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Shiprocket Complaints & Reviews

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Last updated May 8, 2024
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Shiprocket reviews & complaints page 18

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D
DEVARAKONDA HARIBABU
Jul 17, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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Wrong Product sent For me...

Address:APSRTC RAPUR DEPOT

I booked a headphone buds blutooth of Sony company on 8 July . But today i Received Extrabass (MDR-XB450AP) head phone with wire .Refund please......
+1 photos
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J
Jayantadgp
Jul 15, 2021
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Parcel not supplied but showing delivered

Address:5/14 JOYDEV AVENUE, B ZONE DURGAPUR 713205

Yesterday I have checked the status in morning that out for delivery and again i track on 8 pm It shows that Delivered.

Please intimate the fact.
Tracking id[protected]

Jayanta Saha
[protected]
[protected]@gmail.com...
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A
Aura_by_s
Jul 14, 2021
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Damaged product

Address:Mumbai

We have received 3 complaints about broken products when we have taken utmost care in packing. We have even used fragile product stickers on our packages but they have still ended up being roughly handled....
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E
EBS Customised Gift Articles
Jul 13, 2021
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No tracking details, Product not delivered

This Shiproket is No1 waste courier service. I have ordered products from seller. They have sent parcel through this worst fellow on 3rd July 2021. But till the day there are no tracking details from Shiprocket, even after contacting them they are not provided any details to me and to the seller also. Simply they tell unnecessary explanations to bluff the issue. Worst parcel services is this one, if possible ban this one....
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R
Raza Jaffer
Jul 12, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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Order Shipped: HI Md, your order Imeora-74502-101 from Imeora is on its way with Delhivery and AWB 19041160570980. It will reach y

Address:Yadav Bazar, 14/97

Order Shipped: Hi Md, your order Imeora[protected] from Imeora is on its way with Delhivery and AWB [protected]. It will reach you by 11th July 2021. Track here https://shprkt.in/UebeAkhNzUtt?t=c52a3 . Powered by Shiprocket

The delivery guy took payment from us and did not deliver the product and was saying amount not credited even after showing proof of payment...
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V
vipulkhanna
Jul 12, 2021
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Worst support for a small business

Address:New Delhi

I am a 2 week old ecommerce company. Shiprocket has been a nightmare for us. Worst customer support. They broke 7-8 shipments in last 4-5 days and no one replies to your queries. Their customer support only repeats their words again and again.

Not at all recommended for a small business as they will make you run after them, be on their customer support call for 4-5 hours in a day and still your queries will not be resolved.br...
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S
Sribhagwan
Jul 9, 2021
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Messages not pertain to me

I am receiving lot of messages from your side about delivery of product and OTP o[censored]nknown customers product for verification. It seams that my M. no. [protected] is defaultly pickup by your system. Therefore, you are requested to delete my M. no. from your data base immediately....
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D
Doonbakers
Jul 3, 2021
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Delivery of product

Address:Doon Bakers, 1st Floor chirtrakoot complex, Egattur, chennai 603103

The package has been picked from the seller on 23rd june from Delhi and as per the info reached chennai on 29th. we understand this delay due to Covid but since it reached chennai it has not reached me till 3rd of July. they show false delivery attempt from last 3 days and not cofirming the delivery. Neither any one has contacted for delivery.
i see serious concern here and if the delivery is not done in a day both seller and buyer...
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Address:C Wing, Flat No. 4, Labh Complex, Near Cross, Ambadi Road, Vasai West.

Dear Sir / Madam,

I had ordered Boombox Wireless Bluetooth speakers from Shiprocket website(Order ID 17487). It got delivered on 28th June 2021 and I found that it's not working properly. I had raised an request through email on same day but today I received an email mentioning that my issue is been resolved(Ticket No.2728200). Believe me I have not received any call or resolution email from the vendor or from shiprocket website....
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M
MadhuparnaRoyBhattacharya
from Kolkata, West Bengal
Jun 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Claim - Not received

Booked a shipment on 22nd and cancelled it within 1 hour.
After 4 follow ups, everytime what i get to hear is that i will receive my refund within 3-4 business days. They are closing service tickets on a random basis without providing any solution. When i am asking for a refund initiation mail with a reference id they are failing to provide the same.
In my last call I said, after the pathetic experience i wish to close my account...
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B
Bappa ditya Misra
Jun 27, 2021
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Fake Invoice send and demand 12000/-

Fake invoice update and now demand 12000/-, product also not deliver, deduct money from account.
I have share the details but they continually sending same mail again and again.

I need justice....
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A
Akjain123
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Delivery not done

Address:218,Assisi nagar, 8th Street ,1st floor, Madhavaram, Chennai

AWB no.[protected]/15june
AWB no.[protected]/9june
Hi sir this 2 parecl is not delivered to the client and when I called to customer care no. They just telling sir wait for 24 hrs u r parcel will be delivered to the client but till now it is not delivered I have waited for more than a week and co partner just giving wrong information that they call to the client and they refused to take parcel and I had reattempted 3 times...
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C
cheatshiprocket
Jun 21, 2021
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Took my 172300 COD Money, never released, its 3 months

Address:11, Hana Para Road, BG , Rabindrapally, Rajarhat

More than 150000 is on hold for 3 months, they are not releasing my money.
This is a next level of cheating,
They can not hold my money without my permission, it is against RBI rules.
They cheat me in the pandemic time, they must be ashamed and release my fund asasp....
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J
Jeeya Madaan
Jun 19, 2021
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Ordered courier packages packet of 100. Received only 70

Hi i ordered 100 packets but i recieved only 70 packets but i paid for all 100. I paid 550/-...
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K
Kajol Sahu
Jun 17, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Such fraud company

Will you please stop fooling me every single days am literally disappointed from your service, atleast tell us truth if you guys lost my package of awb no [protected] you just keep me waiting since a month now I need my package or true answer...
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K
Kajol Sahu
Jun 15, 2021
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Rto haven't received

Address:Mumbai

They guys are makings me fool since one n half month regarding my rto package which haven’t received yet I m literally calling them every single day but nothing happened they always fooling me lit wait for 24-48 hours n literally nothing happened they have the worst working pattern i don have the words how disgusting their service are, I request you to please send our rto packaging by today...
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S
Suhail Siddiqui 1212
Jun 12, 2021
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Product incomplete

Address:D-57, Chattarpur Enclave, 100 Ft Road New Delhi, House No-568, Street No-25, Jafrabad Delhi
Website:Shiprocket

I order ship rocket site kids toys but this is send me incomplete......
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K
Kan Joo
Jun 12, 2021
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Received the wrong product

Address:Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

I have ordered french style women push up bra and panties ( pack of 6 ) for Rs. 1, 009 but I received the ugly and totally wrong product I warn you to refund my Rs.1, 009 otherwise I will take seviour action and I will file a cse about this...
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K
Kajol Sahu
Jun 5, 2021
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Rto delivery

After complaining 15 times on call n few times on mail I didn’t get resolution the services are fake I am sick o[censored]r services n I need my package any how do something or otherwise I Ll file a case...
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M
Makichute
Jun 4, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
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USB watch lighter

Address:Shah ali banda beside pista house inside haveli manjli begum

I have purchased zhuoheng lighter (USB watch lighter) it was delivered today by evening. After i unboxing the watch i get damaged watch. So kindly respond my complaint soon.
Thanks in advance....
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