Samsung India Complaints & Reviews

We bought a samsung microwave model CE 103 VD on 13.06.2010 from Croma retail. It is not working since 01.08.10. We filed a complaint with samsung on 12.08.10. Engineer from samsung came to check the syatem on 14.08.10 and said a part needs to be replaced and he will do it next day. But after that despie numerous phone calls and emails they are not attending to our request. Everytime a new reference number is given but no action is taken....

Dear Sir/Madam,

I bought a samsung 29" TV on[protected], details as below-
Dealer Name - Arpan, Main Road, Rairaingpur, Mayurbhanj. Orissa, Pin No- 757043 (This dealer does not exist any more)

Model no - CS-29M50ME
Model Code - CS29M50MEEXXTL
Type No - GE29M50
S/N - 07413ZIQ700188X

On Aug 2010 I noticed increase in picture size horizontally and no brightness to...

Dear Sir,
I am having Samsung Mobile Model No.GT3510 which has lining while display. On 18.08.2010 the aforesaid mobile set was sent to Varanasi Samsung Service Centre, Maldahiya to resolve the problem. The Service Centre commited to resolve the same within 2 or 3 days but 18 days have paased, the problem has not resolved as yet. With roughly behavior they are pretending that spare parts is not available and is saying it comming from...

I HAVE PURCHASED 1 SAMSUNG CORBY GT-S3653 LAST YEAR.BUT NOW IT'S TOUCH SCREEN IS NOT WORKING PROERLY....

Some unidentified guys has stolen my mobile while travelling in bus on 04.09.10 at 7:00am.
My mobile is of Samsung Star(S5223).
IMEA No. is[protected].
Kindly track the mobile with the help of local service operators as it have many confidential data.
You can revert me back on my alternate no.[protected]....

SAMSUNG LAPTOP PERCHASED ON 14 AUGUST NOT GOT THE DELIVERY TILL NOW BOUGHT BY MR.LOVEY AGARWAL OR MR.LAVI AGARWAL ORDER NO[[protected]] PLZ HELP WE HAVE PURCHASED FIRST TIME AND THE RESPONSE IS NOT GOOD...

Hi,
I have experienced the most horrific and pathetic service ever in my life, and is totally fed up by the irresponsible and casual attitude of Samsung India Employees. My new airconditioner which I bought 4 months back has conked off suddenly, and despite of complaining several times nobody had turned up till date, and I have been just getting assurances till date. Its been a full one week that me and my wife have been personally...

dear sir,
I have given my samsung mobile which is under warranty to attar mobile services,shop no 4c-1+2,pagariya complex,pandri raipur(C.G) on 19/8/2010,they told me that they will ahve to replace the mother board and will treturn the mobile on 23rd but its 3/9/10 and they r still not returning my mobile,evrey time i go there they only ask me to came after 3 days,they r just wasting my time and not returning the mobile,thay...

26th Aug.2010

Dear Officer in charge,
India Today Book Club

Ref.: order no TELESALES/0GA[protected] dt. 08-AUG-10 for Rs. 15998/-
Re: Goods not Supplied as per order

With reference to the above I am received ONLY belowmentioned goods on 20th Aug. 2010 :
i) 1 Samsung CAMCORDER C20 FOR RS.7930.38br...

i am facing vibration problem in my new handset. I have seen all the settings of mobile even i have reset my phone ...the thing is that the vibration is working when i dialled a number or in typing a message. But from yesterday when i touched on my menu like message, logs, contact the vibration is not working ....I called 3 times to samsung coustmer executive they sais that they will call me but i didn't get a call from your executive...

Delay in repair against works order No. 10820
Dear Sir,

This is to inform you that I have given my Samsung Mobile (corby) Model S-3653 to your authorised dealer M/s. SIM Solutions, Sector-8, Rohini, Delhi on 20.08.10 vide works order No.7326 (purchased on 13.12.2009 ) confirming that the Touch has gone out of order and needs to be replaced and had assured me that they will be giving the set within 8-12 days with duly...

I have been using a Samsung window AC, 1.5 Tons, for the past 5 years. The AC is almost used daily, and has worked trouble-free over the years. Last week, 2-3 hours after a paid general service conducted by Samsung, the AC suffered a short circuit, which burnt the logic board, filling the room with smoke.

It's almost 7 days since I have called the support center and lodged a complaint; I get calls from Samsung service...

I had given my audio set for repair at Samsung India's Service centre at anoop Nagar Indore on[protected].

Despite almost 5 months it has neither been repaired or any communication given to me.
1. I had gone every 15 days to service centre and was told that parts are available , pl. wait.
2. I thought I will call centralized call centre so that speedy arrangment of spares can be taken up. I called call centre.br...

sir ,
i purchase a samsung mobile model no. s3500i with the price of 4400.00
.After 7 days of purchase the handset is automatically get dead.Then i take that to the shop where i purchase it .Name of the shop is "TARINI MOBILE "which is also the distributor of samsung mobile and it has a samsung care in the district.They cant solve the problem and send it to higher branch.Then after 8 days when i went for inquiary...

Nearly more than 1 1/2 weeks i given complaint in customer care that my printer not working, everyday they ll say today our engineer will come and one feedback message to mobile. It is the worst experience had it in this company not ever had in any other company....

Worst After Sale Service
I bought samsung mobile C3053 in august 09, I was convinced to see the battery backup specification in the product details at samsung website that said talktime upto 7 hrs and standby upto 340 hrs. To my surprise it's battery was drained out in 24hrs after the first charge and never improved.

When approached BTM Service station in bangalore they replaced the battery but that didn't...

why samsung provide very low text message capacity........... So please increse your one of the bigest drawback, because all customers are not satisfied about this perticular problem.........If you you implement that problem then it is better for you & also customers.......... My email id is "[protected]@gmail.com"...

i m having a complaint regarding the samsung service center akota baroda i have a problem in my samsung (b-5722 )mobile. it was in the warranty period.. i have mother board problem with the cellphone. they have taken my set and they told me that they will repair my set within a week but they didn't reply me and when i call them they mostly didn't picked my call and not replying me.... so pls help me out in the matter.......

I purchased a 1.5 ton Samsung Window Air Conditioner om April-2006. During first, Fourt years, it was working properly. On start of this season, I approached Eye Care Samsung Authorised Service Centre, West Delhi, HA-24, Shivaji Marg, Nazafgarh Road, Karampura, Delhi for its routine service and gas filing. They took it to their workshop and returned after a week time. On operating it, we found that this was not working efficiently and...

i have a refrigerator of samsung model no. SR-A19 NFO,the bottle shelf of my refrigerator was broken and i approached to samsung service center at moradabad and there my requirement/complaint noted at complaint register at sr no 289 on dated[protected],i visited several times to samsung service center but they were unable to fulfill my requirement.
please help me to get the bottle shelf from samsung india....