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Samsung India Complaints & Reviews

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Updated: Oct 17, 2025
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M
MP001
from Bengaluru, Karnataka
Sep 23, 2010
Resolved
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Resolved

Address: Faridabad, Haryana

On 11/09, my LCD stopped functioning (No power going in). I complained immediately on the Samsung Call number and was given a complaint no.[protected] and was assured that a service personnel would visit my place on the same day or the next day.

NOTHING HAPPENED.

I kept calling up the Call center and was assured each and every time that someone will surely visit TODAY.
Finally a person visited on 17/10 and after checking the details informed me that some part needs to be changed and he needs a couple of days to procure the same and he would come back on the 21st to fix it.

NOTHING HAPPENED.

I started calling the call center again from 22nd, but as usual they have no clue.
THE PRODUCT IS NOT UNDER WARRANTY AND THEY WILL EARN MONEY ON THIS COMPLAINT. SO I DONT KNOW WHAT THE ISSUE IS.

DID I MAKE A MISTAKE BUYING A SAMSUNG PRODUCT???

IS SOMEONE FROM SAMSUNG LISTENING?????????????????????????

THANKS

PARESH GUPTA
Aug 13, 2020
Complaint marked as Resolved 

Samsung Lcd — sports in lcd

dear sir,

i am peachuse a new lcd model 8336N plus so sports in fort lcd so i am very problem in my wrok so dear sir this case needfuuly

NO SERVICE - Comment #1850393 - Image #0
NO SERVICE - Comment #1850393 - Image #1
NO SERVICE - Comment #1850393 - Image #2
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    N
    neelam jain
    from Delhi, Delhi
    Sep 23, 2010
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    Address: Odisha

    Dear Sir,

    I had purchased a Samsung CDMA handset in the month of April'10. But since last one month its touch screen is not working properly. I had visited your samsung repairing office thrice in last 15days & they are not giving me any service.

    Even their senior guy stationed at bhubaneswar is not picking my calls these days. I am really shocked & fed up with the kind of service your team is providing. They cant arrange for a part for last one month even their behaviour is not acceptable.

    I expect that your team would note my points seriously & help me with my issue on priority basis.

    Thanks
    Neelam
    [protected]@yahoo.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Samsung India customer support has been notified about the posted complaint.
    I have bought a Samsung Corby CDMA handset from Tata Hub Model No. SCH-F339 CK24 but am not avable to watch the Mobile tv on it. I have reported the same to the customer care division of both Samsung and TATA INDICOM but they have not been able to solve the problem. will you please help me how to start tata zone internet and mobile tv my mobile no is [protected] and e mail is [protected]@rediffmail.com
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      P
      praveen_1971
      from Lucknow, Uttar Pradesh
      Sep 23, 2010
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      Address: Lucknow, Uttar Pradesh

      I have mobile model Samsung GT-C6625 purchased in Feb,2010. Now mobile has problem in windows media player and incoming and sms ringtone. I have deposited my mobile for servicing at your service centre Mobile Dot Com at G-2, Sri Ram Tower, Ashok Marg, Lucknow with work order no. WA[protected] dated 22.09.2010 with the verbal assurance that mobile will be returned back after service on 23.09.2010. Today personnel of your service centre informed me that my mobile will be returned back on monday i.e. 27.09.2010. Is it your after sale services??? You take so long time to give serivces. Your service centres are not fully equipped with all accessories of mobiles so that the services may be given within 2 or 3 hours?
      I am not satisfied with your after sale services. My contact no. is [protected].
      Samsung India customer support has been notified about the posted complaint.
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        Y
        yogesh kanoongo
        from Parli Vaijnath, Maharashtra
        Sep 23, 2010
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        Address: Rajasthan

        Sir
        this is to bring to your notice that we bought a samsung 32" lcd in the name of amit soni, mob. no. [protected] six months back we had a problem a snow in the set, we reported the matter to your customer care cell, your executive came & i am very sorry to say that he opened the set & the quality of picture got even worse and now unfortunately we are in no state to watch anything becoz of peisistent problem inspite of spending so much money on tv set. even the executive confirmed that problem increased becoz he opened the set & we were not informed. we have time & again reported the matter to your customer care, but the reponse we got was pathetic. it is requested of you to take necessary action at the earliest & if the reponse is not prompt then i, ve no choice but to report the matter to consumer court to get it resolved.
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          S
          Stressed Customer
          from Delhi, Delhi
          Sep 23, 2010
          Resolved
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          Address: Maharashtra

          I wish to complain about the pathetic state of customer service provided by Samsung. I purchased a Samsung washing machine in September 2009 and from the time I bought it I have been facing problems. I have been calling the customer service number since the month of April 2010 to get my washing machine serviced but my pleas for a technician to visit is ignored time & again. In the month of April a technician Mr. Amit Gupta did visit, however he was unable to identify the problem (the clothes are getting rust stains on them) and said that a senior technician has to look into the problem. In spite of repeated calls thereafter to the customer service center ([protected]) they are informing me that someone will give us a call back in half an hour but it has been months and no one is interested in calling us back. We keep calling them and their standard excuse is that the service center will call us back in HALF AN HOUR but no one bothers to call. I have spoken to supervisors in the call center who said my call will be returned but hours have moved to days and days have moved to months and I am still waiting for a call back. If you pull up the call history you will see how many times I have called this month alone.

          I also do have a number of a Mr. Vishwajeet ([protected]) who keeps telling us he will visit but he has not come and it has reached a stage where he is now ignoring our calls. As a result of this delayed response, our warranty is also now expired (although the ticket is still open as we launched it in April and again in August & September). I am tired of all the excuses and the lack of coordination between the customer call center and the service center. I am seriously affected by this behavior and it is causing me mental stress.

          Best way to bring this to notice I guess is now to put this up on social networking sites like Twitter, Facebook etc and let everyone know the sorry state of affairs Samsung is.
          Aug 13, 2020
          Complaint marked as Resolved 
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            B
            Biskesan
            from Mumbai, Maharashtra
            Sep 22, 2010
            Resolved
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            Address: Mumbai City, Maharashtra

            Dear sir,

            My mobile is stolen yesterday. I want to lock My IMEI no is [protected], model no M7603, purchase date 29/06/009
            when I go to your service center in mumbai (bhandup dreams mall) they told me it is not possible. If you will not help me on that matter Its is very difficult to buy new high budget cellphone. ( because I want to buy another cell phone sumsung galaxy) But I think it is useless for me ( All other mobile company given this service to me when I ask them Nokia and sony)
            I am already taken FIR against given sumsung mobile cell.
            if you want to contact me please call me [protected].

            Can you help me on this matter ( can you suggest me to get my stolen mobile phone already my tracker is on)

            Yours faithfully
            Biskesan Ardu
            Aug 13, 2020
            Complaint marked as Resolved 
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              P
              pinksan
              from Paonta Sahib, Himachal Pradesh
              Sep 22, 2010
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              Resolved

              Address: Faridabad, Haryana

              This is to inform you regarding your mobile phone servives. I purchased samsung champ GT-C3303 on 1/9/2010.IMEI NO. [protected].Getting a problem when am charging my moblile it was showing only one stick of pointer of charge after charging for more then one an hour,and taking maximum 4 to 5 hour for charging and suddenly get switch off between conversation.
              Even i am also trying for the lock code number(reset setting) which is generally 12345 for the samsung model, its also not accepting this password.kindly provided me the lock code no.as per my samsung model and imei number.
              Hoping for best response from your side.
              pls provide me more information on my mail id if possible. [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 

              samsung champ — NOT WORK PROPERLY

              Dear Sir /Madam


              Before 7 month im bye the SUMSUNG CHAMP but this is not work properly . Bettery spend in 1 day so i have very problem and the mike so very bad the other person not hear my voice so what can i do sir pls tell me and solve my problem quike .


              Thanking/Regards
              Deepak lavaniya

              samsung champ GT-C3303 — phone is getting switched off

              i purchase my samsung champ, GT-C3303 on sep-2010 it get switch off automatically when i m using it. It's IMEI no. is 359800/03/234242/0 if any suggestion please send me on my id i.e. deepanshu.[protected]@gmail.com
              thankx...

              samsung champ — not working

              my mobile is under warranty , as its just few months i have purchased ,the complaint is that after charging the phone is not working, as it gets completely off .
              please help me out for the same.at your earliest.

              please mail at [protected]@yahoo.co.in
              or call on [protected] / [protected]
              its a pity that this phone do not have the facility to record when on call...as a singer...i cannot record the songs when someone sings a song for reference...:-(

              samsung champ — not received things

              Respected Officer,

              I had placed an order for Samsung champ. I didn't receive data cable and memory card with my handset after its mentioned on the handset box.
              Please pay attention to my complain and take some action.

              Thanking you,

              Rashi Agrawal

              samsung champ — handset lost

              I (Dara Singh) have bought Samsung champ 3303 i lost in makkarpura vadodara , Gujrat which have IME Nos. 356361/04/609790/9 on date 21/01/13 and help regarding Samsung such that every times we change the sim charge of message will deduct for samsung family.

              Thanks & regards
              Dara Singh
              [protected]
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                M
                mbjain34
                from Mumbai, Maharashtra
                Sep 22, 2010
                Resolved
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                Address: Mumbai City, Maharashtra

                we had made complain to samsung call centre as our television was not working.enginere came from the company and checked the tv&told us that yoke of our tv was not working and we need to install a new yoke.we told him to install it .so he told us that this installation is not possible here he has to take the tv to his work shop and he took the tv with him and bought back on 29/10/09 saying he has put a new yoke charging us 2200/-+tranportaion.now on 17/9/2010 agian my tv was not working so i called my enginere and he checked the tv and told showed us that yoke installed was a old one& bandage was put on it.i would like to know when i have paid for orignal part why this fraud is done with me.
                model no-cc21k5sdx/xtl
                si no-02133zax213765m
                job no-[protected]
                date-29/10/2009
                my cont no -[protected]-mahendra jain
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir/mam
                i bought one Samsung LED TV in tiruvallur . but i didn't get any demo for that TV. they told we will come to house and show the demo. still they are not coming. i bought TV at 23rd Oct 2011.

                please do be needful

                thanks
                Dinesh
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                  R
                  rajeevkataria
                  from Pune, Maharashtra
                  Sep 22, 2010
                  Resolved
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                  Resolved

                  Address: Uttar Pradesh

                  To,
                  The Head – Customer Service,
                  Samsung India electronic Pvt Ltd.
                  Customer Care Division,
                  6& 7th floor, Ifci Tower, 61, Nehru Palace,
                  New Delhi -110019


                  Sub:- Compliant for poor product, Poor Service.

                  Dear Sir / Madam,

                  I had purchased a Samsung LCD Model LA26B350F1LXL on 18th March 2010 and I faced multiple problems. The brief description of problems is as under:

                  1. My LCD stopped working on 06th September 2010. I registered a complaint on 07th September 2010.
                  2. I registered a compliant on 17th July 2009 11:40 a.m. and received Compliant Number - BP No: [protected]
                  3. After that I received a call from Samsung that they will replace myn LCD but after making about 10 to 15 calls between 07th September to 22nd September to get my LCD issue resolved
                  4. But its not done yet and Customer care are just telling me that they will arrange a technical team call back. But all in vein.
                  I think you will look into this matter.

                  Yours Truly,


                  Rajeev Kataria
                  Contact No.:- [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    J
                    Joseph Scaria
                    Sep 21, 2010
                    Resolved
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                    Resolved

                    Address: Kottayam, Kerala

                    I bought a Samsung washing machine in July and was working fine for a week & then I left to Bahrain where I work.

                    When I arrived home on Sept. 10th, I found the washing machine leaking when turned on. I tried the local service center number[protected] and no one would answer. So, I drove up there (3KM only) iaround 10 AM on 11th and registered my complaint with the lady at the reception. She promised to send someone later in the day and if not defenitely Monday (13th) morning.

                    Two dayss (Sat & Sun) went by and after waiting in the house for few hours in the morning, again tried to reach them on the phone without any luck. So, drove up there around 12 noon Monday and the lady said the technician has already been scheduled and he will contact me soon. I waited at home all day and no one called.

                    on Tuesday (Sept. 14) I called the Service Center and the reception lady Ambika again told me the technician will call me positively today. By 4 PM, I was pretty frustrated as I had to leave home for Bahrain Wednesday night and I have not done any washing since getting home on 10th. I managed to get hold of the supervisor for Kottayam Mr. Harikrishnan on his mobile ([protected]) who also played the same tune in my ears. I then called the Regional service center in Cochin and spoke to Mr. Lijo (mob. [protected]) who promised to investigate.

                    After a lot of calls and shouting, finally a technician showed up at my doorstep around 5:30 PM on Setp. 14 three days after I made the initial complaint. He managed to fix the problem in 5 minutes, verified and the story endded!

                    So, Gents, when you buy a Samsung equipment next time, try to find out a bit about the Service center operation in your neighbourhood so you dont struggle like I did at Kottayam. The Kottayam operation has to be shame for Samsung in general.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Samsung — dryer leaking

                    now more than 45 days i complaint about my washing machine..many time some body call from the office and take the details. but no body does not come and check until today......what kind of service and care is this???????????
                    please consider seriously this matter ....
                    ditty jose
                    mob..[protected]
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                      V
                      venkatesh laxman
                      from Pune, Maharashtra
                      Sep 21, 2010
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      mobile had a board issue as said by the technicians after 3 months of purchase and the service centers were almost disinterested to rectify the fault and the date of delivery was not assured at any circumstances.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      very bad service. i think thank god i don't purchase this brand.
                      You are requested to send the reset password for Samsung Guru E2130 to enable us to change some setting.
                      Thanks Regards

                      Gautam

                      [protected]@gmail.com
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                        E
                        Ekram
                        from Mumbai, Maharashtra
                        Sep 21, 2010
                        Resolved
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                        Address: Mumbai City, Maharashtra

                        DEAR SIR,

                        I Mohammed Ekram Khan, would like a complaint the loss of my SAMSUNG CHAMP mobile on dated : 20-09-10. time : at 2 p.m. My mobile no : [protected].
                        The detail of my mobile is as follow :
                        PRODUCTNAME : SAMSUNG CHAMP
                        NAME OF COMMODIETY : GT-C3303CWAINU
                        COLOUR : CHIC WHITE
                        IMEI NO : *353341/04/263184/7*

                        My mobile has been loss in area from Mustafa Bazar, Bus route no. 168. i have also register a Police complain regarding the loss of my mobile at Byculla Police Station, Complain no.: 1950 dated :20-09-10.

                        In any case of information please contact on the given no. (C/o. Shaukat : [protected] / Sarfraz -[protected] / Office no. :[protected]


                        Please do the needful and oblige.

                        Mohd Ekram Khan
                        Email : [protected]@gmail.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          M
                          meetdshailendra
                          from Aurangabad, Maharashtra
                          Sep 20, 2010
                          Resolved
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                          Resolved

                          Address: Maharashtra

                          dear sir
                          i purchased samsung jet (s8003) in march.. and since then its second or third time that i have to change my touch pad (as the service center says).. and every time it happens the service center employes asks for min 8 - 10 days for the same. it is being very hectik. as i am a regular user of samsung i am not expecting such type of problems with handsets...... as the handset is in warranty period it is ok that it is being repaired but after that it will be very costly to repair all the times........... so i request to pls see the problem and try to solve as early as possible and mail me if there is any solution.

                          my email id.... [protected]@rediffmail.com
                          thanks n regards
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            Rajesh Jani
                            from Dagshai, Himachal Pradesh
                            Sep 20, 2010
                            Resolved
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                            Resolved

                            Address: Gujarat

                            I lodged my complaint on 28.06.2010 wide no. BP[protected] regarding the replacing of washing machine tub but till date there is no interest from the samsung care.
                            I don't know how they bear the loads of custmer care staff if they are not interested in any kind of solution to seven years old washing machine.
                            Really its true to SS that CUSMER means cust kartey kartey mer
                            It happens only in India !!!!!!!
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              sandeep dhingra
                              from Delhi, Delhi
                              Sep 20, 2010
                              Resolved
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                              Resolved

                              Address: West Delhi, Delhi

                              Samsung coustomer Care Centre,
                              Sir,
                              I have purchased a refrigerator(model no. RT-35BDMS-1) on 14/8/10 from Sargam Electronics Pvt. Ltd., Paschim Vihar, New Delhi.
                              It stopped working on 5/09/10 and same day, telephonically I informed the dealer about it. On 8/09/10 an engineer came from Samsung and told us that he had repaired it and it will start working from now onwards. But till next day, the fridge remained in the same condition.
                              Again we called up on 9/09/10 to Sargam Electronics and on 10/09/10 an engineer came and told us that the door is broken from inside and the fan connected to it is not working.
                              I told them to replace the fridge as it is not even one month that we have purchased the fridge. He told us that it will take some time but from 9/9/10 nobody came to our residence and so many times we had called up in coustomer care centre but no one picks up the call.
                              I want to replace my new refrigeratior and hope you will do the needful as early as possible.

                              SANDEEP DHINGRA
                              J-182, LIC COLONY
                              PASCHIM VIHAR
                              NEW DELHI-110087

                              CONTACT NO: [protected],[protected]
                              email ID- [protected]@yahoo.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                sdptdr
                                from Delhi, Delhi
                                Sep 20, 2010
                                Resolved
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                                Resolved

                                Address: North 24 Parganas, West Bengal

                                I purchased a samsung netbook from lapcomp at kolkata emall on 17th of september 2010. After installing the OS it was creating some display problems on the same day. So I want ti replace the product with a new one.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                why don't you send it back to Samsung service center

                                in kolkata

                                http://www.samsung.com/in/support/location/serviceLocation.do?page=SERVICE.LOCAT...

                                http://www.samsung.com/in/support/carepack/completeCarePackRegist.do?page=COMPLE...

                                http://www.samsung.com/in/support/warranty/notebookWarrantyCheck.do?page=NOTEBOO...

                                best of luck
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                                  vivek72
                                  from Mumbai, Maharashtra
                                  Sep 20, 2010
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                                  Address: Ghaziabad, Uttar Pradesh

                                  kindly note that my complaint with Samsung customer care is pending for last 3 month.
                                  the complaint no. is BP [protected].No update on the current status for the same.
                                  Kindly let me know how should i get the fault rectified.
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                                    LOKESHSACHDEVA
                                    from Chandigarh, Chandigarh
                                    Sep 20, 2010
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh, Chandigarh

                                    DEAR SIR,
                                    THIS IS LOKESH SACHDEVA FROM CHD.. I HAVE GIVEN THE PHONE TO YOUR SERVICE CENTER( A.M. SERVICES..AUTHORISED SERVICE CENTER SAMSUNG INDIA ELECTRONICS PVT.LTD CABIN-2 FIRST FLOORR SCO=1034-35 SECTOR =22-B CHANDIGARH) ON DATED 2ND AUGUST2010..ON DATED THEY COMITED ME TO PHONE GIVE ME IN A WEEK TILL DATED 20SEPT2010 I HAVE NOT RECIEVED MY PHONE AND WHEN I CALLED YOUR SERVICE CENTER THEY CALLED ME WITH IN THIS WEEK YOUR PHONE WILL BE FINE BUT ALMOST 2 MONTHS R GOING TO GIVE MY PHONE BUT MY PHONE IS NOT RECIEVED..IF MY PHONE NOT RECIEVED WITH IN 2-3 DAYS I WILL COMPLAINT AGAINST YOUR SERVICE CENTER TO CONSUMER COURT AND ALSO WHEN I CALLED YOUR SERVICE CENTER THEY DISSCONNECTED MY CALL ...OR YOUR SERVICE CENTER WILL CALL ME... PLS DO THE NEEDFUL WITH ME.
                                    FOLLOWING IS YOUR JOB SHEET DETAILS
                                    IN TMEAND DATE---2/08/10 10:30
                                    MODEL--GT-S3653
                                    SL.NO--RD6SA271067
                                    IMEI/RSN.NO-[protected]
                                    DATE OF PURCHAE-.1/.2/10
                                    CUSTOMER NAME AND ADRESS
                                    MR.LOKESH
                                    #3207 SEC-41-D CHD
                                    MB NO --[protected]
                                    NATURE OF COMPLAINT---TOUCH SCREEN AND FRONT BROKEN TO BE CHANGE AND SOFTWARE UPDATE
                                    THANKS AND REGARDS
                                    LOKESH SACHDEVA
                                    EMAIL [protected]@yahoo.co.in
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Samsung Mobile 1100 — Poor Service

                                    Dear Sir,

                                    I have Purchase Samsung mobile hand set 1100 on 26/09/2009 and with in 25 days it fails and not getting charged, shown and kept for repair with dealer (M/s Allied Electronics Porvorim) in Goa on 30/11/2009 till date my mobile is not repaired and when i phoned them the answer is there is shortage of parts which has failed in my mobile set.

                                    Please confirm
                                    sharma electronics sarvice center in latur_maharastra very bad sarvice

                                    samsung mobile E-1100 — display screen prob

                                    i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT.,MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center....but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309,NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

                                    immediate action may kindely be taken....my cell phone data is as under
                                    E-1100T samsung basic
                                    batch [protected]
                                    IEMI 358130/03/492987/0
                                    S/N RW7Z406737J
                                    battery S/O AA1Z315ZS/1-B

                                    manpreet singh
                                    [protected]
                                    i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT., MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center...but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309, NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

                                    immediate action may kindely be taken...my cell phone data is as under
                                    E-1100T samsung basic
                                    batch [protected]
                                    IEMI 358130/03/492987/0
                                    S/N RW7Z406737J
                                    battery S/O AA1Z315ZS/1-B

                                    manpreet singh
                                    [protected]
                                    I have bought Samsung CDMA mobile SCH 379 from Tata Indicom showroom some five months ago. At first I had problem with the messages, and then no display except the logo when switching on. As it is under warranty, I approached Nava Telecoms, Purasawalkam High road, Chennai and I was told that board had problem and it might take some fifteen days. After almost a month I got back my phone but without the back cover. I argued with the persons at the shop that they had taken the handset along with the cover they denied that. The company has to look over the issue and take immediate steps on the Service centre.

                                    Service Centre Details:

                                    Nava Telecoms
                                    232/186 B7 Citi Centre, Purasawalkam HIgh Road, Kilpauk, Chennai 10
                                    Ph: [protected]
                                    [protected]/ 05
                                    Email: [protected]@gmail.com
                                    samsung mobil service center - CHENNAI, ANNANAGAR ( near K4 police station)

                                    26-12-10 First time goes to samsung service center (chennai-Annanagar branch), They told me your battery is weak.. after that am buying new battery, within 2 days same problem..

                                    29-12-10 second time goes samsung service center, they told ur battery is weak, u have to change.. am shouting them.. after they taken mobile for 3 days observation (they take 5 days), finally they give & says its working good condition..
                                    same place, same time in 5 minutes mobile get SWITCH OFF.. finally they accept, yaa ur mobile mother board is weak, surrendered mobile for more than 15 days..

                                    24-12-10 after they changed new motherboard.. works good just 2 days only.. again goes to service center, same same same they told battery weak...

                                    2 day once they giving 1 battery for checkup.. (4 battery for 4 times within 1 week).. lot of ways am trying to complaint, BUT its no use..

                                    after my shouting they accept to give " REFUND" of the mobile value.. (center incharge mr.mohan [protected], & mr.karthik [protected])
                                    i relaxed, but problem till never end..

                                    30-1-11 mobile surrendorred for RE FUND...(25 working days for cheque delivery)
                                    15-2-11 am called service center for cheque, they told ur mobile is booked for "REPLACE" only, not refund... again am goes to service center, after only they give a form for "refund"...

                                    (15-2-11 to 15-3-11) one month completed..

                                    23.3.11 today also am called & BEGGED that service center, they told wait for another 1 week...
                                    from the date of 15-2-11 till today they taken "37 days"

                                    i was called[protected] for complaint, they give so-called head of the department number mr.Karthik[protected] daily am calling this number, the bugger never attaent my call.

                                    What the is this?

                                    worlds wrost rubbish words here.. (($%%^*&^&^%$#!#$#%^&^^&*^%^$^$^%#$@$@%$$%$^%$^#%$#))


                                    N.Anbarasan,[protected]
                                    samsung service number:- SL.No - RVLZ128762W, bill work order number - W.H.H.94
                                    DEAR SIR,
                                    THIS IS BALMIKI SHARMA.WE HAVE PURCHASE SAMSUNG HERO 3213 MOBILE FROM SPORTS KING BIHAR SHARIF, NALANDA-803101 ON 31.05.2011 . OUR RESIDENTIAL ADRESS IS JAMSHEDPUR, JHARKHAND. THIS SET ARE CHARGING POINT IS WEAK. KINDLY PROVIDE SERVICE IN JAMSHEDPUR, JHARKHAND AT THE EARLIEST POSSIBLE AND SEND SERVICE MAN IN THE FOLLOWING ADDRESS
                                    BALMIKI SHARMA
                                    SARASWATI ENGINEERING, B-20, 2ND PHASE, ADITYAPUR IND. AREA, ADITYAPUR, JAMSHEDPUR-831013 AT THE EARLIEST POSSIBLE


                                    MB NO --[protected]

                                    THANKS AND REGARDS
                                    BALMIKI SHARMA
                                    EMAIL [protected]@gmail.com
                                    The ringer of my phone corby II(GTS3850) was not working so I went to the service center at sector 18 D Chd. I deposited my phone on august 6, 2011 there because they told me that it will take 1 or 2 days, but after 5 days they still did not repair the phone. I am quite dissatisfied with the service because for a small problem the service center is taking so much time.

                                    rajesh rawat
                                    [protected]
                                    DEAR SIR, THIS IS SAURABH AGARWAL I PURCHED SAMSUNG WAVE 525 ON DATE 25-12-10 FROM MOBILE WORLD ANSARI ROAD BULANDSHAHR AFTER PURCHASE THREE MONTHS THE CHARGER IS FUSED &ON DATE 03-08-11 THE MOBILE IS STOPPED TO TAKE CHARGING & I GIVE THIS TO SERVICE CENTER THEY GIVE MY MOBILE ON DATE 10-08-11 AFTER RETURNING WHEN I CHECKED MY MOBILE I FOUND THAT HIS TOUCH IS DONING WORK VERY SLOW SIR I HAVE A VERY SHORTAGE OF TIME I HAVE DOING PROBLEM IN MY BUSINESS I HAVE NOT MUCH MORE TIME TO GO &GO SERVICE CENTER PLESE DO YOUR SERVICE BETTER &PLEASE CHECK MY MOBILE
                                    THANKS
                                    ADDRESS:-
                                    SAURABH AGARWAL C/O
                                    UMESH CHAND AGARWAL
                                    MANDI GROSS GANJ
                                    BULANDSHAHR
                                    REGARDS WITH
                                    SAURABH AGARWAL

                                    EMAIL ID agarwal.[protected]@gmail.com
                                    mobile-[protected], [protected]
                                    Dear Sir,
                                    I purchased a Samsung mobile handset at Srikakulam on 12.01.2011 (IME No. SCH-B209 for Reliance CDMA phone). Within six months only, the handset stopped functioning properly and started getting switched off very frequently. On August 20, it stopped functioning. I gave it to your Service Centre at Srikakulam on August 25 for repair. When I brought it home, it did not work even once also. Again, I contacted the Service Centre on 1st September; however, I was asked to bring it on the on the next day since it happened to be a holiday and so on September 2nd, I again handed over for repair (Work Order No. H-3230).. Today on September 8th, I was told that it has been sent to Visakhapatnam for repair. I am not sure how many days it shall require.
                                    I request your good office to do the needful since it is nearly twenty days I am without my phone. It is a CDMA handset. CDMA handsets are not very common and so I am not able to insert the SIM to other handset.
                                    I am missing many important calls. I am a senior University Professor and on September 5, the Teachers day, none of my many many students could send me their greetings or nor they could talk to me. They lamented later when they contacted me in my landline number[protected].
                                    Once again I request you to do the needful.
                                    However, I have no grievance against the Service Centre staff; they are extremely courteous and nice. However, I don't hesitate to comment that a Samsung product is not all that good.
                                    Professor D K SARKAR. M.Sc. Ph. D.
                                    email address:[protected]@gmail.com
                                    Dear Sir,

                                    THIS IS ASHISH SRIVASTAVA FROM JABALPUR I HAVE PURCHASED SAMSUNG CHAMP SINGLE SIM MOBILE FROM VIJAY MOBILE RANITAL CHOWK JABALPUR BUT AFTER 17 DAYS I HAVE FACING SOME PROBLEM IN MOBILE THAT WITHOUT CONNECTING CHARGER MOBILE INDICATE THE CHARGING CONTINUE AND WITHOUT CONECTING USE CABLE MOBILE INDICATE PC CONNECTING I CANT UNDERSTAND THAT MOBILE HAS DOING PROBLEM NOT COMPLETE 1 MONHTS.PLZ SOLVE MY PROBLEM..

                                    ASHISH SRIVASTAVA

                                    CELL-[protected]
                                    hello i purchased samsung galaxy star 5282 dual sim from dilip mobile center bakhtiyarpur patna bihar but after 10 days i have facing some problems in mobile that charger baterry and hand set over heat low battery backup.Battery backup only 5 hours without use any application.I go to samsung service center in bihar sharif nalanda bihar but no better response.Please solve my problem
                                    My contact number [protected]
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                                      vaishaligoyal
                                      from Mohali, Punjab
                                      Sep 20, 2010
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                                      Address: Ferozepur, Punjab

                                      i bought samsung mobile handset C3212 dual sim type on 18/09/10. this set hangs 15 times a day. i gave it to authorised samsung repair centre. he changed its pcb and returned next day. but the problem remains the same. i want its replacement. i am very frustrated. kindly help. the IMEI number of my mobile is [protected]
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                                        ashisguha
                                        from Kolkata, West Bengal
                                        Sep 19, 2010
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                                        Address: North 24 Parganas, West Bengal

                                        SAMSUNG BIO FRESH DOUBLE DOOR 220LTR PURCHASED FROM 2004. DOOR HANDLE BROCKEN FROM 2007.HEAVY WATER ACCUMULATION IN SIDE STARTED FROM 2008.SEVERAL TIMES INFORMED THROUGH DOCKT. SYSTEM SARVICE STAFF ATTENDED BUT COULD NOT STOP WATER ACCUMULATION AND ALSO TOLD DOOR HANDLE IS NOT AVAILABLE .BETTER YOU RELACE BY NEW ONE.IF THIS IS THE VIEW OF RENOWNED COMPANY WHAT A CUSTOMER CAN DO.
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