Sansui India — extremely bad customer services | |||
I purchased sansui-india 42inch led tv on 26/01/2013 (Mrp was 37000/-). On 01/11/2017 there was some problem in tv like half off the display was black. I raised complained (Complained no - pun[protected] make sansui 42 inch led tv model no.-42sjj42fk) for repairing of tv as per service engineer display panel is faulty and need to be replaced. I asked for quotation and as per their quotation the cost of the display panel is 36000/. Four year back tv cost was 37000/- and now only screen panel cost is 36000. How is that possible! One part of tv cost is 10000 higher than todays tv cost. Regards Pankaj chaturvedi [protected]@gmail.com [protected] Was this information helpful? | |||
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Sansui India customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Sir, mob;ie was fault, i gave to serives center.they sayed that the product fault, failed they will give the new moblie, they gave they r given appored letter from the services centre please collect the product, give me the new moblie sir, give reply or mail, or where should give and exchange
Dear Parth Mohindero,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
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1102
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Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team