Shiprocket Complaints & Reviews

I have asked for ledger of my company jagdamba opticals for the fy[protected] company id 22017 on 02nd april 2021 and not recieved yet. 11th april is the last date for filing returns.Everytime i contact your customer support, they use to say that they are working on my issue. I want to get it resolve asap. Send me ledger of my company from 01.04.2020-31.03.2021 on my registered e-mail id....

I recomadate not to give business such kind of fraud company. I have so much proof wherein they didi not deliver the items and give fake remarks after so many complaint the result is they deduct my wallet amount directly so cheap you are . I will move forward this complaint to RBI I request to RBI to cancel their licence also just watch...

I've not received my cod remittance since 11 March 2021. It has been marked lost but my client has received payment. Ive raised issue with them, but no help. Ticket id. 2144333...

I have ordered some products from iba cosmetics on 26th of March it arrived on my door the delivery guy is so rude, disrespectful, he don't have any manners. He knows my home as 2 times he delivered on my door still he ask many questions about my address and talked for 2 min 39 secs. I ws not in home that time, i tried to cut his call to inform my mother but he didn't let me to cut the cll and he was asking personal questions about my family....

I had ordered 7 tops, (order number 111799 ) from fashchic and these shiprocket people got it delivered, and then when i open the parcel i find 4 tops, i mean did you eat up the remaining three tops?
and in the bill you have cross marked in front of those 3 tops which were undelivered? what cross mrk? r u mad?

you better get my products properly delivered fraudsters
mob ([protected])...

Dear sir / mam

pliz find attachment
i acccept the raised weight discrepancies but u can see in pic or
photo that there are two parsals with same dimention and same weight
but amount is very big of 1 parsal so i dont understand that how i can
put 32 kg in 16.5 x9x16.5 cm like very small parsal. so check and
solve this issue urgent

regards
gondwana ayurveda...

I am using shiprocket for courier but now days I am facing lots of NDR comments and late reattempt.
I have multiple Times call to customer support of shiprocket but no any proper solution from their side.
This activities impact on our customer experience and making our business loss making.

We have multiple times call of customer support and spend a long time but not any proper action and solution we are feeling...

On 25th Feb 2021 at 12:31 AM, I was recharging my shiprocket account with rs. 1000. I completed the transaction successfully, money had been deducted from my bank which is SBI bank and I use amazonpay UPI to pay, but on ship rocket I did not received rs. 1000.
My UPI transaction ID : APLAPAIbhhFMySaKFGEjzyiqUwqMczJQ7Ht
Bank Reference ID :[protected]
They said they are working on it, but its been 3 days but the money...

I sent material to one of my customer in Bangalore. The shipment was supposed to be deliver by 29 jan. But when not delivered I check status shown delivery attempt and NDR raised. I discuss with Buyer. Buyer confirmed that no one called.
I clear NDR sharing screenshot. But customer support doesnt listen and said that they are looking into the matter. On 2nd feb at 6:30 Pm I Called again and they ensure me that shipment will be delivered...

[protected] this is the number of a delivery boy ...He speaks very rudely and he put wrong request on my exchange parcel that is why my parcel is not return..My parcel is from MYNTRA. And I request you that please do something... He said that the product is damage BT you can see that the is good in condition...please do something about this..!!...

Hi.
Im In Texttile business for many years. We sent parcel to all over india from tiruppur. Before we use various couriers like dtdc, Trackon, Maruthi, anjani, etc.. Bt one my customer suggest Shiprocket app.
So im using this app for my booking for nearly 6 months.
When we book the parcel, Their price is comparativly very lower than other courier companies.
So we sent lot of parcels via them. Before sending...

They charge my account and do not help further with any of my queries, no communication nothing they do and all they do is deduct the money an individual would recharge their account with. customer care do not help all they do is give written answers to us. no help from customer care....

Shiprocket is the most unethical company in the industry. I used to work with them in regular basis and did a business of almost 1, 00, 000/- suddenly one day I started recieving wieght disperancy and I asked customer care why is this happening, he told me breifly to raise a dispute and meanwhile to make another account to process my delivery . I did the same, now they charged me with 22k of wieght disperancy and now threating me to file...

I have shipped 3 parcels to Delhi using Ship Rocket through Ekart. The three shipments are showing delivered on 6th January, 2021 but non of them delivered yet. The total value of the shipment was Rs 13, 000/- (Thirteen Thousand Only). I contacted shiprocket through support but they are giving automated replies only. No one is helping to solve the issue. Please deliver the shipments on urgent basis or reimburse us for the loss....

I have ordered autodoc Liquid Scratch Repair Wax from mummytrends.com which is not yet delivered to me. Daily receiving msgs that product will get delivered today, but no executive have contacted me yet from Shiprocket. Very poor service of Shiprocket. No support for customer contact....

I'm a student and i have been using shiprocket since 2/09/2020 for my small business. They have deducted money from my wallet multiple times without my consent. Today on 30/12/2020 i received a freight invoice of Rs 1065/- which is total shipping cost of all the orders paid during the month of December. One cannot create any order without recharging the wallet, all orders are prepaid then also they sent me a bill of INR 1065/- and deducted...

I booked a shipment from shiprocket and choose delhivery as a couier agent, they do not deliver my consignment, from past 10 days, Soukya road banglore warehouse of delhivery keep my consignments with no reasons .I have made prepaid payment online, still they are not delivering any of my consignment and used to write false reasons on tracking sheet that consumer is not contact able but my both number are in working conditions they are working...

I have a single shiprocket account. They are saying I have multiple accounts and not providing any information customer care is pathetic and very rude.
I used Cod delivery my amount got stuck 1750 and in walet 189. They are not giving any resolution. I am fed up of this....

Shiprocket is fraud company as i was a prepaid customer of shiprocket they given me offer to ship my parcels to whole india @ 40 rs and for cod it was 100. So i started shipping on cod but they are not releasing my cod remittance amount its been more than 3 months.
Now what they have done is they over charged my parcels if a parcel cost 40 they charged 200 for that now not releasing my funds . They have my 95000 rs as cod remittance...

I am a small business with small profit margins. Shiprocket periodically hits us with baseless weight discrepancies strangely only occurring with one courier XPRESSBEES. In one case, a necklace weight 50grams was charged the amount of a 2kg parcel. To counter this weight discrepancy, our wallet amount and COD remittances are kept on hold, hampering my ability to ship continuously and customer service seriously. Shiprocket, I have never faced...