Shadowfax Complaints & Reviews

I have to return the two products one is chappals and another one is dress which is the exchange one but also another time got defective products. So this time i didn't have chance of exchange so i placed return in meesho app they have scheduled to shadowfax. But they are not calling for pickup and for the dress the mentioned the status like pickup is qc failed. They don't even called me or came to my home and mentioned like that. For the chappals they don't called and mentioned customer not connected.
This is happening all the time with shadowfax when i have returns or exchange. R[protected]FPL this one is for chappals R[protected]FPL this one is for dress (new one i have reinitiated).

The order i placed on 19th April was returned on May 10th. Yet the order hasn't reached the seller. No way to contact them and they never contact you as well even if they promise in 24hrs they would contact me. It's been a month since this long exhausted tracking has been going on. With no respect or value for the customer.

Delivery boy not received my product for return

I ordered a product from meeshi website which was to be delivered by shadow fox delivery guy but this delivery guy hasn't delivered me my package, he robbed my package and as I had done online payment he directly without calling me and without my consent generated OTP and updated it system that package is delivered. Because is such unbelievable unprofessional behaviour of the delivery guy I got robbed of my package by delivery guy of shadowfox.

I got a courier on Saturday(14/05/2022). I was in the office. I cannot receive the product directly. I informed my neighbor to receive the product. But the courier boy didn't accept the gpay and rescheduled the order. Yesterday (15/05/2022) I requested to return the same product. Today (16/05/2022) the same guy came to receive the product. I was not available in my home, I'm explaining and asked about the receiving time, without asking anything to me. He rescheduled the date.. is this a way of treating the customer. ([protected]) - I got a call from this number. Kindly enquire them.

Order Id[protected]
awb no.- SF[protected]FPL

please listen to this conversation this conversation of shadowfax courier company..kindly take strict action ...please listen to this conversation this is what your shadow fax courier boy and employees are doing with customers ...misbehaving ...inappropriate behaviour when we are contacting them.
if they have marked unpicked...they are not returning the product ...
delivery boy. -- raj karauli - [protected]
shadow fax office sector 11pratap nagar ..jaipur rajasthan...he took my product without pickup confirmation he has marked it not picked ...i dont know what they have done with the product...when i went to the office they behaved rudely by saying we dont have the product given to seller...
now i dont have refund as well as product ...
look onto this matter...they are not even checking in their system ...i have gone to their office they said we have sent product back to seller ...when meesho contacted them they are saying they did not get back the product . Either your shadow fax office in jaipur are robbers or theifs stealing products of customer ...kindly look into this matter.

Jaya bhargava
[protected]

I order Smart watch from Shadowfax rider[protected] Datarshop order AWB SF[protected]KR Attempt code 1208 Visit https://tracker.shadowfax.in
But he will send me a local deferent watch
I want to FIR complaint against him 420.

I was returning a product from Ajio but the delivery agent from their delivery partner Shadowfax asked me the OTP without completing the resheduling saying he will not come as he is quite far away and started making excuses like it was a mistake from their part that the request should have been tomorrow . It has angered me as he is taking the CUSTOMER as an ### ....

I ordered a product i.e. 2 lower & 2 tshirt but i received a another product i.e. winter track suit….and i call a seller but seller number is not available…i paid a cash payment of Rs.1440 on dated 14/05/2022…so kindly resolve my issue as soon as possible otherwise I’ll file a case in consumer court as well as file a FIR in section420 ipc against you i.e. shadowfax and seller also…shadowfax is also responsible for this type of fake sellers…
Order no. SF[protected]ONI
ONLINESHOP
Order Date-07/05/2022
Seller number[protected]

Akshit Gulati
Advocate
[protected]

I ordered a product i.e. 2 lower & 2 tshirt but i received a another product i.e. winter track suit….and i call a seller but seller number is not available…i paid a cash payment of Rs.1440 on dated 14/05/2022…so kindly resolve my issue as soon as possible otherwise I’ll file a case in consumer court as well as file a FIR in section420 ipc against you i.e. shadowfax and seller also…
Order no. SF[protected]ONI
ONLINESHOP
Order Date-07/05/2022
Seller number[protected]

Akshit Gulati
Advocate
[protected]

Amr nighty pick up korchena..packed hye pore achy

Shadowfax delivery boy did not delivered my package to me my order no is order:(trial) :#4991145 . He called me and says he was unable to deliver my package today so please tell me otp for rescheduling the order and a message came that my order is rescheduled but at 22:42 pm a message delivered to my no that your package is delivered but it's not delivered to me where is my package I want my order or my money it is prepaid order please resolve it as soon as possible

Shadowfax delivery guy called me he said he wanted to take the return order from meesho, he took the order but didnt gave me the return slip . and now the site shows that your order has not been picked up and they ultimately cancelled my return although i have handed over the product .and now i wont be able to get my refund amount
Awb no. [protected]

Sir 2week se account details mene shadowfax app me help update ki hai but in ki team details verified nahi kar rahi rooj yahi bolte hai 24 to 48 wait kijiye me 2week se yahi chal raha hai kal in ki team ne call bi kiya tha and bole ki aaj bank account verified ho jaayega but aaj bi nahi kiya and jab mene msg kar ke pocha ki sir abi tak nahi kiya aap ne account verification tu bole 24 to 48 hours wait karo ab rooj yahi hota hai sir koy help nahi karta bas yahi ek msg company rooj daal deti hai .

Shadowfax delivery guy called me he said he wanted to take the return order from meesho, he took the order but didnt gave me the return slip . and now the site shows that your order has not been picked up and they ultimately cancelled my return although i have handed over the product .and now i wont be able to get my refund amount

SF[protected]KR tracking no

I didn't receive any call for parcel delivery.but its retuning.even though it not reach that from addresss

Sf[protected]fpl

Its been 20days still parcel received nor returned.

My sadofax AWL number is SFLR317648AWL, SFLR317649AWL
There was two package of 10 lot
number of total product=20
my godrage was totally broken.
plz take stricts action against this and help me as soon as possible.

I tried reaching out to the number provided by Shadowfax but i tried calling more then 30+ time, each time it says the number is busy and once the bell rings the call gets auto disconnected, the Delivery person is not trying to reach out. One of the worst delivery service companies is Shadowfax. Complete disappointed, i would request flipkart to not send anything from this company.

Meesho return On 8th may My product pickup by your delivery boy return I'd R[protected]FPL.He taken away my pickup product and updated qc failed .that time i don't know he updated QC failed.After updated QC failed he has to return my product but till now he not returned my pickup product.Delivery boy stolen my product.I want my product or update successfully pickedup product.