Claimed

Skechers India Complaints & Reviews

1
Last updated Jan 9, 2024
Complaints 304
Resolved
2
Unresolved
302
Quick Links
Statistics
Share
Contacts

File a complaint to Skechers India

Having problems with Skechers India?

File a complaint and get it resolved by Skechers India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Skechers India
Customer Service Contacts

Skechers India Phone Numbers

Phone
+91 22 6158 9010
105
63

Skechers India Website

Skechers India Head Office Address

8th Floor, B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India
400099

Complaints recently resolved by Skechers India customer care

View all complaints

Skechers India reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaykay123
from Delhi, Delhi
Report
Copy

shoes I bought online is I think fake

Sirs
I had purchased sketchers shoes on amozon india (Order id :[protected] on 10 july 2018 but within a month my left leg shoe torn.
I hadn't any idea of exchange policy.
Sketchers is my favourite brand till now from the date it launched in india and i had save money from my pocket money to buy these shoes but now i think i lost my money.
Yesterday my friend bought shoes from sparx (Domestic shoe company)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vbhatia
from Delhi, Delhi
Report
Copy

sandals bought from south extension showroom

Dear sir/madam,
I am a very loyal and extremely happy customer of sketcher products. Have bought so many products both in india and usa.
I had purchased sandles 2 pairs from south extension showroom in new delhi in may or june, don't remember the exact details. You can get the details by linking my phone [protected] and name vineet bhatia.
One pair was defective and the strap came off in 2 weeks. I put my complaint to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megs74
from Delhi, Delhi
Report
Copy

inner lining tear in just 1 month... pathetic

Address:New Delhi, Delhi, 110019

I bought a pair of gow womens go pair.. Grey in colour in august 2018 for which i paid 5299 for the pair. These shoes are for walking n casual wear. No laces so obviously i can't use them for a jog.
The inner lining has torn where the smallest finger of the foot is in the left shoe..in just a month this is the condition.
I gave the shoe to the skechers store ghitorni mehrauli from where i bought it.
They refuse to change...
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
R
Rahuljain666
from Hisar, Haryana
Report
Copy

gom-go walk men 192283365874 shoes

Address:124507

I have to purchased new shoes from your rohini store item code[protected] dated 22/07/2018 invoice rs. 6499.00 which is not good in quality. Its stiche on lower side and its showing openly and its quality is worst not to comfort for daily uses comparison to its price. I'm sharing some photos of shoes and its invoice bill.
Plz do necessary action

Rahul jain
Mb no. [protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anks65
Report
Copy

shoes defect

Hi

I have purchased pair of Skechers Go Run 400 Shoe on[protected] invoice CM/0625 /18. Liner of my got Torn and I submitted my complain on[protected]. I received a reply that shoes has been damaged due to a sharp tool. I replied to the customer care how come both the pair can be damaged from the sharp object at different places and internal material has torn up whereas external material is intact. They have not come back to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manavya
from Mumbai, Maharashtra
Report
Copy

very bed quality

Address:Ahmedabad, Gujarat

I purchased a shoes from ahmedabad central, i am using this shoe from last 6 month. One week back right shoe got rubbed when i fell down while running in the morning due to this that left shoe has measure scratch and small whole, which i never expected with the brand name skechers. I have regular user of skechers but this is first time i found the quality compromise on part of the company.
I, therefor, request you to look in to it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shweta Aneja Arora
from Shimla, Himachal Pradesh
Report
Copy

complaining about my shoes

Address:Ambala, Haryana, 134003

I got my shoes 2 months ago. And the most important thing i wear shoes only during walk yesterday i noticed it’s stitch get dis attached. I m a regular customer customer of your company. I have another pair of dis shoes also earlier also. Please i request to solve my problem. As skechers is the best company i have ever deal but dis time i got disappointed. I hope a gud feedback from ur side......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122001

It is surprising how companies like sketchers manage to exist in india with the kind of arrogance and poor customer service they have.

I bought a shoe 2 weeks ago and every time i would wear it for more than 2 hours it would start hurting. I took my complain to the store and they said i have to submit the shoe for trial/test by their experts. After no response for 10 days, they send me this email refusing to replace the shoe.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhatiavkb
from Noida, Uttar Pradesh
Report
Copy

loose right foot

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:[email protected]

I purchased skechers shoe 54171 on 18 th sept 2018 from inc.5 shoes pvt ltd m3 sector 18, dlf mall at rs 5499. After 3-4 days wearing, i found that right foot is too loose to wear, whereas the left foot is alright. Pl arrange to replace at the earliest as it is of no use to me. I have been using skechers shoes for the last 6 years & never faced this type of problem. Pl replace....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahar el nahas
Report
Copy

buying shoes with 2 left side

Hi, I bought a pair of sketchers shoes from sketchers outlet in rochester N.Y, on august 1st (I still have the receipt but not the box ).
After a week, when I went back home to Cairo _ Egypt, I discovered that both shoe were left shoe.
I sent a complain to customer service @sketchers.com, they told me that they are unable to further assist and that I must contact india cutomer service and await their response.
So, I need...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Ela Varasi
from Delhi, Delhi
Report
Copy

shoe sole damage sn 12753

Address:605006

I bought these SKECHERS shoes in December 2017 from a skechers outlet in Gurgaon, Delhi NCR.
Today I noted that the soles are damaged on the inside. On both sides. A hole has started to appear and the foam below the cloth lining is starting to fall off.
In 8 months of normal office use, this has happened. Skechers is a costly brand and I paid 5500 INR for this. This is very bad quality. How to get it serviced?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Pathak
from Delhi, Delhi
Report
Copy

item details. 190872733820

I purchased a pair of sports shoes with abovementioned item number on 1st july 2018 from s r traders kamla nagar delhi 110007 for ₹ 4999.00
Within just 2 months of purchase i am experiencing a hole in inner cushion of sole of right foot shoe.
As a result of which i am unable to walk with them

Please replace my pair with a much durable and better quality shoes as i purchased skechers for its brand and quality.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chepuruvenkat
from Mumbai, Maharashtra
Report
Copy

skechers shoe

Address:411038

I purchased a skechers shoe on 31/12/2016 from J M Road, Pune. It is 18 months and shoe is worn out as per your stores person.

A shoe which is 18 months, gets worn out, what is the quality of shoe?

You do not have any support beyond your 6 months warranty time.

Any provider of service should have a resolution if necessary by charging for repairs.

How can you not provide services...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneha Bagrecha
from Madurai, Tamil Nadu
Report
Copy

slipper d-intl. skechers

I bought a skechers slippers from mumbai airport for my wife. Since it was a gift i confirmed priorly about exchange in coimbatore. Then we faced size issue. We tried exchanging it in coimbatore 2 stores. They weren’t ready to exchange in both avinashi road store and brookfields store.
I can exchange the slippers only in chennai they said.! It’s not possible for me to travel to chennai for exchanging one pair of slipper. Kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Phatak
from Pune, Maharashtra
Report
Copy

skechers

Address:Pune, Maharashtra

I have bought the sketchers shoes on 14th dec, 17 from the phoenix mall (Reliance footprint) – pune and 3 days back i saw a defect in the shoes where the mesh of the shoes has come out.

I bought it for office use and have paid a decent amount for the same. How can a brand like sketcher get defective in mere 8 months o[censored]se?

I am sure that a brand like this will not disappoint me as it is clearly seen as a manufacturing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Babbar Gugnani
from Ahmedabad, Gujarat
Report
Copy

product inferior

Address:Jaipur, Rajasthan, 302017

New shoes wore it for the first time
The color line on the sole came off the very first hour of wearing.
Even it's deshaped. Which i noticed after wearing.
Please resolve the issue.
Looking forward for your cooperation and hope it will be entertained.
I'm a loyal customer of the brand and expect a prompt solution from your end.
Really disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeev Checker
from Amritsar, Punjab
Report
Copy

skechers shoes stitch came off in 4 months

Address:Chandigarh, Punjab, 160027
Website:skechers india

I bought a shoe from your sector 17 show room about 4-5 months, i m a regular walker and is using for walking only.

The shoes stichings are totally come out and is not worth wearing.

I dont expect the shoe to go so quick inspite these are so expensive

I expect a replacement immd

Pl. Immd share mail id where i can post pics if you need one

Pl. Revert to me at [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
j s pandey
from Lucknow, Uttar Pradesh
Report
Copy

shoe size problem

Address:Lucknow, Uttar Pradesh, 226005

Dear friend,
I have purchased two pair of shoes from your showroom but one was sold by you after brought from warehouse at gomtinagar, lucknow and the same was awaited more than two hours. Later the shoes were handed over in parking by your staff on cash payment. Next day shoe was noticed to big size so the staff was requested to change the size but they refused to change because the required size is not available in lucknow. They...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
from Satara, Maharashtra
Report
Copy

skechers shoes

Address:Pune, Maharashtra, 400018

Hi, I purchased a shoes from pune central, I am using this shoe from last 3 month. One week back right shoe got rubbed when I fell down while running in the morning due to this that left shoe has measure scratch and small whole, which I never expected with the brand name skechers. I have regular user of skechers but this is first time I found the quality compromise on part of the company.
I, therefor, request you to look in to it and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineeta Manwani
from Delhi, Delhi
Report
Copy

complain number 29195

Address:New Delhi, Delhi, 110085

I bought belly shoe was defective and left shoe hurt me on my foot that gave skin peel and the bleeding and hurting. I have already shared the photos of the shoe and my foot by mail. Now i am asking for giving me any belly shoe of similar price or the refund of the money but skechers india are not giving any. Instead skechers india company is forcing me to take any other shoe of higher price or a credit note valid for 6 months.. This is not...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy