[Resolved] Tata Sky Setup Box — Setup Box - Malfunctioned

Jugal Barik

from New Delhi, Janakpuri, Delhi

Address:

West Delhi, Delhi

In continuation of my previous mail I want to clarify that it is a poor cheapest business running by TATASKY that every 3 to 6 months TATASKY setup box collapsed by intentionally and then they are asking for replace tatasky setup box of Rs.500/-. The terrible thing is this the replacement of tatasky setup box which is already repaired and replaced by so many it is being replaced to you.

As per the complaint -
1. WO# 1-[protected] on 14th June 2013 the call is hold due to the
2. WO# 1-[protected] on 15th June 2013 the call has been completed by Gulshan Kumar help line no. [protected]

I want justice in this regard or otherwise I switch it to CABLE connection, because the cheating level in this level is not there.

PREVIOUS Complaint -

Myself Jugal Barik consumer of Tatasky id [protected] having a strong complaint about the services of your setup box. I change setup box on 17th June 2012 and the next month only it was replaced on 19th July 2012. In this year 12th February 2013 again my setup box replaced. I complaint again yesterday 13th June 2013 regarding the same. the service engineer came checked/verified and found the complaint is critical. the setup box not responding properly. The main menu automatically open between every 2-3 minutes.

Tatasky every time asking for money Rs.500/- while changing of setup box.
Kindly look into this matter and solve this problem

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ashish kumar tiwari

from Bhopal, Madhya Pradesh

tata sky set up box — for tata sky set up box

my tata set up box is not working properly & i dont want tata sky setupbox because the tata sky services is very third class and i want to disconnect my connection & iwant my money back, so sir i want to request you to disconnect my connection as soon as possible.my tata set up box is not working before three days and iam complaint on tata sky indore service center on this no.[protected], miss VANDANA picked a phone and gave me complaint no .1-[protected].she told me sir your request is login and our technision is coming as soon as possible but no one can come.my daily ruppees is dedect from my tata account why i am giving that money .that's why i want to disconnect my connection, this situation is happened with me in second time.
sir thanx for your best services

Sripati

from Delhi, Delhi

Tata Sky Setup Box — Order cancellation for delyed services

1. Tatasky free home delivery taken a request on 6th Oct 08 to complete all installation process before 13Oct08 commitment.
2. Set topbox recieved 12th OCt 08.
3. Contacted customer care for installation and get confirmation with 6hr+2hr=8hrs installation will complete.
4.On 14th I got a confirmation that 14th 2Pm-4.30Pm is your installation time which is skipped to 4.30Pm to 7PM.
5. No one has completed the process and on 15th Oct 08 requested for Order cancellation no-1-[protected]. As per Girish's concern they will recieve that set top box within4days. Within 15days I can get my cash back in to my account.
6. Last 3days my family is getting call to reinstall it.
7. Today 22Oct08 I called customercare and got idea that order cant be cancelled. They are going to install it today.
8. How they are force fully doing it. Help us to cancell the order.

Anthony Gogoi

from Panaji, Goa

TATA SKY DTH — replacement of Setup Box

I have complaint about replacement of my set up box on 28/5/09 vide complaint No.1-[protected]. The connection is under my father's name (Binoy Kr, Gogoi) and we reside at Sibsagar (Joysagar, near civil hospital, AB tent house). I would request to please consider my request as soon as possible.

Lalit Powar

from Bengaluru, Karnataka

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.