Shadowfax Complaints & Reviews

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court. They are not responding to calls or texts or emails. Looks like they have taken my pre paid product and refusing to deliver it to me or returning to the seller. All they do is steal from others. I need an answer for this.

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court.

I have placed an order on Flipkart on 16th April, item reached final delivery station on 25th April, from there no one is taking responsibility to deliver the product, on 30th April their web site showing order cancelled, I have raised 3 complaints on their web site but no response, pathetic service by Shadowfax.
Even Flipkart people are not taking it seriously, to solve the issue..
AWB No SF85349570FLP

My order number[protected]_1_swx with Request ID R[protected]FPL from Meesho is up for return from past 10 days but no courier boy is coming for pick-up.I have 5-6 times reinitiated the return request and the request automatically keeps on cancelling. I had also stated my grievance in consumer helpline two times but the issue is still not resolved.
Meesho website is also not doing anything needful and just delaying the pickup and no courier boy is assigned for the pickup by the company.Today someone came for the pickup and later on they are calling and saying that the product is not matching.We have send the same product which is received by us by meesho and now there are making excuses that the product will not be returned.

I referred my friend and he complete 200 orders ...shadow fax dont give me referal bonus

Executive called me to reschedule my order for 1may and ask for OTP to reschedule for same day but after doing that I have recieved the message that I refused to take package then I called them they said that delivery boy has lost my package worth rs 2315 and order no is 28413.i want my refund back as they are fraud and I have also seen that review of this company is worst i donot why Gk hair has choosen them to deliver

I have place an order at Limeroad, I have ordered as COD. After that I have make a payment of it at Shadowfax. But after that my order has been cancelled but I didn't get any refund till now Rs. 378.

My order number[protected]_1_swx with Request ID R[protected]FPL from Meesho is up for return from past 20 days but no courier boy is coming for pick-up.I have 7-8 times reinitiated the return request and the request automatically keeps on cancelling. I had also stated my grievance in consumer helpline two times but the issue is still not resolved.
Meesho website is also not doing anything needful and just delaying the pickup and no courier boy is assigned for the pickup.Courier boy is cancelling the request again and again and no call or sms is received from the courier boy. Also courier boy is giving false information about the product handover.
Expectations: my order should be picked up as soon as possible and the refund of rs 2031 should be made .

Sir/Madam,
I ordered 3 mobile cover by Zapvi on April 23, 2022 (copy of which is attached with..). Yesterday, it has reached the local hub of the city after a delay of 2 days...
But has not delivered yet ...
It's very disappointing...
It was expected to be delivered by 28April, 2022. Today is 30th...and still it's not even out for delivery...

Please deliver it today itself ‼️‼️‼️‼️

SF[protected]PIC this is my tracking ID..i have ordered on 18/04/22. It was already reached vijayawada on 28/04/22. And update shows the delivery date on 29/04/22.. and im not received any order on 29 04 22.and also i didn't get any update from shadofax courier about my order item...ther is no information or no update... already it's too late..

Sir
We ordered a jewelry to alipurduar the consignment reached alipurduar on time, but they are not making any delivery .the courier boy is calling from last 3 days getting my addresses but still not delivering the consignment and marking remark that customer not interested to receive and else and top of that asking for the delivery otp . The consignment is precious and important to us

Dear Team,

I have placed an order on 27th of April. My expected delivery date was on 29th of April. However I have just received an sms stating that my order has been delivered but I have not received product yet. I have already done the payment (prepaid payment). I am really worried about this as I have never experienced anything like this. I am trying to reach the delivery executive he is not Receiving my calls as well.

I kindly request you to check with the courier department as I tried reaching out the number it is not reachable.

Following are the details
Ordered from : Hopscotch
Courier Name : Shadowfax
Tracking Number : SF[protected]HO
Order Number :[protected]

Thanks & Regards
Jyoti Mourya

I have ordered a product almost 1 week.. The expected date is over and.. Athe product reached almost near to my locality.. No more queries or contct came from a delivery partner.. So please take it as a problm...and make it fast as posibl

Irresponsible delivery boy. Speaking for badly. Customer service is shame less

My relative received parcel but received wrong products, its not my prodects my all productsv stolen by courier boy or company, so please help me to recover my produts.

AWB NO. SF[protected]PIC

The address on my order was wrongly printed by the said courier company as kurla instead of mahim. The delivery executive sent a code on my registered number and called me immediately and told me to share it with him by which he can change the delivery address to mahim. Following which the delivery executive cancelled the order without seeking my approval. On speaking to the manager named Vishal at their office in santacruz i was informed that he will deliver it to me by the end of the day (27/05/2022) which never happened. Again calling at their office i was told that they called some different number and they cannot deliver me the package.
The date of delivery as shown on the AJIO app was 21/05/2022 and has been delayed to a very large extent.
Kindly address the above grievance at the earliest.
Consider the following details for your perusal:
Order ID : SF[protected]AJI
Registered mobile no.: [protected]

I ordered a product from meesho which was prepaid..the message shows that item is delivered but I didn't get my order.i tried calling the delivery agent but it says that Number doesn't exist..why this kind of scam

I ordered and cancelled a dress in Meesho which was delivered and picked up by Shadowfax delivery guy. BUT I DIDN'T GET ANY PICK UP SLIP. Except the code that is given before pick up. Which the Meesho people wouldn't accept. I JUST NEED MY PICK UP SLIP FOR THE ORDER I AM ATTACHING THE FILES FOR.

I bought a saree from meesho app and the quality is not good so i want to return the saree. I have initiated for return on meesho app they have scheduled the return with shadowfax. The delivery man didn't call and updated as reschedule by customer I have called him he said he will come tomorrow for sure. Then next day he didn't call and updated as pickup failed. This is the second time same problem with shadowfax. I have faced the same problem in December 2021

I was supposed to get a clothing item delivered at my home . Although I got it on time, the courier boy refused to deliver it to my home and instead asked me to go down my apartment. Though I talked with him calmly he behaved very rudely and unbefitting of the service he was supposed to offer. This is a very serious flaw in the service and I hope such instances of rude behaviour are punished or atleast the person is reprimanded.