Samsung India Complaints & Reviews

I had lodged complaint number BP [protected] on 21 Aug 10 with the Samsung customer care for replcement of AC fan which was making a noise because of a cracked blade. after nearly four days and umpteen phone calls later, a mechanic Mr Iqbal came and saw the problem. he noted down requirement and said that the spare part will have to come from Faridabad.no response thereafter. Many calls later they gave me the number of Mr Acharjit singh, incharge...

I bought a samsung omnia handset on 11th aug 2010. The operating syatem of that handset was corrupt. On 12th I went to the service center to get it replaced. They said they will repair the phone without informing me that samsung has a replacement policy if a new handset is found defective within seven days. I submitted the phone. Later on receiving the phone on 24th I encountered the same problem. Now they have given me a DOA certificate...

Sir,
I bought a refrigerator of Samsung company last year in the month of May, 2009 but now from 15 days onwards I am facing one problem that the ice from super freeze zone is coming out from the super freeze zone box and it is blocking the coolness to circulate the entire fridge. How to rectify this problem. If you don't mind then please call me at [protected] so that I can briefly explain the problem so that you can have an idea...

i m having samsung corby mobile phone and it started giving problem in 10th month after purchasing. i have given complaint nad phone to samsung service center at ankleshwar and they tried to repair it but failed to do so. everytime they will do something in it but the problem remains same. finally for third time complaint they said that we have tried changing touchpad and some circuit also but problem not solved so we cant do anything more...

Sir

Your customer services are very poor.I purchased an A.C. 3 moths back, Cooling is not good this A.C.BEFORE THREE DAYS RUNNING ONLY BALLOR. I registered a complaint three day back, but your employee daily calls to visit but theyare not comming three days.If i knew that your product & services are so worse, so i never purchase samsung product.Now i suggest that no body purchase samsung product, because your service is...

I am using a samsung star S5233A mobile phone. This month there was a problem that just after charging completely the phone battery dropped in 10 minutes only and then it got switched off. Despite charging many times it was the same status. Then I visited the Lakshya Service centre in Rohini Sec-4 for service. The guy there named Pramod said that the service charge Rs 75 is applicable and post examination they will tell me the actual expense...

I bought a 22 inch Samsung LCD TV 14 months back and its already not working. Called the samsung customer service guy and he said that the panel is damaged and will have to be replaced. Panel cost for the 22 inch LCD is INR 10,000 which is more that 45% of the cost of the TV. Says that it has only 1 year warrenty. In general have been researching and have found that these companies have been selling poor quality LCDs in India. Not worth investing...

NO ANY RESPONSE ON COMPLIAN OF[protected].COMPLAINED NO. [protected] DT.[protected]
BUT TILL DATE NO ANY RESPONSE BY YOUR COMPANY.IT WAS PURCHASED ON DT.[protected].PLEASE TAKE AN IMMEDIATE ACTION.I DAILY CALL ON YOUR CUSTOMER NO. [protected] BUT THERE IS NO ANY SATISFACTORY RESPONE FROM YOUR COMPANY OTHERWISE I WILL TAKE HELP......

Dear Sir,

I purchased Samsung GT-C3010S in the month of November 2009 and bill of the same has been lost due to some renovation work at home.

From last two days I receiving problem that shows "insert sim card", as cell is already loaded with sim card.

Yesterday I went Samsung Mobile Service Centre for the repair of the same, but they denied for the servicing of mobile due to unavailability...

Dear Sir
I am samsung brand ambesador(as I like Samsung products only also suggesting our friends) but fall in trouble as I purchased Samsung mobile metro S3600 & during warranty period my handset got 2 times problems & handed over to Samsung service centre Kota to resolve the problems but still having camera preview error problem network problem & getting hanging problem.So kindly give me appropiate suggession...

Display of My set is disturbed by presenting unwanted line on the screen (display).So i submitted my set to the service center before 11 days but he said coolect your set after two days of submitting my set but at present day he said you collect your set next week not confirming days of next week and my bussines is harm due to this delay of set repairing.
So its my humble request you to it repaired as early as possible.
br...

LAST COMPLAINT No: [protected]
1) your call center is terribly inefficient and rude
2) My refrigerator (samsung) is not working for the last one week
3) I am registering complaint almost on a daily basis
4) there is no response whatsoever

WILL SOMEONE AT SAMSUNG ADD...RESS THIS PROBLEM AND RESPOND FOR HEAVENS SAKE...

I am Indranil Dasgupta residing in Kolkata. I am having literal bad experience with Samsung after sales. I am using Samsung 1.5T Window AC purchased on 16/8/2009 from Kolkata. At the time of buying I was said that I will be provided 3 free services, which was never attended. I lodged a complaint of non-cooling on 30/7/2010. After every day followup, the machine was taken to Samsung's local service center on 7/8/10 saying that gas has...

sir mera printer pichle 2 mahine se kharab hai. jiski mene custumar care me bhi complen ki hai complen number [protected] hai ye 9/07/2010 ki complan hai ....

hi

i have a 46 inch lcd tv that needed some servicing and i called the samsung customer care centre . they sent a service guy who announced a part needed to be changed.this was around 20 days back. after waiting a considerable time i started to call the customer care people who would tell me that they would get back or send someone over... but no action was taken. i was told the part was not available. but i am not willing...

sir,

i am , Achal Kumar Soni from Jaipur, have bought brand new SAMSUNG GT S-3310 from jaipur before same weeks. my problem is this that when i restart it it shows '33'H WIB Command Error' also after installing PC Studio, downloaded from www.samsung.com if i connect my mobile to PC. it don't gives any response to system. i mean it do not connect to my system. plz help me to resolve or guide me this error...

I have purchased Dual SIM Mobile Samsung Model W299 on 24 January 2010.
Since 19 June 2010, it is showing error Battery Charging Problem.
It was shown to Samsung Service Center on 23 June 2010 at Airoli.
As per them the Battery is defective.
This is the first Mobile Phone, of which the battery beccame devective with in 6 months period.
In my opinion the Company should replace the battery free of cost. But...

Dear Consumer Forum,

My name is Urmila Sharma, I have purchased a Samsung mobile phone (CDMA), arround one month back, and suddenly i found it start switched off automatically, after facing this problem 3 - 4 days i have submitted my mobile phone to service centre (Navi Mumbai, Vashi, Sector - 3 Branch) but i have not received my moblie phone even after 3 time visit to the service centre, they are saying that there is a technical...

I purchased the said model in 2007. Recently there was a problem with the appliance, for which lodged a complaint (Complaint No.: [protected]) in their (samsung) toll free number. But to my utter surprise, the company personel came after 4 days and in a very clumsy manner said the damaged part will be available after 20-25 days. Now tell me i am a man of well above 60 years, both me & my wife depend on microwave for cooking & if we...

Its the fourth time im complainig to consumer forum..product is samsung syncmaster 20"tft monitor..
a permanent blue line is coming on my monitor which i purchased on 18/05/2010
i have complained on helpline toll free also. engineer visited on 08/08/2010, suggested to replacethe monitor
complain no is..[protected].
they have kept me in priority since one month. I DONT KNOW IF THIS IS THE PRIORITY.WHAT WOULD...