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Skechers India Complaints & Reviews

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Updated: Dec 19, 2025
Complaints 308
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2
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Skechers India reviews & complaints page 5

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M
Mksaini007
from Beawar, Rajasthan
Dec 26, 2021
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Product came out to be poor in quality. The sole of the shoe was cracked and Its not even been a year now and the pasting of the shoes has come out completely from all sides.
+2 photos
Dear Customer,

Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you. If mailed already then please share your full name, email and ticket ID.

Regards,
Team Skechers India
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    B
    bksikdar
    Dec 21, 2021
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    Defective product

    This is my order no: Order #[protected]through amazon.in).
    Order placed on : 14 December 2021
    For: Skechers Men's Dynamight Walking Shoes (Navy Blue, Numeric_6)
    Product delivered on: December 17

    I am using it.
    I find the shoe for right feet is defective (inside)....
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    R
    rprasth
    from Chennai, Tamil Nadu
    Dec 20, 2021
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    I have ordered a shoes on 24th nov there was no update on the order after 10 days I got mail my order was cancelled without any updates they refund was not initiate till now have send lot of mails no reply from their end
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      A
      Abhishek Zigyasu
      Dec 18, 2021
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      Address: E-46, Vipul world Block E, Sector-48, Gurgaon

      I bought sketchers foamies crocs on[protected]
      and it got broken on[protected] while I was just walking. Utterly disappointed with sketchers.
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        A
        Akash Umesh Tiwari
        Dec 16, 2021
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        Address: A-34, Navyug Niwas, Lamington road, Mumbai 400007

        My Sketchers Arch fit has issue with the rear end of shoe area.
        The cushion with the fabric is torn off within 3 months of purchase.
        +1 photos
        Dear Customer,

        Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

        Regards,
        Team Skechers India
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          A
          Ankita Gaurav Kakkar
          Dec 15, 2021
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          Product is not good in quality

          Address: Rudrapur

          I was purchasing shoes from your Rudrapur store in February and use it from the month of June because of COVID and in 5 months the shoes condition are so worst like a non branded shoes I want to exchange it.....
          +1 photos
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          D
          Dhananjay Satrodia
          Dec 15, 2021
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          My shoes got tear from upper side in just 1 month
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            N
            Nidhi Pankaj Sharma
            Dec 14, 2021
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            Address: Jalandhar

            I had bought shoes from Mbd Mall Jalandhar.It had damaged from one side
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              V
              Vishal Ahmad10
              Dec 11, 2021
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              Resolved

              Shoes damage

              Address: S/GH-233 A2Z colony roorki road Meerut , pin -250110, mob-9654400910

              I bought my Skechers shoes before 4 month and it’s damage now I don’t know why the quality is poor....
              +2 photos
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              R
              rajesh1641
              from Delhi, Delhi
              Dec 5, 2021
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              Dear Sir,

              I'm writing this mail to complain about the poor quality of my newly purchased skechers sports shoes (skechers sports 8790015 bkw size uk10). I purchased these shoes from kamal footwear (sector 10, faridabad) on 20th nov 2021.I paid rs 2, 999 for this (cash memo attached).
              Unfortunately, the product quality is not up to the mark. After wearing them for 3 days I had a bit of discomfort in my right foot, as one of the memory foam is small in size and my toe is not fitting properly on the base, which is causing me problems while walking and running. The main reason behind the purchase was to get a good experience and comfortable shoes for gym, which now seems to be unfulfilled. Also, the colour from the front is fading and white patches are visible which gives a very bad and ugly look to the shoes.

              I went to the shopkeeper but he is not able to resolve the problem and after many visit no action has been taken, he's just wasting our time.

              I look forward to your reply and a resolution to my problem.and would very much appreciate it if the shoes are replaced or appropriate credit is redeemed.
              Please do this on an urgent basis.
              Thank you

              Sincerely,

              Aman Sharma
              +1 photos
              Skechers India customer support has been notified about the posted complaint.
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                H
                Hemanth Nidhi Ninan
                from Attur, Tamil Nadu
                Dec 2, 2021
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                I purchased a product on Skechers on 27th November..the tracking page now says it does not exist...order is still processing.. Customer care nobody picks up...worst experience from such a brand
                Order number:SO[protected]
                +2 photos
                Skechers India customer support has been notified about the posted complaint.
                Dec 05, 2021
                Updated by Hemanth Nidhi Ninan
                Order Update 5/12/21: it's been 8 days since I ordered the product...no change in the order status... really irritating
                Dear Customer,

                Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

                Regards,
                Team SkechersIndia
                hardikp1258's reply, Dec 3, 2021
                I have the same issue, order placed on 28th November 2021. Wrote email 2 times to [email protected] but still no one contacted me. Not even replied to my mails. I also tried to call customer care number but no one is going to pick or answer, only the automated machine is speaking and telling to wait for some time. This is such a bad customer service I have ever seen. Not expected this kind of service from Skechers while it is a very well known brand. Need to file a complaint in Consumer Court.
                Order Update 5/12/21: it's been 8 days since I ordered the product...no change in the order status... really irritating
                Dear Customer,

                We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

                Regards,
                Team Skechers India
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                  P
                  Pratiksingh Pawar
                  from Pune, Maharashtra
                  Dec 1, 2021
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                  Address: 2nd Floor, Lara Chembers, happy Colony, Above Muthood Finance, Kothrud, Karve Road, Pune 411041

                  I have ordered shoes from skechers.in on 25/11/2021 but still delivery of shoes is not initiated further I have not received any communication related to delivery of shoes. I have already sent mail to [protected]@skechersindia.com but haven't got any reply. I also tried to contact call center number provided on official Indian web site between 10 am to 6pm IST[protected] and +91 [protected]) many times but no one pic ups the call. The website is even not allowing me to login my account from last 3 days. Its too frustrating. I am afraid of loosing my money. I want my shoos.
                  My order number is SO[protected] Placed on Nov 25, 2021, 10:17:21 AM
                  +2 photos
                  Skechers India customer support has been notified about the posted complaint.
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                    K
                    Karma Tobgay
                    Nov 29, 2021
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                    I have ordered a shoe on line through the skechers website as on 21st November & made rs5499/=. I have also registered on their site with my email ID. My order no is : SO[protected]
                    My email id is [protected]@yahoo.com.
                    Under my account the order is shown as placed ...however there is no progress on it since day one.
                    I tried tracking order directly through the website. It says order no/ email doesnt exist. I have written 3 mails over the last few days asking for help. The automated response says some one will contact me within 24 to 48 hours but there has been no response at all. I tried the customer service numbers[protected] & also [protected]...but no one picks the ph except for answering machine. I request for update on the order pl pl pl
                    +1 photos
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                      Anuj Deora
                      Nov 29, 2021
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                      My Order #SO[protected] had 2 Pair of shoes. 1 Mens and 1 Women.
                      I have received only 1 pair of shoes ( Mens ) and there is no way of contacting skechers. Have sent email, tried calling their customer care but no one is answering. Order was Placed on 22/11/2021
                      Skechers India customer support has been notified about the posted complaint.
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                        Urvesh DantroliWala
                        Nov 25, 2021
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                        Hey, recently I order skechers bounder from official skechers website, after 3 days I cancelled order because didn't got any action on my order. But after cancelation my money also get stuck with it. please help me
                        Order number-SO[protected]
                        Skechers India customer support has been notified about the posted complaint.
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                          Shanti karol
                          from Navi Mumbai, Maharashtra
                          Nov 24, 2021
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                          Address: Navi mumbai
                          Website: Skechers

                          I have purchased shoes from jaipur on 09.11.2021 however they have worn out in just 10 days. Please replace them. I'm now living in navimumbai
                          Skechers India customer support has been notified about the posted complaint.
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                            Anvesha
                            Oct 28, 2021
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                            Hello
                            I purchased sketchers ladies slippers. It had crystal all over.
                            My complaint is that within few months the crystals started coming off and one side of loop is also broken. The product was purchased in March 2021.
                            Request you to address this concern as earliest and send me the replacement
                            Regards
                            Anvesha
                            Contact - +91-[protected]
                            email - anvesha.[protected]@gmail.com
                            +1 photos
                            Skechers India customer support has been notified about the posted complaint.
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                              prach27
                              from AGRA, Uttar Pradesh
                              Oct 23, 2021
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                              Product issue and pathetic support from Skechers

                              The support has already been informed and do the opposite of what they promise. They also do not answer all the questions or take pain to improve the customer experience....
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                              Samuel Thiru
                              from Chennai, Tamil Nadu
                              Oct 15, 2021
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                              Product

                              Address: Coimbatore

                              Ticket Number - 210440
                              I bought Skechers Archfit on 10th September 2021 at Prozone Coimbatore dealer and hardly used for a week's morning walk. I am a 67 years old man and used this shoe was hardly used.

                              I raised a complaint and Skechers declined to refund or replace. They have not physically seen/inspected/tested my shoes.

                              How you can assess the shoe without physically checking it?

                              This...
                              +2 photos
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                              Umesh Jetani
                              Oct 3, 2021
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                              Issues in product

                              Address: G/4032,bharat diamond bourch, bandra kurla complex, bandra east, Mumbai, 400051

                              Stising issue...
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