SBI Saving AC — Compromised

My father (Mr N K Sharma) got a call from mobile [protected] Vodafone Bihar & Jharkhand between 9:30 am on 11th Aug’15 & Caller identified himself as Om Prakash Verma and he is a SBI ATM Inspector and he is to activate the lapsing ATM Card as instructed by SBI to inform all their customers. He told my father that he knows that he is having two SBI A/C & to verify the ATM Card No[protected] &[protected]. Then he said he will activate the account and requested that the OTP messages will come as SMS, please confirm back those SMS to him and then delete those messages. Then my father got convinced & started getting OTP messages, which he asked to confirm for activating ATM Card and then below are the details of fraud transactions happened. After couple of debit SMS my father called me and informed the same. Below are the details I could able to trace after reaching the companies from where the below transaction happened. Organizations are – PayU, Paytm.com & Mobikwik.

List of Debit SMS’s are:

1. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs5000 on POS [protected] at WWW MOBIKWIK COM txn# 195687

2. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs4970 on POS [protected] at WWW MOBIKWIK COM txn# 195785.

3. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs928 on POS [protected] at PayU txn#[protected].

4. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs23388 on POS [protected] at Paytm.com Paytm.com txn# 807894.

5. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs31596 on POS [protected] at Paytm.com Paytm.com txn# 809206.

6. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs2500 on POS [protected] at PayU txn#[protected].

7. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs9990 on POS [protected] at WWW MOBIKWIK COM txn# 197021.

8. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs2500 on POS [protected] at PayU txn#[protected].

Trace of Mobile #[protected]:


Fraud Transactions happened on below accounts for Nand Kishor Sharma:

1. SBI A/C # [protected] ATM Card #[protected]) for total Rs 46, 566/- SBI Branch Code 12812, Station Road, Jamshedpur

2. SBI A/C # [protected] ATM Card #[protected]) for total Rs 34, 300/- SBI Branch Code 6354, AGRI MKT YARD, Parsudih, Jamshedpur

A. Passbook copy on transaction details are for SBI A/C # [protected] for total Rs 46, 566/-:


Date Narration Ref. No. Debit
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 2, 500.00
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 2, 500.00
11-Aug-2015 POS PRCH POS 809206 Paytm.com Paytm.com Noida 31, 596.00
11-Aug-2015 POS PRCH POS 195785 WWW MOBIKWIK COM NEW DELH 4, 970.00
11-Aug-2015 POS PRCH POS 195687 WWW MOBIKWIK COM NEW DELH 5, 000.00

B. Passbook copy on transaction details are for SBI A/C #[protected] for total Rs 34, 300/- :


Date Narration Ref. No. Debit
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 928.00
11-Aug-2015 POS PRCH POS 807894 Paytm.com Paytm.com Noida 23, 388.00
11-Aug-2015 POS PRCH POS 197021 WWW MOBIKWIK COM NEW DELH 9, 990.00


As soon, we got to know about the fraud, I got both my ATM Card blocked by calling SBI Toll Free No [protected]. ATM Card #[protected]) for SBI A/C #[protected] &[protected]) for SBI A/C # [protected].

• Then at the same time logged complaint with PayU online via email, details I got from them are below:

1. Online Mobile recharge done via Merchant URL www.spicesafar.com by Mr Parwej for Rs 2500/- * 2 times from IP address 182.66.40.12 (IP belongs to Bharti Airtel). Mobile number recharged was [protected] Airtel Bihar & [protected]@ 11 Aug'15 11:02:42 & 11:04:39 same date from PayU ID[protected] &[protected] and Transaction ID f80b[protected] & 872b79b[protected] on SBI A/C [protected] & Bank Ref #[protected] &[protected]

2. Online Mobile recharge done via Merchant URL www.emrecharge.com by Mr papa for Rs 928/- from IP address 223.176.27.111 (IP belongs to GPRS Airtel). Mobile number recharged was [protected] Airtel Bihar & [protected]@ 11 Aug'15 10:25:46 from PayU ID 393970 & Transaction ID 13544397 on SBI A/C [protected] & Bank Ref #[protected]


Then at the same time logged complaint with Paytm.com online via email, details I got from them are below:

Below are the profile of the person who did transaction

Akash Rana,
64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN,
Asansol
West Bengal, India 713347.
Phone : [protected]

Email : [protected]@gmail.com Not Verified
Phone Number : [protected] Verified

Paytm cybercell confirmed that the transactions are blocked and amount will be reversed to the bank.

Transaction details are from paytm are:


Txn ID Cust ID Txn Date and Time Amount (in Rs.) Product Details Registered Mobile Number Registered Email Address Recharged Number # Operator Name/ Market place order IP Address Refund Status Shipping Address
[protected] 23894288 08/11/15 02:36 PM 7590 wallet purchase-involuntary added [protected] [protected]@gmail.com HP Laser Jet Pro P1108 single function Laser Printer182.66.40.12 INR 7590 has been refunded to bank Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:32 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:50 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank. Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:50 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank. Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347


• Below are Mobikwik


Transactions done via Card Details - 622018xxxxx4302

Date Narration Ref. No. Debit

11-Aug-2015 POS PRCH POS 195785 WWW MOBIKWIK COM NEW DELH 4, 970.00
11-Aug-2015 POS PRCH POS 195687 WWW MOBIKWIK COM NEW DELH 5, 000.00
Transactions done via Card Details - 622018xxxxx2092
11-Aug-2015 POS PRCH POS 197021 WWW MOBIKWIK COM NEW DELH 9, 990.00

The same has been mailed to [protected]@mobikwik.com & [protected]@mobikwik.com to stop the payments along with my father's ID proof & address proof and statement details. Below are the details which I got from Mobikwik:

MobiKwik Txn ID Amount Card No IP Address Email ID Date & Time Registered Mobile No. Status Refund Amount
[protected] 5000 622018_X2092 182.66.24.70 www.[protected]@gmail.com
[protected]:28:08.0 [protected] partial refund 4649
[protected] 4970 622018_2092 182.66.24.70 www.[protected]@gmail.com
[protected]:32:03.0 [protected] refund 4970
[protected] 9990 622018_X4302 182.66.24.70 www.[protected]@gmail.com
[protected]:05:12.0 [protected] partial refund 7205

Mobile/DTH no./Order No. Amount Date & Time
[protected] 251 [protected]:17
[protected] 100 [protected]:17
[protected] 1000 [protected]:54
[protected] 100 [protected]:44
[protected] 200 [protected]:52
[protected] 300 [protected]:53
[protected] 155 [protected]:53
[protected] 30 [protected]:53
[protected] 1000 [protected]:54

1. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Idea Bihar & Jharkhand circle.
2. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Idea Maharashtra circle.
3. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
4. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
5. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Tata DOCOMO ANDRA PRADESH & TELANGANA circle.
6. Registered mobile which Mobikwik mentioned was [protected] and his belongs to Airtel Bihar & Jharkhand circle.
7. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Vodafone West Bengal & Andaman Nikobar circle.
8. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
9. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Aircel Bihar & Jharkhand circle.
10. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.


Now I would request you to please file an FIR against the details mentioned and help me recover my money and punish the culprits appropriately, so that they shouldn’t repeat this kind of similar act in future to anyone.

Thanks,

Jai
[protected]
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 31, 2015
Updated by jaipsharma
Please help me file an FIR against the details mentioned and help me recover my money and punish the culprits appropriately, so that they shouldn't’t repeat this kind of similar act in future to anyone. At the same time I would also like to file a petition against SBI to leak customers confidential information. There should be a single contact number where customers should file a case against such fraud calling phone numbers and there should be proper investigation to catch the culprits. As such we don’t have any number where we can log any of such complaints and no bank takes the responsibilities to such fraud calls.My Father already reported this case to Jharkhand Cyber Crime Police, but yet he hadn't received any calls from them, nor an FIR # yet generated and informed to him. This is really pitty that our Police department is so lethargic. A common man could pull all the above information in a day or two but police neither able to trace or made any progress yet. Shame ...
Complaint comments 

Comments

i was also fooled on 14th sept by a lady representing herself as sbibank staff.she took my one time password two times from me. two transactions were done, details of which i got on my mobile.first transaction pos [protected] at payutxn#[protected]., for rs.2500.
second transaction
pos[protected] at payutxn#[protected].for rs 2500.
Send mail to [protected]@payu.in with you card details and request them to stop processing the payment and share the details of who did this transaction. Based on the response file and FIR to Cyber cell, local Police.

You should also file online case with http://jofs.jhpolice.gov.in/ & http://www.jharkhandsamadhan.nic.in/ with all details of your FIR & Passbook or Bank Statement details.

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