Shiprocket Complaints & Reviews

Sir

The shiprocket associate misguided that it is meant for sending personal orders via courier companies. However, it is a business site wherein it is too tricky to send simple medicines to my home via this platform. They are asking every product name, serial no. and charges for the same. Moreover, I added Rs. 700 in its account which I am unable to retrieve. There is no proper customer care number to contact to regarding...

I have ordered car cover and a arm rest from Motor hunk and the same was shipped via Shiprocket with AWB#[protected].

Today I have received only one item from the order that is the car cover and the arm rest is missing. I have tried to call the motor hunk support team on [protected] but they are hanging up on me.

I am not sure this an intended fraud by the seller or by the courier.

Could you please...

Order Shipped: Hi Shaikh, your order BH20JULY212 from BRAND MARTS is on its way with Shadowfax and AWB SF[protected]KR. It will reach you by 02nd August 2022. Track here https://shprkt.in/3VRPcyZAUzS5?t=e2ae1 . Powered by Shiprocket...

Shiprocket is total disgusting and useless. First you have to recharge wallet for 500rs and then no one came to pickup my parcel and now they are not refunding my wallet money to my registered bank account. Everything is just ### their responses, services, and CUSTOMER support too. They just ask to wait and they are trying to make a fool out of people and clearly stealing money. I raised a ticket which is still open and they are mailing me...

Team Shiprocket,

Dear Team Receiving a wrong item. Kindly return and replace my order. If you don't send it in another way, I will go to the consumer court.😡 I have proof that it was brought to me on your courier service blue dart. I Am working in one of the companies and your service was done when you came to that company and everything is recorded in that video. The video was cut and sent to the forum for our consumption....

Hello, sir/ madam

Ihad ordered a product from the seller named zeel boutique on 8 June 2022 regarding 2 kanjivarma silk saree with stitched blouse, & i got my parcel on 15 June 2022 i had chosen COD option so I paid 1400 rs but when I opened the parcel that item with i ordered was changed & different also defective

Here is my AWB no :[protected]
Please refund my money 1400rs

I had...

Dear Team,

I have booked a parcel via shiprocket Order # - [protected] AWB #[protected] on 25th June 2022 and it did reached the destination (partial shipment) on dated – 29th June 2022. However, I have raised a query on 30th June'22 (Complain #[protected] for the partial shipment and provided all the pre and post shipment photos along the 5 items pics which went missing in the partial shipment.

After...

Hello,

A courier was sent from my end to a customer named Kulvinder Kaur through Amazon Transportation Services. The AWB details are as follows[protected]. The shipment seems to be delivered as per the tracking number but the client hasn't received it yet. She supposedly received a call from Amazon courier partner to step out to accept the package, which she did but apparently the parcel got delivered and she never received...

AWB no:[protected]
I received a msg on 4th that my parcel from hyd-chennai has been delivered where as I have not received anything.
After complaining for good 10 days over emails and calls, they tell me it's lost and they will pay 500/- whereas shipment value is 1.1L worth of cloths.

The Ceo, founder, co founder are too busy to expand business and put ads but least care about the CUSTOMER service.
br...

I have ordered 3bras of amount of rs. 1099 but received 2 cheap quality leggings and tried to make complaint by website link they sent me through message but its not working and contact they are not responding to calls got cheated please help me to get my money back...

I ordered this.

Order Packed: Hi Rahul, your BRAND MARTS order containing Newly Series 7 With Airpods.. is packed. Powered by Shiprocket

Order Shipped: Hi Rahul, your order BH11JULY33494 from BRAND MARTS is on its way with Amazon and AWB[protected]. It will reach you by 20th July 2022. Track here https://shprkt.in/MzECpDoPdVkX?t=344ef . Powered by Shiprocket
Arriving Today : Your order from BRAND MARTS...

I ordered Arriving BRAND MARTS containing Newly Series 7 With Airpods.. by Shiprocket. But I received a wrong company local watch. Request for refund as soon as possible....

I have booked i smart watch but today 13.07.2022 delivered amazon delivered wrong item delivered the order id is DS8JULY3132 from BRAND MARTS. Share your feedback at https://shprkt.in/BsrXEwD3Imoy?t=a9481 . Powered by Shiprocket
And tracking id[protected]
Above mention link geting but there is no option returns or refund kindly resove the issue...

Phone/Mobile:
[protected]
Email:
[protected]@gmail.com

I send the courier through shipeocket through delhivery courier around 2 weeks ago from chennai to port blair. But couriers dint reached the destination till now.they are not available in phone also..its Very urgent to reach there...because it is a medicine for cancer patient but no response from your when ever I track the status it's showing the same...

We Placed an order on 29th Jun 2022 (Order ID[protected]) to GAS VENDOR, ARGARA CHOWK, NEAR MASJID SM STEELm Katihar, Bihar
854105, India. We send medicines to this same address each and every month through Shiprocket only. But last time the above-mentioned order is not delivered and initiated to RTO and they deducted Rs.192.50/- from my Shiprocket Wallet too. The reason they said that the Pincode is UNDELIVERABLE. If they are true...

I have booked a parcel from Shiprocket AWB : SRTC[protected] which was suppose to be delivered to the customer on 2nd of july, but that consignment has been returned back to my destination and no message has been passed to me. My package is in my city yet they are not delivering my package to my office. now I want full refund of my money from them. My customer has already cancelled the deal and filled a fraud case against my company. Shiprocket...

Parcel already delivered to customer and the cash of ₹5245/- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a pillow and made a false RTO. Proof of delivery to the customer has been attached to this email...

In the status It is showing as delivered but courier is not yet delivered i am getting my orders from all the apps except this one not same address working everywhere but not at shiprocket I didn’t even get a call from delivery boy also...

Sir your cheating with sellers.

I think you sell our buyer data with fraud agency's. Or you self do fraud with our buyer.

Some one calling our buyer before delivery and said to do payment on their own number. He said to buyer if you don't pay. We will send your parcel return to seller.
That why our buyer confused. And called me and tell about that.
This is very discusting. Its not accepted from...

Hi Sir/Mam

I have placed an order for laptop delivery on ShipRocket.in on 24th June, 2022. ShipRocket.in courier service site is showing estimated delivery date as : 28th June, 2022.

Today it is 1st July, and still the laptop has not yet delivered, it is incurring a huge revenue and reputation loss to my company, also Shiprocket support staff is very unprofessional, they are not telling me any good reason, and...