Snapdeal.com Complaints & Reviews

I have ordered for two brakeman steel flasks (Order id [protected]) and paid for it through netbanking. I received only one on 27 oct; my husband received the courier since i was away. Snapdeal however shows that both have been delivered. I've raised several complaints (Complaint now 51487132, 51370451, 51404872,[protected] every two days just to get an automated response. I've also called them several times but their ivr menu doesn't provide...

Bought the Tissot 1853 Leather Chronograph Men's Watch on 5th November 2018
Order ID: [protected]

The watch is quite different from the one shown in the photographs. And it stopped working just a day after it was delivered.

it is so unfortunate that snapdeal is selling such sub standard replicas online. I hope some strict action is taken.
The hope a refund is given as soon as possible. The question...

I have ordered Y1 Bluetooth with support sim and sd card smart watch SKU code SDL[protected] colour black order no [protected] please do needful things to arrange new watch I will great full to you
With regards
Johnson...

I have ordered for a samsung level u bluetooth headset and received a counterfeit product. I called up immediately after opening the package to register the complaint with snapdeal. No response and mailed to the email address [protected]@snapdeal.com. Got a reply saying the return cannot be processed without any reason. There is no call centre executive with whom i can raise my concern. The toll free number gives only selections and resolves nothing....

On 29 oct 2018 i placed an order and had made online payment for the same. But unfortunately the transaction was unsuccessful but money got deducted. Immediately i registered a complain and they asked me to give the bank statement which i provided them immediately. Now they are asking for days and days. Till now they have not resolved my issue. Please help me...

On 29th october i placed the order (Order no [protected]). I had paid online for rs 6673. But unfortunately transaction failed also money got deducted. Every time they are saying they are working on my issue but still not reversed my amount. As per their request i had also sent them my bank statement. But they are only seeking time. Help me to get my money back...

I ordered a Philips QT 4011/15 beard trimmer for rs 1748 on 22nd Oct 18. The product which I received was entirely different Philips BT 1212/15 trimmer whose MRP is rs 875. I requested for replacement for the same but even after 4 days there is no response from snapdeal. No pickup date has been given. I am not even able to contact a customer care executive. Why is it so? Is snapdeal taking us customers as fools? Terrible experience......

I got the message that product delivered but when I enquired from my house, they say they did not recieve any. I tried to complain via mobile but could not find the reason tab & by mistake i pressed return delivery.
Thats why I am sending the screen shot thru my laptop. Pl check with courier boy...

I order HDMI To VGA convert cable, the product take a long time for shipping due to that i buy another product and return my order, but till now i havent got my money back again.I pay my order from my rupay credit card...the send me message last month that my money will be refunded during 7-10 day...but still now i did not get my money back....

Dear sir i have placed an order with snapdeal for an mic of rs 500 but the delivery of product was delayed by courier partner of snapdeal although it was showing product delivered but it was actually delivered 9 days after that. I communicated the same to snapdeal at every moment with email. Know the product delivered is not in working condition and packaging also damaged. Which when i informed snapdeal i received an auto email that since...

Order no.[protected] करीबन 3 महीने हो गया है जिसका पमेन्ट मेने एडवांस कर दिया, फिर भी आज दिनाँक 06/11/2018 तक सामान प्राप्त नही हुआ है ।जबकि स्टेट्स में 05/11/2018 को डिलिवर्ड दिखाया जा रहा है । जिसका...

I have ordered a headphone of white colour from this site and i get one with black colour i have initiated the replacement soon after unboxing but it's been 20days no call no msgs from them didn't able to contact to service number now i want refund of it. Order i'd is [protected] pulse escape headphone. Please resolve as soon as possible i having great trouble because i have gift it to someone and only few days left. It would be nice if i...

Today i am again complaining about the same issue. Its been 9 days that i have been raising for pick up of my nike air max with order number [protected] and sub order id-[protected] i have logged in from my fb id that is [protected]@gmail.com with my phone munber-[protected] and i got this product on 29th october since then i have been raising complain in [protected]@snapdeal.com and till now they havnt got any positive reply and till today my product...

I am totally dissatisfied by the service of snapdeal. I asked for replacement but it was not done but i expected an early refund but it has still not transferred but in the app its showing that it was initiated which is totally wrong. Please i need my money as soon as possible.
Mobile number :-[protected]...

I am really disappoined with sanpdeal customer service and email provided by them [protected]@snapdeal.com they don’t even reply.i am tired of complaining each and everyday.Recently i had ordered nike air max and i received the fake one when i raised for return i got a message saying the product will be pick up within 2-3 days and next morning i got a message saying that my product will be picked up today and in the evening i got a mesg saying...

Sir i have booked an order for 2 set of
Prince set of 2 door semi-transparent eyelet polyester curtains red with order number [protected]. But i have received totally different set with wrong size, pattern and colour. Which is useless for me. These curtains are too short for my door. Now i have raised return request but they are not agree to return this wrong product. If i call to customer care its also not consider my register mobile...

My order id: [protected] placed on 10th oct and delivered damaged product on 21st oct and i placed return on 22nd and it was accepted on 24th oct. But till now no one has come to pick the product and i was sending mails to [protected]@snapdeal from past 2 weeks, but no use they are saying courier will pick the product. No direct cc contact number or escalation process. Very bad experience with snapdeal customer care....

Hi i bought a nike shoes from snapdeal and received it on 29/10/18. As i got it immediatly i send request for return or replace and commenced date was 31.10.18. I was waiting and suddenly i got msg that courier person said that i don't want to return it whereas he did not visited to my plac. Again i raised request vand commenced date was 02.11.18 but again no one came and once again got same message. If guys can not take care about your customer...

I ordered a m2-s1 for apple smart watch (42mm) on 17th oct 2018 from snapdeal.com costing 548 rs. Paid in cash
When it arrived on 24th oct 2018 a part (Usb) was missing.
I complained for replacement on 24th oct 2018
But no action had been taken till now.
I called on help line number but there is no option for talking to customer represantative.
Order id: [protected]
Reference no. : 50961509...

My order no. [protected] booked on 06th October. Got message of delivery on 21st October. But there was no delivery. Booked complain. Complain was resolved by reissue of message, item will be delivered by 03rd November. Today got message, it will be delivered today. But no delivery took place. Delivery man is not receiving calls. Useless snapdeal....