Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 23, 2024
Complaints 18886
Resolved
11172
Unresolved
7714
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 838

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
urmilasharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in the mobile phone under warranty period

Address:Mumbai City, Maharashtra

Dear Consumer Forum,

My name is Urmila Sharma, I have purchased a Samsung mobile phone (CDMA), arround one month back, and suddenly i found it start switched off automatically, after facing this problem 3 - 4 days i have submitted my mobile phone to service centre (Navi Mumbai, Vashi, Sector - 3 Branch) but i have not received my moblie phone even after 3 time visit to the service centre, they are saying that there is a technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anupam131265
from Gurgaon, Haryana
Report
Copy

not attending properly my complaint

Address:Lucknow, Uttar Pradesh

I purchased the said model in 2007. Recently there was a problem with the appliance, for which lodged a complaint (Complaint No.: [protected]) in their (samsung) toll free number. But to my utter surprise, the company personel came after 4 days and in a very clumsy manner said the damaged part will be available after 20-25 days. Now tell me i am a man of well above 60 years, both me & my wife depend on microwave for cooking & if we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
p l kataria
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a permanent blue line on monitor

Address:Agra, Uttar Pradesh

Its the fourth time im complainig to consumer forum..product is samsung syncmaster 20"tft monitor..
a permanent blue line is coming on my monitor which i purchased on 18/05/2010
i have complained on helpline toll free also. engineer visited on 08/08/2010, suggested to replacethe monitor
complain no is..[protected].
they have kept me in priority since one month. I DONT KNOW IF THIS IS THE PRIORITY.WHAT WOULD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rksachdev
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Toner Cartridge for SCX-4100 laser printer

Address:South West Delhi, Delhi

I purchsed one Toner Cartridge for SCX-4100 laser printer of Samsung make. This was purchased from M/S Sai IT Hub, 225 (GF) Sant Nagar, East of kailash, New Delhi-110065. The printer was also purchesed from same vendor. Amount paid was Rupees Four Thousand only and amount was paid by cheque number 569886 dated 08/12/2009 drawn at Syndicate bank, Vasant Vihar, New Delhi .

When the new cartridge was in mid July 2010, it did not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
paljahar
from Mandapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay In Rendering Service By Samsung

Address:West Bengal

I have purchased a SAMSUNG LCD MONITOR (MODEL NO. SyncMaster 732N/932NW) and serial number PE17HHGP901138J and model code LS17PEASFMXTP on 16.12.2007 from GHG Softech Ltd, E-Mall Shoppe, Shop No. 14, 6, C.R. Avenue, Kolkata 700072. The same monitor went out of order on 19.08.2010, and I lodged a complaint on 20.08.2010 with their toll free phone, which was registered vide no. [protected] as confirmed by the sms sent on the same date at 13.19...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitbits
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen display problem

Address:Aligarh, Uttar Pradesh

Hi,

I have give the Samsung GT-B3410 (Corby plus) to samsung authorized service centre 1 month back for the screen issue, but still it is not rectified and service center is not properly giving the update when it can give the mobile phone.

Thanks
Amit...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mahibubsubani
from Baharampur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service with no response

Address:Karnataka

poor service wid no response
Dear Sir,
i want to complaint against the service center of samsung mobile in Belgaum(Exclusive samsung service centre). Due to some problem in mobie I went to above service centre for repair he told mobile got virus and asked for bill for free service. But I have lost the bill and he denied to repair without mobile bill. So I have asked him to repair on cash payment then he agreed and taken Rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamatjitesh
from Morjim, Goa
Report
Copy

negligent service

Address:North Goa, Goa

WHOVEVER IT MAY CONCERN,

I have purchased Samsung W 619 ( Dual Sim CDMA / GSM) mobile handset some 16 months back. Just after few days I learned that its battery is weak and gave it for service at Porvorim. They kept it for almost 2months and after complaining it to Incharge of Goa, Mr. Vaibhav, it was handed over to me. Problem was solved to some extent but not fully. I use that mobile charging it twice a day.
Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishekkgupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Services

Address:Karnataka

I have finally decided to go public with this feedback, bought Samsung LED 40" 4 months back...Transaction no. is [protected]. I am highly disappointed with Samsung support, I have bought 4 Samsung products and have not got a single demo for any one of them. the BP no is [protected]. The LED TV I bought 4 months back is producing some crap sound. I may go public with such feedback. Support no keep chanting somethingin local language. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kappumuthu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation for faulty product

Address:Coimbatore, Tamil Nadu

We bought a LCD TV Model 40R during March 2008 from a local dealer of Samsung. The unit suddenly failed during July first week.Our complaint No. is [protected]. We contacted the local support centre and after a few days they called on us and told us they need a spare part and it will take a few days. After 20 days, they said the spare is not available and that they will give us a refund after deducting 20% of the price we paid and give us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bknandy
from Dibrugarh, Assam
Report
Copy

LCD purchased on 24/03/2010- set dead

Address:South 24 Parganas, West Bengal

Dear Sir, I am Capt B. K Nandy and residing at 336, N.S. Bose Road, Verdant Appts, Kolkata: 700 047. I had purchased a LCD- Make Samsung, 32" Model No: LA 32 B 650T1RXXL on 24/03/2010 from your Authorised Dealer M/s Great Eastern Appliances Pvt. Ltd. Tollygunge Branch, Kolkata: 700 040. To my surprise, while viewing the LCD on 22/08/2010 in the evening hours, the LCD stopped functioning and went dead completely. I immediately contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh4krishnan4
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung - Defective TV

Address:North Delhi, Delhi

Dated : 26th August 2010.

To,
The Registrar
Consumer Compaints
New Delhi

Sub : Defective TV & Request for replacement

Dear Sir,

I had bought a 29 Inch Samsung CTV Slim TV (Model No. CS29Z40MVT/2009 ), Brand : Samsung, Equipment Type : CRT, ) from Kanha Trading Co. Delhi on 10th November 2009 for which I paid Rs. 12,300. After three days, I started experiencing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nainita
from Vadodara, Gujarat
Report
Copy

unavailability of party

Address:Vadodara, Gujarat

i bought my top loading washing machine of samsung Silver Nano model in 2006. on 2nd of august'2010 some problem occured and the machine stopped working. serviceman from the company told that the electronic panel is not working and they have to send it to delhi and it would take 15 days. after 10 days i called them for the progress and that time they are saying, due to unavailibility of the part they won't be able to repair and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaykumarm.23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount Rs.14,988.00 not received even after more than 3.4 times of actual 21 working days

Address:Bangalore, Karnataka

Hi,

I am Vijay Kumar M. I have a concern regarding the refund amount of Rs.14,998.00 by indiatodaybookclub.

Mohmad from INDIATODAYBOOKCLUB called me saying that I have an offer of getting SAMSUNG OMNIA PRO (B7320) for Rs.14,998.00. The agent (Mohmad) has promised me on telephone that I will be getting cash back of Rs.50,000.00 by ICICI Bank cheque along with the courier for the products I purchased so far from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anand Mohta
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gas Refilling problem

Address:Jharkhand

Dear Sir,

Sub: Faulty Air-Conditioner and unsatisfactory after-sales service / dealer behavior

Ref: AC 184EWBN (4Star 1.5 Ton Split) Samsung purchased from M/s Ruchika Sales Pvt. Ltd. (Ranchi, Jharkhand) vide their invoice No. RSPL 329 dated 28.04.2010

I purchased a Samsung AC of above reference from M/s Ruchika Sales Pvt Ltd, Sarda Sadan, Niwaranpur, Ranchi, Jharkhand on 28 April 2010.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nonta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HANG PROBLEM

Address:South 24 Parganas, West Bengal

TOTAL HANDSET PROBLEM....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sagit2002
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund in lieu of unserviceable Monitor

Address:Bangalore, Karnataka

 

My A/m Monitor(sl no HA19H9FQ634521) went U/S 3 months back. After 2-3 futile visitssamsung technician I was informed that they will refund my money. Repeated call to banglore repair center give me same old reply that your refund is in progress. will be intimated to you soon but 1 and half month passed but no progress. I have contacted undermentioned people repeatedly at Bangalore service center.

Mr. Murali...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rama Mandal
from Hyderabad, Telangana
Report
Copy

complaint no-8415877770 date 11/8/2010 not repairing

Address:Bilaspur, Chhattisgarh

Subject: complain against the company(Samsung TV) for not repairing.


Ref : mail to support.[protected]@samsung.com Sat, 21 Aug 2010 19:52:38 IST and Tue,24 Aug 2010

Dear Sir,
I bought LCD on 25/8/2009. Now a days there is problem fond, no picture shown. Hereby I complained to the company(Samsung TV) on 11/08/2010 for that,BP no. is [protected], till dated should not solve the probleme accodingly.Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
friendstryit
from Patiala, Punjab
Report
Copy

Changed headset

Address:Punjab

i have bought new samsung monte from themobilestore , i got wrong headset from mobile box but the mobilestore showed me different headset before purchasing. when i complained to them and said to send the headset to samsung for changing it. They didn't cooperate with me ,and didn't do any favor to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sbajaj75
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by authorised service centres

Address:West Delhi, Delhi

i bought samsung mobile model no. S3500 on 19 june 2009 from hotspot(spice retail ltd, munirka, new

delhi. On 18 august 2010 phone hanged and i tried many methods like removing battery and restarting

many times but it did not worked. all applications were taking too much time to open like phone book

etc. i knew that there was soething wrong with the phone software so next morning(19 aug 2010)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy