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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 231

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P
Pooja Varandani
from Meerut, Uttar Pradesh
Jul 31, 2017
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Address: Agra, Uttar Pradesh, 282010

I want to return my order to the snapdeal but it shows pickup unsuccessful then
How i reschedule date and time of pickup of my order which was failed.

Order ID: [protected],
Suborder Id: [protected]
Ticket Id 43146881
Jul 31, 2017
Updated by Pooja Varandani
I ordered an multi colured Taffeta anarkali gown but i was not satisfy with the quality which i get so i want to return my order and click on return order after that i got an email that pickup unsuccessful no one come to pickup my order.
I want to return my order to the snapdeal but it shows pickup unsuccessful then
How i reschedule date and time of pickup of my order which was failed.

Order ID: [protected],
Suborder Id: [protected]
Ticket Id 43146881
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    A
    amar choukse
    Jul 31, 2017
    Resolved
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    Resolved

    Address: Indore, Madhya Pradesh, 452008

    Dear sir/ madam,
    Pls. Find attached here with scanned copy of tax invoice.
    I want current status of my refund amount against cancelled order (Order cancelled no. Ticket no.[protected] details are as under :-
    Name :- amar choukse
    Address :- 60, anudeshak nagar, near i. T. I., shukhliya road, in front of ganesh temple, indore (M. P.)
    Register mobile no. :- [protected]
    Tax invoice no. :- s3f4f9/1001229
    Product :- gazal fashions pink georgette saree
    Order no. :- [protected]
    Sub order no. :- [protected] hsn 54074114
    Request to pls. Resolve our query as soon as possible.
    Sep 1, 2017
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2017
    Snapdeal.com Customer Care's response
    Dear amar,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal
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      M
      manoj_6672
      from Chennai, Tamil Nadu
      Jul 31, 2017
      Resolved
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      Address: New Delhi, Delhi
      Website: www.snapdeal.com

      Order no:[protected]
      Ordered on 17.05
      Delivered on 22.05
      I lodged complaint stating that product not delivered though website states delivered in their site. Followed up several times with customer care for refund and was promised that same will be done. No response for email. Now customer no[protected] does not have option to speak to representative. Kindly do not place any order with snapdeal as they not supporting adequately.
      Sep 2, 2017
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2017
      Snapdeal.com Customer Care's response
      Dear manoj_6672,

      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

      Regards,
      Team Snapdeal
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        V
        Vijay Ayyanar
        from Chennai, Tamil Nadu
        Jul 31, 2017
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        Address: 637211
        Website: snapdeal.com

        I buy a ambrane power bank 16000 mah in Snapdeal...Product company seal broken and product also not working...I returned that product at 21st jul.. Snapdeal received my product successfully and quality check also finished and estimated delivery 26th...but till now no tracking details and no email and no sms about that product...
        +1 photos
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          G
          gauravji.com
          from Meerut, Uttar Pradesh
          Jul 31, 2017
          Resolved
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          Resolved

          Website: snapdeal.com

          I placed an order at snapdeal for a mobile cover on 24 july 2017 and paid by card. On 28 july order statis is showing delivered but i have not received my order till date. I contacted snapdeal via email on 28 july but no response. Also tried to contact via telephone but no option to talk to executive.
          My order id is [protected].
          Sub order id is [protected].
          Aug 5, 2017
          Complaint marked as Resolved 
          Recieved refund
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2017
          Snapdeal.com Customer Care's response
          Dear gauravji,

          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

          Regards,
          Team Snapdeal
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            D
            dhayal
            from Raipur, Chhattisgarh
            Aug 1, 2017
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            Address: Coimbatore, Tamil Nadu, 641020

            Sir/madam,
            I am ordered one Morpho MSO 1300E2 biometric finger print scanner last week but i am received different product Startek device recived, pls do necessary action.

            Order ID: [protected] (1 Item)
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              M
              Melisha D'souza
              from Mumbai, Maharashtra
              Jul 30, 2017
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              Address: 400074

              Hi for my order number [protected] hat I placed today (30th july 2017)- my phone number submitted is wrong.
              Here is the correct number- [protected]
              During the delivery please contact on this number as the previous number that i submitted with the shipping address does not exist.

              Thank you and sorry for the inconvenience.
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                A
                anim3sh
                from Delhi, Delhi
                Jul 30, 2017
                Resolved
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                Resolved

                Address: 241001
                Website: www.snapdeal.com

                Dear sir,
                I have booked my order on snapdeal dt 24.6.17 order id: [protected], the product was found faulty/non working and was requested to be refunded. On sending the item on 10.7.17 to their warehouse it was rejected though it contains all original packing/seal/receipt.
                Till now i have tried to contact them many times bt no one seems to respond.
                +2 photos
                Sep 16, 2017
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2017
                Snapdeal.com Customer Care's response
                Dear Anim3sh,

                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                Regards,
                Team Snapdeal
                Respected Sir/Mam,

                After this big scam of Snap deal

                I want refund my payment which I had invest in this company Rs. 7200/-
                I request to please help me for refund my money from this company ASAP.

                Please suggest me how I get back my amount .

                regards
                Chandan

                [protected]
                Snapdeal.com Customer Care's response, Aug 1, 2017
                Verified Support
                Dear chandan,

                We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

                Regards,
                Team Snapdeal
                Pathetic service, even after complaining and re-sending my item, it again got refused. Seriously this type of act is frustrating and not acceptable. How am I suppose to send my item, if you guys keep on returning it.
                Its going to be one and half month and no one seems to bother regarding my refund.

                Order booked on snapdeal dt 24.6.17 order id: [protected]

                refund of non working/faulty product - Comment #2817505 - Image #0
                refund of non working/faulty product - Comment #2817505 - Image #1
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                  K
                  Kiyaan malik
                  from Delhi, Delhi
                  Jul 30, 2017
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                  Order no[protected] i ordered English willow bat ss master from snapdeal rs 6252, after knocking and oiling in very first match bat handle broken i send it for repair and what i come to know is that snapdeal delivered me a kasmir willow bat instead of english willow, plz help me with my complain my contact no is [protected]
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                    T
                    Tyson Ra
                    from Visakhapatnam, Andhra Pradesh
                    Jul 30, 2017
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                    Address: 530026
                    Website: [email protected]

                    I am not receiving my order but Snapdeal delivery in my order showing
                    Jul 30, 2017
                    Updated by Tyson Ra
                    I'm not receive my order
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                      A
                      Akash3096
                      from Mumbai, Maharashtra
                      Jul 29, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra
                      Website: www.snapdeal.com

                      Hey
                      Hi
                      I just got my product from snapdeal near around 4:30 pm
                      It was totally different and wrong product that i ordered, i ordered dell mouse, i got any other brand o[censored]sed and old mouse from snapdeal.
                      I don't know what's snapdeal thinks?
                      Snapdeal may thinks like, we are dumb like them, i don't​ know how you satisfied your customer from your product till now, i am totally disappointed, i registered complain against you, i want my refund
                      And it's my honest review that don't buy from snapdeal
                      (Here you word refered to snapdeal)
                      Jul 30, 2017
                      Complaint marked as Resolved 
                      I made a call to direct customer care and told them that, what you think we are dumb?? And I also given the full negative review for snapdeal, so they told me for refund and I got that now, so product was taken by Snapdeal and I got my money back thanks to you and Snapdeal For cooperation.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      Snapdeal.com Customer Care's response
                      Dear Akash,

                      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                      Regards,
                      Team Snapdeal
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                        N
                        Neetu64singh
                        from Bengaluru, Karnataka
                        Jul 29, 2017
                        Resolved
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                        Resolved

                        Address: Rajkot, Gujarat, 360007
                        Website: snapdeal.com

                        I, dr nishita ordered 2 items from snapdeal, returned the items but money not yet refunded. Details are as under.

                        Order id [protected] ojjasvi blue georgette high low hemline kurti, refund not yet received, item picked up.
                        And
                        Order id [protected] ojjasvi orange polyester straight kuti
                        Refund not yet received, item picked up.

                        Give refund for both items immediately.
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2017
                        Snapdeal.com Customer Care's response
                        Dear Neetu64singh,

                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                        Regards,
                        Team Snapdeal
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                          S
                          Sushobhana
                          from Ranaghat, West Bengal
                          Jul 29, 2017
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                          Address: New Delhi, Delhi, 110020
                          Website: Snapdeal.com

                          I have a returned a item urabne women crepe jumpsuit on 18.07.2017 suborder id-[protected]. Snapdeal has told to refund by 25.07.2017. But now they are not giving any refund to my provided bank account.Please help me regarding this. I am totally helpless
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                            K
                            Kamala Mohan
                            from Mumbai, Maharashtra
                            Jul 29, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 400 610

                            I have paid cash on delivery for the above said order no: [protected]rs.4399/-, and i am getting many email from snapdeal thar your replacing and despatced the item after so many mails i made to you. Now the track message shows that payable amount rs.3999/- what is this? What about the payment which i made to you for the above said product, which i have sent through your courier which was problematic mobile. I am not toally upset with is consignment kindly verify my mails which i have sent to you since last one month.
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2017
                            Snapdeal.com Customer Care's response
                            Dear Kamala,

                            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                            Regards,
                            Team Snapdeal
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                              D
                              Dhananjay Wankhede
                              from Bengaluru, Karnataka
                              Jul 29, 2017
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                              Address: Aurangabad, Maharashtra, 431001

                              My order id is [protected] its cancelled but i have not received refund

                              dhananjay'
                              mob:[protected]
                              Jul 29, 2017
                              Updated by Dhananjay Wankhede
                              order no-[protected] refund not received
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                                N
                                nasmoi7
                                from Noida, Uttar Pradesh
                                Jul 29, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: snapdeal.com

                                My order id is [protected] there are arranging a reverse pick from last 17 days every time i call them or mail them they are saying that it will be done with 2-3 days every time.
                                I called them around 7-9 times regarding this and receiving the same reply.

                                This pathetic even though they are connecting me with senior department neither they given my money back nor the pick up done.
                                They are, misguiding me, providing wrong information and this is seriously a tortured.
                                Sep 4, 2017
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2017
                                Snapdeal.com Customer Care's response
                                Dear Nasmoi7,

                                Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
                                Aug 25, 2017
                                Updated by nasmoi7
                                snap-deal resolve that thanks.
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                                  P
                                  Plery
                                  from Delhi, Delhi
                                  Jul 29, 2017
                                  Resolved
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                                  Resolved

                                  I have bought gionee a1 mobile phone around 3 weeks ago, sunddenly found the diplay not working. I went to gionee service center, which was found closed. Tried calling them but nobody answers the call. Then i called customer care number & spoke to a gentleman named sukvender. And he told me i will get a new handset as a replacement. Its been 48 hrs i have not received any message or email from the snap deal
                                  Aug 29, 2017
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2017
                                  Snapdeal.com Customer Care's response
                                  Dear Customer (Plery),

                                  We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                                  Regards,
                                  Team Snapdeal
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                                    P
                                    prempankaj0508
                                    from Bengaluru, Karnataka
                                    Jul 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560102

                                    Hi,

                                    I have purchased a tv on 21 july 17 and suppose to deliver on 28 july 17.

                                    No idea what is going on with snap deal and my order. No curtsy to call and inform from your end and biggest thing to call and speak with your customer. Ho-rabble service from such a brand. If there is no reply this time i have to go ahead and file a complain that my product not receive by me and you have taken my money and my emi started without getting delivery. Why i have to pay interest what service till date not received. Reference number 43109463.

                                    Prem pankaj
                                    Sep 1, 2017
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2017
                                    Snapdeal.com Customer Care's response
                                    Dear Customer (prempankaj0508),

                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                    Regards,
                                    Team Snapdeal
                                    Jul 29, 2017
                                    Updated by prempankaj0508
                                    No Update still it is showing in Delhi only .????????????????????????
                                    Jul 29, 2017
                                    Updated by prempankaj0508
                                    There is no way to contact you. and still below status
                                    Tracking Detail
                                    Track your shipment: AWB: P[protected]Consignee: Prem Pankaj
                                    APPROVALPROCESSINGSHIPPINGDELIVERY

                                    LOCATIONSTATUSUPDATED
                                    DelhiIntransit from HUB
                                    [protected]:36
                                    DelhiShipment processed - ready for dispatch
                                    [protected]:44
                                    DelhiReached at DC
                                    [protected]:52
                                    DelhiIntransit from HUB
                                    [protected]:23
                                    DelhiShipment processed - ready for dispatch
                                    [protected]:45
                                    DelhiReached at DC
                                    [protected]:36
                                    DelhiPackage Ready. Handover pending to courier
                                    [protected]:40
                                    Verified Support
                                    Jul 31, 2017
                                    Snapdeal.com Customer Care's response
                                    Dear Prempankaj0508,

                                    We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

                                    Regards,
                                    Team Snapdeal
                                    Replacement product of Snapdeal and approval 21 January 2018 last up to date 30January 2018 product name is Dugri craft golden copper mug get not receive my item when I get my item please tell me and which courier it deliver snap dealing with tell me that replacement is hundred percent in 7 days but it cannot be processing when I will deliver my address please tell us I didn't get the tracking system last 30 January 2018 could you give me my item or not send me thanks my reference number is 45871235 where number track this number

                                    reference number 43109463. - Comment #2997552 - Image #0
                                    Snapdeal.com Customer Care's response, Feb 7, 2018
                                    Verified Support
                                    Dear Aditi Nath,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected].

                                    Regards,
                                    Team Snapdeal
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                                      S
                                      Subhash Jaiswall
                                      from Allahabad, Uttar Pradesh
                                      Jul 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh
                                      Website: snapdeal.com

                                      Order id: [protected]
                                      Ticket id: 43055037

                                      I ordered a ro water purifier from snapdeal.com but when i received the product it was damaged so i requested for replacement but it has been 6 days almost no action is taken from that side and there customer care is totally worst and not helping me out.. Ive called customer care many times but there is no solution yet..
                                      +1 photos
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2017
                                      Snapdeal.com Customer Care's response
                                      Dear Subhash,

                                      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
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                                        K
                                        Krapa03
                                        from Delhi, Delhi
                                        Jul 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: Agra, Uttar Pradesh, 282001

                                        मेने snapdeal company के द्वारा एक 2 gb ram, kingston company की 02 october 2015 को मगाई थी जिसकी कंपनी ने 3 साल की वारंटी दी थी अब वह 2 gb ram ख़राब हो गयी है मेने उसकी शिकायत kingston company मे की, कंपनी ने उस 2 gb ram को डुप्लीकेट बताया और कहा कि आप ने जहां से खरीदी है वहीं से बात करे हम इस 2 gb ram को नहीं बदल सकते l उसके बाद मेने snapdeal company से बात की वह कह रहे है कि 2 gb ram original है हम डुप्लीकेट सामान नहीं बेचते है उस 2 gb ram को kingston company से ही सही कराओ l
                                        अत: आप से निवेदन है कि आप दोषी कंपनी के खिलाफ कार्यवाही करे और मेरे 2 gb ram को बदलवाने की कृपा करे l
                                        आपकी अति कृपा होगी l

                                        धन्यवाद

                                        विवेक कुमार दुबे
                                        मो - +91 [protected]
                                        +8 photos
                                        Sep 2, 2017
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 31, 2017
                                        Snapdeal.com Customer Care's response
                                        Dear Krapa03,

                                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                        Regards,
                                        Team Snapdeal
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