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Shiprocket Complaints & Reviews

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Updated: Feb 5, 2026
Complaints 488
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33
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Shiprocket reviews & complaints page 9

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P
from Dehradun, Uttarakhand
Oct 1, 2022
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Address: Shiprocket.com

Irrlivents discussion about issues, seem illiterate staff as respond of quires not able to understand on phone & also by mail.
My KYC completed, verified, resubmitted the detail by cancelled bank cheque, evidently in records but COD amount 300/- failed to pay to my registred bank account even after 10 days as the consignments delivered on 14 th September 2022 at Delhi.
My co. Pavitram Nature Care. Dehradun-248001. E-mail: [protected]@live.in Registed contact no: +91 [protected]
Oct 3, 2022
Complaint marked as Resolved 
As on date COD amount of 300/- not remitted, pending since 24 th September 2022
Shiprocket customer support has been notified about the posted complaint.
Oct 03, 2022
Updated by [email protected]
As on date COD amount of 300/- not remitted, pending since 24 th September 2022
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    R
    Ranajoy Pandit
    Sep 28, 2022
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    Address: Dhulagori, Howrah

    Delivery boy came to my adds without calling me but now I'm away a distance of 2.5km. I'm told him please wait 10 to 15 min He said more than 5min waiting ur product will be return at Hub. Nd told me I'm not your servant !! I calling him at least 20times everytime he cut my phone and return my order to the hub..
    Shiprocket customer support has been notified about the posted complaint.
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      Ujjalghosh
      from Rampur, Uttar Pradesh
      Sep 13, 2022
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      Address: West Bengal

      I have shipped product from India to France on 1st September, but status showing "Consignee Rejected the Shipment / Awaiting Shipper Instructions".
      But customer not get any call or email. Also she always stey in present address 24 hrs. and waiting for the shipment. As per shiprocket the send through Aramex.

      The AWB no. is[protected]
      Please do the needful and if possible you can contact with me +91 [protected]
      Shiprocket customer support has been notified about the posted complaint.
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        P
        Poopranali
        from Pune, Maharashtra
        Sep 8, 2022
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        Ordered dressof ₹1600, 2022 (copy of which is attached with..). The order has not shipped yet... ‼️ And also I receive the notification as "SELLER INITIATED DELAY" since 2 days...
        Could you please provide the reason for delay...

        Immediate response is highly appreciated...

        Regards,
        Pranali
        Shiprocket customer support has been notified about the posted complaint.
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          P
          prasoon27
          Sep 8, 2022
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          #pay_KCeQM1VFEjYtQD
          AWB:[protected]
          Not delivered by got message of getting delivered
          Shiprocket customer support has been notified about the posted complaint.
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            N
            nishanth555
            from Marthandam, Tamil Nadu
            Sep 5, 2022
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            I was purchased a product via online. the seller sent me fake product. i was lost 30000 to him. AWB NO[protected]. Date 05/09/2022, his mobile number [protected], email id [protected]@gmail.com. please help me
            Shiprocket customer support has been notified about the posted complaint.
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              V
              vadiat Uves
              Sep 4, 2022
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              Address: Alexander lane cash bazar, near marival press, ooty

              I had order for drainage belly oil on 25 Aug nd I have received my parcel on 31 aug. It was a *BELT* in my packet instead of my actual product so can u plz do the needful or else I want my refund or else I will have to take some action towards urll
              Shiprocket customer support has been notified about the posted complaint.
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                B
                Bhavna Agwani
                from Sagar, Madhya Pradesh
                Sep 1, 2022
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                Website: [email protected]

                The Shipment with AWB[protected] was booked through Shiprocket from Surat Gujarat to Sagar Madhya Pradesh which consists of imitation jewellery items worth Rs 7000.When the parcel was received, it was totally different from its pre shipped images.On openig the parcel, it was found that around 600 0 Rs items were missing from the parcel.The parcel was almost empty.
                Regarding this, I complaint Shiprocket support team on 31st July 22, when the parcel was received and all the evidence like the packing video of the parcel, the images of the inner content, unboxing video all was submitted from our end on 10th of August, 22 as asked from SHIPROCKET team.
                Rather there was no any update from SHIPROCKET team.Whenever we called, they ask for more time.Once they even rejected the Claim even though i submitted all the proofs.
                I have again reopen the case and i want the justified solution.
                Shiprocket customer support has been notified about the posted complaint.
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                  S
                  SurajGupta112
                  from Ahmedabad, Gujarat
                  Aug 29, 2022
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                  I have ordered Order ID : [protected] from mayank Garg. They have shipped product Via shiprocket Awb no.[protected].

                  However the day when i was going to receive the product i have received a message that your order delivered. I haven't received any call from delivery boy and neither recieved the product.

                  I tried to call shiprocket but they have worst customer care for reciver i wasn't able to connect with them.

                  I have also raised the ticket in Cosmic byte on same evening and called next morning.

                  They are saying that are investigating. I had already paid for the product now i don't have product and neither any reply in that ticket even after 24 hours.

                  I am not sure where to raise this concern.

                  Where is my product.
                  Shiprocket customer support has been notified about the posted complaint.
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                    Bhavna Agwani
                    from Sagar, Madhya Pradesh
                    Aug 28, 2022
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                    Address: Sagar Madhya Pradesh

                    My Shipment was booked from Surat Gujarat to Sagar Madhya Pradesh.Its AWB no is[protected] with order value of 5000 rs.In the midway, the shipment was hampered and almost all items were stolen .When the parcel was received, the label pasted on it was different as it was scanned with CamScanner while the shiprocket label is different. Though i submitted all the proof to the team, still they rejected my refund and i am in a loss of 5000 rs.
                    Shiprocket customer support has been notified about the posted complaint.
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                      R
                      Rosy Dey
                      Aug 28, 2022
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                      Dear Shiprocket,
                      I have recieved the package today but the package sent did not contain the watch and the charger. I have returned the package via the delivery company. I ask you to please this problem as soon as possible.
                      Shiprocket customer support has been notified about the posted complaint.
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                        S
                        Santha rani
                        from Coimbatore, Tamil Nadu
                        Aug 26, 2022
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                        Ordered sony headphones for 1400 received cheap company headphones worth 750 rs
                        Shiprocket customer support has been notified about the posted complaint.
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                          Srishtim
                          Aug 26, 2022
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                          AWB number [protected], [protected], [protected]
                          I had received weight discrepancies for these orders of 50rs, 50rs, and 146 rs. And the shiprocket has rejected the dispute saying delhivery courier has rejected it. I had provided all the proofs of the weight and dimensions, still my dispute was rejected. It's clearly visible the weight and the dimensions was correct. And they're then overcharging me, even though I had paid the same amount at the time of creating shipment. When i checked the dimensions and weight provided by the delhivery, the price in the shiprocket rate calculator is same as that I paid during the shipment. And they've overcharged me in the name of weight discrepancies. Even after sharing all the proofs they've rejected the dispute. These pathetic people are just looting in the name of weight Discrepancies.
                          Shiprocket customer support has been notified about the posted complaint.
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                            A
                            Amitsinghbisht
                            from Jaipur, Rajasthan
                            Aug 26, 2022
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                            Resolved

                            Product not received however showing delivered

                            I have ordered Order ID : #28515 from Cosmic Byte. They have shipped product Via shiprocket Awb no.[protected].

                            However the day when i was going to receive the product i have received a message that your order delivered. I haven't received any call from delivery boy and neither recieved the product.

                            I tried to call shiprocket but they have worst customer care for reciver i wasn't able to connect with them.br...
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                            Swarn kaur
                            from Rajpura, Punjab
                            Aug 24, 2022
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                            Address: #42, guru hari kishan colony, rajpura near city thana neelpur

                            I have received wrong products
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                              Swarn kaur
                              from Rajpura, Punjab
                              Aug 24, 2022
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                              Address: #42, guru Hari Kishan colony ,neelpur rajpura town

                              I have order 3 Kurtis bt received wrong products so I return my order & want to refund my payment
                              Shiprocket customer support has been notified about the posted complaint.
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                                Akode
                                Aug 23, 2022
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                                Address: Bhavishya Deepnagar, Salam purenagar Wadgaon

                                I dated 13/08/2022 NEW SIM SUPPORTED SMART WATCH WITH LTE
                                Regular price Rs. 1, 250.00 has been ordered and I have not received the order on 23/08/2022 yet, if so, please get the order soon.
                                Shiprocket customer support has been notified about the posted complaint.
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                                  J
                                  Jyotikaalva
                                  Aug 22, 2022
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                                  Hi I have received a package from Shiprocket as delivery partner for
                                  Ekart Logistics Courier. The original seller has cheated me of Rs.1000 by sending a different item (just plastic ) then the one ordered. When I call the call center all their numbers are fake. I have sent email as well which bounces back. I got some help assistant who mentions they cant do anything.
                                  Shiprocket customer support has been notified about the posted complaint.
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                                    Vijaydangat.7
                                    from Osmanabad, Maharashtra
                                    Aug 20, 2022
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                                    Address: AT POST. KHED, OSMANABAD, MAHARASHTRA 413508

                                    I issued my book by everexam in last month from Shiprocket but my book is not delivered yet & i get mail from Shiprocket, your book is delivered...
                                    This is wrong & fraud
                                    Shiprocket customer support has been notified about the posted complaint.
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                                      Mithufood
                                      from Kolkata, West Bengal
                                      Aug 17, 2022
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                                      The above shipment booked on 09/08/22. After several follow-up it has picked up on 12/09/22 by ekart. On 17/08/22 again after several follow-up the tracking status update RTO without any reason and the RTO charges has deducted from my wallet automatically. And the tracking now showing that the shipment reached to the wrong destination.
                                      I need -
                                      1. My shipment should reach to the right address immediately.
                                      2. Or else need to compensate of my goodwill.

                                      Mithu Mallick
                                      Mobile -[protected]
                                      Shiprocket customer support has been notified about the posted complaint.
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