Snapdeal.com Complaints & Reviews

I have bought a the shoes on 23/11/2018 at rs. 4249.
And paid the amount via debit card.
On 23rd itself i have cancelled the order but not got the refund yet.It had almost been 10 days.

I have ordered a nike shoe, worth rs. 3209 and i was very ry excited for recieving my parcel. On date 8th of november evening, soon as i finish recieving my order, i came home and opened up. I saw the product was not what i ordered, then i went in 'my orders' to refund, by that time, as i dont know my bank details so i waited for my sis to come home to give her bank details to get refunded. Before sis comes, i have evn submitted the damage and default product i recieved. So when sis came i waa trying to apply for refund in 'my orders' but now the page it shows is blank, even in 'help centre'. Okay first of all, its their mistakes of delivering damaged and wrong product, later they are not even requesting my page in their app. So i being trusting this site where i am complaining, expecting to get an action on it. Please understand my situation.

I complained about 3 times on consumer complaints and 2 times on call.. But i didn't get response from snapdeal.. Now how many times i should complaint for the same.. Please call me to discuss the details of the issue on mobile number [protected] i already mentioned in detail about the issue i faced. Please resolve my issue as early as possible.
Ordered one product.. I returned it.. But courier boy pick up failed.. Then there is another option to return the product therefore i returned product by dtdc courier to snapdeal warehouse mentioned address in return form.. But i got message refused the order by warehouse of snapdeal.. I contacted to snapdeal via mail by 5 times. But i didn't got reply.. And another contact number is only for queries details.. So not able to contact with snapdeal executive

I have bought an nike air max 2017 blue running shoes for rs2372.00 from snapdeal shop on 28oct2018 and suddenly i cancelled the order.. After cancelling the product the snapdeal customer care team told me that they will give me a refund on my bank account within 7 to 10 days.. But after that they didnot gave me my refund and till now i didn't get my refund of rs 2372... And now i am fedup & feeling helpless and that'swhy i am complaining this matter on this website for help... So plz kindly solve this matter...
Your faithfully nayan das my details is:- my suborder no:-[protected], my snapdeal register mobile no is:-[protected], my name is:-nayan das my personal mobile no:-[protected]

I order some clothing accessories months ago on snapdeal, flipkart, amazon.flipkart was the fastest and latter amazon.Flipkart and amazon product were good and i was very happy that i forgot about my snapdeal order as i prefer flipkart.After couple of weeks i opened my snapdeal app a message pop up rate your product i was so angry that they didn't even delivered the product and asking reviews.Snapdeal really are a shameless company. Now i aware all my friends and family that they shouldn't buy product from snapdeal

I have ordered for two brakeman steel flasks (Order id [protected]) and paid for it through netbanking. I received only one on 27 oct; my husband received the courier since i was away. Snapdeal however shows that both have been delivered. I've raised several complaints (Complaint now 51487132, 51370451, 51404872,[protected] every two days just to get an automated response. I've also called them several times but their ivr menu doesn't provide relevant options.

Bought the Tissot 1853 Leather Chronograph Men's Watch on 5th November 2018
Order ID: [protected]

The watch is quite different from the one shown in the photographs. And it stopped working just a day after it was delivered.

it is so unfortunate that snapdeal is selling such sub standard replicas online. I hope some strict action is taken.
The hope a refund is given as soon as possible. The question is not about the refund, but about the trust in these online marketplaces. How do anyone trust and buy these products which are labelled and sold as genuine products.

I have ordered Y1 Bluetooth with support sim and sd card smart watch SKU code SDL[protected] colour black order no [protected] please do needful things to arrange new watch I will great full to you
With regards
Johnson

I have ordered for a samsung level u bluetooth headset and received a counterfeit product. I called up immediately after opening the package to register the complaint with snapdeal. No response and mailed to the email address [protected]@snapdeal.com. Got a reply saying the return cannot be processed without any reason. There is no call centre executive with whom i can raise my concern. The toll free number gives only selections and resolves nothing.
Request to help me with this. And please do not allow such sites to flourish in the internet cheating people.
My order id placed with snapdeal: [protected]

On 29 oct 2018 i placed an order and had made online payment for the same. But unfortunately the transaction was unsuccessful but money got deducted. Immediately i registered a complain and they asked me to give the bank statement which i provided them immediately. Now they are asking for days and days. Till now they have not resolved my issue. Please help me

On 29th october i placed the order (Order no [protected]). I had paid online for rs 6673. But unfortunately transaction failed also money got deducted. Every time they are saying they are working on my issue but still not reversed my amount. As per their request i had also sent them my bank statement. But they are only seeking time. Help me to get my money back

I ordered a Philips QT 4011/15 beard trimmer for rs 1748 on 22nd Oct 18. The product which I received was entirely different Philips BT 1212/15 trimmer whose MRP is rs 875. I requested for replacement for the same but even after 4 days there is no response from snapdeal. No pickup date has been given. I am not even able to contact a customer care executive. Why is it so? Is snapdeal taking us customers as fools? Terrible experience...

I got the message that product delivered but when I enquired from my house, they say they did not recieve any. I tried to complain via mobile but could not find the reason tab & by mistake i pressed return delivery.
Thats why I am sending the screen shot thru my laptop. Pl check with courier boy

I order HDMI To VGA convert cable, the product take a long time for shipping due to that i buy another product and return my order, but till now i havent got my money back again.I pay my order from my rupay credit card...the send me message last month that my money will be refunded during 7-10 day...but still now i did not get my money back.

Dear sir i have placed an order with snapdeal for an mic of rs 500 but the delivery of product was delayed by courier partner of snapdeal although it was showing product delivered but it was actually delivered 9 days after that. I communicated the same to snapdeal at every moment with email. Know the product delivered is not in working condition and packaging also damaged. Which when i informed snapdeal i received an auto email that since 7 days have passed since delivery date it cannot be replaced. Since then i am emailing them but they are not responding. Kindly tell snapdeal to return my money back and compensation for the mental torture done by them.
My order i\'d [protected] praveen kumar [protected]

Order no.[protected] करीबन 3 महीने हो गया है जिसका पमेन्ट मेने एडवांस कर दिया, फिर भी आज दिनाँक 06/11/2018 तक सामान प्राप्त नही हुआ है ।जबकि स्टेट्स में 05/11/2018 को डिलिवर्ड दिखाया जा रहा है । जिसका स्टेट्स मेरे मोबाइल में SMS द्वारा प्राप्त हुआ । जबकी मुझे प्रोडक्ट प्राप्त नही हुआ है ।
प्रोडक्ट केंसल भी नही हो रहा है । कृपया इसका जल्दी से निराकरण कीजिये ।

I have ordered a headphone of white colour from this site and i get one with black colour i have initiated the replacement soon after unboxing but it's been 20days no call no msgs from them didn't able to contact to service number now i want refund of it. Order i'd is [protected] pulse escape headphone. Please resolve as soon as possible i having great trouble because i have gift it to someone and only few days left. It would be nice if i get refunded for returning the order.

Today i am again complaining about the same issue. Its been 9 days that i have been raising for pick up of my nike air max with order number [protected] and sub order id-[protected] i have logged in from my fb id that is [protected]@gmail.com with my phone munber-[protected] and i got this product on 29th october since then i have been raising complain in [protected]@snapdeal.com and till now they havnt got any positive reply and till today my product hasn’t been picked. Please i want my cashback its not a matter of 100 rs its 2869 and i want it back.
This is the last time i am buying anything from this snapdeal... With all low sellers selling cheap duplicate products. Why don’t they just seize license from this snapdeal company. I simply hate this snapdeal, and when i try to call customer care they say that my number is not registered what nonsense! If they cant provide pick up atleast provide me the address where il just self ship but i want the cash back.

I am totally dissatisfied by the service of snapdeal. I asked for replacement but it was not done but i expected an early refund but it has still not transferred but in the app its showing that it was initiated which is totally wrong. Please i need my money as soon as possible.
Mobile number :-[protected]

I am really disappoined with sanpdeal customer service and email provided by them [protected]@snapdeal.com they don’t even reply.i am tired of complaining each and everyday.Recently i had ordered nike air max and i received the fake one when i raised for return i got a message saying the product will be pick up within 2-3 days and next morning i got a message saying that my product will be picked up today and in the evening i got a mesg saying customer wouldnt like to return...i mean what the hell...i don’t even feel like seeing that shoes and i want to return it anyhow and its not a matter of 100 its 2869 and i want my cash back.i am really disappointed with the customer care num 91-[protected] they say that my number is not registered what the hell..then how did i even receive this so called nike air max...and today its been six days already that i am raising a complain.
please solve my matter my order id is-[protected] and i have logged in from [protected]@gmail.com