Shiprocket Complaints & Reviews

Dear Sir / Madam,

I had ordered Boombox Wireless Bluetooth speakers from Shiprocket website(Order ID 17487). It got delivered on 28th June 2021 and I found that it's not working properly. I had raised an request through email on same day but today I received an email mentioning that my issue is been resolved(Ticket No.2728200). Believe me I have not received any call or resolution email from the vendor or from shiprocket website. My issue is still not resolved and when I approached call center today, they said they cannot give any information about the seller and they were helpless to resolve my issues. Also, the product delivered to me was not as per the specifications displayed in the website. My product was costing Rs.1, 999/- and it's faulty. I need my money refunded immediately. I don't need any further replacement as the product is faulty and quality is very poor. The said product displayed in the website is not as per the actual product delivered to me.

Hence, I need your support to get my money back for this useless product.

Regards,
Sudish P
[protected]

Booked a shipment on 22nd and cancelled it within 1 hour.
After 4 follow ups, everytime what i get to hear is that i will receive my refund within 3-4 business days. They are closing service tickets on a random basis without providing any solution. When i am asking for a refund initiation mail with a reference id they are failing to provide the same.
In my last call I said, after the pathetic experience i wish to close my account and hence the recharge of INR 200 that i have done should come back to my account but they are ignoring that too

Fake invoice update and now demand 12000/-, product also not deliver, deduct money from account.
I have share the details but they continually sending same mail again and again.

I need justice.

AWB no.[protected]/15june
AWB no.[protected]/9june
Hi sir this 2 parecl is not delivered to the client and when I called to customer care no. They just telling sir wait for 24 hrs u r parcel will be delivered to the client but till now it is not delivered I have waited for more than a week and co partner just giving wrong information that they call to the client and they refused to take parcel and I had reattempted 3 times but not getting delayed how much more days should I wait plz take immediate action on both the parcel and solve the problem soon. My contact no[protected] frm chennai

More than 150000 is on hold for 3 months, they are not releasing my money.
This is a next level of cheating,
They can not hold my money without my permission, it is against RBI rules.
They cheat me in the pandemic time, they must be ashamed and release my fund asasp.

Hi i ordered 100 packets but i recieved only 70 packets but i paid for all 100. I paid 550/-

Will you please stop fooling me every single days am literally disappointed from your service, atleast tell us truth if you guys lost my package of awb no [protected] you just keep me waiting since a month now I need my package or true answer

They guys are makings me fool since one n half month regarding my rto package which haven’t received yet I m literally calling them every single day but nothing happened they always fooling me lit wait for 24-48 hours n literally nothing happened they have the worst working pattern i don have the words how disgusting their service are, I request you to please send our rto packaging by today

I order ship rocket site kids toys but this is send me incomplete...

I have ordered french style women push up bra and panties ( pack of 6 ) for Rs. 1, 009 but I received the ugly and totally wrong product I warn you to refund my Rs.1, 009 otherwise I will take seviour action and I will file a cse about this

After complaining 15 times on call n few times on mail I didn’t get resolution the services are fake I am sick o[censored]r services n I need my package any how do something or otherwise I Ll file a case

I have purchased zhuoheng lighter (USB watch lighter) it was delivered today by evening. After i unboxing the watch i get damaged watch. So kindly respond my complaint soon.
Thanks in advance.

I had booked 3 cartons from Pune to Solapur and they have delivered 1 carton within the date and the rest two have started return after showing in Solapur Hub and stating that these are not essential products.
How can they deliver one and return the other two.
I will not pay the return charges

Shiprocket is fraud company. My shipment is not delivered AWB no. [protected] and got RTO but still not received by me goods worth rs 2000. But on shiprocket panel its showing delivered.

I ordered a Fossil Gen 6 watch in May 26, I have tracked the order that was near by my house but the delivery person didn't contact me and everyday they are saying that the product will be delivered by tomorrow but today they applied Osd lock. I need my product by tomorrow so, plz take a step of them. My order AwB code is [protected] .

Non-delivery of Pulse Oximeter Fingertip by The Maxim Electronics Service

I, Humayun Kabir placed an order Pulse Oximeter Fingertip on 18th May-21 from Shiprocket E -commerce, Whose delivery date was scheduled 24th May-21. Order Id: PDS [protected], Tracking Order [protected].
On 24th May-21 at 3Pm, Maxim Electronics Service delivery person contacted me over my phone asked for my delivery location. But till now I have not received the Pulse Oximeter fingertip. But Delivery Activity show “Delivered to consignee”.Details of Order is given as follows:

Pulse Oximeter Fingertip | Blood Oxygen Saturation Monitor Fingertip | Meter Finger Oximeter Finger With Pulse | O2 Saturation, Pulse Rate (PR) With OLED Digital Display [Multi Color] × 1
Rs. 1, 090.00

Discount

Rs. -100.00
Subtotal

Rs. 990.00
Shipping

Rs. 0.00
CGST

Rs. 110.00
Total

Rs. 990.00
Customer information
Shipping address
Humayun Kabir
Gopal Nagar, Near Club
742225 Raghunathganj WB
India

Billing address
Humayun Kabir
Gopal Nagar, Near Club
742225 Raghunathganj WB
India

This is in relation to your companies channeling partner Rudra silks powered by Shiprocket.

As discussed with Mr.Raghavendra, I have been cheated of Rs. 1500/-, paid by cash to Xpress bees in related to the order placed in rudrasilks.com.

I immediately brought into notice to your delivery executive within a minute & his higher officials that the material delivered is totally unacceptable in accordance with the money paid & Rudra silks scam of cheating.
But, they denied to return my money & share the address of from address of rudra silks, inspite of valid reasons & the package do not have the registered office address of rudra silks. The GST also has been claimed without the number printed on the invoice. Looks like Xpress bees, Shiprocket & rudra silks are in partnership with this online scam!!!

Since the amount is paid to Xpress bees executive, I request you to kindly return the same & take back the parcel delivered. And provide the registered postal address of your channeling partner Rudra Silks.
They forced me to pay the money for unqualified product & the parcel was not having the valid sender's address & GST number.

Regards,
Amala
Ph: [protected]

Order No.24125 placed with Giujarat Snacks on 14th inst. reached the destination on 21st and "Out for delivery": on 22nd forenoon. But, I am sorry to state that neither any call on the two mobile no.s was received nor anybody approached to the registered address. Further, the PIN Code was mentioned as 2210012 while the registered PIN is 221001 Thus, the consignment was not delivered to me so far. Now as it is indicated the same will be delivered on 25th or 26th inst. I don't know whether this is intentional or is calousness in delivering consignment.

Company member offer me discount plan and took money from me, asked me to recharge big and get discount rate.

When I recharge same day, she said no plan now
There are keep doing this in pendamic.

I am going to file Section 500 IPS, against them.

Fraud name: vigmi
Contact details: +[protected]

I have ordered casual shirts 3 in 1000 RS. But today I received old and very dirty 2 shirts so I warn you refund my 1000 RS today itself otherwise I will take legal action against shiprocket...

Joseph Kedari
[protected]