Saravana Stores Complaints & Reviews

Yday i searched for bay leaf but couldn't get, i asked sales girl, she has given one packet, qty is less so i want one more, i asked one more, she said 'wait'with anger, i hv taken some items and then i again went and asked her one more bay leaf, she has thrown the bag down which she is holding with anger, i did complaint to floor incharge, but no use...

Hi,
I have came to shop on today for diwali purchase. And i have bring the laptop bag with me. I have gone to ground floor and asked to keep in token. They have said that laptop bag you can keep with you. They have not informed about the tag. And i have gone to lift. The lift person stopped me and put for tag. I have gone to the tag place. The person checked my bag and told that one zip is available. I asked pls give some other option...

I've been trying for online payment of my scheme but its not happening it is not showing any option for payments. I tried calling customer care but the people always pick the phone up and never say anything else they are not picking up at all. Please guide me with the online Payment of the scheme else mail me the whole process and account details. This is highly frustating not to get any response from customer care. Kindly take actions against...

Have been waiting for more than 2 hrs to get the solution and its welding issue no one informed that it can’t return while taking... Cost is 874 and there is no proper response from floor supervisor.

The demages are not noticed while taking up from stores.. I am being purchasing number of times and it’s worst experience.. Please share any escalation matrix for customer compliant...

Dhamodharan. N
[protected]...

Please refer my previous compliant . no action taken sofar

Saravana Stores — failure supply complete product

1 Review
ganesan venkatarao on Nov 7, 2017 Submit a Complaint
I have purchased 4 tray plastic storage from padi saravana stores few days back. On reaching home found, no leg supports were found in pack.. Next day i rushed to padi branch, the sales girl at 8th floor asked me to bring...

I brought a silver chain on 9/9/18 the colour change in to black and bad in condition and broken with in 2day we didn't use the chain also very bad qualities and no purity i came to padi saravana for this issue no one is ready to exchange the product and arguing with me and not accepting to exchange very worst manner and we r dissatisfied with the product and supplier...

Day before yesterday we brought the new lg 1ton ac from saravana stores, tirunelveli with the cost 32, 700 (Fixed price). While buying they promise this cost is included with the installation at home.

Today service men from lg came for installation they are asking for the installation cost of 1300. We contact the store manager they replied it was unknowingly said by sales department and you should pay the installation fees.br...

Invoice no 006264 dt 17/08/2018, whereas i bought 3 trousers, 2 for a friend and 1 livein jeans pant. This was a cash paid transaction but i also made another purchase vide invoice 006757 and 007037 as well. The quality of jeans is so poor that when i planned to use it, before wearing, cloth is torn during handling. Shocked.
It is worth for reporting so you chrck product and quality better way. Its matter of credibility of brand name...

Very worst customer attending... Chocolate counter some staff behave like a #... So i complaint supervisor he couldn't responding... Plz take action at immediately... Anytime i see he watching only mobile... Don't respond at customer i said at i need that product where is that... The counter staff not responding... Its hurting me why not attending customer... It is just help... Then why behave like this... Padi saravana store pallavaram...

On[protected] purchased Chimney from Saravnana stores T.Nagar Ranganathan street shop. The product sold informing to us it is on the discount but during delivery we noticed the product box was open and the chimney is in damaged condition.

While contacting the sales manager he refusing to provide good product and speaking rudely to customer on phone. We want to return this product and get our money back....

Sofaset delivered with broken frame. Order number : 1819 /628690. Delivered on 4th june 2018. Purchased from saravana the crown mall, omr rd. Till date they haven't replaced. The vendor person is bala. Saravana store taking no responsibility and warding off by saying it's the vendor related issue contact the vendor. Vendor kept on saying will replace for sure. It's almost a month. So please careful while purchasing from these names. This...

The chair was delivered yesterday
While unloading from the truck the wheel part fell down with severe impact on the road.
The delivery boy came and kept on the hall when asked why did it fall off he just smiled
Then he pressed the seating cushion with his knee and told it's ok
Is it the way the chair has to be delivered why undue care is not taken while handling these things totally upset don't know when will this...

We took geenchef branded tawa, pressure cooker, kodai etc from saravana stores, chrompet, chennai. Within the warranty period, defects found on items and we called geenchef customercare. They told us to returned those items to saravana stores and they will take it up. After that they told after 2-3 days, those items will be replaced. After 6 days, we contacted and they told there is no stock. We contacted after 1 day of this (7th day), they...

This is to inform you that yesterday i have purchased lotus skin care white glow cream from your chrompet store and i was baffled to see that the expiry date of the product is over by 2 months. How can a store sell expired products and make money out of it. You guys don't have enough sense to take the expired products out of your store. You spent crores and crores on advertisement but don't have enough people to look into such basic things...

The shops think customers are thief, not giving any safety for customer baggage but they want money money for buy things but not safety for customer, what is the reason to have everywhere the plastic bag a big environmental impact created by you., what is use with tag n cameras if your not allowed for our baggage safety then what reason of your system., thinking no one will question you.. This is worst management think of world...

Worest experience with porur saravasa super store...
We stand with family like thieves... For them customers are not importent... Because they have lakhs of customers so they do what ever worest experience with porur saravasa super store...
We stand with family like thieves... For them customers are not importent... Because they have lakhs of customers so they do what ever their wish...

"there is no proper...

We purchased a silver plate of weight 358 g on 1st feb2018 from omr chennai branch. and did not opened the packing made by store and we noticed on 24th may, silver plate color for completely shaded. approached store and asked for replacement of new plate with out using plate, and store staff insulted and restricted to do, rather asked for 20% of total bill for exchange with other item....

Purchased furniture of cost around 36K in padi saravana stores on 3rd May 2018 and delivery date was 15 may 2018, but no response till now. Representatives are talking so carelessly without due respect to customer. Even after multiple calls, they haven't delivered the product. No proper customer care contact. Disappointed very much with their level of service...

Last week 2/5/2018 i bought a hanbao glass top stove (Two burner) from saravana stores t nagar. The product is given with with two years warranty. Within a week (7//2018) the knob used for adjusting the flame, melted down. So i went to saravana stores for giving a complaint. They said once the product is sold it can not be taken for replacement. If that is in their replacement policy that is my mistake to choose saravana stores at all. But...

Purchased furniture of cost around 40k in padi saravana stores on 28th apr and delivery date was 2nd may, but no response till now. Representatives are talking so carelessly without due respect to customer. Even after mutliple calls, they havent delivered the product. No proper customer care contact. I didnt expect this from ss. Disappointed very much with their level of service...