Sleepwell Complaints & Reviews

Dear sir/mam

We have buying 2 mattress of sleepwell genx 2.0 in the month of march.with the security of quality.But we are not satisfy with quality so kindly arrange the exachage for further.

With regards

Uma Chaudhary...

I assumed the maximum king size would resolve my purpose, but it didnt and I wanted a bigger/customized size.

As I saw '30 Days Free Trial'/ 'Free Delivery & Returns' in https://www.mysleepwell.com/, and the mattress was just 4 days old, I wanted to return and requested for the customized size. The latest mail I received from them that they have escalated this issue, but didn't receive any further updates irrespective of multiple...

I have purchased a twin spinetech air mattress for our king size bed on 22 Aug 2020, At the time of order, a staff from sunrise foam came to our house to take measurement of bed. But at the time of delivery, when I have put the mattress into the bed, it is hardly to fit. Even when I have put it with mattress cover, it is rearly to fit. So, at the same time I have informed this problem to outlet. But they didn't ready to accept his fault,...

Raised a complaint with sleepwell mattress on october 3rd 2020 regarding my mattress sagging issue and due to which we are facing medical issues with back problems. My mattress is under warranty.
Complaint number 154180
Technician visited my home and inspected mattress on 23rd october 2020 and said there is a visible sagging and we will get the benefit on replacement however nobody has contacted me nor emailed me any resolution...

Mattress is not comfortable. Giving back pain...

I had bought a pair of Sleepwell Activa mattresses. These mattresses are de shaped and totally uncomfortable. Please arrange to replace the same....

I had bought sleep well comfort cell 1.0 mattress but now the mattress is ballooning. We are unable to sleep on it....

Store: Sleepwell, Next to Royal Oak, CMH Road, Indiranagar- Ist Stage/Laxmipuram, Bangalore.

Concern:
Paid for Sleepwell Chair (6) Cushions 2 inchs, 40 density. As per the Sleepwell Rubic sheet, it amounted to Rs. 3400.

Identified, that it was not packaged cushions but loose cushion (rolled) brought (possibly from Lingrajpuram, Bangalore). The same was used to make cushions for the chairs. (Video & Pics...

Company sent me a mail to replace my mattress 20 days ago but till date no action has been taken. I don't get any reply from customer care and mail....

It is informed that sleepwell mattress is purchased on 27 august 2019 from sri vinayaka homeneeds (Narsipatnam). While sleeping not feeling comfort and having body pains request to visit and short out thé problem...

We are purchase in a bed at shree furnishing chennai bill no 2199 dat 10/10/2018
I will complaint in a shope two three times but no response so pl clear the problem immediately

Thank yoy

My conduct number [protected]...

Dealer have shown me 8 inch mattress and not 10 Inches mattress.

1- Dealer miss sold the product to us by giving false information as the mattress would be equally soft as cresent mattress which I had earlier.

2- next day from the date of delivery I raised the complaint. My intentions were not wrong. If wrong then I would have not raised the complaint next day.

Please help me and replace the...

I have brought my sleepwell mattress in january 2020. It has been only 8months and the foam is not reforming after sitting or sleeping on it....

I have brought sleepwell mattress from few days ago. mattress found damaged when i open the polythene paking. i have discuss this concern with seller, his refer to customer care for complaint the raise.
kindly look into the matter and resolve.
i am continuesly write to you from 2 months but you did not replied.

Hansraj Chauhan
[protected]
address- plot no 2 prem nagar
main paprawat road,...

My sleep well form is damage. My mobil no [protected]. Not received the call on customer care center for 10 day. So please my change sleepwell...

It's been 3 to 4 months since this incident occurred. We have been complaining to the dealer but till now no action has been taken.
I request you to rectify the problem happened to our mattress....

I have registered a complaint of sleepwell mattress 8 days ago and i received message of Executive who will come to my house, but no one contact me. I am trying to call customer care from last 1 week but call couldn't connect and I also sent emails.

Help me out ASAP

My Contact No is [protected]...

Hello

I have a comfort cell series 4 mattress. I am highly unhappy with with it an unable to adjust even after years.

Below is my experience with it.

After using it, i had discomfort from very first day o[censored]sing it. It is too soft that makes you fall into a 3 to 5 inch down which makes you difficult to turn, wakes up several times in the night, and create body ache in several points.
br...

I have purchased one bed in feb 2018,
Now the mattress is not up to the mark and all the foam has come one side and it has bulged. So kindly do the needful.
Thank you,...

Sleep well comfort cell series 2.0 matress bulged at the centre causing discomfort...