Snapdeal.com Complaints & Reviews

Address: Agra, Uttar Pradesh, 282010

I want to return my order to the snapdeal but it shows pickup unsuccessful then
How i reschedule date and time of pickup of my order which was failed.

Order ID: [protected],
Suborder Id: [protected]
Ticket Id 43146881

Jul 31, 2017

Updated by Pooja Varandani I ordered an multi colured Taffeta anarkali gown but i was not satisfy with the quality which i get so i want to return my order and click on return order after that i got an email that pickup unsuccessful no one come to pickup my order.
I want to return my order to the snapdeal but it shows pickup unsuccessful then
How i reschedule date and time of pickup of my order which was failed.

Order ID: [protected],
Suborder Id: [protected]
Ticket Id 43146881

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Address: Indore, Madhya Pradesh, 452008

Dear sir/ madam,
Pls. Find attached here with scanned copy of tax invoice.
I want current status of my refund amount against cancelled order (Order cancelled no. Ticket no.[protected] details are as under :-
Name :- amar choukse
Address :- 60, anudeshak nagar, near i. T. I., shukhliya road, in front of ganesh temple, indore (M. P.)
Register mobile no. :- [protected]
Tax invoice no. :- s3f4f9/1001229
Product :- gazal fashions pink georgette saree
Order no. :- [protected]
Sub order no. :- [protected] hsn 54074114
Request to pls. Resolve our query as soon as possible.

Sep 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Snapdeal.com Customer Care's response Dear amar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi

Website: www.snapdeal.com

Order no:[protected]
Ordered on 17.05
Delivered on 22.05
I lodged complaint stating that product not delivered though website states delivered in their site. Followed up several times with customer care for refund and was promised that same will be done. No response for email. Now customer no[protected] does not have option to speak to representative. Kindly do not place any order with snapdeal as they not supporting adequately.

Sep 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Snapdeal.com Customer Care's response Dear manoj_6672,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: 637211

Website: snapdeal.com

I buy a ambrane power bank 16000 mah in Snapdeal...Product company seal broken and product also not working...I returned that product at 21st jul.. Snapdeal received my product successfully and quality check also finished and estimated delivery 26th...but till now no tracking details and no email and no sms about that product...

+1 photos

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Website: snapdeal.com

I placed an order at snapdeal for a mobile cover on 24 july 2017 and paid by card. On 28 july order statis is showing delivered but i have not received my order till date. I contacted snapdeal via email on 28 july but no response. Also tried to contact via telephone but no option to talk to executive.
My order id is [protected].
Sub order id is [protected].

Aug 5, 2017

Complaint marked as Resolved

Recieved refund

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear gauravji,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: Coimbatore, Tamil Nadu, 641020

Sir/madam,
I am ordered one Morpho MSO 1300E2 biometric finger print scanner last week but i am received different product Startek device recived, pls do necessary action.

Order ID: [protected] (1 Item)

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Address: 400074

Hi for my order number [protected] hat I placed today (30th july 2017)- my phone number submitted is wrong.
Here is the correct number- [protected]
During the delivery please contact on this number as the previous number that i submitted with the shipping address does not exist.

Thank you and sorry for the inconvenience.

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Address: 241001

Website: www.snapdeal.com

Dear sir,
I have booked my order on snapdeal dt 24.6.17 order id: [protected], the product was found faulty/non working and was requested to be refunded. On sending the item on 10.7.17 to their warehouse it was rejected though it contains all original packing/seal/receipt.
Till now i have tried to contact them many times bt no one seems to respond.

+2 photos

Sep 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Anim3sh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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K

k chandan

from Delhi, Delhi

Jul 31, 2017

Respected Sir/Mam,

After this big scam of Snap deal

I want refund my payment which I had invest in this company Rs. 7200/-
I request to please help me for refund my money from this company ASAP.

Please suggest me how I get back my amount .

regards
Chandan

[protected]

Reply

Snapdeal.com Customer Care's response, Aug 1, 2017

Verified Support

Dear chandan,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

A

Animesh Tiwarii

from Kanpur, Uttar Pradesh

Aug 13, 2017

Pathetic service, even after complaining and re-sending my item, it again got refused. Seriously this type of act is frustrating and not acceptable. How am I suppose to send my item, if you guys keep on returning it.
Its going to be one and half month and no one seems to bother regarding my refund.

Order booked on snapdeal dt 24.6.17 order id: [protected]

refund of non working/faulty product - Comment #2817505 - Image #0

refund of non working/faulty product - Comment #2817505 - Image #1

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Order no[protected] i ordered English willow bat ss master from snapdeal rs 6252, after knocking and oiling in very first match bat handle broken i send it for repair and what i come to know is that snapdeal delivered me a kasmir willow bat instead of english willow, plz help me with my complain my contact no is [protected]

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Address: 530026

Website: [email protected]

I am not receiving my order but Snapdeal delivery in my order showing

Jul 30, 2017

Updated by Tyson Ra I'm not receive my order

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Address: Mumbai City, Maharashtra

Website: www.snapdeal.com

Hey
Hi
I just got my product from snapdeal near around 4:30 pm
It was totally different and wrong product that i ordered, i ordered dell mouse, i got any other brand o[censored]sed and old mouse from snapdeal.
I don't know what's snapdeal thinks?
Snapdeal may thinks like, we are dumb like them, i don't know how you satisfied your customer from your product till now, i am totally disappointed, i registered complain against you, i want my refund
And it's my honest review that don't buy from snapdeal
(Here you word refered to snapdeal)

Jul 30, 2017

Complaint marked as Resolved

I made a call to direct customer care and told them that, what you think we are dumb?? And I also given the full negative review for snapdeal, so they told me for refund and I got that now, so product was taken by Snapdeal and I got my money back thanks to you and Snapdeal For cooperation.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Akash,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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Address: Rajkot, Gujarat, 360007

Website: snapdeal.com

I, dr nishita ordered 2 items from snapdeal, returned the items but money not yet refunded. Details are as under.

Order id [protected] ojjasvi blue georgette high low hemline kurti, refund not yet received, item picked up.
And
Order id [protected] ojjasvi orange polyester straight kuti
Refund not yet received, item picked up.

Give refund for both items immediately.

Sep 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Neetu64singh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110020

Website: Snapdeal.com

I have a returned a item urabne women crepe jumpsuit on 18.07.2017 suborder id-[protected]. Snapdeal has told to refund by 25.07.2017. But now they are not giving any refund to my provided bank account.Please help me regarding this. I am totally helpless

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Address: Thane, Maharashtra, 400 610

I have paid cash on delivery for the above said order no: [protected]rs.4399/-, and i am getting many email from snapdeal thar your replacing and despatced the item after so many mails i made to you. Now the track message shows that payable amount rs.3999/- what is this? What about the payment which i made to you for the above said product, which i have sent through your courier which was problematic mobile. I am not toally upset with is consignment kindly verify my mails which i have sent to you since last one month.

Sep 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Kamala,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Aurangabad, Maharashtra, 431001

My order id is [protected] its cancelled but i have not received refund

dhananjay'
mob:[protected]

Jul 29, 2017

Updated by Dhananjay Wankhede order no-[protected] refund not received

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: snapdeal.com

My order id is [protected] there are arranging a reverse pick from last 17 days every time i call them or mail them they are saying that it will be done with 2-3 days every time.
I called them around 7-9 times regarding this and receiving the same reply.

This pathetic even though they are connecting me with senior department neither they given my money back nor the pick up done.
They are, misguiding me, providing wrong information and this is seriously a tortured.

Sep 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Nasmoi7,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Aug 25, 2017

Updated by nasmoi7 snap-deal resolve that thanks.

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I have bought gionee a1 mobile phone around 3 weeks ago, sunddenly found the diplay not working. I went to gionee service center, which was found closed. Tried calling them but nobody answers the call. Then i called customer care number & spoke to a gentleman named sukvender. And he told me i will get a new handset as a replacement. Its been 48 hrs i have not received any message or email from the snap deal

Aug 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Snapdeal.com Customer Care's response Dear Customer (Plery),

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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Address: 560102

Hi,

I have purchased a tv on 21 july 17 and suppose to deliver on 28 july 17.

No idea what is going on with snap deal and my order. No curtsy to call and inform from your end and biggest thing to call and speak with your customer. Ho-rabble service from such a brand. If there is no reply this time i have to go ahead and file a complain that my product not receive by me and you have taken my money and my emi started without getting delivery. Why i have to pay interest what service till date not received. Reference number 43109463.

Prem pankaj

Sep 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Snapdeal.com Customer Care's response Dear Customer (prempankaj0508),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Jul 29, 2017

Updated by prempankaj0508 No Update still it is showing in Delhi only .????????????????????????

Jul 29, 2017

Updated by prempankaj0508 There is no way to contact you. and still below status
Tracking Detail
Track your shipment: AWB: P[protected]Consignee: Prem Pankaj
APPROVALPROCESSINGSHIPPINGDELIVERY

LOCATIONSTATUSUPDATED
DelhiIntransit from HUB
[protected]:36
DelhiShipment processed - ready for dispatch
[protected]:44
DelhiReached at DC
[protected]:52
DelhiIntransit from HUB
[protected]:23
DelhiShipment processed - ready for dispatch
[protected]:45
DelhiReached at DC
[protected]:36
DelhiPackage Ready. Handover pending to courier
[protected]:40

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Prempankaj0508,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

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A

Aditi Nath

from Mumbai, Maharashtra

Feb 7, 2018

Replacement product of Snapdeal and approval 21 January 2018 last up to date 30January 2018 product name is Dugri craft golden copper mug get not receive my item when I get my item please tell me and which courier it deliver snap dealing with tell me that replacement is hundred percent in 7 days but it cannot be processing when I will deliver my address please tell us I didn't get the tracking system last 30 January 2018 could you give me my item or not send me thanks my reference number is 45871235 where number track this number

reference number 43109463. - Comment #2997552 - Image #0

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Snapdeal.com Customer Care's response, Feb 7, 2018

Verified Support

Dear Aditi Nath,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected].

Regards,
Team Snapdeal

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Address: Lucknow, Uttar Pradesh

Website: snapdeal.com

Order id: [protected]
Ticket id: 43055037

I ordered a ro water purifier from snapdeal.com but when i received the product it was damaged so i requested for replacement but it has been 6 days almost no action is taken from that side and there customer care is totally worst and not helping me out.. Ive called customer care many times but there is no solution yet..

+1 photos

Sep 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Subhash,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Agra, Uttar Pradesh, 282001

मेने snapdeal company के द्वारा एक 2 gb ram, kingston company की 02 october 2015 को मगाई थी जिसकी कंपनी ने 3 साल की वारंटी दी थी अब वह 2 gb ram ख़राब हो गयी है मेने उसकी शिकायत kingston company मे की, कंपनी ने उस 2 gb ram को डुप्लीकेट बताया और कहा कि आप ने जहां से खरीदी है वहीं से बात करे हम इस 2 gb ram को नहीं बदल सकते l उसके बाद मेने snapdeal company से बात की वह कह रहे है कि 2 gb ram original है हम डुप्लीकेट सामान नहीं बेचते है उस 2 gb ram को kingston company से ही सही कराओ l
अत: आप से निवेदन है कि आप दोषी कंपनी के खिलाफ कार्यवाही करे और मेरे 2 gb ram को बदलवाने की कृपा करे l
आपकी अति कृपा होगी l

धन्यवाद

विवेक कुमार दुबे
मो - +91 [protected]

+8 photos

Sep 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Krapa03,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

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Snapdeal.com reviews & complaints page 231

reschedule pickup

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refund amt complaint - amar choukse

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no refund against non-delivered order

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product replacement issue

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order status shows delivered but I have not received my order

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wrong product received

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phone number is wrong

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refund of non working/faulty product

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low quality product delivered

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black cone heels

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used product and old, different brand of product, and totally wrong

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refund not received

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I have not got the refund since it's been 12 days

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my order id:19401649011

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order cancelled but refund not received

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fake commitments (customer harassment)

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gionee a1 phone display not working

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reference number 43109463.

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they delivered damaged product

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kingston ram 2gb replacement

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