Shriram City Complaints & Reviews

Respected Shri Ram City Union Finance Manager

I am Mr. Kiran Patil made a loan for Honda Activa from its company. Its EMI is Rs 2475 / - per month, it gets deducted from my IndusInd Bank account, but if I collected the online payment on 06/09/017 I was out of town but again I was reimbursed from 2475 / - EMI on 09/09/017 It is a humble request that I should get my money back or deduct it from the last EMI.

Dear Sir,

I would like to introduce myself as MR. D. Ravi kumar brother of Late Mr. Dindukurthy Ranga Swamy, who has taken a loan of Rs. 5 lakhs from Shirram City, Kurnool branch. When he took loan the branch said it is 16.5% flat interest. During October he shifted the loan amount to APTUS FINANCE from shriram city. He paid 10 instalments of Rs.15, 208/- which comes to Rs.152, 080/- and the APTUS FINANCE people paid Rs.4, 44, 085/- on[protected], so total amount paid till todate is Rs. 5, 96, 165/-. Now still shriram is demanding us to pay Rs. 77, 000/- then they will release the property documents which was mortgaged. I don't know on what basis they are asking us to pay this amount for an amount of Rs. 5 lakhs loan. which means for less than a year o[censored]sage of the loan of Rs. 5 lakhs I am ending up paying Rs.1.70 lakhs interest. My brother already died on[protected] and as we would like to clear the loan to help out the deseased family members. but it is so unfortunate that your company is robbing the customers left right centre. I need all your calculations immediately on what basis you are asking us to pay. I am a chartered accountant with over 20 years of experience and I can understand all the calculations. So please send me the statement and I want to settle the dues. I will not accept any interest rate other than 16.5% flat interest rate for 5 years, that has been agreed with my late brother. On Rs. 5 lakhs at a flat rate of 16.5% for full year also it will be only Rs.82, 500/- for which we already paid Rs. 5.96 lakhs and you people further asking me to pay Rs.77, 000/- which is not acceptable. Request you to do the needful and release the property documents immediately to APTUS FINANCE. I spoke to the branch manager Mr. Lakshman (his mobile number is [protected]) and he confirmed me that interest rate is 16.5% flat basis. Because my brother died, request your management to release the documents on a sympathy grounds without making big issue.

As per the demand from you asking us to pay Rs. 77, 000/-, it seems you are charging more than 30% interest rate on reducing balance method which is not acceptable and I don't know how the government is approving this kind of interest rate even after taking mortgage of property which is equalling to 400% of the loan amount.

Currently I am in Nigeria you can contact me on the mobile numbers mentioned hereunder. or you can reach me on my email address: [protected]@hotmail.com.

Please look into the above matter and do the needful without prolonging the issue to further stages. on a Rs.5 lakhs loan you have already made a profit of Rs. 96, 000/- which is almost 20% flat basis.

Thanks and regards

D. Ravi kumar
+234-[protected]
+234-[protected]

I've been contacted to take up pl from shriram city union finance through tieup vendor credit months, after submitting all documents and processing fee since from the day they are not responding for any queries. I tired to calling the number which they gave but all calls where unanswered. Kindly help me to find a solution. I would like to withdrew my application also refund for the amount paid for processing.
I was contacted from shriram city union finance, kelambakkam branch

Dear sir,
Pls my pf account modify request approval submitted and proceed, all ready name changing and adhar number submit
My uan no.[protected], my company name - shriram city union ltd. Pls proceed this query and fast process and my customer care number not pickup call customer no-[protected] not respons

My name-dineshkumar rajashibhai maradia
Mobile no-[protected]

I have got a call from on of your office (Shivam road branch, hyderabad) stating that i am eligible for a personal loan on the basis of my previous loan payment criteria.in the beginning i hesitated for that but after getting number of calls from your people, i have submitted my documents in the last week of november. Since then there was no proper follow up from you people. Initially they told that only my documents are enough to get 40k loan. After submitted the documents, they asked for a guarantor and told that 40k is not possible and i should go for 1lakh. Still i agreed and arranged the guarantor documents. No one contacted me and i was unable to contact them. The documents are with me for 3 days and finally they asked to send the copies. After that they told that the file was under login stage and the people were completely irresponsible. There was no proper trials to get the guarantor documents and the signature. Every time the executive is telling that the guarantor's office is very far and he will not travel there to collect the documents. He wants the person should be at home and he is unable to go in time to get the signatures. When i call them, the executive is talking very rudely and threatening me that "if i want loan, i should arrange the signature from my end". When i tried to call the next official there, he is also in complete support of his staff and telling that his executive will not go to the office and he only goes to the residence. Today they called and told that i will get only 60k not 1 lakh. They are telling that 1lakh will be given only with government job guarantor.in such case, why they told me that any guarantor is ok? After 1 month of submitting the documents, why your people are misguiding me? The staff is completely irresponsible and no proper information with the staff. It is completely a very very poor service.

I have purchase bike 2012 on loan and my loan closed for 2013 but I have not received noc .I have apply noc Oct 2017 but company not be provided noc if tell to company my noc is already received but I have not received noc any time.
Please send my bike noc my bike no is-HR06Y7967 NAME for owner Rohtash malik.. Long time company not be provided my noc...
Thanks
Rohtash malik

Respected sir,
I have get loan fot two wheeler at ur finance for honda dio bike. I payed first cash 2000 rs and finished 1 yr due. Because of a accident i can't pay my due for 3 months they ceased my vehicle after when i go to make payment they were not giving a proper response and saying to surrender the r. C book of the vehicle.. Pls take the actions kindly... To the brach...
Branch: nagapattinam 611001
My no :91 [protected]

Hai sir this is mohamed rafi i was bought a bike on 2009 and i was got through your loan still i didn't get my rc book and noc... I got a loan from karaikal branch puduchery... I was paid all the due... But still they didn't provide my documents simply they all are play with me sir... And i got a loan from there only but they said you contact trichy branch they only hold your documents but i'm got a loan from here... What this sir i'm asked many time there also but still i didn't get any response sir please let me know sir i'm waiting for your response thanking you sir... Bike no:py 02h 1769

Hello sir,
I’m khaja saleemuddin from hyderabad. I have bought indica vista ap29tv1270 car from renuka. It had finance at sriram finance balanagar. It was cleared 3months back. But still manager of that branch is not giving noc. When contacted he spoke to me very rudely and told. Me to contact ameeerpet branch. Why should we contact some other branch. He should provide noc soon. Kindly arrange the needful

S been a long time i have mailed you people but the thing is its been not yet resolved the worst service which you people are giving is not at all good.

The employee named prashanth and the manager has spoke with me that the amount will not be debited from account as i paid already the before month in advance but still the amount got deducted from my account and the amount which i paid them in cash has been not returned yet. Is this the service you provide taking the amount and keeping with you people?

I want the amount to be handed over in cash to me by tomorrow i. E 18/11/2017.
If not a serious action will be taken as i have all the messages and the call recordings which you people promised me to pay back the amount.

Dear sir,

As we are a channel partner of shriram city union finance, shriram financier agent (Mr ghanshyam) had done a case by name of customer: zeenat (Jupiter classic model) on 15th october 2017. But rest payment not yet come till now. 1 month passed but we not get a payment.

Who will liable to pay a interest of 1 month.

Kindly do it as soon as possible.

Regards
M/s agra motors
Baluganj,
Agra.
282001
Phone :[protected]

They said me that they will deduct my loan amount from my account on 7th of every month but there was late in deducting the amount... There is another emi for my account so the amount was deducted for that know i[censored] will send ur cheque to my bank there was no sufficient amount in my account then the bouncing charges are too high... Why r u not deducting the amount from my account in time...

I have settled a sme loan in shriram city finance on june 25 they told that u get the clearance certificate in 15 days at ur home still i m not received my clearance certificate while asking about it they r telling that u have to pay 50000 more pls give a suggestion what to do i have taken a loan of 400000 in that they took 20000 fr insurance i have paid 480000 in 11 months and cls my account and now i can't pay a single rupee my position is so bad to pay excess money they r bouncing my chqs every month and harrassing me so much

Dear sir,

I have faced harassment by three seniors in shriramcity union fin ltd, please check trial mail and attachments with proof.

This is purely harassment by three seniors.

I have sent mail ted on 07/08/17 but no response or no any reply given by ted and grievance.

One more thing is i submitted all my documents to mrs. Sonia (Hr) for release my pf but my documents returned by sonia to ferozpur branch without any reason and information.

I want proper justice from your side as i gave resign due to these three seniors as they forced me to do it. Please do the needful help

To
The manager
Shriram city union finance ltd.
Near madan mahal police station jabalpur (Mp)

Sub: - clarification regarding financed loan amount.

I have purchased a motorcycle from sahil automobiles mahanadda jabalpur on 24.09.2017. According to the bill & vouchers, following amount in different heads were paid to,
1) ex showroom price — =76813/-
(With concession of rs 2000/- for govt. Employee)
2) insurance (Including orp rs. 300/-) — =2199/-
3) rto (With hypothecation fee) — =7061/-
4) accessories — =1544/-
5) teflon — =550/-
6) extended warrantee — =460/-
Total = 88627/-
Down payment (-) = 39050/-
Difference = 49577/-
Offered free insurance (-) = 2000/-
Financed amount = 47577/-
You are requested to please provide the statement of financed amount, duration and monthly installment with rate of interest according to the above details, till then no cheque should be put up to my bank for payment
Thanking you
Applicant

M. A. Khan
Lig -29, taj manzil new anand
Nagar adhartal jabalpur
C/- manager, syndicate bank khoba mandi jain mandir jabalpur for information and necessary action. He is requested to please note that no chaques should be honoured till consent for the same is not given in writing in this particular case only. Cheques number are as under,
No.663880, dated 24.09.2017
No.663881 “
No.663882 “ m. A. Khan
No.663883 “ a/c no. [protected]
Mob. [protected]

Respected sir,

This is to request you that i was working with shriram city union finance limited from about 2 years ago from ferozpur branch as credit incharge and my employee code was nd784.

Sir after six months of my joining i was transferred to ludhiana zonal office by mr. Avinash and mr. Narinder. Sir ludhiana is 150 kms away from ferozpur and i had to travel from ferozpur to ludhiana everyday for the job and my salary was only 9, 000. I was given no expense for this cause however mr. Narinder approved expense of 3500/- rs of a employee of amritsar who was just transferred to 50 kms away that is jallandhar.

Sir i discussed about this problem with our hr mrs. Sonia. She said that she can't do anything and advised me to left the job and harrassed me in many ways by the saying of mr. Narinder and mr. Avinash. Sir during the time of my transfer i requested to mr. Avinash that my family is totally dependant on me. My mother is suffering from depression and my father is suffering from one sided eye blindness. Sir after all these problems i came to ludhiana and continued my job. After my transfer to ludhiana even i was not given any work regarding my job. Even i was stopped from doing some types of work and i was not invited in many credit meetings. This is totally haraasment.

Sir i was marked absent several times with no reason however i was present on my job when i was marked absent. Proof attached in this mail. Mr. Narinder ordered mr. Vijay not to handover any work or not to give any kind of work to me sir. Proof is attached sir. After that during my job days when i was unable to travel regularly i decided to take a house on rent and i took a house on rent at 3500/- rent. After that mr. Narinder told me to provide the rentdeed for the approval. I had no money even to arrange for the rentdeed sir and i was compelled to take the money from one of my friend for which i also was not paid anything. I provided the rentdeed in march and nothing was done for the approval till 9 may. Rent-deed also attached.

Sir i faced these harrassments due to these three seniors sir. Mr. Avinash mr. Narinder and mrs. Sonia. These three are using their power and designation in a very wrong way. This can happen to anyone. I was forced to quit the job sir due to these circumstances.

Please do something for nobody should suffer these problems which i suffered during my job time. I have attached some documents for the proof sir. Atlast i want to thank mr. Amit gupta who was very supportive to me. He helped me a lot. I will be thankful to him for the rest of my life.

Sir i need proper justice from your side. Please do the needful

No proper response and customer service. Udhaya customer service executive (Udhayapriya. [protected]@shriramcity.com / no:[protected]) she is very irresponsible, she could not keep her promises, her manager is very irresponsible too. I paid a emi with cheque during the month of december 2016, unfortunately the sign mismatched and my check returned, but i got that information after three months, exactly after paying january and february month emi. I asked collection executive directly about, why the emi hasn't deducted from my account, and i asked udhaya, customer service executive, through phone about this, but she informed me that there is no problem with the payment and no outstanding payments.. Then later after three months, in the month of march 2017, the collection executive asked me pay two emi, i asked him why and he said, march months emi and one more previous month was pending. Can you believe it, she (Udhaya, customer service executive) informing me about the payment issue, after paying two emi. What kind of service is shriram city union is providing? And why should i have to pay the late payment charges for shriram's employee's fault? I talked with the shriram city union manager ([protected], don't remember his name) of ambatture branch, previous once, when i have had issues with ecs form, same thing there, no proper customer service, informed me about the ecs cancelled issue after three months, this happened twice, so i had to talk to the manager and he gave me a word that, any information regarding the payment or my loan will be informed in 15 days. He was not very polite and not talking in a professional manner too. This udhaya, who has to inform me about the details, is working directly under his team and in the same office. So where is the promise the manager made, about information will passed to the customer in 15 days?. I paid all my emi's and two months back (August month 2017) i submitted the form to get my bike papers and noc, udhaya told me it will take 20 days to get it and once she received it, she will inform me. It's been more than two months and i have not got the papers and i went directly to the office to ask about my bike paper's status, the manager informed me, the concerned staff is in medical leave, and he doesn't know the status of the application! He is the manager right? He was very much interested in pointing to his staffs and he is not taking responsibility for his subordinates. He didn't even try to check the status of my application. While i was talking to him, i noticed two other customers were complaining about the same issue, that they haven't got the original bike papers even after 6 months from applying for it. The manager was very unprofessional. He was saying, udhaya (Customer service executive) is the person handling the application for bike papers, and i should ask her. Udhaya is in medical leave, that was the information, the manager gave me. I mean, does she was in leave for two months? Why can't some other employee take her work too and help the customer?. This is very bad service. I complained twice about this udhaya ([protected]) to the same ambattur branch manager and he didn't take any actions and he is not taking responsibility for his subordinates too. He talked to me in unprofessional manner. I asked him about his reporting manager details, because i felt my issue is not solved and i lost hope in the ambattur branch manager ([protected]) but he was very arrogant and he told, he won't give the details. This is not the best organisation manner. A manager behaving like this is very much irresponsible. Few days back, i once again submitted the application form to get my bike papers. Last friday (20/10/2016) i got a call from udhaya saying that, i have to pay rs500 for cheque return charges. Then only i will get my bike papers. What is this? For the cheque return happened on (26/12/2016), shriram city employee is informing me on (20/10/2017). What kind of service is shriram providing? I asked udhaya, why are you informing now? And why didn't you inform me at that time or while i submitted the application form first time two months back or while i gave the application form for the second time, few days back? She has no answer! I asked her, that i want to talk to the manager. But she didn't give and she she told manager won't talk about this issue. Then finally she told, manager will call me tomorrow (21/10/2017). I have received a call from manager or udhaya at least yet, it's 25/10/2017. Still no response from shriram city union employees!! This is the service you are providing. No responsibility at all. So the people from complaints department at least please take some responsibility and look into these kind of employees.. Worst manager ever. Irresponsible, un professional, no organisation manner. Can't even correct one of his direct subordinate. Really sorry to say it, but worst kind of service by shriram city union finance

Dear sir/madam,

I have taken personal loan from shriram finance from andharapradesh, srikakulam narasannapeta branch. I have huge balance in my account but i don't know why my check is bounce?? & i didn't get any oral call from either branch nor customer care. Now one of your cc person told me i should pay 500+45 for check bounce & late charge. No one is respond shriram team. Pls solve the issue
My mobile number is [protected]

Dear sir,
I have faced harassment by three seniors in shriramcity union fin ltd

This is purely harassment by three seniors.
I want proper justice from your side as i gave resign due to these three seniors as they forced me to do it. Please do the needful help.
This is to request you that i was working with shriram city union finance limited from about 2 years ago from ferozpur branch as credit incharge and my employee code was nd784.

Sir after six months of my joining i was transferred to ludhiana zonal office by mr. Avinash and mr. Narinder. Sir ludhiana is 150 kms away from ferozpur and i had to travel from ferozpur to ludhiana everyday for the job and my salary was only 9, 000. I was given no expense for this cause however mr. Narinder approved expense of 3500/- rs of a employee of amritsar who was just transferred to 50 kms away that is jallandhar.

Sir i discussed about this problem with our hr mrs. Sonia. She said that she can't do anything and advised me to left the job and harrassed me in many ways by the saying of mr. Narinder and mr. Avinash. Sir during the time of my transfer i requested to mr. Avinash that my family is totally dependant on me. My mother is suffering from depression and my father is suffering from one sided eye blindness. Sir after all these problems i came to ludhiana and continued my job. After my transfer to ludhiana even i was not given any work regarding my job. Even i was stopped from doing some types of work and i was not invited in many credit meetings. This is totally haraasment.

Hi

I am mukesh pathania one of the victim of shri ram city finance. I had taken 35000/- rs loan in january 2017 and by ecs they were charging me 2100/- per month, period of loan was for 24 month, as they were charging very high rate of interest so i decided to forclose this account, i visited the branch on 2nd august and paid 28300/ cash and closed my account, they asked me to clear august month payment by ecs i authorised,, and even i got noc later as well,

But drama comes from here

I recieved a message on my mobile on 25th august that next installment will also get debit on 7th september, i immediately called to branch and informed,, after that i did not get any response from them, i sent and email to shriram city then i recieved a call from one executive and he said u can do stop payment, but it is not a cheque where i could go and ask my bank to stop the payment, it is ecs and it can be stop by only shriram city. But executive told me to draw out the cash from bank and get ecs bounce this time and for future they will take care and they wil not charge the bouncing charge, i did same and on 7th september in my account there was only 1000 rs so i was ready to for cheque bounce. But on 12 september i added some money in my bank and shriram city charged me on 12 september from my bank.

Now i am taking off from my office to resolve the issue every time getting same response that its under process and i will get the refund of my money.. I am a diabetic patient, taking stress is like a poision for me, but shriram city — omg — its rerally a company i will never ask any one to go to this company in future.
I called today it self and agian got the same response taht it will take more than one weak working days. It means after 3 days 3-4 days national holidays +7-10 days more they are asking it means again need to wait for 15 days, and still not sure when i will get it.

Now — please let me know where is my mistake...

I am with shri ram city for more than 4 years... Not even a single time my cheque got bounce, but in case if it get bounce company is liable to charge me more than 550 rrs for bouncing charge, this time i am paying ecs from feb to september they chjarged me 2100*8= 16800/- in last 8 months. And when i came to forclose they charged me 28300 more. Total amount of loan was 35000. Means in 8 months they have made only 7000 principal less.

Now what i want from comapny..

1.in case cause of my mistake if my cheque get bounce then you charge 550/- in case if cause of your mistake my cheque get bounce then who will pay.

2. Every month as per emi u were chaging me 2100 per month out of which more than 1100 is interest and 1000 is for principal, so now tell me when after making my final settel ment now how much interest you are going to pay me. I claim her 1100 for interest.

3. Cause of company mistake and policy i suffered alot taken 3 holiday from my current organisation just to resolve the issue who will pay for these holiday.. Shriram company will pay to me for it.

4. Time is money cause of all this bull #... I wasted my time then who will pay for it.

5. I am a dibetic patient as i said stress is like a poision for me in case cause of tjis issue some thing goes wrong to me... Who will pay — shriram will pay for it.

So now as it is not my mistake its company mistake its employees mistake. So why should i suffer

If we do any thing wrong then we have to suffer, now company did wrong then why should i suffer., i want to claim now for all the interest what i paid to company in last 48 months and my this month 2100/- rs refund. As i took 2 wheeler loan first for 38000/- then i took 40000 loan after this i took 35000/- loan this year, now i want comapny to refund me all the interst amount what i paid to company in last four years,

So that company should realise its mistake, i dont need mine 2100 only now i need all my interest amount along with 2100/-

Its a digital world and when u provide loan u can submitt amount directly to our bank, then why now u are responding that i will get a cheque and i will spend 3 days to get it cash and one day to take off from my office.

I need urgent reply on this letter asap today. So i could proceed if i dont get any reply i will sent this later to consumer court.

Already spoke to these guys in branch — jyoti - [protected]
Prem - [protected]
Arun kumar - [protected]

Spoke to prabhati csr today on ur toll frr number even she given me the complaint number - scuf[protected]

Please contact me on urgent basis asap otherwise same email i am going t6o put on google rbi and to consumer court.

Thx and regards

From one of shriram city frustrated customer

Mukesh pathania
[protected]/ [protected]/ [protected]
Email :- [protected]@yahoo.com