[Resolved]  Sansui India — Led tv

Dear Prahalad Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, phone no at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

I have purchased A led Tv of your brand and now I'm seeing this the worst mistake of my life to by an Led tv from your brand Its panel is not working I have raised a complaint regarding it on 12th July complaint number is DEL[protected] your technician visited and told me its panel is faulty and he went away he didn't told me when it will be replaced then I called customer-care and told them the same they give me the Area Manager number he told me that it would be replaced by Wednesday I called again and got your Branch Officers number he told me the same.
On Wednesday the technician arrived with another damaged panel and told me that he had made a mistake and will replace it in the next day I called your customer service center they ask me for 24 hour After 24 hour the issue is still the same.
Now I want my money to be refunded as I'm completely exulted and harassed by all of your officers and I don't want to be part of sansui family after this kind of feedback from you.
My humble request to you is that kindly take your Led tv and refund my money ASAP so I can by another Led TV Please do it on urgent bases and keep me in loop otherwise I have to go to the consumer court and have to make my claim there.

I have purchased A led Tv of your brand and now I'm seeing this the worst mistake of my life to by an Led tv from your brand Its panel is not working I have raised a complaint regarding it on 12th July complaint number is DEL[protected] your technician visited and told me its panel is faulty and he went away he didn't told me when it will be replaced then I called customer-care and told them the same they give me the Area Manager number he told me that it would be replaced by Wednesday I called again and got your Branch Officers number he told me the same.
On Wednesday the technician arrived with another damaged panel and told me that he had made a mistake and will replace it in the next day I called your customer service center they ask me for 24 hour After 24 hour the issue is still the same.
Now I want my money to be refunded as I'm completely exulted and harassed by all of your officers and I don't want to be part of sansui family after this kind of feedback from you.
My humble request to you is that kindly take your Led tv and refund my money ASAP so I can by another Led TV Please do it on urgent bases and keep me in loop otherwise I have to go to the consumer court and have to make my claim there.
my contact no. is [protected]

Dear Prahalad Sharma,

Thanks for sharing your requisite details. We have escalated your issue to the concern team, will get back to you soon.

Regards,
Sansui

Dear Prahalad Sharma,


We apologize for the inconvenience you have faced.
Please call[protected]Prefix State Capital STD code) for complaint registration with Videocon Call Center.

Thanks,
Sansui

Tv Repairing

Dear Sir, kindly Repair TV. Complant no-THA[protected] SVC Center-[protected] Provide S-Code S71091

Dear vilasp,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Dear vilasp,


Kindly share your alternate no. so that our team get in touch you and may assist your concern.


Regards,

Videocon Online Team