[Resolved] Snapdeal.com — Auto Cancellation of order | |||||
I have ordered a ASUS ZenPower 10050mAh power bank on September 28, 2015, after 20 days the order got automatically cancelled. The first issue is the courier service, the product was delivered was e-com courier the courier company is itself a fraud company, numerous people from my company facing the same issue with e-com courier, either they will stole the product or will tell you that the product is already delivered to you. Second is snapdeal itself, how they can cancel the order by them self. they are cheating with the people, on the name of big diwali sale they are cheating with the people. Order no : [protected] I feel pity on me how i can be so to believe on a cheap company like snapdeal. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
 4 Comments | |||||
Comments
Please re-send the product with different courier partner!!
This has happened with me three times now.
If you can't deliver the thing just don't take the orders.
Cancelling orders outright without even explaining is just unacceptable.
If you can't deliver the thing just don't take the orders.
Cancelling orders outright without even explaining is just unacceptable.
Hi amitesh.502060,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team