Shadowfax Complaints & Reviews

Sir/Madam,
I ordered 3 mobile cover by Zapvi on April 23, 2022 (copy of which is attached with..). The order has not shipped yet... ‼️ And also I receive the notification as "SELLER INITIATED DELAY" since 2 days...
Could you please provide the reason for delay...

Immediate response is highly appreciated...

Regards,
Mohammad Afraz.

I have an order.. My order tracking no. SF[protected]PIC
I order this product 16th April but till now this order not delivered to me and the customer service of this company lied to me they said this this order delivery with in 48 hour... But 5 days past this order not delivered and they not responding my call or email.. Please help to get my order...

I ordered shoes from flipkart and delivery was assigned to shadowfax. Tracker on the delivery date showed item delivered but actually I never got any delivery and not even a call from delivery person. My money has been deducted and no one is helping me regarding my concern.

SF[protected]FPL is my tracking I'd it's showing delivered but it's not.its happening 2nd time with me, I have called to customer care number of shadowfax and the man told me your parcel is with us denied to help me.shadowfax is very cheater courier

I have ordered a product from meesho.
Shadowfax was delivery I want a contact less delivery but for contact less delivery they ask me to pat first for contact less delivery then I paid through Paytm and then delivery boy arrived and he said I didn't receive the money so he take the product and never return and he said I will return tomorrow but no response from delivery boy. Now I tried to contact shadowfax but they are not responding to me and not returning my money or product anyone customer cares are not responding anything the take my money.

I have placed an order through hopscotch on 6th april. Tracking id SF[protected]HO
It was supposed to be delivered here in parbhani on 18th April. But i haven't received it yet though your tracking status shows that it has been arrived here on 13th April. This is very unacceptable and poor service please solve this issue and delivere my package

Hello,

I have 1 ordered from Meesho Order id:[protected]Sub Order ID[protected]_1) and it came from your carrier, but wrong product received, I check and same day refund request submit in meesho. Your courier boy calling me for pickup returned product, meesho told me product not pickup by courier. but I gave that product for return Calling 2 time[protected]/04/2022 6.10pm picku time or 4.46pm But there was talk and your boy asked me for otp, then he took it, that I am sending it in the recording you check it, and my refund please get him. (One more think day before Calling 2 time[protected]/04/2022 1.46pm And mobile no .[protected], I have those calling recording if you required let me know...)
I have talked to those people together and am sending their recordings.
If you do not take any action, then I will camp against your company in consumer court.
So I request you to solve my problem as soon as possible .

Shipped Tracking ID: [protected]. Courier: Delhivery

Refund pickup Tracking ID: R[protected]FPL. Courier: shadowfax.

I have an order.. My afb no. SF[protected]KR
But this order is not delivery to me. I complain about this to their customer service and they said that this order will delivery to me within 48 hours.. But not delivery.. And now they not respond my call or email. Please help to get my order

I have an order.. My afb no. SF[protected]KR
I order this product 9th April but till now this order not delivered to me and the customer service of this company lied to me they said this this order delivery with in 48 hour of my 1st complain to them.. But 6 days past this order not delivered and the customer not responding my call or email.. Please help to get my order

Im a seller on meesho platform as registered name TINY TREATS GALLERY MOB - [protected] and my parcel is going
smoothly through exprees bees, e com and delhivery which they took my parcel on time and running dispatch on time but since shadow fax also attached with me they even did not called me to or told to give parcel they neither called me not pick parcel since 19th April. My order already on breached side due to not picking on time still i somehow get the number and called to pick my all parcel as they are already breached so long so they came and pick small parcel and did not pick long parcel as they said they can't and will not pick long parcel. How can this be possible as if meesho giving shadow fax the pick up and deliver it to coustomer with their permission yet they not picking my parcel due to size issue.
My many parcel already breached due to their careless behaviour and now they giving new reason to not pick my parcel due to size additon to that they said to deliver it to delhi road then they can deliver or else cancel the order.
Kindly solve this issue as soon as possible and get them to pick up my all long parcel as my experience running with shadow fax is very bad till now and will not recommended anyone to use shadow fax service anymore in future if they did not pick my all parcel and not solve my issue quickly.
Hope for the quick and positive answer.
Thanking you

Respected SHADOW FAX TEAM
I am Sunil Proprietor of HKC Enterprises from hisar, sir i am a seller at City mall. My company arranges a pick up facility from Shadow fax. Sir in starting first day your employees doing scaning the orders properly and pick up the orders time to time but from last saturday your pick up person come and starting to scan the order but due to their technical issue some orders scan properly but some orders not...

I had placed an order from Meesho app on 5/April/2022. I got message from shadowfax that product Order Number: SF[protected]FPL has been delivered on 16/April/2022. I have not received the parcel nor the courier boy called me for 4 digit delivery code. But the status shows delivered in both Meesho app and shadowfax tracker. Please look into this as soon as possible. I tried reaching Shadowfax customer care from past 2 days but there was no...

Hi,

I ordered 4 products from meesho on 24th March and requested for return on the same day . Then next day shadofux boy called and picked up all 4 products without giving any pickup slips . But when I checked meesho app only 1 product updated as returned then I waited for 3-4 days and raised a complaint in meesho .They are asking for slips now. Kindly get me courier boy contact no .

Kindly reverify these order ID[protected] &[protected]

I have placed an order of charger from cred app, SF[protected] but no one came for delivery and not one contact me, even he is not picking my phone, it's very disgusting that either u try to deliver on holidays or not interested in delivery .I m going to file consumer complaint that u r not able to deliver in Delhi from the same city where u pick the order from seller.Worst courier service, soon u will get legal notice

I need a call back from Shadowfax courier. I didn't get my order delivered. But I got a message from Shadowfax courier that the item was delivered. The delivered order id is SF[protected]FPL... Kindly take action on this immediately and I need a call back.

I had placed a RTO request R[protected]PIC, my parcel was picked up on 14th April but not yet delivered to return address. I have tried all the ways to contact shadowfax but nobody responded.

I ordered from hembri watches .. The quantity i set was 2 but the problem is I received only 1 watch which is older and doesn't even look original... I unboxed the order in front of shadowfax delivery guy he too was saying " Kindly ask for return, so that I can pick up your order and refund will be initiated in ur account " I did the same but my product hasn't been picked up yet.. I'm still waiting for pickup and also their customer service is very poor they do not even bother to receive and repsond to my call. Order number is - SF[protected]KR. I have proof for everything and photos of delivery guy. Kindly help me please.. My registered number is [protected]. Order2 amount Rs. 2598.

My rider id is 1930944 every week my transaction get failed even my bank is verified and i recieved a payout of 400 once
Please try to resolve it
I put all money in petrol and all please try to understand my situation

Your delivery boy abused me on call and told me that no one from shadowfax will going to pickup you order, he is talking in Hindi . Calling Number Shadowfax Delivery,
[protected], Delhi India. I want proper action on such type of misbehave.

I have ordered a gift hamper from Giftcarnation .BEFORE DELIVERING The product they sent me the pictures and videos about the hamper how is it looked .But when the product came through Shadowfax courier company and I opened it there was nothing in the box literally nothing .this hamper is so much important for me that these courier services can't even imagine and this product is going to London for someone but now the flight is gone which the cost of the product is rupees 3250. But the product is gonna leave for London and I don't think so that i have to tell you alth cost of that