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Skechers India Complaints & Reviews

www.skechers.com
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Updated: Jul 9, 2026
Complaints 310
Resolved
2
Unresolved
308
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Clothing, Shoes & Accessories
Rank #41-60
Skechers India

Skechers India reviews & complaints page 6

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S
Shaveen1243
from Sangrur, Punjab
Jul 17, 2022
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I have been trying to get a pair of shoe replaced for the last 2 years. The shoe was not comfortable and it's base was unbalanced. I reported the same to them but they did not paid any heed to it. Skechers India does not value its customers as they value the customers of other countries. I am their regular customer even till date, but what they did was very unethical.
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Dear Customer,

Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

Regards,
Team Skechers India
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    P
    PadamSinghThak9
    Jul 16, 2022
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    Address: Ratlam

    मेरे द्वारा 2 महीने पहले जो जूते लिए गए थे उसमें बिलकुल भी कलर निकल चुका है और कंपनी का कहना है कि आप ही के यूज करने में कोई दिक्कत है मैं कहूंगा कि यह सबसे बेकार कंपनी है जो अपने कमियों को नहीं मानते हुए कस्टमर को दोषी ठहरा रही है मेरा सभी से यही कहना है कि इसके जूते कोई नहीं ले की व्यक्ति महंगे जूते लेता है और अगर 2 महीने में उन चीजों की हालत इतनी खराब हो जाए कि वह पहनने के लायक ही नहीं बचे तो फिर वह जूते लेने का क्या मतलब
    View replies
    Dear Customer,

    We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

    Regards,
    Team Skechers India
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      H
      Harish Vasishth
      from Delhi, Delhi
      Jul 14, 2022
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      Address: S 22/16, KEWAL PARK, Azadpur Delhi

      I purchased Skecher Shoes Go-Walk Hyper Pillar in March-22, but its Hyper Pillar at Sole got de-shaped, hence needs to be replaced
      View replies
      Dear Customer,

      Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

      Regards,
      Team Skechers India
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        J
        Jaksh_Moksh
        from Jaipur, Rajasthan
        Jul 11, 2022
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        Address: Jaipur, Rajasthan

        I have purchased shoes on 12 may and light was not working after 2 months of it, I called to the company but den Dey asked me to mail it .
        Plz resolve my problem
        Thanku
        View replies
        Dear Customer,

        Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

        Regards,
        Team Skechers India
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          R
          Radz123
          from Raipur, Uttarakhand
          Jul 5, 2022
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          Address: Raipur

          This is a complaint regarding shoe bite of the shoe bought recently from skechers. It is causing wounds and a lot of pain in the feet making it unable to wear. The price of shoe is 7000 rs and now seems to be a waste for me. I request you to please see the photos attached and revert back asap. A proper and good solution is been awaited. Also i request you to refund my money back against a credit note so that i can change my shoe from another one
          Jul 05, 2022
          Updated by Radz123           PS.. i just wore it once
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            R
            RajPatelok
            Jun 25, 2022
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            Address: AHMEDABAD
            Website: WWW.SKECHERS.IN

            Dear sir, i have purchase shoe elite flex- aelhill 52874 -burg size 11 mrp. 5799. From skechers outlet in ahmedabad on date: 30/04/2022. 4.04 pm
            i have use this shoes in rare (limited ) time for walking and casual uses. Within 30 days i have seen the sole of shoes is looks like damaged and the pasting of solves comes out on both shoes (l&r).
            I am regular users of skechers shoes but first time i have seen such complain like this in the shoes.
            Please advise me the next step or action regarding this issue.

            Thanks
            rajesh patel
            +[protected]
            [protected]@gmail.Com
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              L
              Lailt
              Jun 18, 2022
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              Address: Gurugram haryana

              First I purchase shoes in 31 January 2022 of 5500 rs ...than in in 15 days net of shoes broken ...than they replace my shoes with new one of rs 6000 . But with in one month net of these shoes also broken...So kindly replace my shoes or refund me...thanku...Hope for favorable response...As I am the regular customer of sketchers.
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                A
                Ankita khajuria
                from Jammu, Jammu and Kashmir
                May 31, 2022
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                Address: Wave Mall jammu

                I purchased arc fit and it gave me a shoe bit. I didn't expect to buy a 7000 Rs shoe and find it so uncomfortable. Im am highly disappointed.
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                  R
                  roshni16
                  May 12, 2022
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                  Address: skechers viviana, thane

                  I purchased GO WALK HYPER BURST-GLIMMER H in April. Just realized with the latest tech. Such apathetic decision of losing money in this one.

                  My sheen bone and feet hurt like hell. Can't walk much after1.5-2 hrs itself. I have been a fan of Skechers all this year but this one was the most expensive shoe from them that I decided to bet on again and failed miserably. I hat eit. I would like to have my money back or exchanged for another one.
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                    C
                    Chawla kashish
                    from Zirakpur, Punjab
                    May 8, 2022
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                    Address: Zirakpur

                    This is to inform that its not about a one month i hsve bought sketchers online from flipcart. My shoes cloth from inner side tored after one wash. Kindly repair it or replace it.
                    Thank you
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                      J
                      Jaipal7
                      from Chandigarh, Chandigarh
                      May 7, 2022
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                      The sole of the shoes have broken …I m
                      Really dissatisfied…kindly change the shoes
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                        T
                        Tulsidas1973
                        from Nagpur, Maharashtra
                        May 3, 2022
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                        Address: Skechers South Asia Pvt. Ltd. 803 & 804, Fulcrum, B-Wing,Hiranandani Business Park, Sahar Road, Next to Hyatt Regent ,Andheri (East), Mumbai - 400 099
                        Website: www.skechers.in/contact.html

                        On 16th August 2021 I purchased a pair of Skechers shoes from the company authorised outlet Dharampeth, Nagpur bearing its invoice no B87/FCM/01737Aug21 and paid the amount of Rs 5499.00. Now it has been 8 months while using it i find that the holes provided for lace have been cut and in this condition while using it will not last more than 3 to 4 months .
                        I have mailed to the company but they say nothing can be done .
                        View replies
                        Dear Customer,

                        We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

                        Regards,
                        Team Skechers India
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                          G
                          ghoshrajen
                          from Noida, Uttar Pradesh
                          Apr 30, 2022
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                          Address: NIT Faridabad

                          I had bought skechers go walk shoes hoever after couple of months o[censored]se the shoe is bad the foam has wethered and it is too uncomfortable to use.
                          A complauint had been lodged voa email hpoever everytime the complaint is being closed by them without a resolution.
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                            J
                            Jay Purswani
                            Apr 27, 2022
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                            Address: Mumbai
                            Website: Facebook

                            Buy skechers from delhi outlet.. but shoe is very 3rd class conform..both my leg have pain
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                              K
                              kunal.dutt07
                              from Delhi, Delhi
                              Apr 26, 2022
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                              I purchased this shoes on 20th Jan 2022 with Invoice No: D01/FCM/03260/Jan/22.

                              No within 3 months I am facing problem as one the foam got damaged and now I am facing problem while walking in the shoes.

                              I have taken the same to the Skechers outlet i.e. ENVY REATILS VENTURES - CITY CENTER ROHINI DELHI and they took the pictures of the same and raised the complaint with the complaint no: 260946 dt 24th April 22.

                              I need this issue to be sorted as I am highly disappointed with the quality of the shoes purchased.
                              Waiting for the response at earliest.
                              View replies
                              Dear Customer,

                              Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

                              Regards,
                              Team Skechers India
                              Reply
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                                B
                                Binita Desai
                                Apr 21, 2022
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                                Your company must keep big size for womens tooo
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                                  B
                                  Birendr76977722
                                  Apr 11, 2022
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                                  Address: Rohini , New Delhi -110085

                                  I had purchased a skecher shoes from Rohini Mall new Delhi on 23rd November

                                  Now the pasting of shoes has been damaged. Have raised a complain on email and Twitter to their customer care... But they have simply rejected it saying that warrant of shoes is valid for 3 months only...

                                  It's surprised to see their response as if someone spends Rs. 7000/- on a shoes he must expect good durability of products. It's not like that after three months company has no responsibility.

                                  Even a roadside purchased shoes also last at least for 6 months or more an that too on cost of starting price of Rs. 500/-

                                  So, is it worth to bear high cost with no guarantee or with a warranty of 3 months.

                                  rgds// Birendra
                                  [protected]
                                  View replies
                                  Dear Customer,

                                  Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

                                  Regards,
                                  Team Skechers India
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                                    P
                                    Preety Surana
                                    Mar 30, 2022
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                                    Address: Guwahati City centre, City centre, Christian Basti, Near International Hospital, G S Road,Kamrup, 781005, Guwahati, Assam

                                    I wore for first time while traveling ...
                                    And after 2-3 hours in flight ...I had an unbearable pain in my foot and I had to open it...It was uncomfortable and I had pain in my half legs for 2-3 days...
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                                      G
                                      Gunisha Singh
                                      Mar 24, 2022
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                                      Hi, I bought skechers shoes from metro shoes who is the authorized seller for skechers shoes and wore it just for 1 hour and got blisters, I have spent almost 5000 for the shoes, metro shoes says I will have to contact skechers for refund or replacement, so please guide me accordingly
                                      View replies
                                      Dear Customer,

                                      We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

                                      Regards,
                                      Team Skechers India
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                                        V
                                        vysh p
                                        Mar 12, 2022
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                                        Address: Kharkhana

                                        I hardly used my shoe for a 8 to 10days since I bought and now if I see, the layer is peeling off. How can use them in such a condition after buying them for around 5000/- rupees..
                                        View replies
                                        Dear Customer,

                                        We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you. If mailed already then please share your full name, email and ticket ID.

                                        Rgards,
                                        Team Skechers India
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