Shoppersstop.com — bad quality product

Address:Jaipur, Rajasthan

I had purchased the product of numero uno brand costing around rs 6500 from shopper stop (Wtp jaipur), swiping the first citizen shopper stop card. Now the product is not at all wearable. I thought the quality of the product would be great as i had been a regular customer of shopper stop since long and i never had such major issues. But this time it was a complete fail. It was the most high priced item i had purchased of this brand. And i am highly disappointed.
I had already been contacting all the shopper stop stores and numero uno stores for the resolution since a year but nothing is done till date. Shopper stop ask me to go to numero uno and vice versa. Please help.

Sapna sharma
[protected]
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ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
ShoppersStop.com Customer Care's response
Please share your contact number at [protected]@shoppersstop.com and we will connect with you for further understanding.
Feb 08, 2019
Updated by Sapna16
[protected]
Mar 15, 2019
Updated by Sapna16
I had swiped first citizen shopper stop card silver edge while purchasing the jacket.. card number is [protected] .. card is in the name of nitin haritwal my husband.. it was valid upto 11/17..
Complaint comments 

Comments

[protected]
I have raised return on Jan 24, the product is not picked up yet. I have called customer care many times they say within 24 hours it will be picked up, but no pickup scheduled. Now my number is blocked after raising 5 subsequent complaints.
I had swiped first citizen shopper stop card silver edge while purchasing the jacket.. card number is [protected] .. card is in the name of nitin haritwal my husband.. it was valid upto 11/17..
And why this complaint is marked resolved. It has not been solved yet. Nobody emailed me regarding this.

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    ShoppersStop.com Phone
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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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