Snapdeal.com Complaints & Reviews

Dear sir, i have ordered a jaquar shower panel 300*300, reached me on 22nd july, order no-[protected], when it arrived to me, the cartoon packaging was not of jaquar box not even warranty paper was there, when i checked the same product in original jaquar site with product code 1839 here is the link http://thai.jaquar.com/en/overhead-shower-ohs-1839, the product is completely different from which was delivered to me, so immediately i returned the product after when the product got picked up they sent me text message "returned item qc failed". I am attaching the picture of screenshot of snapdeal website where they selling fake/duplicate product. I want complete refund of 2950/-

On line i have booked a watch for rs.298 on 04th aug 2017. Immediately i got a reply that the watch would be delivered to you between 07th aug 2017 to 10th aug 2017.
Today is 10th aug. Neither i received the watch nor any information form snapdeal.
The details are as under:
Order no.[protected] dated 04th aug 2017. Sub order no.[protected]. Description of watch :yepme black analog watch.
Pls take up with snapdeal

On 10-Aug-201 snapdeal resent the philips trimmer which i earlier returned. please see the images of that product & there was one more shocking i saw the trimmer begin used because i saw tiny hairs inside the blades

Order ID: [protected] (1 Item)
Placed on 24 Jul, 2017

previous mail
I ordered a philips trimmer, i got it but the the original philips box packing was damaged so i cancelled it.. the query said its in process of quality check
& then i received a mail
" As your item does not meet our quality check guidelines, we have shipped it back to your original delivery address. It will be delivered to you within next 7-8 days...
Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed."

my simple question is will anyone gift his friend with a damaged packaging?

pls tell me this is the way you treat a customer...

The Memory card I purchased not been detecting by my device
Order no. [protected]
Purchare on 12 Jan 2017
Kindly provide ur support since it is in under warranty.
Pls revert s soon as possible.

Pls find attached invoice copy.
Toll free or helpdesk also mail

Regarding the same but not any response
Regards

SANTOSH JOSHI
[protected].

I received it on 26 june. And on july 5 the phone is not charging as the charger getting connected and disconnected persistently. I don't expect this from a new bought phone. Pls inform.
And one more thing is u have delivered item whose features differ from specifications of cover page of phone to that of features shown in snap deal.
On mobile box it is written as 8mp front cam but on snapdeal it is written as 13mp front camera.
Pls assist me

Order id [protected] eavan crepe dress ordered on 10 jun 2017. I received wrong item and my money not refunded!! Help me with this else i ll have to contact consumer court.

I bought a puma shoe 9 july 2017 from snapdeal but got small size shoe then i requested for exchange. But after 2 days i got massage from snapdeal that they cant exchange because size is not available, so they will refund my money.
And today is 09 august 2017 and i am still waiting for my money and i am trying to contact to customer care but its very difficult them... Only few times my calls contact to customer care rest of the time i was just wasting my time to contacting them.
Its very pathetic and disappointing.
I wana give they star in minus (-).

I ordered a gift (Go hooked multicolour wooden wall painting with frame set of 3) (Order id: [protected]) on 26 july 2017 from snapdeal and paid rs.974/-. Then, i got a sms and email on 28 july 2017 that my order has been delivered. But neither me nor my any friend have received any parcel from the "snapdeal". Then, i sent an email ([protected]@snapdeal.com) to snapdeal, then they replied that "please check with your family/neighbours if they have accepted the package on your behalf". Then i replied that no one has received the parcel. After that i sent several reminder emails (More than 10 emails/complaints) that no one has received the parcel so please look into the matter, but they have not replied even single time. I also asked to return my money, but as usual they are not replying.

I ordered a philips trimmer, i got it but the the original phiils box packing was damaged so i cancelled it.. The query said its in process of quality check
& then i received a mail "as your item does not meet our quality check guidelines, we have shipped it back to your original delivery address. It will be delivered to you within next 7-8 days...
Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed."

My simple question is will anyone gift his friend with a damaged packaging?

Order id: [protected] (1 item)
Placed on 24 jul, 2017

Snapdeal — Supply of defective car washer appliance.

Mark as Resolved
Order ID: [protected]
Phone/Mobile Number: [protected]

I had ordered 14 ltrs capacity car washer vide order id-[protected] at a cost of rs 5026.00 through cash on delivery system, received the ordered items on[protected]. On testing heavy water leakage observed through the bottom of the bucket. Complain was lodge on consumer complain web site of snap deal on[protected]. On the same night 2 nos call received from cell no[protected] and[protected] from snap deal as they told and after discussion they informed that the appliance is defective and they will cancel the order and for refund of the paid amount the 19 digit ATM card number will be required. I thought as they are from snapdeal, a good reliable company and after hesitation gave the no as asked for. On inquiry it has found that total 9999.00 (3 nos transaction) has been made and withdrawn from my account. I want justice from snapdeal atleast replacement of the defective items/refund of amount and punish the culprit and save faith on the snapdeal. Hope snapdeal will look into the matter and solve my problem . But till to date no fruitful action is observed .

Please stop taking customers for granted. I had placed an order for mi power bank and received a fake one. Upon initiating a refund, it sends me a message about quality check failed. I just payed 600 bucks for that item. And i am being fooled by this quality check policy. Please initiate a refund as soon as possible or i will have to raise a token about the same.

I was full detail to snapdeal but refund amount is not received till date...pls my amount refund immedaitely

thank you

My ticket id 43047275. Pl refund the amount to following account immediately to further booking of same item.

Name of account holder - kuldeep singh
Bank account number - [protected]
Ifsc code - sbinn0007520
Name of branch - sukhand
Pan card number - bwkps6701h
E-mail id - [protected]@yahoo.com
Regd mob no - [protected]
Alternate mob no - [protected]

Dear. Manpreet singh mob.[protected] fuddu capney hai ji "snapdeal mera ek product na return/replace kita product daming

After many requests made by me to refund my amount they failed to refund it.. I have approached to consumer court ranga reddy telangana state. 2 hearings were completed but the snapdeal and dealer failed to come to the court.

I purchased chair on 19th april 2017 and paid 8513+ delivery charge of 380. The next day a carpenter had come from snapdeal to fix the chair. He found the chair was damaged and intimated same to the customer care. Hence snapdeal asked to send pics and reverse pick was done and atlast after 20 to 25 days they are saying your refund will not be processed so i have filed a case in consumer court.

My sister had ordered one wildcraft bag pack from snapdeal on 5 jul 2017 however when we received the order, we found bag is different from the order (Actual bag was having 2 compartment on the upper side however we have ordered a bag 3 compartment.

We initiated for refund and informed snapdeal to take the bag return and return our money. They collected the bag and informed us they will refund the amount. However suddenly they returned our bag again to our family member without any notification & they updated their status online that we found quality checking issue.

Its a pure non sense thing that could happen to anyone o[censored]s. Finally i have informed my family & friends about this issue and alerted them not to take anything from snapdeal anymore.

Ps : i follow up for my refund again but they didnt reply a word on my query.

Rgds, prabhat
[protected]@outlook.com

I orderd the Oriflame milk & Honey gold Night cream but I received the HAND and body cream.

I order the glucometre on 28 JULY.But the delivery boy gives only glucostrips, packet.here I object that i order glucometer but u, send only strips.and i gave the same amount of the product.kindly taken back your product and receive your such kind of the product from my home.i[censored] have not taken back .i may help legal prodeceure, against u.

I got d same call +[protected] from and email today
I can't believe these people are such thieves.
First call i got from a girl named shraddha then she transferred my call to priya sharma
I paid 4000 through paytm
But did not get any confirmation msg or email 😢
They promised this purchase is going to reflect in my snapdeal account my orders and i will get 10%cashback as i am paying through paytm
This is how these frauds use to loot our hard earned money
What to do pls help
How can i get my money back.
I am attaching some photos of paytm receipt and their email
Kindly help.

This is regarding sub order id [protected]. I have registered complaint 3 times recently and they are not replying either at phone or email. I bought this lan adapter and it stopped working within its warranty period. I contacted snapdeal then and they told me that they will make the refund once it send the product to their hub. I did the same and sent it and now when i am trying to contact, they are not reply. Neither my refund has been initiated.

Order id: [protected]
Consignment no:ee[protected]in
Reference no:43026785