Snapdeal.com Complaints & Reviews

Snapdeal delivered yu yunique mobile box without handset. And given wrong bill amount, charged excess money Rs. 567. Original amount at the time of order was Rs.5099. Received bill and taken cash at the time of delivery was Rs. 5666. What a great deal... Solve it urgently.

Order no:[protected] i have placed an order of prestige hobtop gas stove pht03 manual model which i recieved but i want replace it with the autoigniton model order id no is [protected] ijust want to replace the product which i have been recieved by bluedart courier service i have contacted snapdeal regarding this but they said to courier back the product to the seller via any national courier service but it costs 2000 rs which causes me to much loss on my transaction as i have been a regular customer to snapdeal please resolve my problem

Website - www.snapdeal.com Order number - [protected] Email address - [protected]@gmail.com Contact number - [protected] . FOR IMMEDIATE ATTENTION OF EXECUTIVE OFFICERS - SNAPDEAL . COMPLAIN REGARDING CUSTOMER HARASSMENT . 1. The product received by me on 14/8/15 is defective and i lodged a return request very next day of delivery. . 2. No action taken after that. . 3. Since then i have lodged several complains but with no action whatsoever. . 4. On 24th Sept i received a blank call from [protected] and a mail saying that the reverse pickup has been cancelled and WRONG MESSAGE HAS BEEN CIRCULATED that this is as per my decision. . 5. On 30th Sept I received a mail saying that Snapdeal will no longer do a reverse pickup and the courier has to be sent by me. . 6. After such prolonged delay and fake promises, this counts as CUSTOMER HARASSMENT and will not be accepted. The product was a gift for my mother and she is not in a situation to go over all the hassles. . 7. I request snapdeal to arrange for pickup ASAP or else i will be forced to circulate the complain through different medias.

Cancelation CANCLED MY ORDER Dear All, Sub:Cancelation of my order after purchasing online (payment done online ) I had purchased an LG microwave oven by watching an add in eenadu on Monday sale.I purchased the Product online by giving payment through sbi debit card and i got the conformation that your order has been placed successfully.I also got the confermation message that the goods had been packed and it will be dispatched with in 48 hours.After 10 days i got a mail and message that my order has been canceled with no reason mentioned and try to contact customer care i am surprised that there is no option of contacting them directly to customer care executive only IVR is responding my order and cancellation message ear mohana rao, You are receiving this notification because one or more items in your order [protected] have been cancelled. We at Snapdeal deeply regret the inconvenience caused to a valued customer like you, and extend our heartfelt apologies. ORDER DETAILS S. No. Item Name. 1. LG 28Ltr MC2883SMP Convection Microwave Oven Cancellation Date 05/Oct/2015 Your Refund details are provided below: Refund Mode Refund Amount Expected no. of days to refund Netbanking, Credit/Debit Card, EMI, Gift Voucher Rs. 11990 3-4 Business Days after using help option itsl redirecting me to the same stupid page Hi Customer, Thank you for contacting Snapdeal. We are pleased to inform you that you can now manage your account and orders directly on our website or app via My Orders. This is a quick and easy way to check your latest order status, track and cancel orders, request a return or replacement and much more! For all other queries and to browse our top FAQs, please Click for Help page. We look forward to hearing from you. Team Snapdeal Please do the needfull

From: D.V.Sravanakumar([protected]) 9/839, Saipeta, kadapa, pin:516001. I have bought for SAIRAM DVS, below item HTC DESIRE 626 G+ ATTRIBUTE : COLOR - WHITE ORDER NO.: [protected] SUBORDER NO.: [protected] IMEI : [protected] through 'http://www.snapdeal.com' on '04:35 PM, Tue, 28 Jul, 2015' using 'SBI DEBIT CARD(A/C:[protected], Branch:CUDDAPAH BAZAR)'. That time there was a offer of 10% cashback on SBI CARD maximum of cashback is RS. 1500/-. My mobile cost is RS. 15600/- only. I am eligible for RS. 1500/- cashback. They promised on or before 30th september 2015 to refund. But today is 5th October, 2015, I have not credited with that amount. I Called customercare entire month in september they told same date of 30th september, 2015, but on 1st october, 2015 onwards everyday they are saying 48 hrs maximum time, it will take to deposit and they have broken their promise to customer as they had to deposit on or before 30th september, 2015. As Rs.1500/- is not small amount for middle class people like me, I have spent hundreds of rupees(less tha RS.500) for customer care [protected], And some times not proper response, I am raising complaint here. Below link is advertisement link which they have advertised on their own wall. 'http://www.snapdeal.com/offers/sbi-july-2015' Please do justice for me as early as possible(25 days left.). Note:- I can claim missed cashback deposited before 31st October, 2015(25 days only).

I have booked this item by order no. [protected] on 29.09.2015 on Rs. 5445. Snapdeal cancelled my Order on 05.10.2015. On date price of this product increased Rs. 9888/-. Please help me to deliver this product as per booking on[protected] on Rs. 5445. This is very bad action by snap-deal. Please asked snapdeal that why my order cancelled after order successfully placed and confirmation of seller. I have very disappointed with Snap-deal site. This item is available by seller on high price. Seller and Snapdeal cheat me and broken their promise. Please help me to deliver this product at the earliest. on contacting mobile 2 time on 5.10.2015, representative of snapdeal told me that refund initiated but I have not want refund I want this product on price of 5445. Please help me.

I have oder iphone 5s on 4Aug 2015 .. i get problem on 25 days when i went to service center then they are say this phone is activated on 2014.. when i cheak in phone serial number is different of phone and box but imie number is same .. then i complaint to snapdeal they said that. send me iphone box they will refund my product .. i send him box . but now they are saying that we will not refund your money and not give your phone back... compliant number in snapdeal is[protected]

I ordered LG television from Snapdeal. After waiting for 1.5 weeks, I got a message that the order has been cancelled. I was expecting this order for an event and incurred loss due to that. if it was told to me week before last, I could have ordered another product. Need compensation for this awful behaviour by Snapdeal

A great harrasment made by snapdeal: dead phone received >>>>>>>>order id [protected]
Yesterday i received a micromax canvas spark q380 mobile phone. Even after charging for 5 hrs, its not getting switch-on. Now snapdeal suggests me to collect death-on- arrival certificate from the service center, send its scanned copy to them, and then they may replace it.
Now i have to make a journey of about 100kms in my own expense & move about here & there with great uncertainty. The other online shopping company pay for such return expenses . But snapdeal's policy for return/refund after purchasing any electronics product is making customers suffer with great disappointment... Never buy any electronics product from snapdeal.
I am going to contact consumer forum tomorrow.

I returned back a product to snapdeal as i didnt like it. It has been 25-30 days since they have received the product but even after various calls they haven't revert back and refunded d money. Please help. Order id- [protected] Reference No. Of complaint[protected]

My Return ID is (Ticket ID:[protected]. I have purchased my redmi prime 2 from snapdeal order no. [protected] but its proximity sensor is not working . so i requested for my refund . they told me to Get the DOA letter from Service Centre . But i don't have time so i want my money back. They are not listening to me. I'm never going to purchase anything from snapdeal ever again.

I have ordered a redmi 2 dark grey. It got certain problems like charging issue, heating issues. then i have visited service center. i waited for 3-4 hours. But when my turn came.. they told me invoice is invalid. that was a most frustating moment.. when waited for around 3-4 hours and then they tell invoice is invalid. than i call to snapdeal regarding all this. i wanted the refund for my product.. because mistake is not from my side. its from snapdeal side and i dont wanna go to service center again. Or snapdeal can send a guy so that he can wait for 3-4 hours for my product to repair. thats it. my order id is- [protected] sub order no- [protected]

Dear Snapdeal, I have ordered this iPhone 6 gold 64gb on 9 February 2015 with order id [protected], and now the phone is having a problem it is not going on ..the phone is on dead mode, lastly i visited the apple service center to sort out this problem, but i am shocked when they said they cant provide me the warranty because the snapdeal is not authorized seller with them for warranty and the mobile which is given to me is not Indian because it is showing the purchase of some other country and then i make a call to apple care center they also tell me the mobile is not Indian purchased and the device is showing warranty till December 2015 in their system, but i have bought this mobile in February 2015 then how it is happen . The mobile is already used by some one in December 2014 and achieved it . How this can happen am totally worried about my purchase please give me the better solution asap. or m going to take a legally action against your company . You make me fool Snapdeal.

Please provide as much information as possible...Sir I Arpit Kesarwani from Allahabad had ordered the two sarees from the snapdeal but we didn't like the quality of the sarees we request for the to return the sarees but the request not completed then we talk to the costumer care they had told us the process to return it but it didn't work . The price of the sarees are 1st one is Rs1100 and the 2nd one is Rs668 . Sir do something so that our cash should be refunded or can be exchange with the other once. Phone no. [protected]

I had ordered a polarized RayBan RB4147 601/58 Large Size 60 worth 9200rs for 5574rs on discount and i received the product yesterday .It was a fake product with full of scratches and has no resemblance to the product i ordered. you will get better ones for 100rs in the roadside . My Order ID: [protected] . i called their customer care and complained and they said they will try to replace it else i will get my money back after a month . I had a similar experience last month with Levis Blue Faded Jeans Order ID: [protected]. i got a different product with a different size. i asked for a replacement and instead got the refund after a month. i spoke to a supervisor and he said as per their trust policy they can cancel any order whenever they want and asked me not to argue with him . ITS A BIG SCAM . never buy products above 1000 rs from them . they will hold it for a month and return it back. Mr. Kunal Bahl and Mr. Rohit Bansal please stop this nonsense

Dear Sir, I ordered a combo deal in snapdeal on 30 September. Yesterday I received the products but some products are missing. Product details are one Wallet, one belt, one Sunglass and a hand watch, but only two hand watches were present in that box. So I request to replacement the products. My order no. is [protected]. So I hope a good response from here...

Dear Sir On 30/09/2015 I returned the defective item Gionee M2 through SPEED POST (Indian Postal Service) with tracking id EO[protected]IN. The RETURN FORM supplied by Snapdeal was pasted on the packet. Even after FOUR number of mails, No body is responding. Purchase Order ID: [protected] Please kindly interfere in the matter to resolve it. When I track it today, to my astonishment it shows that :Delivery Attempted: Insufficient Address" even though The RETURN FORM supplied by Snapdeal was pasted on the packet. Your cooperation in the matter will be highly appreciated. Inconvenience is regretted. Thanking you with kind regards Yours Sincerely Md. N. Khan, Ph.D. Department of Physics Indira Gandhi Institute of Technology SARANGA DHENKANAL ODISHA PIN- 759 146 India

I ordered a bag and when i get my order..the quality is very poor. And i returned the bag. The customer care calls me and i give him my neft details. And next day i the customer care tells me to return the courier. And i returned the courier and the courier charge was 242 after one more call i received from sndeal and the customer care told me that when the courier is received the amount is refunded..after no calls are received by snapdeal and no reply i get in my email.what should i do???????????

Bluetooth Speakers Dear sir I order a Bluetooth speaker snap deal by order number [protected] as described it was suppose to give bass sound & good sound quality as described in your Add.But as the product was delivered the product was defective.and very del sound colaty I was raised a complaint for prodect return and refund But Snap Deal Not a send me a RPU Form And No Any Responce. Snap Deal Service is very del...

Snapdeal are liars!!! they dont accept returns even within their 7-day return policy. Today is the fourth day since my order delivered. I want to return the product, but snapdeal representative told me they dont accept electronic goods as returns. This is hopeless!@!!! Its a mobile phone that i want to return. Wont buy anything from snapdeal again. other american sellers/websites like, AMAZON.IN or ebay.in are ten times better!!! Liar liar liar, thats what snapdeal is. i placed the order on 25/09/15 i received it on 28/09/15 i raised a return request on 02/10/15 my snapdeal email is: [protected]@gmail.com My order number is [protected] . My name is ajinkya pathak.