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Shiprocket Complaints & Reviews

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Last updated Mar 1, 2024
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Shiprocket reviews & complaints page 8

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V
vadiat Uves
Sep 4, 2022
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I received a wrong product

Address:Alexander lane cash bazar, near marival press, ooty

I had order for drainage belly oil on 25 Aug nd I have received my parcel on 31 aug. It was a *BELT* in my packet instead of my actual product so can u plz do the needful or else I want my refund or else I will have to take some action towards urll...
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B
Bhavna Agwani
from Sagar, Madhya Pradesh
Sep 1, 2022
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Regarding JUSTIFIED RESOLUTION

Website:[email protected]

The Shipment with AWB[protected] was booked through Shiprocket from Surat Gujarat to Sagar Madhya Pradesh which consists of imitation jewellery items worth Rs 7000.When the parcel was received, it was totally different from its pre shipped images.On openig the parcel, it was found that around 600 0 Rs items were missing from the parcel.The parcel was almost empty.
Regarding this, I complaint Shiprocket support team on 31st July 22,...
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S
SurajGupta112
from Ahmedabad, Gujarat
Aug 29, 2022
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Product shows delivered but actually not delivered

I have ordered Order ID : [protected] from mayank Garg. They have shipped product Via shiprocket Awb no.[protected].

However the day when i was going to receive the product i have received a message that your order delivered. I haven't received any call from delivery boy and neither recieved the product.

I tried to call shiprocket but they have worst customer care for reciver i wasn't able to connect with them.br...
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Bhavna Agwani
from Sagar, Madhya Pradesh
Aug 28, 2022
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Empty shipment received.

Address:Sagar Madhya Pradesh

My Shipment was booked from Surat Gujarat to Sagar Madhya Pradesh.Its AWB no is[protected] with order value of 5000 rs.In the midway, the shipment was hampered and almost all items were stolen .When the parcel was received, the label pasted on it was different as it was scanned with CamScanner while the shiprocket label is different. Though i submitted all the proof to the team, still they rejected my refund and i am in a loss of 5000 rs....
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R
Rosy Dey
Aug 28, 2022
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Boat connect charcoal

Dear Shiprocket,
I have recieved the package today but the package sent did not contain the watch and the charger. I have returned the package via the delivery company. I ask you to please this problem as soon as possible....
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S
Santha rani
from Coimbatore, Tamil Nadu
Aug 26, 2022
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Received wrong product

Ordered sony headphones for 1400 received cheap company headphones worth 750 rs...
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S
Srishtim
Aug 26, 2022
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Weight Discrepancies

AWB number [protected], [protected], [protected]
I had received weight discrepancies for these orders of 50rs, 50rs, and 146 rs. And the shiprocket has rejected the dispute saying delhivery courier has rejected it. I had provided all the proofs of the weight and dimensions, still my dispute was rejected. It's clearly visible the weight and the dimensions was correct. And they're then overcharging me, even though I had paid...
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Amitsinghbisht
from Jaipur, Rajasthan
Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received however showing delivered

I have ordered Order ID : #28515 from Cosmic Byte. They have shipped product Via shiprocket Awb no.[protected].

However the day when i was going to receive the product i have received a message that your order delivered. I haven't received any call from delivery boy and neither recieved the product.

I tried to call shiprocket but they have worst customer care for reciver i wasn't able to connect with them.br...
+3 photos
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S
Swarn kaur
from Rajpura, Punjab
Aug 24, 2022
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Wrong product from shiprocket

Address:#42, guru hari kishan colony, rajpura near city thana neelpur

I have received wrong products...
+2 photos
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S
Swarn kaur
from Rajpura, Punjab
Aug 24, 2022
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Wrong product & missing one product

Address:#42, guru Hari Kishan colony ,neelpur rajpura town

I have order 3 Kurtis bt received wrong products so I return my order & want to refund my payment...
+2 photos
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A
Akode
Aug 23, 2022
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My order is not received

Address:Bhavishya Deepnagar, Salam purenagar Wadgaon

I dated 13/08/2022 NEW SIM SUPPORTED SMART WATCH WITH LTE
Regular price Rs. 1, 250.00 has been ordered and I have not received the order on 23/08/2022 yet, if so, please get the order soon....
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Hi I have received a package from Shiprocket as delivery partner for
Ekart Logistics Courier. The original seller has cheated me of Rs.1000 by sending a different item (just plastic ) then the one ordered. When I call the call center all their numbers are fake. I have sent email as well which bounces back. I got some help assistant who mentions they cant do anything....
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V
Vijaydangat.7
from Osmanabad, Maharashtra
Aug 20, 2022
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Delivery not done yet

Address:AT POST. KHED, OSMANABAD, MAHARASHTRA 413508

I issued my book by everexam in last month from Shiprocket but my book is not delivered yet & i get mail from Shiprocket, your book is delivered...
This is wrong & fraud...
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The above shipment booked on 09/08/22. After several follow-up it has picked up on 12/09/22 by ekart. On 17/08/22 again after several follow-up the tracking status update RTO without any reason and the RTO charges has deducted from my wallet automatically. And the tracking now showing that the shipment reached to the wrong destination.
I need -
1. My shipment should reach to the right address immediately.
2. Or else need...
+1 photos
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I order one product Ashish agencies through RBL Reward points.
order placed and shipped chennai, shiprocket picked the shipment but they not have delivery, but status was delivered in portal update.
the shiprocket delivery person theft my product, and they have not response about my shipment.
very poor services shiprocket....
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K
Kafron India
Aug 9, 2022
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My parcel showing delivered but not received

Address:Pune

My order IN-2707209 with AWB[protected] had supposedly reached the city of delivery i.e. Pune on 02/08/2022.

Since 02/08/2022 it has been showing out for delivery. Delivery agent called me on 02/08/2022 saying that he will deliver my package the next day i.e. on 03/08/2022. But no attempt was made to deliver on 03/08/2022. Since this day I am continuously following up with ship rocket to which I received no help.
br...
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Address:Pune

To Admin,
My order IN-2707209 from Inllo productions with AWB[protected] supposedly reached my city i.e. Pune on 02/08/2022.

Since 02/08/2022 it has been showing out for delivery. Delivery agent called me on 02/08/2022 saying that he will deliver my package the next day i.e. on 03/08/2022. But no attempt was made to deliver on 03/08/2022. Since this day I am continuously following up with shiprocket to which I received...
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S
Setah
from Mumbai, Maharashtra
Aug 4, 2022
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Delay in shipment

@shiprocket is a pathetic company, their
customer support is helpless. It's a fraud
company did not return my money after the
pick up guy did not come to pick up and it said
it's already picked and to delivered. Everytime I tried to use there was some or the other issue
Shipment pick up guy was so rude and was
mannerless... Please I request you don't waste
your money and also time following...
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K
Kartikay Bhola
from Kanpur, Uttar Pradesh
Aug 4, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Regarding violation of company policies

I have started my online website and I ship using Shiprocket. There were two orders which got delayed for delivery i.e their estd delivery date was increased due to which my customers cancelled the order.
One of the order of hyderabad telangana was to be delivered by 15 july but the delivery date changed to 19th july so the customer cancelled order on evening 15 july and remarks given by the shipping company were wrong address. Secondly...
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V
Vishi1357
from indore, Madhya Pradesh
Jul 28, 2022
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Fraud company. Stealing money and parcels

Address:250 ak scheme 71

This company is fraud and stealing money from your customers. Never provide settlement and also they lost the parcels and return either damage or wrong products. Moreover, they took the amount of COD orders and never settle in your account as well as they lost your parcel. Beware from this companies fraud....
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