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Skechers India Complaints & Reviews

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Updated: Jul 11, 2024
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Skechers India reviews & complaints page 11

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K
Kamath Vittaldas Cannanure
from Bengaluru, Karnataka
Jan 7, 2019
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Bought shoe few weeks back and its got damaged while i used normally for few days. I have been interacting with your stores, i have personally been to stores and explained to them on usage. Have sent the pics of damaged shoes to their customer care. Made couple of calls to stores as well. Store manager says the defect is not due to manufacturing and hence replacement cant be given. Given this is global brand and the usage is very limited period, i expect skecthers to replace the shoe
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    Vijay Sawhney
    from Delhi, Delhi
    Jan 6, 2019
    Dec 12, 2022
    This thread was updated on Dec 12, 2022
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    Address: New Delhi, Delhi, 110027

    This is a complaint regarding shoe bite of the shoe bought recently from skechers. It is causing wounds and a lot of pain in the feet making it unable to wear. The price of shoe is 5300 rs and now seems to be a waste for me. I request you to please see the photos attached and revert back asap. A proper and good solution is been awaited. Also i request you to refund my money back against a credit note so that i can change my shoe from another one
    +2 photos
    Skechers India customer support has been notified about the posted complaint.
    I am Dr. Neha and purchased Skechers archfit slippers (credit card name Lalit Kumar) from Rajnagar Extension, Ghaziabad store on 29Nov, 2022. Since day one the slippers are biting my foot and my foot are covered with blisters from strap biting. I want a resolution for this. Either change the pair to some other archfit slipper from Skechers or refund my money.

    complaint regarding shoe bite and improper fit of the shoe - Comment #4075760 - Image #0
    complaint regarding shoe bite and improper fit of the shoe - Comment #4075760 - Image #1
    complaint regarding shoe bite and improper fit of the shoe - Comment #4075760 - Image #2
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      K
      KISHAN MORADIYA
      from Naliya, Gujarat
      Jan 4, 2019
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      Address: Thane, Maharashtra, 401107

      Have bought 3pair shoes and from it 1pair both sole came out in 3 months and company saying it is not manufacturing defect so i have to file complain against the manufacturer. Have mail them and they said to deposite the shoes at skechers showroom they inspected and revert that it is not a manufavturing defect,
      If they are using high quality material How this shoes leaves its sole in a few months??
      +2 photos
      Skechers India customer support has been notified about the posted complaint.
      I have replaced my shoes against manufacturing defect, and facing the same problem for the replaced product
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        R
        Ravialluri
        from Visakhapatnam, Andhra Pradesh
        Jan 3, 2019
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        Address: 500062

        Hi, i am a. Ravi varma and i have bought a pair of shoes (Gom-go walk men) of your brand skechers on 3rd oct 2018 from uk multicorp-pmc bangalore showroom, phoenix mall bangalore, india, vide cash memo no number cm/1474/18 copy of cash memo attached.

        I would like to highlight the extremely poor quality of the product bought as one shoes have been torn and the side net has come off within a couple of months of very less use only. Product pictures attached for your information.

        And give a solution to this problem, because within 3 months shoes not good condition to use and it is implying its quality defect. Also provide your local (Hyderabad, india) contact.

        I am from hyderabad in india, my contact number registered at the time of purchase was +91 [protected].

        Regards
        A. Ravi varma
        Mobile : [protected]
        Email: [protected]@gmail.com
        +1 photos
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          Priya Jadon
          from Dehra Dun, Uttarakhand
          Jan 2, 2019
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          Address: 110029

          I purchased shoes from ambience mall gurgaon few month ago shoes are defective from bottom side of shoes the shoes are taken for only for morning walk very poor quality of fabric the shoes soul n fabric are not well bonded fabric comes out from bottom of shoes...so take some action i think skecher shoes are most comfortable but my experience with skecher is not good
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            N
            Nishank Aggarwal
            from Delhi, Delhi
            Dec 27, 2018
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            complaint regarding defective shoes vide system reference number cm/1881/18

            Address: 110092
            Website: www.skechers.in

            This is to bring to your notice that a pair of Blue Skechers GoTherm 360 was bought on 08-Jul-18 from V3S East Centre Mall, Laxmi Nagar, Delhi store(Proof of bill attached) vide System Reference number CM/1881/18 and Product code[protected]Product pictures attached)

            I would like to highlight the extremely poor quality of the product bought as both the shoes have been torn and the side net has come off within a couple of...
            +5 photos
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            niteen_ej
            from Mumbai, Maharashtra
            Dec 25, 2018
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            Address: Mumbai City, Maharashtra, 400089
            Website: www.skechers.com

            Hi team, just in more than 1 year of time the colour of shoes had gone and the shoes had become so loose that it’s not comfortable for use. It’s not easy for me to afford such costly shoes which i thought will give me best results for longer period but unfortunately...,
            Request help with replacement of shoes with better product as such expensive shoes are bought once in a lifetime from ordinary people like me.
            Skechers India customer support has been notified about the posted complaint.
            Hey!! Sir
            I brought skerchers shoes ( GTM-mens tech pi )
            System references no. CM/1556/18
            My shoes sole is peeled
            So its my request to you kindly change them although it is in warranty period

            skechers sneaker shoes - Comment #3313566 - Image #0
            skechers sneaker shoes - Comment #3313566 - Image #1
            skechers sneaker shoes - Comment #3313566 - Image #2
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              G
              gudaaha
              from Hyderabad, Telangana
              Dec 21, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              I bought a shoe from skechers showroom in Great India Place Mall, Noida a few days ago, whose article number is 54667 / BKLM. But after a few days, Shoes net went out all around, I complaint on[protected] in the showroom and I came to know that this problem is coming out in that article. He gave me one week process time for complaint registration ( Complant Register Number - 40918). After one week, they informed me about my complaint and exhange the shoe with other one. But I did not find any article right there. They told me that for change i have to visit again after[protected]Wednesday) because the new article will come. Again I visited on Thursday for exchange but I found the new article are replicate of same article ( which I purchased). So I asked for money back. They told me about skechers web page for issue.
              Now I just want only my money back. Because I didn’t found any compatible shoe from Skechers.

              Expecting a satisfactory reply at the earliest from your side.

              kanchan
              article number : 54667 / BKLM
              Mobile number : [protected]
              Skechers India customer support has been notified about the posted complaint.
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                Samantha Dsouza
                from Bengaluru, Karnataka
                Dec 17, 2018
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                The details are given in the photograph of the hill i’ve attached below. I went to the store to place a complaint on the show wearing out very badly within just 3 months of buying them. The store took pictures of the shoes and said that they will forward it to you and i will hear from you by friday last week. I’ve waited and there has been no communication so far. I tried calling your customer care number but no one seems to be interested to pick the phone. I need to know what is being done because the shoe is under warranty. Please revert asap. I didn’t spend ₹3000 rupees to get such low quality shoes. Even bata lasts longer than that.
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                  K
                  khushi chawda
                  from Unjha, Gujarat
                  Dec 11, 2018
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                  not exchanging the damaged product given even after complaining about it several times.

                  Address: Surat, Gujarat
                  Website: Sketchers India

                  We bought navy blue sliders about two months ago and they were instantly ripped from its one side, and even after complaining about it after a month, they didn't exchanged it with a new pair and convinced us to take the old ones back by just putting an adhesive on it, and about 2 weeks ago the adhesive came off and the sliders are of no use and ripped even though we paid a good amount for it,
                  We're kindly requesting you to give us...
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                  K
                  Kiran Saroy
                  from Delhi, Delhi
                  Dec 8, 2018
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                  Address: 160014

                  Respected sir.
                  I bought shoes from skechers this year on 29 jan 2018. But few days back shoes pasting is removed up from all the sides of both shoe. So think shoes are not long lasting and this is not value for money because i spend rs8500 on these shoes and for a student is very costly and not worth to wear. Infact i used these shoes very rare.
                  Pictures are attached. Please find the attachement.
                  And give a solution to this problem because with in 10 monthes shoes not good condition to use.
                  Skechers India customer support has been notified about the posted complaint.
                  Dec 08, 2018
                  Updated by Kiran Saroy
                  Respected sir.
                  I bought shoes from skechers this year on 29 jan 2018. but few days back shoes pasting is removed up from all the sides of both shoe. so think shoes are not long lasting and this is not value for money because i spend Rs8500 on these shoes and for a student is very costly and not worth to wear. Infact i used these shoes very rare.
                  pictures are attached. please find the attachement.
                  and give a solution to this problem because with in 10 monthes shoes not good condition to use.
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                    D
                    DrSandeep Tyagi
                    from Delhi, Delhi
                    Dec 7, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                    Sir,
                    I am dr sandeep tyagi, i have bought a pair of shoes of your brand skechers on 12 june 2018 from dlf mall of india showroom, sec-18 noida.
                    The shoe article no 54667, size 7, black colour, prize 6499 got ripped off from its sole within 45 days of purchase. I showed that shoe to a skecher showroom in cp, but there they refused to replace the item. They said the item can be replaced only from the place where it was bought.
                    15 days back i returned the pair of shoes to the noida showroom, but they were unable to repair it. So i request you to please replace the item bought from your showroom as early as possible.
                    Your gratefully
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                      Rahul G Deshmukh 2020
                      from Pune, Maharashtra
                      Dec 5, 2018
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                      मी घेतलेला शुज हा sn 999765 color code ccor textile upper balance man made material rubber / eva sole made in chaina p o aw17/m/018 असा असुन तो मी central moll, garware college near karve road pune 411004. येथुन ८ ते १० महिन्या पुर्वी debit card payment ने घेतला होता. तरी तो खराब शुज बदलुन मिलावा name rahul deshmukh mob. [protected] / [protected]
                      Mail id [protected]@rediffmail.com
                      +1 photos
                      +1 videos
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                        Regina Vincent Moniz
                        from Mumbai, Maharashtra
                        Nov 27, 2018
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                        Address: Mumbai City, Maharashtra, 400089
                        Website: skechers.in/help-contact

                        : i had purchased shoes to go on a trip. But dure to severe heel problem i din't use the shoes. As it did not ease my pain when i checked it at home. I tried returning it the next day. The store did not give a credit note and insisted that i buy in exchange this is not customer friendly at all. After my trip i sent emails reminders calls but to no avail. I am unhappy with their lack of response. The shoes are not cheap to just let go. They are in unused condition. I wish to get a refund. Forget exchange.. With such service i don't want that option.
                        Skechers India customer support has been notified about the posted complaint.
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                          Tarun.M1984
                          from Mumbai, Maharashtra
                          Nov 23, 2018
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                          Address: Mumbai City, Maharashtra, 400055

                          Outlet: skechers kurla phoenix market city mall.

                          I was sold this shoes stating that it has good cushioning in the mid foot. But there was no cushioning identified at all after i ran my first race. Inner sole in the mid foot section is as hard as stone. Plus the remaining sole also never had any cushioning. Shoes are worth rs.8499

                          If something was promise by your store people and i dont find the same in your product, why will i continue with your product. I need my full refund.
                          Skechers India customer support has been notified about the posted complaint.
                          I bought the Skechers Go Run Women's shoes in January 2018 and within a month I could see a hole in the left shoe. I need to get it repaired by standard Skechers customer care shop. Please suggest because I don't want to go to local shops for this.
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                            Micky14691
                            from Hyderabad, Telangana
                            Nov 19, 2018
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                            Address: Hyderabad, Andhra Pradesh, 500081

                            This is my first time i am using sketchers gogomax. They are getting deformed and torn after every use it's been 3 months i am using these pairs. But they are gone now. Want to confirm once what is the expected life of these shoes it can't be 3 monts. My belief on sketchers doesn't last more than 3 months. Looking forward for better response. What can be done with these pair of shoes
                            Skechers India customer support has been notified about the posted complaint.
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                              Premiersuresh
                              from Coimbatore, Tamil Nadu
                              Nov 17, 2018
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                              skechers h2go model

                              Address: Coimbatore, Tamil Nadu, 641004

                              We have purchased h2go model on 19.5.2018. Front part of the product is totally broken. We informed the avanashi road branch on 14.11.2018. There is no proper response. Such a big company, won't do mistake take necessary action.
                              R. Sureshbabu
                              Advocate
                              57-a, gandhi street,
                              B. R. Puram, hope college,
                              Coimbatore - 641004.
                              Contact no.[protected]...
                              +3 photos
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                              Srinivasa Rao Valiveti
                              from Hyderabad, Telangana
                              Nov 13, 2018
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                              Address: 500044

                              Hi I bought a pair of shoes and within 6 months they are torn exactly below your brand name on shoe(attached pics of both) implying its quality defect.
                              It was just then launched model. I dont have invoice but I bought in Chennai when I was on trip there.
                              Iam from Hyderabad in India. my contact number registered at the time of purchase was +91 [protected]. please see after assessing if this can be exchanged.
                              Regards

                              V. Srinivasa Rao

                              email: [protected]@yahoo.com
                              +2 photos
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                                mnmt
                                from Gurgaon, Haryana
                                Nov 3, 2018
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                                Address: 110096

                                I had purchased skechers show from gajrup retails dlf mall of india, sector 18, noida on 27 may, 2018 for rs. 5, 999/- vide system reference number cm/1276/18 and gstin invoice number a38p[protected]. The top part of right shoe has torn in just less than five months. I had phoned on the customer care but was told that i need to go to the shop from where i have purchased and when i went over there, the above shop was already closed for ever from that place. Please help because i bought the above expensive shoes due to my trust in the quality and company brand which is now shaking.

                                Monica gupta
                                [protected] / [protected]
                                +2 photos
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                                  Sanjaya321
                                  from Bengaluru, Karnataka
                                  Nov 3, 2018
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                                  Address: Udupi, Karnataka, 576104
                                  Website: skechers.com

                                  I recently ordered a skechers slippers online, the goflex series. Withing one month of wearing it, the sippers have started wearing and tearing from the front. The are highly flexible due to which it is very difficult to walk as well. There is a high possibility of them flipping on the hard ground, and hence it can injure the person's feet. I request skechers to look into this matter as the slippers cost around 3500 inr and it would be appreciated if they can at all look into this defect and try to rectify it.
                                  Skechers India customer support has been notified about the posted complaint.
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