Shadowfax Complaints & Reviews

I have ordered a product and delivery date was on 29th.Till now it is not delivered and last updation was in calicut. After that no updation was done and also the product is not delivered till now.

I received product from meesho but delivery agent did not marked delivered. Because of which meesho is not giving me refund of 1000 rupees

Respect sir or mem mene shadow fax per parsal book kiye he jo ke customer ko abhi Tak nahi mile he jiske Trekking num ye he, (sf[protected]pic, sf[protected]pic, sf[protected]pic, sf[protected]pic) plz check and inform Thank you

My product, which was supposed to be delivered on 4th May didn't get delivered and was marked as delivered even though no one received it for me. I didn't get any calls . I tried calling the delivery person as the phone number was given. He picked the call up once and said the company itself marked it delivered and he didn't do it since he's taken leave and hasn't gone to work and made sure that he'll deliver it on 7th. He hasn't picked up my calls since then. [protected] this is the phone number of that delivery person and SF[protected]FPL This is my order number. Kindly reach to me and do the needful.

I had given a product to your delivery bor for return but he did not give the pickup slip

So i initiate return of 4 products from ajio and got a notification from shadowfax that products will be picked. The delivery guy comes and shows 2 product images that he was supposed to pick, there were 2 more products that was supposed to be picked the same day and when we checked if it's with SHADOWFAX or someone else will come to pick the delivery guys insisted multiple times that it's with him only and took the product and left hurriedly. After sometime delivery person from delhivery arrived asking for the other 2 products, i informed him that shadowfax person took it. He said that he has the pickup request for the other 2 products. The point to note here is Shadowfax notification DO NOT contain the contact details they simply have a main number and an extension code. I tried numerous times but mostly it didn't connect other times the person didn't pick the call.
I raised a complaint with ajio but since I don't have the product and they assigned a different delivery service it was of no help. I tried reaching out to the Shadowfax office of my area tried explaining the issue how the person picked the product and even when it didn't belong to them obviously didn't scanned and they never even returned the products back to me. I have so much money stuck due to shadowfax incompetence and their willingness to conceal the clear fraud committed by their delivery person. Product name: Lee Cooper high rise jeans - 1099/-
DNMX Lightly washed jeans - 672/-

I can't return the products and get refund because delivery person Nilesh Randive - [protected] picked the products which he shouldn't have and then God knows what did with those products and now I am out of 1800 rupees. Please make them compensate for the money their delivery person duped me out off.

I had raised a issue on my shadowfax app regarding not getting rain surge on 1/5/22 Sunday for 8 orders (5flipkart order and 3 kfc order) i have been raising this issue for past 1 week . Ever time i raise they would say that it would be solved in a day or two but till now no solution from them . On Sunday i had asked my area manager also about rain surge for Flipkart order he told that rain surge is activated.
The order ID is as follows
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
I hope this would atleast solve my problem

I recieved a wrong product via meesho app, so I choose to return it. Your delivery boy has picked up my order on 30, April, 2022 at 14:59 and told me that he'll approve it in sometime after talking to the company.
Later on the status is showing qc failed.
If it's qc failed, he should atleast return my order so that I can initiate the return again. My AWB number is R[protected]FPL.
The delivery boy no is [protected]

I recieved a wrong product via meesho app so I choose to return. The delivery boy who came to pick up, picked my order and told me that he'll approve it in sometimes after talking to company but has not been approved yet. The status is showing qc failed.
If it's qc failed then he should atleast return my order, so that I can initiate the return again.
Phone no of the delivery boy who picked up my order is [protected].
Pickup timing was 14:59.
Pickup date 30, April, 2022

Hello, i would like to know why my order status (COD) hasn't been changed, even after paying for it on your site.

This company does nothing it advertises for, all it does it theft of our goods. I had placed an order for an item SF[protected]PIC on the 19th of April. On 26th April it was shown out for delivery however no one delivered the product nor made an attempt to connect with me. Besides this they auto cancelled the product and updated as costomer cancelled the item. However the product was not returned back to the seller, on 28th April i cancelled the item reading reviews about this company online as they never deliver the product and have pathetic service. Again on May 4th it was updated as out for delivery, inspite my request to cancel it. However again the same thing repeated, no one called or came to deliver the product. Again i cancelled the product. But till now the product has not gone back to the seller. My attempt to contact them in Instagram was successful and this is what they replied, " Hi, we are unable to investigate this matter as the TAT (90 Days) has been breached from the day of the shipment delivery." (Screenshot attached).
Please note the order was placed on April 19th not even 30 days have passed since the order has been placed and they are just cooking up stories.. i wonder what work they do at this place if they can't address the customer compliments, no wonder they have a sea o[censored]nsatisfied customers.
Never place another order with these people again. They are impossible to reach and all they ever reply back is we are trying to fix the problem. Then no action gets taken.

Shadowfax delivery of order SF[protected]PIC has been cancelled. I had given an office address yet the delivery was attempted on weekend and public holiday on account of Eid (3rd May 2022). It's a known fact that deliveries for office address should be attempted on weekdays and within office hours. Both these conditions were not adhered to and the order status now shows as cancelled. No response from the customer support team as well

My order SF[protected]FPL I return my order on 24 April 2022 but I didn't get the return slip from delivery boy and even they didn't updated on the server that they took my return order because of this my seller is not refunding my amount.

On 4th may Shadowfax rider[protected] is picked up my another parcle also from my child... product is DNMX Black jeans size-36 rs-599...so I want to complaint against him.

AWB number SF[protected]PIC

After waiting for for over a week for the pre paid order. I had decided to return it back hoping to get a refund. However the shadow fax team has decided to keep the item for themselves and is neither returning the product nor delivering it. This is looting in broad daylight. Stealing goods from people in the name of a courier service. This is very pathetic and unacceptable. Do the needful and return the product to the seller.

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court. They are not responding to calls or texts or emails. Looks like they have taken my pre paid product and refusing to deliver it to me or returning to the seller. All they do is steal from others. I need an answer for this.

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court.

I have placed an order on Flipkart on 16th April, item reached final delivery station on 25th April, from there no one is taking responsibility to deliver the product, on 30th April their web site showing order cancelled, I have raised 3 complaints on their web site but no response, pathetic service by Shadowfax.
Even Flipkart people are not taking it seriously, to solve the issue..
AWB No SF85349570FLP

My order number[protected]_1_swx with Request ID R[protected]FPL from Meesho is up for return from past 10 days but no courier boy is coming for pick-up.I have 5-6 times reinitiated the return request and the request automatically keeps on cancelling. I had also stated my grievance in consumer helpline two times but the issue is still not resolved.
Meesho website is also not doing anything needful and just delaying the pickup and no courier boy is assigned for the pickup by the company.Today someone came for the pickup and later on they are calling and saying that the product is not matching.We have send the same product which is received by us by meesho and now there are making excuses that the product will not be returned.

I referred my friend and he complete 200 orders ...shadow fax dont give me referal bonus