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Shiprocket Complaints & Reviews

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Updated: Oct 24, 2025
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Shiprocket reviews & complaints page 20

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V
vickykachare2021
May 18, 2021
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Company member offer me discount plan and took money from me, asked me to recharge big and get discount rate.

When I recharge same day, she said no plan now
There are keep doing this in pendamic.

I am going to file Section 500 IPS, against them.

Fraud name: vigmi
Contact details: +[protected]
+2 photos
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    J
    Joseph Kedari
    May 15, 2021
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    Address: B9, Aditya Complex, bhujbal Ali, chakan, Pune 410501

    I have ordered casual shirts 3 in 1000 RS. But today I received old and very dirty 2 shirts so I warn you refund my 1000 RS today itself otherwise I will take legal action against shiprocket...

    Joseph Kedari
    [protected]
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      R
      RP nilesh
      Apr 30, 2021
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      Address: 1-1-127 vinayaknagarnizamabad

      My order not delivered by courier company and no such call they did simply sentbaddress wrong
      But they r sending msgs hownthis
      Without call intimation about my product dwlivery simply sent the following msg

      Arriving Today : Your order from Jova containing Jova Camo Blue will be delivered by Xpressbee delivery executive . Please keep cash amount of Rs.410.00 ready. Track your order https://shprkt.in/4WaKoC3ZQNSb?t=f2f25. Powered by Shiprocket
      How this pls enquire and make alert them to dwliver properly
      Shiprocket customer support has been notified about the posted complaint.
      Apr 30, 2021
      Updated by RP nilesh
      No such call did by x press beez courier qithout any effort simply keeping msg as address wrong
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        R
        Reyaz551
        Apr 30, 2021
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        Hii
        We are facing problems in online shopping, your delivery service is not available in our area. We request you please provide us delivery service in our area.
        Address: Diver Lolab Kupwara, Jammu and Kashmir.
        Pincode: 193223
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          M
          Mahek jhawar
          Apr 26, 2021
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          Address: delhi

          Shiprocket damaged my products and from 12th of april i am in touch with there team, but today they called me up and said that you have not shared this or that details etc etc, I just want to ask from12th april were you people sleeping, at time when they should give me a solution at that time they told its my mistake, they are fraudsters...!!! They just know how to irritate customer, from 12th i am continously callinng and mailing them for my refund but these people have not provided any fair solution, even they lied to me they told my customer told them that she didnt recieved any damage product, but on a truth note i shared audio on there mail in which my customer is telling that they told them that they recievd damaged product, even shiprocket should go n learn difference between poor handling and packaging as they fool customers saying poor packaging even when they dont know they did poor handling for same, I want my refund, my full amountb back 2800..!!! other i will even go to civil court for this
          Shiprocket customer support has been notified about the posted complaint.
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            M
            Mahek jhawar
            Apr 26, 2021
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            Address: delhi

            Shiprocket charged me for excess weight on false basis, they wrote that my shipment was of 4.5 kg when it was not, they told lie and i have shipped the same product many times before from them but this they charged me for unnecessarily, before this problem never arised, I have shared the pic of my product, its a flex of 3*2 feet, and this product i have shipped before many times with them. but this time they just want to eat money so they aree doing this
            +1 photos
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              M
              Mahek jhawar
              Apr 26, 2021
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              Address: delhi

              Shiprocket deducted 1200 or even more amount from my balance and even they damaged my shipments and providing no solution for the loss they did to me.
              Shiprocket customer support has been notified about the posted complaint.
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                A
                Anoop Singh Bhadouriya
                Apr 22, 2021
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                Address: SA Dresses, kailash nagar, gandhi nagar, East Delhi - 110031

                Hi,
                this is to inform you that on dated 15th April 2021 on internet i have seen one add from shiprocket 3 Men's long sleeve denim shirt from Aggarwal Garments [Ghaziabad U.P.] on cash on delivery basis.
                On dated 20th april 2021, I have received courier through Xpressbee with tracking ID - [protected].
                When i received parcel same has been open in front of delivery boy found only 02 casual shirt instant of 03 denim shirt.
                the shirts quality was very bad it was like footpath old shirts with so dirty, damage and restricted.
                so i have denied to pay courier delivery boy amount but he shouted on us this is not our problem, why you open it, you opened you have to pay and loudly shouted .
                so finally i have pay
                note ; photos not uploading
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                  R
                  RRʌj Kʋsʜwʌʜʌ
                  Apr 16, 2021
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                  Address: SN-306, Saket Commercial Complex, New Railway Road Gurgaon, Haryana,122001
                  Website: Fashionmela

                  I ordered a three combo shirt in price 699 INR but when I delivered my order the product was change and when I try to contact site for return by email and phone no one reply it 😭😭😭
                  +1 photos
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                    S
                    swetabh aditya
                    Apr 15, 2021
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                    Address: ayesha nursery tinali bazar lanka nagaon 782446

                    I have given order to my vendor to provide me sandal wood tree and he has courier through shiprocket from assam to bihar vide tracking number dated . in a shiprocket site it is showing that customer is not available at site and courier return back.

                    i have two mobile number also to contact if any problem in finding location but courier company has not called on my mobile number and i am quite sure they did not went to delivery address also where already 5 to 6 persons are available on a location
                    this is very pathetic and hope company will take action against him.
                    i have wasted my 400 rs.of courier
                    the COURIER DONE BY AYESHA NURSERY, TINALI BAZAR LANKA NAGAON 782446 TRACKING NUMBER WAS[protected] Courier date 19 march 2021 . courier done for Hospital road, BIHAR 845401. I am the customer suppose to receive the courier. My name is swetabh aditya. My mobile number is [protected].

                    Kindly respond me
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                      C
                      Chingu#23
                      Apr 13, 2021
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                      Address: Plot no.B,khasra- 360, Sultanpur, M.G.Road , New Delhi-110030

                      Dear sir/Madam,

                      Hello! My name is Punam Shinde I'm ordered one saree order no CS1221 buy craftysilk.com side yesterday i received my order & I'm paid cash on delivery but unfortunately he supply me wrong saree .Order Packed: P D Enterprise order containing Mesmeric Green Soft Silk.. is packed. Powered by Shiprocket.
                      So can i return my purchase order.
                      I kind request you given any solutions for me.

                      Regard's
                      Miss.punam Shinde
                      +1 photos
                      Shiprocket customer support has been notified about the posted complaint.
                      Apr 13, 2021
                      Updated by Chingu#23
                      If you not resolved my complain i'm complain your company so given my money as soon as possible

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                        m.sirisha
                        Apr 12, 2021
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                        I ordered combo of 2 heavy rayon party wear but i received completely different product with worst quality. I need to return the product and i need my money as refund back.
                        Shiprocket customer support has been notified about the posted complaint.
                        My order number is 3021AAAB and AWB "[protected]
                        With in how many days can i expect the product to return and how long it will take to refund
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                          K
                          Kapil Vaswani
                          from Hāora, West Bengal
                          Apr 10, 2021
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                          Order no 1266435 is not delivered by courier person and he has wrongly confirmed about delivery.
                          I HAVEN'T RECEIVED THE SHIPMENT AND I AM GETTING DELIVERY CONFIRMATION. WHAT SOUGHT OF CHEATING this is
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                            J
                            Jagdamba opticals
                            Apr 8, 2021
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                            Address: C-3/29 Upper First, Gali No.1, Bhagwati Garden, Extension,Jain Road ,Uttam Nagar, Near Fitness Gym

                            I have asked for ledger of my company jagdamba opticals for the fy[protected] company id 22017 on 02nd april 2021 and not recieved yet. 11th april is the last date for filing returns.Everytime i contact your customer support, they use to say that they are working on my issue. I want to get it resolve asap. Send me ledger of my company from 01.04.2020-31.03.2021 on my registered e-mail id.
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                              Y
                              Yuganshu Dilu Seth
                              Apr 2, 2021
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                              Address: J k enterprises 84 a west azad nagar

                              I recomadate not to give business such kind of fraud company. I have so much proof wherein they didi not deliver the items and give fake remarks after so many complaint the result is they deduct my wallet amount directly so cheap you are . I will move forward this complaint to RBI I request to RBI to cancel their licence also just watch
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                                Av.g
                                Mar 31, 2021
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                                I've not received my cod remittance since 11 March 2021. It has been marked lost but my client has received payment. Ive raised issue with them, but no help. Ticket id. 2144333
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                                  Ak019
                                  Mar 28, 2021
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                                  Bad behaviour of delivery guy

                                  I have ordered some products from iba cosmetics on 26th of March it arrived on my door the delivery guy is so rude, disrespectful, he don't have any manners. He knows my home as 2 times he delivered on my door still he ask many questions about my address and talked for 2 min 39 secs. I ws not in home that time, i tried to cut his call to inform my mother but he didn't let me to cut the cll and he was asking personal questions about my family....
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                                  Musaffakhan
                                  Mar 27, 2021
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                                  I had ordered 7 tops, (order number 111799 ) from fashchic and these shiprocket people got it delivered, and then when i open the parcel i find 4 tops, i mean did you eat up the remaining three tops?
                                  and in the bill you have cross marked in front of those 3 tops which were undelivered? what cross mrk? r u mad?

                                  you better get my products properly delivered fraudsters
                                  mob ([protected])
                                  Shiprocket customer support has been notified about the posted complaint.
                                  when the ### will these ### reply
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                                    H
                                    Harmander Singh
                                    Mar 11, 2021
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                                    Address: 14 lucky nagar ambala cantt

                                    Dear sir / mam

                                    pliz find attachment
                                    i acccept the raised weight discrepancies but u can see in pic or
                                    photo that there are two parsals with same dimention and same weight
                                    but amount is very big of 1 parsal so i dont understand that how i can
                                    put 32 kg in 16.5 x9x16.5 cm like very small parsal. so check and
                                    solve this issue urgent

                                    regards
                                    gondwana ayurveda
                                    +1 photos
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                                      Ravi Dimaniya
                                      Mar 9, 2021
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                                      I am using shiprocket for courier but now days I am facing lots of NDR comments and late reattempt.
                                      I have multiple Times call to customer support of shiprocket but no any proper solution from their side.
                                      This activities impact on our customer experience and making our business loss making.

                                      We have multiple times call of customer support and spend a long time but not any proper action and solution we are feeling irritated & helpless.
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