[Resolved] Shop CJ Network — delivered damaged product | |||
Dear team, Ordered a mwo of electrolux brand on 14th aug, 2017 worth rs 6289/-, which is delivered on 21st aug to me. Order details given below. Now, Today on 23rd aug, the company person visited for demo and installation and found the product in a not working condition and damaged pcb. Pfa for engineer report and invoice copy. Request to replace the product with a new and working condition immediately. Else refund back money. Invoice no[protected] Docket no[protected] Order no-[protected] Registered mob-[protected] Was this information helpful? | |||
Oct 9, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 SHOP CJ Network Customer Care's response Hi Subhajeet. We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime
Verified Support Sep 07, 2017 SHOP CJ Network Customer Care's response We are processing the refund and the amount shall reflect in your account within 3 working days. Kindly wait for the same.
| |||
 3 Comments | |||
Comments
I've ordered for colorcare london kit now I want to cancel my order as I don't like the products much so please cancel my order. My order no is [protected]
SHOP CJ Network Customer Care's response, Sep 1, 2017
Verified Support
Hi Kaya, As per your request, we have cancelled your order no : 20170824038114
We Hope we get to serve you soon in the future,
We Hope we get to serve you soon in the future,
1st time I have shopped with Shop cj.
really unhappy with the package & product quality..& the jeans I ordered 34 size. they have sent 30 .. so cx experience...
I called cx care 2 cancel.. but they r telling they will speak with there senior no responce..
my order num [protected]..
I need 2 cancel. plz do the need full
really unhappy with the package & product quality..& the jeans I ordered 34 size. they have sent 30 .. so cx experience...
I called cx care 2 cancel.. but they r telling they will speak with there senior no responce..
my order num [protected]..
I need 2 cancel. plz do the need full
SHOP CJ Network Customer Care's response, Sep 6, 2017
Verified Support
Hi Dhanvanth, Our team is working on the issue and you will hear from us soon. Thanks!
SHOP CJ Network Customer Care's response, Sep 14, 2017
Verified Support
Kindly share the following bank details via mail on response@shopcj.com for refund against order no - 20170823044006:
A/C Holder Name :
Bank Name :
A/C no :
IFSC code :
A/C Holder Name :
Bank Name :
A/C no :
IFSC code :
SHOP CJ Network Customer Care's response, Sep 21, 2017
Verified Support
Hi Dhanvanth, As discussed on call, we are processing the refund and the amount shall reflect in your acocunt within 3-5 working days. Kindly wait for the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
All bed sheets are short and cheap
Kindly call me on [protected] within 24 hours orelse i will show all your false bedsheets on news channel as i work for media.
Awaiting for prompt action.
A/C Holder Name :
Bank Name :
A/C no :
IFSC code :