this. so please do the needful.

Dear Sir,
I bought a Samsung S5603 3G Mobile Handset on 28th november 2010 from our local dealer M/s Shreeji enterprise wide bill no 1542.
I am having the bill for the same with me.
After few months i lost all my messages from handset memory.
I went to samsung authorised service centre at Amreli. They repaired the handset and told me it was a software problem only. I was happy at that time. But after some time i got the same problem again. Sir, I am tired of all these, i cant get the advantage of my handset.i loose my data every now and then.
please do something to resolve this.



Yours faithfully,
Ujas V. Kyada.
[protected]@yahoo.com
contact-[protected]
Amreli