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Skechers India Complaints & Reviews

www.skechers.com
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Updated: Jul 11, 2024
Complaints 306
Resolved
2
Unresolved
304
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Skechers India reviews & complaints page 6

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J
JH Mobile\'s
Sep 9, 2021
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Address: Hyderabad

I have purchased Skechers slider

2 months back for 2999

I was not satisfied because of Quality very poor performance now almost sliders are totally damaged
I want solution for this
what’s app [protected]

Note: idont know fluent English
Skechers India customer support has been notified about the posted complaint.
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Dear Customer,

Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you. If mailed already then please DM us your full name, email and ticket ID.

Regards,
Team Skechers India
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    S
    Sakshi1630
    Sep 5, 2021
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    Address: Skechers India,Akshardham metro station

    Archfit shoes i bought 25 days ago are causing pain in and around my arch region that causes more pain in my foot
    Please try to change them
    I just wore them 2-3 times only and first the store manager was ready to change them, after 1 hour he denied
    Please try to solve it as soon as possible
    Skechers India customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you. If mailed already then please DM us your full name, email and ticket ID.

    Regards,
    Team Skechers India
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      ajm.t26s
      Aug 13, 2021
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      No Response from customer care team

      I have been trying to contact the customer care team or anyone from the company.
      Neither i have received my product, nor anyone is bothered to update any status on the same. The website is not updating the status, nobody is picking up the calls. No response to emails as well.
      I have made the payment and doesn't even know whether it will be delivered or when will you be able to deliver it....
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      R
      Rupali Bains
      Aug 10, 2021
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      Skechers Shoes Men

      Exchanged the previous product due to manufacturing defect ( pasting ) and the exchanged shoes are having same manufacturing defect ( pasting ). Even mailed them many a times, there is no response from their side. Last time when talked for previous product, they talked rudely and were uncooperative....
      +2 photos
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      Roop's Chikankari Lucknow
      Aug 4, 2021
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      I purchased shoe, at time of purchase I was not very comfortable but sales manager convinced me that these would be best for me.
      Since I used it, my back toe and foot are hurting.
      My registered no is [protected]
      Skechers India customer support has been notified about the posted complaint.
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        R
        raprio49
        Jul 23, 2021
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        My sliders got torn which I need to restore can you fix my sliders and if possible then please tell me the charges
        Skechers India customer support has been notified about the posted complaint.
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          V
          Virender@1980
          Jul 19, 2021
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          Address: Kurukshetra Haryana India

          I have purchased on pair from your outlet at kurukshetra Haryana (India ) .

          With in 6 months it get badly damage from inside and your company officials in India are not ready to accept the fact whereas I am writing them from last one year.

          Even I have returned the same pair on dated 25th June 2020 to your outlet and more than one year gone but not getting any positive update ..

          Request your intervention for resolving the issue
          +2 photos
          Skechers India customer support has been notified about the posted complaint.
          Jul 19, 2021
          Updated by Virender@1980           No Resolution has been done
          More than one year passed
          Jul 19, 2021
          Updated by Virender@1980           Team Skechers

          Appoint some quality staff for resolving
          customer issues
          Simply visible as manufacturing defect
          Oct 03, 2021
          Updated by Virender@1980           No Resolution done till date
          Oct 03, 2021
          Updated by Virender@1980           Defective pair is still with Skechers outlet from 25th June 2020 onwards.

          Wrost Experience with Skechers
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            H
            Harishdangi
            Jul 18, 2021
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            Address: Paschim vihar Delhi

            Recently I have purchase a Scratcher shoe from Motinagar - Delhi Showroom in a sale. Price of the shoe was Rs. 1500/-. After few days I put these shoes first time and when I return back to home I found that from front the shole of the one shoe lose it, 's glue and I manage it by pasting glue myself. And second time when I put it again I found shole of both the shoes loses 80% glue. Not only this there was strips pasted backsides of the shoes broken.
            This really hurt me as I purchased Scratcher shoes first time. It's really very bad experience. I want to request you plase don't bring in sale such kind of shoes which can not remain for 2 days.
            Skechers India customer support has been notified about the posted complaint.
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              B
              bhushan.food
              Jul 17, 2021
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              Go walk AIR SAGE 9

              Address: 701, C7 SAKET COMPLEX THANE

              Purchases go walk air Sage size 9 shoes from Big mall Thane store on 12 June 21, there is some defect observed in shoes. so, we submitted immediately on the 18th of June 21. I didn't receive my product yet as its replacement request has been approved. I called customer care around 5 times but they don't have a solution, as the mall is closed in thane. there are many options to provide a product to us. e.g. 1. there are many online stores...
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              Y
              Yashwanth kokkeragadda
              Jul 14, 2021
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              My skechers shoes were completely out of shape and the foam treading were also damaged
              +2 photos
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                T
                tilaknotary
                from Hyderabad, Telangana
                Jul 11, 2021
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                Address: Visakhapatnam

                Dear Sir,

                With reference to bill number, B69/FCM/00591/JUL/21, I am to submit my grievance with respect to a recent purchase.

                I am a regular customer to your brand. I have made number of purchases including those for my daughter.

                Unfortunately, I am very unhappy with my recent purchase vide reference cited above, as the shoes are very uncomfortable to wear and boils have developed on my legs ( photo enclosed).

                Therefore, I request that my shoes may please be exchanged with comfortable ones, for which I would be thankful.

                Regards,
                M B G Tilak
                Advocate&Notary
                +1 photos
                Skechers India customer support has been notified about the posted complaint.
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                  P
                  Pankaj Skechers
                  Jul 11, 2021
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                  Skechers Go Walk product worn and torn in 6 months

                  Address: North Railway colony, civil lines, bareilly 253001

                  I have purchased Skechers shoe from Phoenix mall bareilly outlet .
                  Now it's been only 6 month and the product is getting torn from different places.
                  Can I visit the outlet for complain or is there any way to resolve this issue....
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                  S
                  Surya Prakash Pisupaty
                  Jul 11, 2021
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                  Address: Mumbai India

                  I am experiencing pathetic customer service from Skechers India. Returned the shoe with manufacturing defect as per Skechers process. It is over 6 days and there is no response to email. Tried calling but they ask me to wait. It is now over 1 month since I raised a claim. This is unacceptable.
                  Skechers India customer support has been notified about the posted complaint.
                  Jul 11, 2021
                  Updated by Surya Prakash Pisupaty                   Ticket number 185435
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                    S
                    shoaeb.attar
                    Jul 9, 2021
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                    Product not dispatched

                    Very disappointed with this brand, ordered a pair of shoes on 5/7/2021 but today 9/7/2021 still the status shows order placed. No proper replies to mails elsent only tickets are raised, called 3-4 times at the call center number, they say only one thing that will be dispatched in 2-3 days. Horrible online sales services.
                    Good product in bad management.
                    My order no. SO[protected]....
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                    S
                    Sachinanku
                    Jul 9, 2021
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                    Address: Shimla

                    Good Morning,
                    I bought a pair of shoes from sketcher show room at the mall Shimla Himachal Pradesh on 14 th of April, 2021( price :5999) There is a problem in both the shoes .it is hurting( can’t even walk properly) a lot on my both heels as well as on toe tips ( have got blisters recently). Even though shoes is acc to my size only . I am a regular costumer of sketchers shoes since last 7 years ..I never had faced this kind of problem before ..For your reference I m attaching shoes as well as blisters pics too with area affected . I kindly request you to look into this matter and revert as soon as possible.
                    +3 photos
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                      T
                      Tanukhadgal
                      Jul 3, 2021
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                      Post usage defect

                      Address: Jammu
                      Website: Myntra

                      Brought women skechers charcoal Go mini flex- Speedy walking shoes from Myntra which was delivered on June 26th 2021 and the product got defected within 2 days!
                      I wore the shoes for the first time on July 1, 2021 and the one of the shoe got defected! The gum of the shoe came out!

                      The order ID was # 1176256 [protected]

                      Have filed the complaint too
                      The ticket no of the complain is IN[protected]br...
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                      V
                      vinod shree steel
                      Jun 24, 2021
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                      Address: PANCHKULA HARYANA

                      Good evening sir

                      i am your valuable customer, due to covid 19 i can not visit your showroom at sector 17 branch so i submit this complaint late

                      THANKS & REGARDS

                      VINOD KUMAR
                      [protected]
                      Skechers India customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you. If mailed already then please share your full name, email and ticket ID.

                      Regards,
                      Team Skechers India
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                        V
                        vinod shree steel
                        Jun 24, 2021
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                        Address: house no 435 sector 9 panchkula haryana

                        Good evening sir

                        sir last year i purchase the shoes from your reputed company, now i found some crack in this pair so i request to you please book my complaint & change this shoes as soon as possible.
                        i attached the all detail like photos and bill with mail for your ready reference.

                        i hope you resolve my complaint as soon as possible.
                        thanks
                        vinod kumar garg [protected] ( [protected]@yahoo.co.in)
                        +6 photos
                        Skechers India customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you. If mailed already then please share your full name, email and ticket ID.

                        Regards,
                        Team Skechers India
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                          B
                          beetle
                          Jun 20, 2021
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                          Address: Lifestyle store, Viviana Mall, Thane west.

                          I bought a pair of Skechers sandals a few days back. These sandals have grey color elastic straps. These straps increase the risk of fall and slipping off. Also because of this, when I walk on the roads during rain, the dirt from the roads falls over my clothes from the back. Also because of the frequent hit of the sole on my heels, I am suffering from heel pain. I am so disappointed that after spending around 4599/- rupees, the sandals feel like slippers. Being from a middle-class background I cannot afford this loss. Hence, I request a refund or at least a replacement.
                          +1 photos
                          Skechers India customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We understand your angst in this matter and would like to take this up on priority. Please write us at customercare.[protected]@skechers.com and we will get in touch with you as soon as possible. If mailed already then please share us your full name, email and ticket ID.

                          Regards,
                          Team Skechers India
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                            M
                            mrunal waliokar
                            Jun 16, 2021
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                            Address: Nirmal Nagri Umrer Road Nagpur, A21/5B

                            I Dr. Mrunal R. Walioakr wish to inform you that I bought a pair of shoe from Radisson Blue outlet Nagpur, in the month of December 2020, But the inside part of my shoe got damaged,
                            so I request you to look in the matter and do needful. and arrange to process further for replacement.

                            Thanking you
                            Dr. Mrunal R. Waliokar, Nagpur
                            [protected]@gmail.com
                            contact no- [protected]
                            +2 photos
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