Shadowfax Complaints & Reviews

This company does nothing it advertises for, all it does it theft of our goods. I had placed an order for an item SF[protected]PIC on the 19th of April. On 26th April it was shown out for delivery however no one delivered the product nor made an attempt to connect with me. Besides this they auto cancelled the product and updated as costomer cancelled the item. However the product was not returned back to the seller, on 28th April i cancelled the item reading reviews about this company online as they never deliver the product and have pathetic service. Again on May 4th it was updated as out for delivery, inspite my request to cancel it. However again the same thing repeated, no one called or came to deliver the product. Again i cancelled the product. But till now the product has not gone back to the seller. My attempt to contact them in Instagram was successful and this is what they replied, " Hi, we are unable to investigate this matter as the TAT (90 Days) has been breached from the day of the shipment delivery." (Screenshot attached).
Please note the order was placed on April 19th not even 30 days have passed since the order has been placed and they are just cooking up stories.. i wonder what work they do at this place if they can't address the customer compliments, no wonder they have a sea o[censored]nsatisfied customers.
Never place another order with these people again. They are impossible to reach and all they ever reply back is we are trying to fix the problem. Then no action gets taken.

Shadowfax delivery of order SF[protected]PIC has been cancelled. I had given an office address yet the delivery was attempted on weekend and public holiday on account of Eid (3rd May 2022). It's a known fact that deliveries for office address should be attempted on weekdays and within office hours. Both these conditions were not adhered to and the order status now shows as cancelled. No response from the customer support team as well

My order SF[protected]FPL I return my order on 24 April 2022 but I didn't get the return slip from delivery boy and even they didn't updated on the server that they took my return order because of this my seller is not refunding my amount.

On 4th may Shadowfax rider[protected] is picked up my another parcle also from my child... product is DNMX Black jeans size-36 rs-599...so I want to complaint against him.

AWB number SF[protected]PIC

After waiting for for over a week for the pre paid order. I had decided to return it back hoping to get a refund. However the shadow fax team has decided to keep the item for themselves and is neither returning the product nor delivering it. This is looting in broad daylight. Stealing goods from people in the name of a courier service. This is very pathetic and unacceptable. Do the needful and return the product to the seller.

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court. They are not responding to calls or texts or emails. Looks like they have taken my pre paid product and refusing to deliver it to me or returning to the seller. All they do is steal from others. I need an answer for this.

After waiting for more than a week for the ordered product. There was no delivery attempted whatsoever. Now when i cancelled the product, it doesn't return back to the seller as well. I should have got my refund back by now. I dont understand why do they have this company open. Neither can they deliver the product nor can they return it back. This is looting taking place in broad daylight. If my issue doesn't get addressed i am taking the issue to the consumer court.

I have placed an order on Flipkart on 16th April, item reached final delivery station on 25th April, from there no one is taking responsibility to deliver the product, on 30th April their web site showing order cancelled, I have raised 3 complaints on their web site but no response, pathetic service by Shadowfax.
Even Flipkart people are not taking it seriously, to solve the issue..
AWB No SF85349570FLP

My order number[protected]_1_swx with Request ID R[protected]FPL from Meesho is up for return from past 10 days but no courier boy is coming for pick-up.I have 5-6 times reinitiated the return request and the request automatically keeps on cancelling. I had also stated my grievance in consumer helpline two times but the issue is still not resolved.
Meesho website is also not doing anything needful and just delaying the pickup and no courier boy is assigned for the pickup by the company.Today someone came for the pickup and later on they are calling and saying that the product is not matching.We have send the same product which is received by us by meesho and now there are making excuses that the product will not be returned.

I referred my friend and he complete 200 orders ...shadow fax dont give me referal bonus

Executive called me to reschedule my order for 1may and ask for OTP to reschedule for same day but after doing that I have recieved the message that I refused to take package then I called them they said that delivery boy has lost my package worth rs 2315 and order no is 28413.i want my refund back as they are fraud and I have also seen that review of this company is worst i donot why Gk hair has choosen them to deliver

I have place an order at Limeroad, I have ordered as COD. After that I have make a payment of it at Shadowfax. But after that my order has been cancelled but I didn't get any refund till now Rs. 378.

My order number[protected]_1_swx with Request ID R[protected]FPL from Meesho is up for return from past 20 days but no courier boy is coming for pick-up.I have 7-8 times reinitiated the return request and the request automatically keeps on cancelling. I had also stated my grievance in consumer helpline two times but the issue is still not resolved.
Meesho website is also not doing anything needful and just delaying the pickup and no courier boy is assigned for the pickup.Courier boy is cancelling the request again and again and no call or sms is received from the courier boy. Also courier boy is giving false information about the product handover.
Expectations: my order should be picked up as soon as possible and the refund of rs 2031 should be made .

Sir/Madam,
I ordered 3 mobile cover by Zapvi on April 23, 2022 (copy of which is attached with..). Yesterday, it has reached the local hub of the city after a delay of 2 days...
But has not delivered yet ...
It's very disappointing...
It was expected to be delivered by 28April, 2022. Today is 30th...and still it's not even out for delivery...

Please deliver it today itself ‼️‼️‼️‼️

SF[protected]PIC this is my tracking ID..i have ordered on 18/04/22. It was already reached vijayawada on 28/04/22. And update shows the delivery date on 29/04/22.. and im not received any order on 29 04 22.and also i didn't get any update from shadofax courier about my order item...ther is no information or no update... already it's too late..

Sir
We ordered a jewelry to alipurduar the consignment reached alipurduar on time, but they are not making any delivery .the courier boy is calling from last 3 days getting my addresses but still not delivering the consignment and marking remark that customer not interested to receive and else and top of that asking for the delivery otp . The consignment is precious and important to us

Dear Team,

I have placed an order on 27th of April. My expected delivery date was on 29th of April. However I have just received an sms stating that my order has been delivered but I have not received product yet. I have already done the payment (prepaid payment). I am really worried about this as I have never experienced anything like this. I am trying to reach the delivery executive he is not Receiving my calls as well.

I kindly request you to check with the courier department as I tried reaching out the number it is not reachable.

Following are the details
Ordered from : Hopscotch
Courier Name : Shadowfax
Tracking Number : SF[protected]HO
Order Number :[protected]

Thanks & Regards
Jyoti Mourya

I have ordered a product almost 1 week.. The expected date is over and.. Athe product reached almost near to my locality.. No more queries or contct came from a delivery partner.. So please take it as a problm...and make it fast as posibl

Irresponsible delivery boy. Speaking for badly. Customer service is shame less

My relative received parcel but received wrong products, its not my prodects my all productsv stolen by courier boy or company, so please help me to recover my produts.

AWB NO. SF[protected]PIC