[Resolved] Samsung India — refrigerator - rt28k3043s8 (gas leakage problem in under warranty stage) | |||
Samsung product request/complain number is [protected]. I purchased this refrigerator rt28k3043s8 from samsung flagship store ishita enterprise ahmedabad in rs. 23900/- on date:[protected]. It’s still under warranty. Last week it has cooling problem. I had complained about it in customer care and they sent technician to check the refrigerator and he said it has gas leakage problem. Next day they took my refrigerator to their service centre and keep there for testing. After that they delivered it back to my home and said, start it after 1 hour. I started it after 1 hour and after 3 hours i checked it and there is no cooling at all. Now they are saying they will send the technician again to solve the problem. That’s very strange. I have lg refrigerator before samsung for almost 15 years. Lg gives onsite service for any problem in refrigerator. Why to take refrigerator to service centre, i don’t understand. I want samsung to give my money back and take your faulty product back, which is useless in under warranty stage. Very disappoint with samsung refrigerator product. Was this information helpful? | |||
Aug 29, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 5 Comments | |||
Comments
Slot sim no 1 network no 0 kbps speed
Sim 2 clear speed
Lose my business only sumsung company
My business 70000 lose
Urjent reation my phone plz
Sim 2 clear speed
Lose my business only sumsung company
My business 70000 lose
Urjent reation my phone plz
Samsung India Customer Care's response, Jul 25, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
What to do...my handset is having a vertical pink line. At present my handset is out of warrenty now. So what should i do to resolve it. Also kindely provide me somebody contact number so that i can contact that person.
Plese resolve my issue asap.
My email id is [protected]@gmail.com
My phn no. : [protected]
Plese resolve my issue asap.
My email id is [protected]@gmail.com
My phn no. : [protected]
Samsung India Customer Care's response, Jul 25, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
No cooling in refrigerator
Dear Samsung Team,
I have purchase 265 ltr Samsung Digital Inverter double door refrigerator 22 Month back from your samsung outlet at patrakar puram Lucknow and till date fridge gas is leaked and I contact your customer services and he appoint a engineer and when he comes he told me that gas is likeage in this fridge and we have to refill the gas and it would cost you around rs.1500 to 1800 but my consern is that why I am giving money if my compressor is in warranty if you guys not solving my problem then I have to knock the door of consumer court due to that kind of issue I have already face before on my ac...
Now this refrigerator is not giving any cooling,
So please help us to solved our refrigerator problem.otherwise I can take another option...
Regars
Harsh vardhan Mishra
[protected]
Dear Samsung Team,
I have purchase 265 ltr Samsung Digital Inverter double door refrigerator 22 Month back from your samsung outlet at patrakar puram Lucknow and till date fridge gas is leaked and I contact your customer services and he appoint a engineer and when he comes he told me that gas is likeage in this fridge and we have to refill the gas and it would cost you around rs.1500 to 1800 but my consern is that why I am giving money if my compressor is in warranty if you guys not solving my problem then I have to knock the door of consumer court due to that kind of issue I have already face before on my ac...
Now this refrigerator is not giving any cooling,
So please help us to solved our refrigerator problem.otherwise I can take another option...
Regars
Harsh vardhan Mishra
[protected]
No cooling in refrigerator
Dear Samsung Team,
I have purchase 265 ltr Samsung Digital Inverter double door refrigerator 22 Month back from your samsung outlet at patrakar puram Lucknow and till date fridge gas is leaked and I contact your customer services and he appoint a engineer and when he comes he told me that gas is likeage in this fridge and we have to refill the gas and it would cost you around rs.1500 to 1800 but my consern is that why I am giving money if my compressor is in warranty if you guys not solving my problem then I have to knock the door of consumer court due to that kind of issue I have already face before on my ac...
Now this refrigerator is not giving any cooling,
So please help us to solved our refrigerator problem.otherwise I can take another option...
Regars
Harsh vardhan Mishra
[protected]
Dear Samsung Team,
I have purchase 265 ltr Samsung Digital Inverter double door refrigerator 22 Month back from your samsung outlet at patrakar puram Lucknow and till date fridge gas is leaked and I contact your customer services and he appoint a engineer and when he comes he told me that gas is likeage in this fridge and we have to refill the gas and it would cost you around rs.1500 to 1800 but my consern is that why I am giving money if my compressor is in warranty if you guys not solving my problem then I have to knock the door of consumer court due to that kind of issue I have already face before on my ac...
Now this refrigerator is not giving any cooling,
So please help us to solved our refrigerator problem.otherwise I can take another option...
Regars
Harsh vardhan Mishra
[protected]
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Plese resolve my issue asap.
My email id is [protected]@gmail.com
My phn no. : [protected]
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd